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Leos Auto Care
8911 Nations Ford Rd, Charlotte, NC 28217, United States
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Le
Review β„–1

Was literally in and out. I sat for a good 1hr. Afterwards they were very respectful and honest. No misunderstandings or anything. I know where to go if my car ever needs the repair/service!!! They are really Awesome!!! Leo thanks πŸ™πŸΏ for your service! Stay blessed!!!

Mi
Review β„–2

Just got back from Leos. Its great to have a friendly mechanic in my neighborhood. The guys there are professional, timely, and honest. They took the time to explain the work they were doing on my car and spotted a problem I hadnt noticed. Will definitely go back.

Be
Review β„–3

Were visiting for our mother and mother-in-laws funeral services, and they were very helpful and understanding. They did all they could to help us with our problem. You dont find this excellence of care very often anymore

Ja
Review β„–4

Just started coming here for car maintenance a couple months ago and love it. Staff and owner are top notch and the speed at which everything is done it top notch

Ki
Review β„–5

Took my vehicle to Leos for repairs. What needed to be fixed was explained and shown to me prior to the work being done. The guys there were wonderful, I asked if someone from the team could drop me off and pick me up from work as I only work about 1/2 mile down the road while my car was being worked on and they accommodated me.

Al
Review β„–6

I have been coming here for a couple years now. These guys work HARD and they care. I drive over 30 miles just to get my car serviced here because their customer service is phenomenal. I have tried to branch out and try other shops but there is no comparison.

Wh
Review β„–7

They did a catalystic converter and O2 sensor for my 2006 Honda. No check engine has came on and Ive taken her out of town and back.. And this was back in March. Here we are in May and everything seems to be holding steady.. the wheel alignment has been great.. everything is amazing over there. Family oriented.. I have nothing bad to say about them.. nothing..

Ka
Review β„–8

First time service my car and will never come back.Problem wont fix. Poor information and explanation, Bad customer services and grumpy , price way too expensive just for oil changes .

Ge
Review β„–9

Over charge, mob like negotiating, will brake somerhing else to keep uou coming back. Dont use this place. You have been warned.

Su
Review β„–10

Replaced my rotors and brake pads today. Got a good deal. Leo was very welcoming and informative. Great job Leo and team. Definitely visit in future for all service. He showed me the pads that will be installed. Awesome

Ni
Review β„–11

He was very courteous and quoted me an amount which was 75% less than my dealership, I almost not drove my jeep because I could not afford to get my brakes done. But The owner gave me a more than reasonable price and I got my brakes fixed. The families was clean. Leo’s car care was effecient and very through. I was more than satisfied with the top notch brake job. I would recommend Leo’s Auto care for any automobile job to anyone. Especially with the limited knowledge I have of car repairs he explained the job and did an excellent job repairing my brakes.

Me
Review β„–12

Excellent service and extremely honest, respectful and professional owner and staff.

Mi
Review β„–13

I went into Leos to get an oil change and tire rotation. I was so impressed with the service and the honesty of the staff that I ended up having them install new brakes and wiper blades. They took me back into the shop to show me some tire wear that they were concerned with. I was able to go back to the place where I purchased them to get some replacements under warranty. When purchasing the brake pads, I was sold the best pads suited for my vehicle, not the most expensive ones. This is an old school, honest mechanic shop which is hard to come by these days. I would recommend this place to anyone needing service.

Ch
Review β„–14

After reading all the positive reviews for this business, I decided to purchase a Groupon offer for their $55 full synthetic oil change and tire rotation. First, I sent them a message via their website and received no response within several days. I called and asked for an afternoon appointment within the next couple weeks...the employee stated that they dont offer any appointments after 12 noon at all. Their business hours state they are open until 5pm throughout the week and they dont take afternoon appointments? He stated it was because they are so busy...isnt this the reason you make an appointment ahead of time???? I told him I would call back once I was able to find someone to come along with me before/after work to drop off the vehicle. I called back today asking if I could drop the vehicle off after hours and leave my key in a drop box so they could service it the following day. He told me that all customers must stay with the vehicle the entire time its being serviced because someone could damage/vandalize it and they dont want to be liable. Nowhere on the Groupon listing or on their website does it state either of these policies. Luckily, I was able to get a Groupon credit for the amount of my purchase. I DO NOT recommend this business to anyone who values their time or wants a smooth/easy experience. Poor customer service....

El
Review β„–15

Leo’s Auto care was able to properly diagnose and repair my car while other shops could not. They have friendly staff and reasonable prices. I highly recommend them.Thank you for your help!!

Ni
Review β„–16

Trying to make me pay more for wheel alignment because of β€œexpensive European car” and I got old VW Passat. All wheel alignments is the same operations, no matter Bentley or Chevy. Don’t trust when mechanics trying to trick you.

Ma
Review β„–17

I availed the wheel alignment service via Groupon. I went on Saturday to get it done and looks like they were super busy that day they messed up the alignment by 1 degree. My car traction light went on and they were unable to fig out the issue. The owner asked me he will charge 100$ more to diagnose the traction light issue.I was suppose to travel on Sunday and my plan got postponed because of their negligence. On Monday I visited again and conveyed to them that steering is not straight. They verified the alignment again and accepted it was not done correctly earlier. Really disappointed as my plan got postponed.

Ty
Review β„–18

They were great and very polite and recommend coming here if you need anything done

Li
Review β„–19

Love love love these guys... they take good care of you and dont screw you

Ja
Review β„–20

A shop run with quality and integrity at the forefront. Leos is incredibly quick, efficient, and they really care about the customer. Joaquin and the crew will take care of you better than any shop in town. If you live in Charlotte trust your vehicle to Leos.

Je
Review β„–21

Went there early in the morning and they change my rear pads and Rotors. They did a great job definitely will be back.. thank you

Co
Review β„–22

Make sure you call for an appointment. Very quick service. Only took 30 minutes to do my alignment.

Ka
Review β„–23

Friendly and genuine professional service. Leo is amazing, informative, honest and concerned in what is best for my car. True to the point, he didnt want me to spend unnecessary funds. I definitely feel a positive difference in my car all the way around. I am truly happy and grateful to have found your service. I think have found an honest mechanic who is going to keep it real with me. Ill be back for sure.

T
Review β„–24

This establishment is amazing. I just moved here and noticed my Brakes were making a horrible sound. I went to another auto shop and the price they gave me was tooooo expensive. I called this location and the manger Joaquin was soooo friendly! Mind you they close at 3 pm on Saturday and he stayed opened for me past 3 pm to fix my brakes. He didn’t complain and he even joked with me. His customer service is unmatched and prices are VERY reasonable. He works with you, is patient, and very kind. I will now come here to this exact location for all of my auto care because he takes care of people. Come to this location for all your car needs. This location was heaven sent.

Ed
Review β„–25

Quality customer and mechanical service. Very fair with the prices. Knowledgeable mechanics onsite

ja
Review β„–26

If you want good quality service at fair prices this is the place to go! You will not be disappointed!

Mi
Review β„–27

I frequent this establishment for my auto needs. I obtain the same if not better quality service for my Lexus is250 than that of a Lexus dealership. Last week, I needed 2 headlights replaced and my son received a very high quote. I sent him with my vehicle to Leo’s, and the quote was half of what another automotive shop quoted. I have also received diagnostics on a newly purchased vehicle and do my annual inspections at this location for both of our vehicles. My husband also brings his Cadillac to this location as this family owned business always treats us with kindness, professionalism, and integrity at all times. Their quality is top notch! Thank you all for that you do!

Na
Review β„–28

Leo’s auto care fixed us up before my long trip to Vegas

Br
Review β„–29

Excellent service very polite and understanding

Al
Review β„–30

Excellent customer service. I take my car here for any work I need for my vehicle.

Tr
Review β„–31

After reading all of the positive reviews I decided to inquire from Leos on labor cost to replace 02 sensor and an intake manifold runner control module. I already have the parts and only needed labor. unfortunately they quoted me an estimate over 250$ of labor and referred me to a different autoshop and walked off. From research and recommendations its estimated about 1 hour work of labor and the parts are easily accessable to change out. I was highly disappointed with the interaction and the quote as the experience did not meet my expectations from the reviews I read.

Or
Review β„–32

The staff were very friendly and helpful! Normally Im nervous when I take my car to a garage in fear of an enormous bill, but at Leos they didnt try to take advantage of me the price was fair and the service was fast.

Ga
Review β„–33

Leo and Juan are some of the most generous and genuine people you’ll ever meet. If you want a guaranteed good service you HAVE to come here!!

El
Review β„–34

Had some work done on my daughters car since she was relocating to California and I wanted to make sure she and the car made it there safely. No issues or problems thanks to Leo’s Auto Care. Will definitely use them again in the near future.

mi
Review β„–35

Love this place. I had a scary tire problem in the middle of a rainstorm an hour from home. They took me right away, fixed the problem. Offered advice on another problem I had and was very reasonable. Great customer service!

Ti
Review β„–36

Very dependable and top notch shop and service, highly recommended.

Su
Review β„–37

Great customer service and very quick service!

Zi
Review β„–38

Had several rear steering components changed on my car same day, without issue, and at a reasonable price. One of the best auto shop experiences I have had in a long time.

Wi
Review β„–39

Great people. They always look out everytime I come in. They are professional and have great customer service. Id recommend coming here for your service needs

Do
Review β„–40

Did a wonderful job with my car πŸ’―πŸ˜Ž

Mo
Review β„–41

The only place you would need to take your car.

Ru
Review β„–42

Great experience getting my tires replaced and my inspection done here. Low pressure, caring team that went out of their way for me. This is the second time I’ve been there and will definitely be back.

Ja
Review β„–43

This has been by far the best experience I’ve ever had with a mechanic shop. Juan was awesome, informative and concerned. I really appreciated him taking time to let me know what my options were and how to go about my car overheating. I am very pleased that my car is no longer overheating πŸ€— Will definitely come back to get my oil changed and my front brakes/rotors replaced.

Iz
Review β„–44

They were very professional and forth coming with and even waved the diagnostic fee I will be using them again in the future

Tr
Review β„–45

Great service and pretty affordable in my opinion. They let me know how much everything I wanted done would cost once I told him what could be the problem. Once i got it back everything was running smooth and he let me know any other problems i may have to take care in the future. Really helpful and informative. Will definitely be back.

Hu
Review β„–46

This is the place to take your car for any repair work, alignment, and oil change! The owner Joaquin is very honest and hard working, and will treat you right! Great experience and thank you!

Ta
Review β„–47

My truck literally rolled onto the lot at Leos and died. I thought it had sputtered its last but the guys at Leos took it as a mission to get me back to work. They worked all day the first day and had it running smooth by 9am the next day. A day and a half was all it took them to bring my truck back from the deadπŸ‘πŸ‘ these guys are wizards!

Lb
Review β„–48

Super friendly and professional staff! They are very quick too, you don’t wait long :)!!Joaquin took care of me and serviced my son’s car and was a pleasure to deal with. I will definitely recommend this place to all of my friends and family!!!

bo
Review β„–49

Very nasty attitude

Ju
Review β„–50

Take my cars here multiple time for different job was done and treated professional and done at great time very good shop to get your auto maintenance for anything that is going wrong with your vehicle

Sh
Review β„–51

Absolutely great customer service, friendly staff.Was recommended this shop when I moved here a few months ago, and have been coming back ever since. No complaints, definitely recommend!!!

Ke
Review β„–52

Always take care of my car when I come and never a long wait.. Great staff I love this place.. Thanks Leo and staff

Od
Review β„–53

Top-notch service. Family-owned business where owner is personable, ethical, thorough, and values your time unlike other auto body shops. Restroom is clean and location is easily accessible to stores if you need to walk somewhere by foot. I rarely give 5 stars in any review but they deserve it.

mo
Review β„–54

Good service and friendly staff, Im really excited after a bad experience in other mecanic shop, thank you

De
Review β„–55

They are always reasonable priced and helpfull in any way they can be. Im a single parent and have to prioritize everything including work on my car. The office manager lists every thing I need done and what should happen when for how much. There are no undercover fees. They are really genuine people doing honest work and I will never trust my cars to anyone else.

El
Review β„–56

Leo’s Auto Care did an awesome job! They were extremely nice, the service was affordable and they were quick to get the job done. I will definitely be going back!

Ke
Review β„–57

Great staff and owner. They carried me along all the processes involved in fixing my car. Very satisfied with service and courtesy given. Did i mention the charges are very reasonable?You have my business going forward!!

Ni
Review β„–58

Quick turnaround, friendly and genuine staff, and no upsell. Was looking for a new, reliable mechanic and I think I’ve found one.

Pa
Review β„–59

I was due for an oil change and a tier rotation so I figured I would give this place a try. I was not disappointed. They were fast, friendly, and professional! This is 100% my new go to spot.

Me
Review β„–60

Awesome place. Took care of my flat tire issue quickly. Great customer service....

Ar
Review β„–61

Fast, friendly, and excellent work. My car feels brand new after their wheel alignment.

Ri
Review β„–62

Every time I come here I get the best quality service imaginable. I will always refer everyone I know to come here for car care. Professional personel that give excellent service with a smile. 5 stars to the best auto repair facility in Charlotte and to an excellent Store manager.

An
Review β„–63

Leos Auto Care did a great job on my car twice.thanks guys..ill definitely let them work on my car.

Ed
Review β„–64

Leo does quality work! Dont hesitate to bring your vehicle here. I had mt front struts, auto trans flushed/ filter replaced, & a tune up done. Great pricing for the work done.

Ke
Review β„–65

The guys at Leo’s Auto Care are straight forward, honest, and affordable. Needing to renew my registration, they were able to complete my inspection, clean my battery, and change my oil within 30 minutes. Awesome service, very low key. Would recommend it to anyone in the area

La
Review β„–66

Had a wonderful experience at Leo’s! They are a gem to find in the auto repair business. Excellent at explaining the issues with my car and never felt pressured to get any unnecessary service complete. Would highly recommend and will be back if I have future repair needs.

As
Review β„–67

This place is the best place to take your car for the best mechanics!!! Good prices, you can bring your parts or let them use theirs and they always do really good work. They wont let you leave until everything is right for a decent price !!!

Ja
Review β„–68

Always feel confident with their work and down to earth courtesy. Honest mechanics.

Ja
Review β„–69

Super friendly staff. Very good and very fast! I will definitely be back! Fully recommend

Ti
Review β„–70

Joaquin always takes CAR of me and my car! Great Prices and Rates! Will be back!

Om
Review β„–71

Great customer service! And decent prices.

Jo
Review β„–72

I wish I would have read all the reviews before taking my vehicle here. I brought my truck in for an alignment after having some front end work done. I was told after they started they could fix the toe, but not the camber due to the inner and outer tie rods needing to be replaced and offered to do it for $220 + parts. I was still charged $90 for an alignment that wasnt correct. I took my truck to another mechanic to get a second opinion and they checked the tie rods and no replacement was needed. They also did a full alignment and the truck drives straight as an arrow now. Please read ALL reviews before making a decision, not just the 5 star reviews.

Os
Review β„–73

Efficient, serious, and helpful as always. They are YOUR mechanic: give you advice, try to help, and let you choose which options you have. Been using this place for years, and will continue to do so!

Jo
Review β„–74

Great service, I went for for wheel alignment, they where very friendly and was performed in a short time

Ru
Review β„–75

From my very first visit to this place, ever since then i had always took my car here. Because they are so reliable and trustworthy. So I will strongly recommend this place for any car problems.

De
Review β„–76

Joaquin is very professional and very friendly. He is very honest and trustworthy. He does quality work and I bring both of my vehicles to him for service. I usually try to refer as many people as possible to him!!!

We
Review β„–77

Honest, friendly, fair prices. The guys here told me exactly what the issue was and gave me options on how to deal with each. Saved me a lot of money.

Ed
Review β„–78

Great people and to me I felt they really cared about my issues not there to just make a buck.

Ne
Review β„–79

Juan did a great job, walking me through the job orders, not over charging or selling me unnecessary service and overall took care of me very fair pricing. I will visit anytime I have a problem or just need service.

Sp
Review β„–80

Great pricing. Very friendly and knowledgeable staff. 10/10 would recommend coming to Leo’s to anyone for service.

Sh
Review β„–81

Leo is very polite and always takes care of my car. Superb shop !! Best in Charlotte 😊

Ke
Review β„–82

I wouldnt trust any one else but these guys. Very professional and great service.

Br
Review β„–83

Great experience,very professional and good quality

lu
Review β„–84

Great service. I was told exactly what my car needed and exceptional service. No doubt that I will be back!!

Cl
Review β„–85

This is the best place in Charlotte to service your vehicle. Very professional staff that actually cares about the customer. I definitely recommend Leos to anyone who needs service done to their vehicle.

se
Review β„–86

Professional staff, convenient location, great prices

Ad
Review β„–87

Great service .. did my inspection and changed my tires . humble and honest people

Le
Review β„–88

Wonderful service kind and caring employees and very clean it’s almost feels like home when I’m away and they are very good at explaining things and most of all prices are great.

Re
Review β„–89

I would recommend this Auto Care because Leo cares for his customers they took care of my car, he has great personality, the service was excellent and impressive

T
Review β„–90

Great customer service. Friendly environment but most importantly great work.

Gw
Review β„–91

Nice people reasonable prices

Ri
Review β„–92

Quick, easy, no hassle car maintenance. Couldnt ask for anything more!

Ce
Review β„–93

Whent there for anual dmv inspection. Was told i need a new brake master cilinder. Cuote $550.00 parts an labor. Take my car somewhere else and my car didnt have any problems what so ever. I just to be their client until i find out most of the work done was unnesesary.

Kh
Review β„–94

Very nice business owners and amazing experience

Lu
Review β„–95

Highly capable staff and outstanding costumer service. Love the fact they speak spanish. Strongly recomended

Oo
Review β„–96

Great customer service and friendly they make sure you leave satisfied

ce
Review β„–97

Very good customer service and quality work

O.
Review β„–98

Fast, Friendly , and on top of their game! Will be coming back to fix my car again.

Jo
Review β„–99

Very reliable and top notch service!!! Thanks for all you do! Great service!

Ly
Review β„–100

Fast Service, clean waiting area, friendly staff, vehicle issues were handled and also gave recommendations without the hassle. Unlike other places I’ve been that would try to force things on you due to you being a female.

Information
89 Photos
100 Comments
4.8 Rating
  • Address:8911 Nations Ford Rd, Charlotte, NC 28217, United States
  • Site:http://leosautocharlotte.com/
  • Phone:+1 704-521-4976
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
  • Tire shop
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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