user
Freeway Insurance
2001 N Arizona Ave Suite 2, Chandler, AZ 85225, United States
Appearance

Comments
Fr
Review №1

I spoke with Clarissa and it was my first time opening an insurance policy, she was great and happy to explain all the details to me. Even submitted my license for me, really professional company, the employees really know what they’re doing!

Jo
Review №2

Professional service from Derek, he really helped me in my time of need.Derek is friendly and thorough, a 10 out of 10. Thank you Sir.😊

Be
Review №3

Clarissa P. was very nice and helpful and answered all the questions I had. Great customer service from her! I would recommend her services for anyone looking for car insurance she will get it done correctly and no issues! And definitely a rate that’s affordable thank you for the awesome job Clarissa!!

He
Review №4

Clarissa is the best! Been using this broker for years. My old truck was too damaged to repair, I finally got a new truck out of state delivered. She made the process so effortless, I just paid for a 6month policy in full. Thank you for all your help!!

MA
Review №5

Derek palomino is a really great guy!!! He’s super helpful,super fast , and super friendly!!! The office always clean !! I would definitely recommend everyone to go check them out !!!! 👍🏼

Al
Review №6

Great Great price & affordable Insurance, I couldnt have gotton a better deal. Derek was very friendly, patient, explains everything, fast and just has a great personality. I really appreciate his help today. You did a good job Derek. Thank you so much.

ty
Review №7

I spoke with Jessica over the phone who was very friendly and easy to talk to she walked me through every step and got me the lowest rate I have been able to get in years. Highly recommend if you are looking for insurance.

Pr
Review №8

I had the pleasure of dealing with Jessica B, and she is an absolute pro. Not only was she able to get my rate lowered from $203.00 to $105.00, she made the process so easy and did everything aside from sign my documents for me. She always had/has time for my questions and concerns, while remaining totally professional and patient (I dont know all of this insurance stuff). I hate dealing with insurance people so much, but Jessica has single handidly changed that. She will exclusively be my insurance agent from now on. Thank you Jessica for making my life easier, and keeping my wallet fuller.

Ns
Review №9

I would recommend this insurance location/company to anyone. The guy that help me out name was Derek and he was very patient, helpful, kind and quick. Not to forget to mention that this is the most affordable insurance that I can get, the lowest quote thanks again freeway!

Ky
Review №10

I want to start by saying we need more people in our workforce like Jessica M. She didnt even know me and she had my best interest from the start. I told her my situation and she helped me find a low priced SR22 financial responsibility insurance to get my license reinstated. Then shortly after I purchased my vehicle she found an insane low rate full coverage insurance with sr22 for my 2012 ford fusion. I called her about 15 times during the dmv and dealership process. Having her email insurance cards, declaration pages and all. She was available for me every single call every step of the way. I truly appreciated her commitment to helping me secure everything I needed to get on the road. She was amazing help and I recommend her to everyone. Thank you Jessica so much !

Ro
Review №11

Great service Derick was very friendly and helpful, he answered all my questions. I will definitely be recommending this insurance.

Na
Review №12

Spoke to Clarrisa today found out Freeway has great and knowledge staff, easy to work with.

An
Review №13

Derek, Jessica, and Clarissa did a fantastic job. They offered me several options at a great price. Thanks again guys.

Ap
Review №14

I was very pleased with the service provided by Derek Palomino.. Love! Love! Love! his energy!! He helped get me the best quote which was WAY cheaper then anticipated leaving me feel like I was definitely in the right hands! Thanks so much Derek! You definitely made my day much better! Keep doing your thang!!

Is
Review №15

He saved us alot of money 💰 😌 💯 an was very professional as well as helpful, thank you Derek palomino!

El
Review №16

Best experience I’ve had with insurance! Derek was so helpful!

Ma
Review №17

Kayla was super helpful! She saved me so much money, really appreciate her and all the other workers there.

Ed
Review №18

Freeway Insurance has always taken care of me! Great rates, a lot of options, and the people do there best to fill your insurance needs! Derek Palomino at this location did great at helping me out not only in a timely fashion, but answered all my questions. Leaving satisfied and without worry, thanks Derek!

Mi
Review №19

Kayla was super helpful and got me a great rate!

He
Review №20

This place has 100 percent in customer service especially with office manager Derek hes amazing!!!

Do
Review №21

This is a wonderful place Derek P was awesome. He was smiling and just so happy and he made me feel like family. He is a plus for this company.

He
Review №22

Like this company Mr derek is the man always helps me out and gets me the best quote for my insurance is in.will be a lie timer here also.great customer service always respectful and helpful thank you Derek

Ra
Review №23

Kayla did a great job. Help me so much. Also awesome fish tanks!

tr
Review №24

Kayla was super helpful and made the process easy and fast she saved me alot of money and greatly appreciate doing business with these guys going recommend to friends and family

an
Review №25

Kayla was great. Helped me a lot and answered all my questions. Would recommend.

Ge
Review №26

Derek knows what he’s doing. Was quoted by an agent of his and he took the time to follow up and was able to get me started on an even lower down payment with a better monthly than Progressive. Definitely referring to family/friends.

yu
Review №27

Very pleased with everything they helped me out with today. Very nice customer service 😊

Ma
Review №28

Derrick is a great help! He has made getting a policy the easiest thing, hassle free, no wait time, quick turn around, and affordable prices. Definitely recommend!

Ma
Review №29

Went to make a payment and Derek really provided me with excellent customer service. Offering me extra insurance cards and making sure I had no questions before I left. Thanks again!👌

Am
Review №30

Excellent service and Clarise was happy to answer my questions 😊 I recommend this company to everyone who wants save money and experience quality customer service!

Sa
Review №31

Every one in the store was so friendly and very helpful. Would recommend!

De
Review №32

Clarissa was very professional! And got mr the policy best for my situation, fast, and efficiently! Thanks Clarissa!

Al
Review №33

Clarissa P. was very nice and helpful and answered all the questions I had. Great customer service from her would recommend her services for anyone looking for car insurance

De
Review №34

Clarissa was super helpful and we got everything done pretty fast. I appreciate it because you know sitting at car dealerships is already a big wait and I’ve been super excited to drive my new car :)

Ja
Review №35

I just got off the phone with Derek. He was absolutely amazing!!! Free way found me insurance even though i dont currently have my license. It was affordable and Derek got me off the phone and back to my day in no time. Thanks Derek. MVP

20
Review №36

Derrick the best agent I could ever hope for. I love freeway Insurance.

Da
Review №37

Great service and saved me a lot of money thank you kayla

Su
Review №38

The Agent Derek was Amazing very Knowledgeable and helpful with any and all the questions I had. Very professional if anyone needs insurance help just ask Derek😉 They should hire more people like him for sure. A+ Customer Service

Je
Review №39

Derek is amazing!! He is fast and efficient and super friendly! Definitely would recommend to everyone!

Ju
Review №40

This location is soo clean! Derek is so friendly and helpful, always explains so thoroughly. Y hablan español !

Li
Review №41

Very Great! Service was quick and easy. Nice process. Derek was the best and very helpful. Highly recommend.

ka
Review №42

I could not be more pleased with my experience with Kayla she knew exactly what she was talking about and made it such an easy experience for mewish that I could leave a 10 star review thank you Kayla

Ch
Review №43

Derek Palomino was extremely helpful. He gave me all the right answers in the fastest most efficient way! 5/5

Je
Review №44

Great experience, Derek provided an insurance quote and helped bind the policy quickly and professionally. Highly recommended!

Ci
Review №45

AWESOME HELP KAYLA AND DEREK

ma
Review №46

Absolutely exquisite customer service, went in to get new car insurance came out with a great car insurance plus free snacks wow love this place!

Ba
Review №47

Derek is absolutely amazing!!! He was very helpful and is good at what he does. He saved me so much money and did it all within 30min. He even called me back to make sure I got all the correct emails.

da
Review №48

Great help,excellent staff,thank you

Da
Review №49

Derek with Freeway Insurance was awesome. Was not only able to get me insurance right away but got me a better monthly payment. Answered all my questions and concerns. Thank you sir....Regards, HopsingCattleCo

Le
Review №50

This was the best customer service experience and Freeway Insurance made the process so easy. Everything was handled online and over the phone! Thats very important during the pandemic to keep everyone safe. Alejandro Raya Ibarra was professional and efficient. Thank you for saving me more money than I expected!

Je
Review №51

Clarissa is awesome!!!!!!! Best costumer service thank youBy Marisol

Be
Review №52

Alex such a sweetheart helped me out get a better quote with my vehicle insurance, would 1000% recommend. Customer service the best!

Ga
Review №53

This is the place to go for friendly faces and great service!

Ma
Review №54

Derek was great.

Dy
Review №55

They got me insurance quick

ce
Review №56

Like to make payments here regularly. Always quick and easy.

La
Review №57

Great customer service, very professional, polite, fast and friendly.

Ar
Review №58

Clarissa was awesome. Thanks

va
Review №59

Thank you for great customer service Derek!

Pa
Review №60

I appreciate the professionalisim, attentiveness and EXCELLENT customer service the agent (DEREK PALOMINO) gave me he was amazing, helpful and reassuring when it came to meeting my needs despite me requesting the initial agent I had previously spoke with, my sincere apologies. I would highly recommend freeway insurance but most of all I would Definitely recommend Derek P. THANK YOU again for your outstanding patience and reassurance.

Se
Review №61

Clarissa helped me out today, great customer service!

ja
Review №62

Derek was awesome.

Ro
Review №63

Great customer service from Derek Palomino, and super helpful!

Do
Review №64

Derek helped me find a better quote then any that were offered to me. Not only was quick and easy they had excellent customer service!

Ma
Review №65

Good very professional and the gentel men help us right away and we are very satisfied LOVED the service

St
Review №66

Great service and fast

Ha
Review №67

Very helpful and fast ,thanks to Derek I found a really low rate and I couldn’t be happier !!

Ry
Review №68

I was shopping for insurance and Derek was beyond helpful but i decided to stay with my current company but I appreciated the service I was provided.

Qu
Review №69

Fast friendly service very convenient

mo
Review №70

Totally unprofessionalism, super bad quality, not responsiveness, .get your insurance some place else. worst service ever

Di
Review №71

Thank you to Alejandro, he made the process very easy and quick and was very professional

Di
Review №72

Excellent Attention!!

La
Review №73

Bought an insurance plan and set up autopay. Had issues setting up online account and asked them to confirm my autopay said it was all set up but I had no way to check. First payment came out fine then nothing the next month. No calls or emails about payment issues. Come to find out my policy was cancelled thanks to the inefficiency of to this office. Had no choice but to buy a new mor expensive policy and pay another start up fee.

Ad
Review №74

Derek helped me. Whole staff is professional. Couldnt ask for better service

Ja
Review №75

Great service thanks to Derek Palomino

An
Review №76

0 stars. Idk who works here but they need to stop leaving early or taking their 3 hour break or whatEVER. Ive been calling and going to the office & its NEVER OPEN!!!!!

Ra
Review №77

Very good insurance so far ...

Kr
Review №78

Derek was amazing,

Co
Review №79

Alex was very helpful!

Pe
Review №80

Derek helped me a lot. Thanks.

Jo
Review №81

Hello, I would like to know what I need to insure my car is a passsat

Da
Review №82

I took my Mom to ask for information and the agent Dere helped us a lot and very kind, thank you very much

Ch
Review №83

Derek helped me. Thanks

Information
9 Photos
83 Comments
4.4 Rating
  • Address:2001 N Arizona Ave Suite 2, Chandler, AZ 85225, United States
  • Site:https://www.freewayinsurance.com/office-locator/chandler-car-insurance-85225-az?utm_source=google&utm_medium=yext&utm_content=CHN2
  • Phone:+1 480-428-7241
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:9am–5:30pm
Service options
  • On-site services:Yes
Similar organizations