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Toms Auto Repair
11607 E Riggs Rd, Chandler, AZ 85249, United States
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Da
Review №1

Great service, great prices. Friendly and you don’t get that he’s robbing you vibe. I take all my vehicles here.

Ra
Review №2

They did a great job and great turn around I will use them for all my auto needs Thanks for doing a great job

St
Review №3

Loved it. They did a great job on a complete head job on my 2005 Honda Civic. Good turn around we got the car back when promised. One small issue and they made an appointment without hesitation to get it taken care of. I would recommend them to anyone. Honest mechanics are hard to find. Unless you go here. They will treat you with respect and welcome you to there family and bussinees.

Da
Review №4

My experience with them was wonderful! They did a great job fixing what needed to be fixed. They were quick to get me back on the road. I will be using this facility again!

Ri
Review №5

Toms is first rate. I called on Monday and they got me in the next day. Drove my car in and they immediately drove me home. Within a few hours they called to say they could find no problem with my car other than the transmission dip stick wasnt in all the way and probably caused the leak I was having. NO CHARGE. I love it when a firm wants to do right by their customer. Thanks Tom I will recommend you to my friends and family.

Ni
Review №6

I did not have my vehicle serviced but i was having trouble with my truck, mechanics were out for the rest of the day. The staff jumped to my concern and made every attempt to assist me in this matter . The gentleman at the desk informed me that i would be ok to continue on my way without damage to my truck.They are a true service shop, tried every attempt to help me. I will recommend to anyone I can based on their customer service.

Ke
Review №7

Very fair in pricing

Mi
Review №8

Very good work. Fair price

Kr
Review №9

They keep all of our cars in great running shape! They are trustworthy and reasonable.

Ki
Review №10

Great Service

Wa
Review №11

Really friendly folks, great service and honest pricing. I will definitely go back. If you are looking for a family run place that isnt trying to scam you, this is the place to go.

K
Review №12

This place is a rip off I went for them to see about a wheel alignment or see if any other issues with the front of my car I get there they look at my van for like five minutes then lie and tell me the racket pins and the whole front needed to be rebuilt and would cost 2300 what liars then I go to another mechanic an honest thank god I was blessed to find someone honest told me that I only needed ball joints and my van has drive smooth ever since dont go here they are just going to overcharge you and rip you off I will never do business with this company !

El
Review №13

UPDATETHE TK ONLY NEEDRD A TUNE UP!! WRENCH MECHANIC CAME DID TUNE UP CAME BACK TODAY THINKING IT NEEDED LEFT SIDE MOUNTED CAT CONVERTER. GUESS WHAT NO CAT CONVERTER NEEDED.SO IN ALL IF I WOULDVE LET TOMS AUTO DO WK GORST IT WOULVE BEEN $2,340 THAN IM SURE THEY WOULDVE TOLD ME I NEEDED A CAT CONVERTER AND WAMTED TO CHARGE ME OVER $1,500 FOR SURE.SHAME ON YOU TOMS AUTO. ONLY TUNE UP NEEDED. I WILL SEE YOU IN COURT FOR MY $115 YOU STOLE FROM ME.RUN RUN RUN THIS PLACE WILL RIP YOU OFF!!They tried to as they say blow smoke up my $$$ but this time I had sense to call around.Mind you they told me the parts I could get from 0Riley auto part was junk and told me of a person that had problems in Sun lakes with their part then when I called Riley auto parts they told me I should get a second opinion come to find out they’re giving me Toms Automotive phone number. I inform them what Tom’s son told me about parts coming from your store he didn’t know what to say I said do you do a lot of business with Toms automotive he said yes I said wow and they’re bad mouthing you on your parts and they’re purchasing them.GO FIGURE THAT ONE!! Needless to say I called a Mobile mechanic company called wrenches and they’re awesomeI went to go pick up the parts for wrenches mechanic to do the work tomorrow for not even 1/4 of the price that Toms Automotive was charging me and in walks a man with A WRENCH SHIRT ON. My goodness it is the Wrench mechanic that’s coming to my home. He asked certain questions about Dignostic I said let me call them as like other poster here I thought this was free and got charged $115 which I was calling credit card company to dispute.While on speaker with TJ Toms son I asked him questions wrenches Mecanic is wanting to know and all wrenches mechanic did was shake his head as TJ was still trying to blow that smoke.I informed him I’m having wrenches do Diagnostic as there is no way all 6 fuel injectors went bad and I’m requesting a refund of my $115I said even when I came to pick up my truck I told you I wasn’t told of any fee as I could go to many places for check engine lightWell he hung up on me.Goes to show you who your dealing with.I guarantee anyone that this place preys on people who just don’t know any better.Guess their slow now as snowbirds aren’t here yet and people are doing their homework like I didn’t do first timeOnly reason I came back was for free Dignostic which wasn’t free as I was informed.I hope before you take any vehicle to Toms automotive you read this and take serious this review.A tune up at Toms almost $800 wrenches $100 if you get parts Toms price for fuel injectors plus tune up over $2,340 wrenches if I needed all 6 injectors which Mecanic is saying Toms isn’t telling me the truth as all 6 injectors couldn’t be bad WRENCHES price $830 oh and they guarantee work 1 yearIf wrenches buys parts they warentee parts and laborI’m so happy I found this wrench company and things do happen for a reason that’s why in walked the mechanic at parts store from wrenches.Oh and for Toms son TJ stop bad mouthing o Reilly parts when you buy from them and now they know not to give out your number.Shame on you!!!And when you told me how you understand when someone is on now limited income as you had to go on workers comp and only get $900 a month. I seriously doubt you filed a claim against your own family.And do at least one thing good today and refund me my $115 as if I have any problems getting my money back from my credit card company I will see you in court.And don’t bad mouth Oriely auto parts on their parts when you buy their parts. Not to cool.DENISE YOU WERENT THEIR!! I DONT LIE LIKE YOU!!! YOUR SON DID TELL ME ORIELY PARTS ARE JUNK WHEN I TOLD HIM HOW I COULD GET INJECTORS GOR $101 EACH. COME ON DENISE COME UP WITH BETTER RESPONSE!!OH AND WAS IT ALSO A LIE YOUR SON LIVED ON $900 A MONTH FILING A WORKERS COMP CLAIM AGAINST HIS OWN FAMILY?? DOUBT IT!!SHAME ON YOU WRENCHES MECHANIC DID ONLY TUNE UP TO FIX TK AND YOU WANTED TO SCAM ME?

Ub
Review №14

Honest, professional and very competent. Great people. Strongly recommend them...

Li
Review №15

Always fast, friendly and honest. Ive taken my cars here for the last 15 years and I always know the problem will be properly resolved. Highly recommend!

Br
Review №16

Tom kept me informed because the dealer couldnt supply the parts on a timely basis and he was quick to get an issue resolved after the repair was completed. I was very pleased with the service.

Ro
Review №17

Fabulous family business

hi
Review №18

Honest. Great diagnosis of maf.

Se
Review №19

The guys over at Toms are seriously good. In todays world it is hard to find a good, honest repair shop. But I have found my go to shop. I am fairly mechanically inclined, but dont possess the hours to fix my own problems. Every time I bring my car here with an issue that I am fairly confident I have found what the issue is, I dont tell them A thing. I just state the symptoms and the diagnose it with exactly what I was expecting. They wont lie to you and wont take advantage of young girls who dont know anything about cars, and I know this from experience. (gf, same treatment) If you are having car troubles, seriously, give them a call. Worst case they give you a high quote and your go somewhere else...

Fr
Review №20

Absolutely amazing! Honest, very reasonably priced and even gave me and me a lift to and from. Put simply, you will be very happy you chose Toms! Thank you!!!

Ma
Review №21

They are very genuine people and do what they say. Labor charges are little on the high side but that can be overlooked as they make sure that problems with the vehicle are resolved with utmost attention and accuracy.

Ke
Review №22

Theyve been very helpful with helping my Mom keep my Late Dads truck going

Cl
Review №23

Excellent work, timely, friendly group of mechanics, and most importantly, very fair pricing , have been using them for several years....strongly recommend!

RK
Review №24

I never write reviews but was compelled to write on. Zero stars if possible. CUSTOMER BEWARE! Trusted them in plain faith as they were closest to my home. Told me the diagnosis was free and no obligation. Drove my car in and they did the diagnosis in 5mins and told me what it would cost ($400). I asked I needed to make the money arrangements and think about it so they said they had taken stuff apart so I couldnt use the car until they repaired it. I had no choice but to say ok. Ordered the part overnight and kept the car for 4 days to repair as they are closed on the weekend. Gave me a $500 bill (above what they had told me first) and had the gall to charge me overnight shipping charges in spite of keeping my car 4 days just cuz they dont work weekends. Mom and pop family shop looking to maximize how much they make on each car that comes in. Shop and garage in disarray and disrepair. Took my car in to 3 other shops after I got the car back and showed them my invoice and they stated this job should not have been a dime more than $280 and the internet estimates confirm that as well. So, you be the judge of my experience and this shop that is Toms auto repair. Dont say I didnt warn you.. Thx for reading my review!

Ro
Review №25

Good honest place to have work done.

Ka
Review №26

Great service and really care! Honest good people!!

Ga
Review №27

Very courteous and helpful

Do
Review №28

Very helpful, friendly service

Ca
Review №29

Family owned, reasonable prices

De
Review №30

Great place!

Jo
Review №31

Alwayshelpful

Information
4 Photos
31 Comments
4.5 Rating
  • Address:11607 E Riggs Rd, Chandler, AZ 85249, United States
  • Site:http://www.tomsautoaz.com/
  • Phone:+1 480-895-6936
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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