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Mecklenburg Automotive & Collision Center
3227 Wilkinson Blvd, Charlotte, NC 28208, United States
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Comments
St
Review №1

Service was great along with hospitality. Cant knock a repair job when the part is possibly faulty. 7 days after repair the part continued to do the same. They are quick to make repairs awaiting further update.

Le
Review №2

Randy & Gene were amazing! Gene walked me through my repairs estimate and answered any questions I had. Great to talk too as well! Definitely going back for my routine maintenance.Great work too, my car looks brand new!

Ge
Review №3

The team did a great job repairing and painting the damage, very high quality work! Would highly recommend them to anyone expecting a professional result and experience!

Da
Review №4

Randy and the guys over at Mecklenburg Fleet went over and behind repairing one of my limousine. Very good work. The Mechanics that worked on my car did a great job. I can honestly say I would not have be able to service my clients if them guys didn’t get my limousine up and ready to provide service again. I will be going back for sure for any repairs I need done in the future.

An
Review №5

My services was on point 💯. I most definitely will use this company again and I highly recommend others. I was completely satisfied with the well done 👍 job.

St
Review №6

These guys go out of their way to help you out. They are honest and genuine. Randy is one of the best Service Managers I’ve experienced.

Jo
Review №7

Randy is great no matter the problem he has a resolution

Mr
Review №8

Great shop for about any vehicle repair you would need. They also provide RV or boat storage. That is protected by a very tall electric fence. Great service. They are quick to fix or service your car, truck or van

li
Review №9

Very friendly and helpful!

Ch
Review №10

I would not recommend this shop to anyone of color ! They treat blacks very poorly & you can clearly see the difference when a white customer walks in ! I took my car there 3x & it’s like pulling teeth to get a quote on a part . Never again !

Si
Review №11

Good folks here

Be
Review №12

Took a vehicle there and the service was outstanding

ro
Review №13

Arrived at 9 am did complete break job promised by 5 30 due to parts not arriving late and finding more than I knew about owner and I stayed till after 2 am he completed vehicle very fair price and owner went above and beyond this repair shop earned all my business

J.
Review №14

Great service & I paid less than I expected.

Ma
Review №15

My car broke down and I had it towed to Mecklenburg Fleet Automotive. I explained to Randy, the person handling the repairs for my car that it seemed as though there was no gas going to the engine, and that I needed my car repaired by end of business on Tuesday. Randy said that it would not be a problem having the car completed by that day. He said that they were not that busy. On Tuesday, Randy called me to say that they had completed the repairs and it would cost 381.00 total. He said that the crank shaft sensor had to be repaired. I was a little suspicious since my car wasnt having starting problem. When it came time to pick up the car, I was informed that the issue with the car was not fixed and would not be completed that day. The next day I spoke to Randy and he informed me that it was the fuel pump was causing the problem. I told him that I suggested that to him when we first spoke. The work that had been done on the previous day on the crankshaft sensor was totally unnecessary. I informed him that the crank shaft sensor work should not have been done, and that the part should be removed from the car and repair bill. Randy agreed, and called me with the price of the fuel pump job. He quoted me a price for the parts that was $150.00 more than the most expensive part at other places. I told Randy that the price for the parts was unacceptable and that he needed to locate cheaper parts. That afternoon Randy Called Elaine the co-owner on the car and my wife, and explained that the car would cost 685.00 to fix which was extremely high for a fuel pump repair. I spoke to one of the co-owners and explained that the price was too high, and that some of the charges were not authorized. They had charged $90.00 for a diagnostic on the car and added that charge onto the final bill when the repairs were done by them. In addition, the mechanic misdiagnosed the car which caused the additional work to be performed in the first place. He removed this fee, but would not remove the additional charges that were applied to the bill that were as result him having to remove the unauthorized work done from the misdiagnoses. As a result of the poor work done by his mechanics, there was an additional 200.00 added to the cost of the repairs that should have been removed. I feel that I was overcharged for this repair by this shop due to their failure to properly inspect the vehicle before beginning to make repairs.

Ry
Review №16

I brought my Saab in because of a vibration at 45 mph and above. They diagnosed the problem quickly and advised me I needed a new rim. After finding a good used rim on ebay, i brought it back and they quickly installed it at a great price. Ive heard from some friends that these guys are good and honest. So far they have definitely proved it.

Bi
Review №17

I talked with Randy today about getting HVAC service done on my commercial vehicle (Bus). He was busy and could not commit to getting the vehicle right in and out of his shop, which we needed since we were only going to be in town for a day or two. This is understandable for a last minute call, but just didnt work with my schedule. BUT...Since he was not able to service my vehicle right away, he took the time to contact multiple area shops to see who could help me out. He called me back and got us in touch with another mechanic/technician shop that could help us in the timeline we needed. This is great customer service! Thank you.

Al
Review №18

These jackasses were recommended to me by another shop as being knowledgeable about Chevy 6.5 diesel trucks. Jeff one of the owners has one.................well let me review. After a routine maintenance and fuel filter replacement $$$, do not remember amount stay tuned! I was stranded in an uptown garage one Sunday after Mass, I had it towed back there.$95 diagnostic, it would be another $400 - $700 to fix. I had it towed at my expense. Fast forward 4 months and 2 hip replacements (another story). Fuel filter replacement damaged a $300 part fuel filter heater (this truck goes to Manitoba, Canada occasionally in the winter).4 hrs of labor just to get to the part, and intake manifold removal. Fuel delivery fd from the fuel filter replacement. Yes its a 1997 but OMG a little care goes a long way. Understand, this truck never dropped any liquids. Sitting and the occasional attempt to maintain, fuel dripped for the months during my recovery. I estimate a Chevy 6.5 L diesel fuel filter replacement is going to cost me at least $700+.This is one pisses off customer.............go elsewhere!

Mi
Review №19

Top notch great service and excellent work.

RL
Review №20

Randy is the man 😁😁😁

Di
Review №21

They help me with a problem that was very hard to find someone to help me with.. They did the job at a very satisfiable rate and a very quick pace and I was able to get my tow truck back and get back to work making money for my family and building my business thanks everyone over at Mecklenburg Automotive

Be
Review №22

Slow, but good service and a great staff. Thanks Randy !

Ro
Review №23

Very professional promised to complete and did so

TE
Review №24

Good service, good people

Ke
Review №25

Was here for my inspection. Very strict. Wouldnt reccomend doing inspection here.

JO
Review №26

Best mechanics and service in the area.

De
Review №27

Not sure yet

Du
Review №28

Always awesome. Ive had several issues that Randy and guys are always able to fix.

An
Review №29

Good very good

Information
5 Photos
29 Comments
4.3 Rating
  • Address:3227 Wilkinson Blvd, Charlotte, NC 28208, United States
  • Site:https://mecklenburgfleet.com/
  • Phone:+1 704-392-1253
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto body shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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