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All Mobile Matters
3111 W Chandler Blvd, Chandler, AZ 85226, United States
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Ch
Review №1

I worked with Clay today and the all mobile matter store in the Chandler fashion mall. My experience was outstanding and his service was very professional. He was able to take care of a problem that no one else was able to do. I really appreciate the time and patience to fixing my phone. He went above and beyond to help me out.

Da
Review №2

Great customer service. Excellent service all around. Like Night and day compared to we fix it. Great price too! Thanks Clayton.

Os
Review №3

Terrell was great to do business with! Had great customer service and super knowledgeable. Great asset to the company.

Li
Review №4

Clayton was so awesome in helping me with my phone screen when I was having a difficult day!

ed
Review №5

As to my decreed. I gave three stars. I was not all satisfactory, I feel they could have done better of the decision they render. As a customer not fully satisfy.

St
Review №6

My man Clayton helped me out he made sure I was good, good service asked if I needed help with anything else, I felt welcomed here very nice guy for sure .🙏🤝

Je
Review №7

Had my screen replaced on my iphone 11 less then 6 months ago. The first screen was defective and quit working within a few days of the repair. Replaced the screen with a new one and must have done a poor job as apparently spilling a drink on my phone has now caused enough damage that the phone no longer turns on. Apple wont warranty because they did such a poor job with the replacement. They should warn you your phone will no longer be water proof or even water resistant once they replace your screen. I called them they wont even warranty the screen that is no longer working due to poor workmanship when replacing the screen let alone the battery that is shot because the screen leaked water. STAY AWAY!!!

st
Review №8

Clayton was very friendly and professional. Great speedy service..highly recommend

An
Review №9

Probably the best costumer service I’ve had in a while. He was extremely friendly, gave me assurance that the phone would look brand new and he definitely got it there! Told me it could take up to an hour but had to me in 45, i would aways recommend this place

Jo
Review №10

Great customer service and terrell was very polite in assisting me.

Ka
Review №11

Naren helped me quickly and professionally with cleaning out my ports, speaker, and screen! He even helped me get set up with a new case and tempered glass to keep my iPhone safe! 10/10 would recommend and will go back whenever I need anything else! Check this place out!

No
Review №12

Terrell had professional and amazing service. Made my life easier with the fix to my charging port. Will be back for my phone repairs for sure.

da
Review №13

Naren was very prompt, knowledgeable and efficient! No matter what the issue, he’s able to get it done! Thank You again Naren!!!

Ly
Review №14

Yikes the guy behind the desk was boring no personality the place was pretty bleak aswell.

An
Review №15

I had the best service! Naren really helped me with all my problems with my phones and was very friendly and knowledgeable. I would highly recommend the Chandler Fashion store for anyone needing iPhone support while the Apple store is down... or even after it opens back up!

Sa
Review №16

Showed up to Chandler Fashion Square with my IPhone’s screen popping out. Went to the Apple store and they said it was a 4 hour wait to get it looked at. I went to All Mobile Matters upstairs instead and Naren Krithivas and his coworker helped me out. They explained the various things that could have caused my issue. It ended up being the battery expanding that had caused the screen to separate from the frame. I got a battery and screen replacement on the spot. They were both extremely helpful and friendly and answered any questions I had.

Es
Review №17

Great experience having utilized their services several times. Naren is knowledgeable and personable and makes the challenge of broken phones a better experience. Highly recommended.

CJ
Review №18

Naren did an awesome job quickly diagnosing our issue and helping us get a report written up and printed out to take to our phone insurance company. You don’t expect expertise and professional from a place in the mall, but Naren knows his stuff!

L
Review №19

I’m a traveling nurse that just flew in to Phoenix today to help out with COVID-19 nursing shortage. I was having a problem with my phone staying charged during my flights. I looked in settings and it said next that my battery wasn’t reaching peak performance due to battery health being degraded and it required service. I googled Apple stores, called and they were closed. Then I saw this place was in the mall as well, so I called and they were open. I found my way to the mall to this spot. He told me it would take 30 minutes to replace the battery. I don’t think it was that long, staff was efficient and got it done quickly. They cover whatever they replace/repair for 90 days and since I live out of state (I’m only here for a month), he said they would still cover it. I just have to call them tell them the issue and they will send me a label so I can send it back for repairs at no charge to me. I think it’s awesome that they do that to make sure their customers are satisfied. I think they charge $10 more than Apple ($49), but sometimes I guess you have to pay for convenience. Besides that, I would have no problem doing business with them again if it was necessary. As long as they keep up the good work.

Di
Review №20

Very efficient, knowledgeable, timely, and professional. Highly recommend, Naren, the store associate, was awesome to work with!

Ja
Review №21

They just replaced my screen on my Google Pixel 4 XL and for half the price that other repair shops were going to charge. Great job also!

LE
Review №22

Naren was very helpful and really sweet. There’s no air bubbles on my screen :)

Je
Review №23

Unless you have the most recent IPhone or Galaxy, avoid this place. I brought my Xperia in for a battery, and had to replace the screen after they fixed it. It began having issues shortly after, and I had to bring it back to have the screen reinstalled correctly. I was also told for warranty work, I would need to fill out another form online. I did so, and was told by someone else that I didnt need to fill out a new form. I was told my parts would arrive on Wednesday, but told them that my schedule would not permit me to arrive before the following Saturday. I was able to arrange to be there on Friday, but the part had not arrived yet. These guys cant even get their stories straight between them. Go elsewhere!

Tr
Review №24

I went to the All Mobile Matters at the Chandler location and Luis was great! I had a so many cracks in my phone I couldn’t see the screen. I thought I was going to have to buy a new phone! Luis was very knowledgeable and nice! He fixed it in no time. I feel like I new phone! Thank you Luis!!! I highly recommend All Mobile Matters!!!!

vi
Review №25

Pourian and Naren were a great help fixing my phone. If I could give 10 stars, I would. Thanks guys

Da
Review №26

My phone would not charge. Tech said it may just need cleaning or it may need new port. 20 min. later and it was done. Only needed cleaning. 15 bucks. Works great. Great customer service.

Br
Review №27

This place always is helpful, friendly and quick. Got a cracked iPhone screen protector replaced in about a minute. Awesome!

Co
Review №28

They didnt even seal my phone right, a little bit of water got on my note 10+ and fryed the hole phone, not woth going to this place...

sw
Review №29

I took my iPhone for repair on Sunday due to water damage and they replaced the screen. By Tuesday evening the screen started to turn pink at the corner and by night the entire screen turned blue and by Wednesday morning the screen went black. I took the phone back to the shop and the person there was not even ready to hear me out and they didn’t take any responsibility. I took my phone to another repair shop they saw the screen and said it was a cheap off the market screen, I got my screen fixed with the genuine Apple screen with lifetime warranty. I strongly recommend NOT to go to this devious store.

Dy
Review №30

Thanks to Naren for helping out with the phone. quick and efficient.

vi
Review №31

Portia..Was outstanding, he fixed my screen as I expected, but also fixed my issues with notifications that I had recently discussed with Sprint store. 5 stars not enough.. Great job Portia

Ce
Review №32

Best service I ever had after stopping by multiple locations.

er
Review №33

Phone screen on my s8 went blank. I needed it fixed asap. called a few places and they offered the best rate. got both sides to my phone replaced and got it done quicker than I thought. now my phone looks better than before thanks to Cesar. they were friendly and with a good sense of humor. hope I wont need to fix a other phone but if I do, now I know where to go.

Ce
Review №34

Luis was amazing! I went in to get my screen fixed and he was super helpful and attentive. Answered all my questions and even gave me a few options to choose from that would best fit what I needed. He was very quick and efficient and fixed my screen in a timely manner. If I ever need my phone fixed again or know anyone who needs their fixed I will definitely be coming back to see Luis and or send them his way!

Pi
Review №35

Just went into All Mobile Matters and they were very professional. They got my phone and told me it would be about 30 minutes so I ran to Barnes and Noble to get a coffee and read the beginning of a book which I eventually purchased! They were on time and even put a screen protector on. Great experience and a solid day! Highly recommended! Thank you!

Ri
Review №36

Called ahead...they werent busy so I dropped my S7 off for new battery and screen protector. In 20 minutes it was ready as promised. Clayton was friendly, helpful, and delivered as promised. Saved me from having to get a new phone! I will definitely return for future repairs.

Ca
Review №37

🚫🚫Avoid bring your iPhone here🚫🚫I went in to get my IPhone 7 Plus cracked screen repaired and ended up with a faulty replacement. It wasn’t responding to my touch on the screen. So I took it back the next day and they guy didn’t believe me so I had to show him. And they replaced it with another screen and gladly added a screen protector for the inconvenience. But now ive used my phone for a week and its not responding to my touch again and I keep having to reboot my phone to get it to work normal for a short amount of time before it acts faulty again. I went back today to address my issue again and they didn’t think I had a problem. I just wanted a refund and they said they need the screen back. I will not return for repairs here. I just wanted my screen to work and it’s has been nothing but a hassle with this place. I will not recommend this place.

J
Review №38

Took my daughters iPhone in to have the cracked screen repaired at the Chandler Mall location. Luis helped me out with getting the screen replaced. He was very knowledgeable and answered all my questions about my daughters phone and also some others I had. The repair was quick and had the phone looking brand new. Will definitely go back to this location if I have any other incidents with my mobile devices. Thanks!

Je
Review №39

Went in because my phone wasn’t charging. Ended up being a dirty charging port that they took care of for free. Great place if my phone actually ever breaks I know where to take it.

Br
Review №40

Luis was awesome and very helpful!! He fixed my boyfriend’s phone in just enough time for me to get a little shopping done without going crazy lol. Luis even took time to explain to us why his screen had been acting - 5 stars!!!

La
Review №41

Great Customer service! Reasonable price and done in less than 2 hours! Would use again!

Al
Review №42

Such a nice guy, I am so bad and forgot to get his name (we were there an hour ago at Chandler mall), but so great at looking at every easy possibility before charging me. Gave hints and tips on what to look for in the future. Highly recommend and will be my first call in the future.

Pr
Review №43

Fantastic experience!! So knowledgeable and were able to diagnose my iPhone issues immediately. Clayton was extremely thorough and helpful! Will definitely use them for all my family phone repairs!!

An
Review №44

This morning I dropped my phone - which broke my screen and the ability to use my home button. My friend suggested I go to All Mobile Matters. I called for a quote and compared it to other repair locations. All Mobile Matters had the best price! When I met with the service tech, Matthew Benjamin, he was quick to access how to repair the screen - and also provided an alternative fix for the button - just in case it was broken. Within a half hour my phone screen was repaired - and the button was also corrected. Matthew also gave me tips on how to protect my screen from future breaks, encouraging the installment of tempered glass and a new protective case for $50. He did not pressure the sale - but when I am ready to go that route, Id certainly return to his store. I highly recommend Matthew Benjamin, in the Chandler Fashion Square store location.

Em
Review №45

This place is rad! Luis is super helpful and a great tech. Super honest and really fast service. Definitely recommend!

Br
Review №46

Luis was very knowledgeable, took time to explain my phones issues and the possible outcomes. He was able to repair my iphoneX before they closed.Highly recommend!

Bi
Review №47

Bro is literally the best solves my problem my man NARERa

tu
Review №48

Clayton was awesome and helped me with everything I needed! Very polite and helpful! Definitely reccomend!

Br
Review №49

Excellent service! The guys are fantastic! Especially Clayton! They can help with any issues...camera, screens you name it!

Zu
Review №50

It was fast quick and cheaper than any other alternative. They are really nice and even gave me a discount because I didn’t have enough money, would highly recommend

Al
Review №51

I just got my phone screen replacement here and it was Matthew who serviced my phone. He did an excellent job and was very customer service oriented. His knowledge of this industry is definitely trusting and I would recommend to everyone.

Ha
Review №52

Friendly staff, fast service, fair price.

Ca
Review №53

In such little time, Cesar was able to fix my iPhone in no time and with such a reasonable price. Customer focus is what I believe keeps companies going and coming across Cesar defidently will have me going back for business. Not just by his kindness but the great work he did.

Be
Review №54

Clayton at all mobile matters was so genuinely helpful. I accidentally got The top of my charger lodged inside the thunder port docking port of my iPhone, so I walked into all mobile matters and he fixed it without hesitation. This is very different from my experience going to the Apple Store prior to All Mobile Matters. At the Apple store, they told me I would need to replace it because all things that get stuck in the thunderbolt charger deem replacement and are considered an accident and are also not covered by Apple care. I’m grateful for all mobile matters and for good people like Clayton.

mi
Review №55

Cracked the front of my phone...bad...I googled and looked at top rated phone repair reviews all mobile matter was one of the first to pop up I called to see if they were even open being it was Black Friday they were so nice informative and helpful when we arrived he did a thorough check on my phone to make sure everything was working properly which I really appreciate but both guys siting at the desk were so friendly and were easy to talk to and made me feel better and not like an idiot for breaking my phone! Not to mention they fixed it fast I’m talking like 15 minutes fast and my phone looks like a brand new one! Hey thanks so much Matthew Benjamin at all mobile matters I appreciate it! And definitely will be back for any future needs you guys are awesome!!!

Vi
Review №56

Fixed my phone in 30minutes. I changed battery. I highly recommend

Ky
Review №57

Below average in person customer service. Above average over the phone customer service. Swapped my phone battery, had to go back a 2nd time because I got a bunk battery.

Je
Review №58

Matthew helped us fixed two iPhones and both look great. Great customer service. Definitely coming back.

Ki
Review №59

Love this place! So fast and efficient ! You cant beat the 5$ replacement fee either! Been going here for years only place Ill go! Awesome customer service too!

Ja
Review №60

Got my girlfriends screen replaced and not one thing went wrong. It’s cheaper than Apple is and they get it done the same way. We were so happy with the outcome we even bought the screen protector for the phone. I even got one for me too. Will definitely be going back to All Mobile Matters to fix my phone form now on.

Vi
Review №61

Great service. Luis fixed my S8 cracked screen in under an hour. Happy customer!

ye
Review №62

Fast, friendly and a great price. After my dog had used my phone as a chew toy this shop was straight to the point about what my phone would need to be fixed and had it turned around in no time. Just what you want in these situations.

Vi
Review №63

Got my iphone 7 screen replaced here. It only tooks like 20min and my phone works perfect now. Luis is good at his work.

Da
Review №64

Wonderful service reasonable price

Ch
Review №65

Luis was awesome. Very helpful in answering questions and the service was great. Very quick service.

Ra
Review №66

Luis was a fantastic help! He got my phone working in a short amount of time!!! I will definitely be back!

Je
Review №67

Fantastic service! I was in and out in 30 minutes. Brian was wonderful. They were very helpful and I couldnt be more pleased.

Da
Review №68

My iPhone has a cracked screen. So I gave it to the guy in the kiosk and he said it would be fixed in an hour. An hour later I came back to discover that the new screen he put in had a flaw. He told me he is out of screens, that someone will bring another screen soon, and that I will have my IPhone fixed tonight.So they have my mobile number and email but no one contacts me that night. No phone call in the morning either. I tried calling and texting them like the website suggests but no one replied.So I go back to their kiosk and they are still working on my phone. About 10 minutes later and they are finally done. The phone looks good and they give me $10 off for writing this review.TL;DR:They are good at fixing phones. They could be better at customer service.

St
Review №69

Incredible service. Weve been coming here for about a year now for cracked screens and really any issues. Today, we took our iPad in because the charging port connector was broken off inside of it. It literally was fixed right then and there and in front of us in about 3 minutes. Im not surprised that most of their reviews are 5 stars. Pricing is also incrdedibly affordable. Thanks for being awesome people!

th
Review №70

The person who fixed my phone name is Luis Bautista not even 45min went to another store came back and my phone is looking brand new again...grateful for the fix thank you.

Am
Review №71

Fast & friendly service with great prices. Caesar was nice & helpful

Sh
Review №72

Amazing service!!!!! I will never go anywhere else again. My son broke a piece of his charger off and it was stuck inside the port, I took the phone to another repair shop and they told me they could not extract the tiny piece and that I would have to replace the charge port completely for $90 dollars. I went to All Mobile Matters and the most wonderful guy took the phone and proceeded to remove the tiny pieces in seconds! I asked him how much I owed him and he said nothing! I have not experienced service like this anywhere recently. I will refer them to anyone I talk to :) Happy customer and future forever customer!!

Mi
Review №73

Mark was super helpful! We were able to drop off two of our phones that both had cracked screens, and in the time it took us to go grab a bite to eat, they were both already done and ready to be picked up! Great service! I would definitely recommend them to anyone.

Ta
Review №74

I brought my phone here the day it cracked. The man that helped me - Ralph - was friendly and did a thorough job. Within a few hours I had my phone completely fixed. I had called around prior to taking my phone here and realized that All Mobile Matters was the cheapest and quickest phone repair station in the area. Great place to take your broken phone!

je
Review №75

Great friendly service. In and out in a jiff. Hard to beat affordable and fast, fixed my iphone in minutes

Lu
Review №76

Luis B. helped fix a crack on my phone. I was in and out within 30 min. Great customer service!

Ma
Review №77

Jimmy fixed my iPhone quick. Less than a half hour and good as new. I looked around a lot and these guys had the best prices, servic, and guarantee. Definitely use them!

Ro
Review №78

Great job! Quick and easy! Ask for Luis Bautista :-)

J
Review №79

Zach was amazing and very helpful. I was in and out in under 5 min. Great prices! Super friendly! Ill definitely be back. Thanks Zach!!

Jo
Review №80

This place is amazing! It has help me with multiple phones. The staff is very friendly and personal. I highly recommend this place. If I have more issues I will definitely be back.

An
Review №81

They were great! Clayton was very nice, great customer service! They told me 45 mins and when we came back the phone was done. The phone also looked good and worked perfect!

wa
Review №82

Clayton was knowledgeable and my screen repair was completed timely but more importantly, technically correct and looks new

Dr
Review №83

The whole process was quick and to the point. I dropped my phone off went shopping around the mall and my phone was done. Screen looks great & phone works great.

As
Review №84

Clayton was amazing fixed my phone and was super nice I loved the work area as well very clean:)!

Ca
Review №85

Went and got a phone screen replaced. Less than a month later the white part of the screen is flaking off. Cheap quality. The customer service was fantastic though!

An
Review №86

Mathew was very helpful and explain details about the service and what best to do . Thank you 👍

Mi
Review №87

Luis was awesome, gave me assistance with selecting a case and best plan for my accident prone son’s phone, my 3rd time here!

Pi
Review №88

Amazing experience - just walked in with a cracked screen on an iPhone and 30 mins later it was fixed for less than the cost of doing it at an Apple store. And he even cleaned the speaker which was not sounding that great. Now have an almost new phone.

Su
Review №89

Great service. I had issue with my phone battery. They didnt had the parts in stock and they ordered it. The parts arrived on time as they estimated. Went back to store next day and got it fixed in hour.

Le
Review №90

Great experience! Luis Bautista was very acccomadating and helped us out quickly!

Fa
Review №91

Excellent service helpful technician when I was trying to help remove a caer for my aunts phone. He is knowledgeable and has good customer service skills!

sa
Review №92

Garrett is the best he helped me out so much thankful!

da
Review №93

Went in for a cracked screen. I was impressed by how quickly they were able to get me my phone back, but after a day I noticed the bottom of the screen wasnt staying glued down and the SD card reader keeps unmounting my SD card now. Not impressed with the level of service.

Ga
Review №94

Best place to bring a broken phone, hands down. Josh knows exactly what hes doing and is good at it. Highly recommend

Ri
Review №95

Luis did a great job fixing my screen!

Ma
Review №96

Luis Bautista was really on the ball to diagnose and fix me iPhone’s dying battery. Whew! Fixed quickly too.

gh
Review №97

Lois was amazing saver for my mobileThank you😊

Co
Review №98

Been using them for screen protectors for a few years now. The 25$ for the tempered glass + lifetime warranty is pretty dope. They always replace it really fast and are really nice.

Ke
Review №99

Luis did an awesome job and was very professional.

RJ
Review №100

It was wonderful. ..Zach is awesome very friendly super quick! ! Thank you very much. ..I will refer people to this location! ! :) A++

Information
16 Photos
100 Comments
4.8 Rating
  • Address:3111 W Chandler Blvd, Chandler, AZ 85226, United States
  • Site:http://www.allmobilematters.com/stores/chandler-fashion-center/
  • Phone:+1 480-228-9690
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:11am–6pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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