user
Doug Loys Auto Service Center
118 N Chestnut St, Centralia, IL 62801, United States
Appearance

Comments
Wa
Review №1

First thing Monday morning, no appointment, Mr.Loy checked my vehicle and got me back on the road with confidence. I had 2000 miles to reach home so I was very grateful. He accepted no money, not even to buy lunch. Blessed my journey and sent me on my way. Highly recommend.

Ke
Review №2

Does sufficient work and stands behind his work. However getting someone to answer da phone is a different story entirely.

Sp
Review №3

I trust, and respect this man and his workers Ive had three vehicles looked at and worked on by him or his crew and they always get the job done well. Doug himself is a straightforward no nonsense man who will let you know it your car needs help or is helpless. Hes worked with me(when able) and to my face has never complained about needed an extra day or two to get things like money or parts in order. Hes a great mechanic 10/10 will forever recommend him. Itll be a shame I cant take him and his business with me when I move.

Va
Review №4

Had my car there since January 2020, hadn’t received one phone call about my car, I called, and went up there asking about my car( now when I brought it there) my car was smoking and I wanted it fixed, ( and in driving condition) but I just got my car back 2 weeks ago ( in June) I had it towed and it wasn’t starting or turning over when my car came back. Its 100% in worse condition than when I put it in the shop. Everything is loose in the engine, and not latched in right. Also some parts have been changed out.

As
Review №5

Great price and honest

Jo
Review №6

Took way longer; & didnt even finish all jobs. Way too expensive, for work done.

La
Review №7

As always Doug took care of us.

Kr
Review №8

He is very reasonable ab out cost

Ca
Review №9

Took good care of my van. Got the job done quickly!

Sh
Review №10

Always does a good job.

Jo
Review №11

Fair pricing

Co
Review №12

Fast and friendly been going there for years They are great people!!!!

Ch
Review №13

I have been going to Dougs for a long time. He always treats me right. Doug volunteers his time with the Moose, halloween childrens parade and several other good causes in the area. I prefer to spend my money with local businesses that also support the community. Family owned business.

Be
Review №14

Absolutely LOVE Doug Loys Auto Service, awesome service and no bull, Doug Loy is VERY upfront and honest about the work his shop puts out!!

Lo
Review №15

It was good at what needs to be done on my vehicle

Am
Review №16

Charged me over $300 to repair my windows and neither will roll up once down. Still.

St
Review №17

Is up front about issues and possibilities, price . Taken good care of my car and has gone beyond whats expected for me.

Ki
Review №18

Dougs a GGG old guy honest

Ti
Review №19

Have always treated me great !

Co
Review №20

He dumb

Aa
Review №21

✔️on the road again 🤠👍🏎️

Information
2 Photos
21 Comments
4.4 Rating
  • Address:118 N Chestnut St, Centralia, IL 62801, United States
  • Site:https://dougloysautoservicecenter.business.site/
  • Phone:+1 618-532-2411
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations