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PM Auto
815 B St Suite B, Centralia, WA 98531, United States
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Ju
Review №1

Working with PM Auto has been such a breath of fresh air, the owner/mechanic, and the team are professional and respectful. They explain the issues in enough detail so you can make an educated decision about what services to get. I appreciate that when explaining the issues they respect that we are not mechanics, but also always tell us what is going on with our vehicle. They treat us with respect and common courtesy. So far they have found issues in 1 check that we knew were issues, but the ither places we worked with ignored, and did not let us know. So glad I was referred to PM Auto and I recommend them.for sure.

Sa
Review №2

Had transmission issues on way up to Seattle from Portland and needed help. Paul Michael was great and did a diagnostic without any charge. If you’re looking for a great mechanic in centralia highly recommend Paul Michael and his shop.

Qu
Review №3

Giving PM Auto 5 stars for their professionalism, amazing quality, great communication, and amazing customer service! I really felt like PM cares about the safety of his customers and he does what he can do ensure that! I highly recommend taking your car to PM Auto!! Thank you PM!

El
Review №4

PM, very friendly and easy going! Always can trust and count on his work. Have had many repairs on my car which are done very quick and adequate. Can in any event find a time to get anything done and can count on him.Thank you Pm

Te
Review №5

Paul Michael at PM Auto and his wife Brandy are both so friendly and personable. They put your mind at ease when dealing with having a car needing worked on and not knowing how expensive it will be. The work done on my car and the customer service is both excellent and professionally done even though you are made to feel like family by Paul Michael and Brandy! Thank you!

Br
Review №6

Let me start out by saying that I usually do my own mechanic work and I am usually very cautious of mechanics that I am not familiar with. Its hard to find honesty and affordability with some mechanic shops now days. Well after going to PM Auto, I dont have to look any further.I have a 2004 Honda CR-V that has been giving me brake issues since I bought it. After doing extensive research, I decided to bring it in to PM Auto. After looking it over, it turns out it had some major issues that needed attention, that i was not aware of. It was a nice size list of repairs, but for the amount of work that was done, it was dealership quality work that was half the price of what it would have cost anywhere else. After the repairs, there was a part that was faulty and Paul replaced it for no additional charge at all! Paul and his wife Brandy are extremely friendly, professional, and accommodating!

Da
Review №7

Paul Michael did a fantastic job on my Acura he installed a new engine into my vehicle and got the job done in a couple days. He was very professional and very helpful when dealing with me. I would highly recommend him and will be coming back whenever I need work on my car.

Jo
Review №8

PM is a great mechanic! He found the issue with my car quickly, was able to fix it in one day and gave me a fair price! I would highly recommend PM Auto for your auto needs!

Wa
Review №9

Amazing and quick help! Prices are very fair and Paul Michael was very happy to help me in a very pleasant way! Highly recommend!

Th
Review №10

Just awesome. I came in on a weekend, they were closed, but in the shop working. I needed help with a problem on my car and he helped me out of a jam. Im so thankful.Great place to do business, theyre local , knowledgeable and professional. You really cant get that in a lot of places.

ca
Review №11

Paul was extremely helpful. Polite, and knowledgeable and he got me in at the end of the day. 10/10 will be back

pa
Review №12

Great service and customer service at a good price. Very helpful and professional.

Mi
Review №13

Truly a company that knows what customer service and professionalism are. I went in for a new set of rotors and brake pads. Great prices, a wealth of knowledge and all around friendly. I plan on returning when I need work done to my car.

Ca
Review №14

Great service. Legitimately the best service Ive had in over a decade. If you have a Honda, this is your guy. I went to 6 mechanics in a year and they couldnt come up with an answer for me. This guy did every test he could do in an hour and gave me an honest answer and solution.

I
Review №15

Review on repairs done on 2004 Dodge Ram 2500. Mr. PM was a very professional, honest and knowledgeable young man. I waited a few days of using the vehicle with repairs to ensure everything was held together, so my apologies for the late review. The gentleman uses top of the line parts to make sure you get top of the line security. He’d rather do things a little more spendy, but right and you not have to come back for the same repair. That is a respectable note. He was also very quick getting his parts and even faster at making the repairs. Highly recommended shop for anyone looking for in depth repairs. Honest about his knowledge with diesels even though the repair didn’t directly have anything to do directly with transmission or engine work. I appreciated his transparency and communication.

So
Review №16

Proffessional and honest work. Well qualified employees. Got our work done fast!

Ma
Review №17

Great customer service, knowledgeable and reasonable cost. Did the work it needed and nothing extra. Will definitely recommend this company, and will return when we need help.

co
Review №18

Great service! Friendly and well priced, I had a air bag kit installed and the wires were tucked beautifully also the leads off the batteries were well ran. Don’t have to worry about any future problems because he ran them completely away from anywhere that could rub threw, also had a remote start installed months later with the same quality of install! Thanks PM auto!

Ro
Review №19

We drove nearly two hours to have our car work done here. It was a fantastic experience and we will be coming here for all future car repairs. Paul did a great job on our car, double checked the work we had a friend do for us earlier, and even took me under the raised car to explain what was going on down there. He made sure I understood the work that needed to be done and what wed need to get fixed down the line.Thank you so much.-Amanda Z and Laura V

ro
Review №20

Paul Michael is very professional and affordable he is also compassionate about people and their incomes and he accommodates everyone no matter how big or small the project and doesnt blow smoke where the sun dont shine honest and wont steer you wrong.sincerely raulito Vera

Ch
Review №21

This place is amazing! They are the only place that would put my new springs on the struts when they were off the car. Great and fast service! Would recommend to everyone.

Ta
Review №22

I have been getting my vehicle repaired with PM Auto since the beginning of this year of 2020. I am very pleased the repairs he has done to my Vehicle. The first time he conducted some repairs on my vehicle, he kept it for 2 days. I can say that it was like driving a new vehicle. The previous mechanics that had done the repairs to my vehicle on a regular basis can not hold a candle to Paul Michael. He is very thorough with his work and he will show you what the problem is. He gets your vehicle done in good time, I have never had to worry about whether or not if I will have a vehicle at the end of the day. I would like to say that I have had about a dozen repairs at PM Auto. I would drop my vehicle off in the morning and come pick it up after work. My vehicle has never ran this good, Paul Michael is very good mechanic and I suggest to everyone that needs some vehicle repair, to go to PM Auto.

Ro
Review №23

Paul does excellent work at a fair price. He is a certified Honda Master technician, but is equally passionate working on my hot rod Chevy pickup and can team up with Darin and his experts next door at Britco Engines. Its nice to have a mechanic with his energy! Paul is a good guy and I will be bringing my baby back to him.- Rodney

Mi
Review №24

Paul Michael was incredibly helpful. I had broken part of my suspension and sent me exactly where I needed to go for that part and even installed it for me. Totally professional, and very friendly place, unlike some shops that give off that sketchy feeling. The very best of Centralia!

Ro
Review №25

I had Paul check a vehicle for me in a prepurchase inspection. Very thorough and very easy-to-read electronic report. Super reasonable rate for this service, and saved me a lot of potential headaches down the road!

Is
Review №26

Best experience Ive ever had with a mechanic really great guy running the shop super informative answers question I will recommend them to anyone I know. FYI they get work done fast Im very impressed

Bi
Review №27

My grandfather once told me that once you find a mechanic you can trust you stick with them. That is PM auto! I needed an oil change but had also asked for an estimate on a tune up. Instead of just telling me a price and doing the work PM informed me that it wasnt nearness and saved me a bunch of money. When he was done with the oil change he went over all of the things that would need attention and how soon they should be taken care. I highly recommend this business to anyone needing service work.

Ka
Review №28

I received great service for my new car at a great price. Normally i worry about things taking to long when it comes to my car but this place was quick and efficient. Will be returning for further services on my car :)

Ma
Review №29

Thank you for the quick, honest and accurate work you perform! The AC in my 2008 Pilot is now super cold! Looking forward to coming back in the future!

Ke
Review №30

Ive lived in Lewis county for 16 years, and Ive finally found my mechanic! Great, and prompt service. The price quoted was the price I paid. No added fees. I will never return to my dealership for service again.

Sc
Review №31

This place is the hidden Gem. If I had another star to give, I would!!! I cant say enough about this place. They are professional and the prices were outstanding. Very good work. Thank you so much...... Your the best.....

Je
Review №32

I started going to PM auto after having some negative experiences with a dealership mechanic. Paul Michael has been nothing short of fantastic! He is trustworthy and I feel 100% comfortable when I take my car in. I recommend him to anyone who asks where I take my car!

Da
Review №33

Paul did a great job and fixed a problem with my crv. It was having issues.with lights flashing on the dash. Paul reset some info. And everything is back to normal. Thanks Paul.

Re
Review №34

Had a great experience with Paul. Stopped by for an oil change without an appointment and was planning to come back next week for battery, brakes, and rotors but Paul was so wonderful he got everything done the same day. I highly recommend and will be back.

Ma
Review №35

PM auto has all the knowledge and great prices! I’ll be taking all of my vehicles here :)!

Dr
Review №36

Mechanics were knowledgeable and informative, they were able to trouble shoot an issue that two other mechanics had missed or ignored, and gave fair pricing and did excellent work.

De
Review №37

Great mechanic, very knowledgeable, and makes repairing your car as easy and enjoyable as possible.

Ma
Review №38

I’ve been to PM auto twice with a third appointment scheduled. There was one time that the appointment wasn’t on the date it was supposed to be which was completely out of his control due to COVID and parts being on back order. I am very pleased with the work that has been done on my vehicle and I will not be taking my car to another shop unless it’s work he cannot do! His prices are fair and he does an amazing job. Thank you so much!

BE
Review №39

I would type of 10 recommend p.m. auto great customer service great price is great guy a man of his word I will definitely continue doing business with them

Bi
Review №40

They fixed what no one else could

Da
Review №41

I had a problem with filling gas tank. Gas pump would shut off quickly and often. Paul Michael found out it was being caused by charcoal evaporater filter and sticking flap inside gas tank. Because it is still drivable we are waiting on repairs. We will definitely return when the time comes for the work to be done.Gave good explanations of the problem and very friendly to us.

Br
Review №42

If you are looking for a place to take your car and you want that feeling of not being taken advantage of, this is the place! I think the part that impressed me the most was he took extra time and had me drive him around in my car so I could show him something funny my car was doing (mostly because I didnt know how to explain it ;)). But because of that, I was able to show him what I was talking about and he was able to take care of it! The other part that I appreciated is I had him do a full inspection of my car to see what needed to be done with it to bring it up to par, and not being a car person... at all, he totally could have taken advantage of me, but didnt at all! In fact, he did the complete opposite! He gave me this list of items where he thought I should have it completed soon, items that could wait 3-6 months, and others that he said he would continue to watch, but probably would be good for a while. And the items he felt needed to be done, he explained why... I may not have understood it all, but I got enough to know that he genuinely wanted to take care of me and my car. I had an excellent experience and will continue to take my vehicles here in the future! Thanks PM Auto!

de
Review №43

Very professional and very thorough. I have a few services that I will need to do on my car and I will definitely be back to do them soon!

Ch
Review №44

Paul Michael has worked on several of our vehicles and weve always been happy with his work and keep coming back. We recently picked up our 07 GMC Yukon and she runs and drives better than ever. Paul Michale is quick, efficient, and reliable!

Tr
Review №45

Paul Michael was very kind a courteous. His prices were reasonable and fair. Did a complete and thorough inspection of my vehicle outlining all areas of my vehicle including areas of future repairs and areas that are just fine. Definitely will be using and recommending in the future.

Co
Review №46

Great place to get your oil changed, good price and very quick, service was great.

Te
Review №47

We have had several vehicles serviced and repaired here. The service is fantastic, the work is excellent, and they are honest and trustworthy! We highly recommend them. We can completely trust their work and This is the only place we will go!

Ai
Review №48

Customer service and price was far better than the dealership. It’s nice knowing my car is being done right the first time by a professional. Only place I’ll take my Honda.

Jo
Review №49

I took my car in for a check up on the breaks because I heard screeching. He looked at it and said the breaks were fine and took a look at the engine and saw some problems. He explained to me everything that was going on in my car and what would need to be done. I had him work on my car and he did everything to make sure my car was running better than before. He is a really good guy and very honorable and honest. My highest recommendation.

Ni
Review №50

Awesome experience having my vehicles looked at and worked on by Pm. Did an amazing job AND used quality parts, not cheap imitations. He has worked on a couple of my cars and has my full trust and confidence in the work he does. You are treated as a human being too and not just a customer.

La
Review №51

Found PM on a web search. I’m pleased with everything and made an appointment for additional work.

Ma
Review №52

PM has worked on my cars for years and always does high-quality work! He is knowledgeable and trustworthy. I highly recommend him for any auto maintenance or repair needs!

Gr
Review №53

PM Auto has excellent, reliable, and speedy service. And for a fair charge. If you need anything done on your car go here.

Lu
Review №54

Trustworthy Professional.Auto repair is built around trust and PM is a trustworthy mechanic. He gives concise, thorough inspections and does prompt, quality service.I trust PM Auto to work on all of my vehicles.

De
Review №55

So grateful for a trusted mechanic who takes great care of my vehicles and looks out for their customers. Im telling my friends and neighbors about PM Auto.

Ch
Review №56

Got my car serviced at PM Auto a couple weeks ago. Very good service, top-notch work, quality parts. PM is the real deal. Highly recommend!

Ro
Review №57

I arrived late, and I was still treated to a speedy oil change and electrical fix! Highly recommended!!

no
Review №58

Absolutely perfect 👌 trust worthy and fast!

Br
Review №59

If you want your vehicle back on the road quickly with the right work done right, then this is the place to take your vehicle!Ive had half a dozen vehicles serviced through PMAuto and the issues have always been identified and fixed correctly the first time.PMAuto stands for Integrity - Honesty - Thorough - Efficient - Quality - Knowledgeable.

Ki
Review №60

Quick turn around and super friendly guy! Kept me updated and let me know about other problems.

Ra
Review №61

Thanks to my co-workers, Bryant and Linda for steering me in this direction to get my brakes done on my Volkswagen passat . Great price and professionalism! Thank you again! Jean S.

Ni
Review №62

My car is/was having issues and the mechanic got me in real fast the first time. He tried his hardest to diagnose what the problem was and gave a few suggestions what the problem could be. He did a fix until the diagnose code came back and then addressed the issue a second time. Both times he got me in fast. I am still having problems with my car but it is still on the road.

Dr
Review №63

Fantastic service he got my vehicle in the shop quickly he was very friendly and explained how everything worked to me as he was doing it gave me a great price I will never go to another mechanic again Paul Michael is the only one I feel comfortable leaving my car with

Ja
Review №64

Fast and Friendly Service. Pricing was fair and so professional. I think we found a new mechanic!

kn
Review №65

Works quick and efficient solved my wiring issue and got my truck back to me promptly. Would recommend!

Tr
Review №66

I needed a complete brake job he was quick friendly and fair

Je
Review №67

(2nd time at this shop._) Not enough words to express how wonderful a person and mechanic Paul is. We were getting brakes and he noticed what was wrong with them are covered by lifetime warranty at another shop and said I should go back to them. This was AFTER he had already did his inspection and he didnt not charge us!!

la
Review №68

Friendly, great service and reasonable prices. Will bring my other vehicles here and reccomend to others!

Ra
Review №69

Honest, straight forward, competitive, a nice clean shop and a family owned business

Ja
Review №70

Always willing to help!

Br
Review №71

Honest work, great prices, very patient and respectful employees.

Bl
Review №72

Great company great work!

Br
Review №73

Honest and great quality work!

Co
Review №74

Great, honest guys!

Ka
Review №75

Professional, thorough, and quality work!

ol
Review №76

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Information
32 Photos
76 Comments
4.5 Rating
  • Address:815 B St Suite B, Centralia, WA 98531, United States
  • Site:http://pmautowa.com/
  • Phone:+1 360-669-0779
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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