user
Joe West Allstate Insurance
5505 W Chandler Blvd Ste 6, Chandler, AZ 85226, United States
Appearance

Comments
Mo
Review №1

Ive been a client of Joes for well over a decade. Hes attentive, professional, and provides wonderful customer service. Im always confident that he will find me the best rates & coverage for both my personal and business needs. Both Joe and his assistant Fay treat me like family.

Th
Review №2

Professional. Always willing to help with issues.

Sh
Review №3

Best Insurance & people ever. Been with Joe & crew for 30 plus years. They are always happy to help. Very responsive. They are always looking out for their customers. Honest & kind. Thank you for always being there for our family. & no, we aren’t related 😊

Ke
Review №4

Weve been clients of Joe West for many years. Very happy with the service provided, his professionalism and honesty.

St
Review №5

Excellent service and reasonable prices. I have been working with them for several years.

Mi
Review №6

Joe and his team has always had our best interest in mind, we all have choices and so happy with having Joe as our agent !!

Jo
Review №7

Havent ever had any issues with Joe and Allstate. Very happy with the service.

Ri
Review №8

Very professional and great quality. Joe is extremely helpful and thoughtful. Service very through ,complete and great quality

Ja
Review №9

Best service ever. Joe and Faye always go way above and beyond to make sure we have the maximum savings. We have been with them now for close to 2 years and look forward to many more years.

Cl
Review №10

Joe and everyone at the office always have my best interest in mind, and use all resources available to them to give me the best custom made coverage, for my home and vehicles. i have been with them for 15 years!

Jo
Review №11

These folks are a class act. Always available and extremely helpful.

Je
Review №12

Always enjoy my experiences with Joe and his team. Great service and attention to my needs. I highly recommend Joe West if you are looking for an insurance agent.

Mi
Review №13

Very pleased with this agent, Ive had him for 25 years! Thanks

gi
Review №14

We have been with Joe West at Allstate since 1987. Wouldnt go anywhere else. Heck, he even showed up at our house when it flooded years ago to see if we needed help. Anytime I call they are there to help. Great customer service. We are always taken care of. Thanks Joe and crew for all you do.

Mi
Review №15

The staff has been great to partner with for many years and has helped us through each of our individual challenges

Ro
Review №16

Good experience, had the most communication with the office staff and she was very helpful and knowledgeable

as
Review №17

Joe provides nice customer service, available on call/email, and always ready to discuss options. However, the main concerning part is the cost of the insurance. It started at low rate and even without any claim, it kept rising consistently over nine years. Finally, I had to make a switch to another agency at less than half rate and similar service. It was sad to leave just for cost, but the difference was too much to ignore.

Ma
Review №18

I find Joe West’s office to be extremely professional and helpful when ever I deal with them. I’ve had the need to call his office and I usually work with Fay, and she is amazing. I’ve been a customer with Joe for over 30 years and wouldn’t change!

Ke
Review №19

Joe has been my families insurance guy for 20 years. He is always there when you need him.

Me
Review №20

Joe is extremely personable and always helpful. I always know he has my best interest at heart. Every time I’ve needed a question answered or needed to make a claim he’s done it promptly and he always leads with kindness. I know I’m in good hands with Joe West!

Jo
Review №21

Trustworthy and honest, Joe is the best!

Br
Review №22

Joe has always been straight about coverages and tries to get the best price. Hes really friendly and knowledgeable. I recommend him to all my clients that ask because they can trust him and he wont push them around. Faye, his assistant, is the most personable person youll ever meet too; very genuinely caring.

Ja
Review №23

Answers quickly whenever I need help and that is appreciated

Te
Review №24

Been with Joe’s team for over 15 years. Very happy with all aspects of his service.

St
Review №25

I have found this Allstate office to be very responsive to my questions and needs. They are quick to do any necessary research even when it does not result in additional insurance. I would recommend them to anyone looking for professional insurance help.

Do
Review №26

Hes a great professional and all around person and insurance agentThey also help explain the policies if you have any questions and they are always there if you have questions

Wi
Review №27

I have been with Joe West for over 30 years. He is outstanding to work with!

Ca
Review №28

Joe West is an exceptional agent. Fay is also amazing.

Ki
Review №29

I’m always glad when I don’t have to worry if I crack a window & need it fixed right away. Or new insurance is needed today. This staff is always there at one call or email. Thank you again

Je
Review №30

Great place to buy insurance

To
Review №31

Joe and his staff are fantastic. Always responds quickly and has the info I need. Joe has been my agent for twenty-something years and I cannot recommend him highly enough!

Ly
Review №32

I have been with Joe since 1996 I have never had one complaint problem or issue that woz not immediately taking care of period there is no discount offer anything that I have ever seen that would make me switch From Joe and all state

Hi
Review №33

Joe and his team are always availiable to answer simple questions and respond quickly when problems arise.

Br
Review №34

The Joe West Allstate Insurance Agency is first rate in customer service with good value backed by an excellent company. I call that a winning touch and highly recommend them.

Mi
Review №35

Joe West is always there for my family. Whether it’s by phone or email we get a quick response. Have been with Joe for several years and feel no need to change. Thanks for all you do Joe!

Ma
Review №36

Allstate responded to my claim quickly, and sent out a tech the next day. The tech was professional and efficient and had me ready to go in a couple of hours..M

LY
Review №37

Allstate with Joe West and assistance Faye was great alway responses in a timely manner. When had a question.

Lo
Review №38

Great Agent i have been with him almost 20 years and have had no issues.

Ha
Review №39

Joe West has been my Allstate insurance agent for about 20 years. Ive always appreciated his responsiveness and professionalism. Whenever an issue has come up (and as a general rule, the less you have to contact an insurance company, the better, as this means no bad things have happened), Joe has always been extremely helpful to answer questions and guide me along the way.

Sh
Review №40

Joe is a great guy and always willing to help with any needs that may arrive...this goes for his office team as well!

Sh
Review №41

Joe & Faye always follow through on any questions, they are always friendly, polite & professional. Phone is answered quickly.

be
Review №42

The customer service is top rated . Pricing is competitive. All around great experience.

Ch
Review №43

Joe has been my insurance agent since 1989 for auto, and home since 1991. Any claims Ive had have been handled well. We also check occasionally to make sure I am getting the best possible rates. Great customer service and his staff are amazing as well! Would definitely recommend!

Ja
Review №44

Joe and Faye have been such a great team to have to support our insurance needs. If you are looking for insurance I would recommend them 10 out of 10 times!

Fr
Review №45

Joe is always helpful when I have any questions or need help with any of my insurance policies. They took care of my broken windshield quickly and professionally. Thank you Joe and Team.

Ca
Review №46

I’ve been with Allstate forever & with Joe West for at least 5 years. Whenever I need to make changes or add a new vehicle he & his group always get me fixed up right away. They also let me know little changes I can make to save money & give advice to keep me safe.Thanks Joe & Fay!

Mi
Review №47

Nothing but good experiences working with Joe West at Allstate. Local insurance provider you can depend on.

Fr
Review №48

Joe and his team are always there to answer our questions, and take care of our vehicles and property quickly, professionally, and courteously. Thank you Joe and Team!

An
Review №49

Joe has always responded to all my inquiries and concerns in a timely manner and with advice that is in my best interest and gives me peace of mind. I have never had the inference or impression that I am being taken advantage of by my insurance company as the advertising on television would have me believe. I feel that Joe is on my side and actually cares about my protection and security and is looking out for me. I have met with him in person also and have reviewed my home and vehicle coverage to ascertain the most beneficial and cost effective coverages. He informed me that when I move from my house to an apartment I should add renters insurance to retain my bundled premium. I intend to do that, also. I would also like to point out that his assistant, Faye Metzer, has been nothing but a complete delight to deal with and always there with helpful solutions to my various questions that arise. For example: I had a dent made in my vehicle and I called her to see if I could file a claim with my vanishing deductible and she informed me that it would be more cost effective to pay for the damage rather than file a claim as I would be raised to a higher premium and would end up “breaking even”. She said I should reserve the claim for significant accident when I would need it most. That made sense to me and I didn’t file any claim and stayed at my original premium. I trust Faye completely and always feel I’m getting the best advice when I talk to her about my policy. She also said I should keep my vehicle insurance they way it is despite paying off the loan since it would serve me better if I had any major collisions. This also made sense so I did just that. I have been completely satisfied with both Joe and Faye and only hope I can retain them as my agents in the ongoing future. The commercials you make inspire some fear but Joe and Faye only inspire faith.I thank them for their service.Anthony Brittain

To
Review №50

I am always able to get a hold of someone when I need to.

Da
Review №51

Ive been with Joe West over 30 years — Ive gone from single guy to married guy, then married with a house, then kids, and car after car after car (and four houses). Ive made Joe earn every bit of business, and he and his staff have done it. Now, heading into empty-nester territory, hes still with us. Accessible, candid, knowledgeable. What a pleasure this has been — and a relief not to have to worry about anything when it came to insurance. Joe West does it right.

Ca
Review №52

Joe West at the Joe West Agency has been my agent for many years and has always provided exemplary service. He is, in a word, outstanding. His assistant, Faye, is also amazing and so incredibly helpful.

ma
Review №53

Reliable,honest,and helpful.

Hi
Review №54

I have been with this agency and Joe West since 1995, and have always been happy with his service.

Le
Review №55

Service great, Its the reward point system thats lacking.

Fr
Review №56

Joe is the best! Been with him for almost 30 years.

Ma
Review №57

Joe and his staff are doing a great job.

Mi
Review №58

Faye is wonderful and takes care of us whenever we have had a reason to call. We are very happy with your service.

Ro
Review №59

Always has the best advice and timely response, Joe and his staff are great

Ad
Review №60

Prompt and courteous attention. Very knowledgeable.

Be
Review №61

Allstate has been great for 10 years, until we had a claim. The claims department gave us the runaround for 2 weeks. I guess thats just the nature of the business.

Go
Review №62

Joes team are great! the few times Ive had a need they are very responsive, they follow through and they were extremely helpful.

Ju
Review №63

When ever I have a question or need they are there to help.😊

Jo
Review №64

I had a car get broken into in Florida and everything was taken care of. I got the entire amount reimbursed. Glad to be an Allstate customer!

ra
Review №65

Personable and caring service!

Tr
Review №66

Joe West is a great Allstate Agent. He conducts himself with integrity and honesty, can always count on him and his teams service.

B
Review №67

Quick response time anytime I need information or assistance !

Bo
Review №68

I am satisfied.

Sc
Review №69

Joe and his team have always done great for me!

Ta
Review №70

Twenty years plus with Joe West! Absolutely amazing!

Ka
Review №71

Excellent customer service !!

Bl
Review №72

Best agent!

Ta
Review №73

Joe West takes the time to listen and tailor your specific needs....

Je
Review №74

Thanks Joe and Fey for your responsiveness.

Vi
Review №75

Very professional office!

Jo
Review №76

No details

Je
Review №77

Joe has always met my needs. Joe and Fay are great to work with and extremely customer focused

Information
4 Photos
77 Comments
4.9 Rating
  • Address:5505 W Chandler Blvd Ste 6, Chandler, AZ 85226, United States
  • Site:https://agents.allstate.com/joe-west-chandler-az.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 480-598-8500
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Similar organizations