Ce
Centralia OK Tire Factory
1741 Harrison Ave, Centralia, WA 98531, United States
Comments
To
Review №1

First off Thank you! This place is the absolute best. After going down the street to the other place and being ignored till almost closing time,we left and came to point s 10 minutes before they closed. They met us at the truck, unlike the other place. Had me 2 new wheels and tires in only about 5 minutes. I was amazed! Customer service here is extraordinary! Saved my only vacation in over 2 years. Ill be closing the account Ive had for 20 yrs. At the other place and will never go anywhere else but point s tires. Thank you for treating us like you appreciated our business. Its a great quality unfortunately isnt very important to your competitors.youve made a lifetime customer out of me and my family. Thanks guys! Have a great weekend, I will be able to thanks to you.

Da
Review №2

Good prices, nice people, super clean waiting area. I highly recommend it

Aa
Review №3

I gave them my flat and like magic they gave me my fix. Great staff, friendly and accommodating. I was in and out within 15 mins and rolling again.. Plus the best price for a flat repair Ive come across yet, and I didnt even buy my tires there. I will defiantly go back again for future repairs or price them for my next set of new tires..

Je
Review №4

Always receive friendly good service and I wouldnt go anywhere else.

Ho
Review №5

For $1,500 you think they would have balanced the tires correctly the first time..Aside from that- best price in town still and I know cuz priced them ALL out...

Es
Review №6

My experience here has always been great. Amazing people to deal with. Everyone here is very polite, helpful and every time eager to help. By the way really good prices.

Ll
Review №7

A great tire store plus more.They support the SW Washington Junior Livestock show and Auction. Thank you.

De
Review №8

Great service. Good price. In and out in 30 minutes. Will return for my next tire purchase.

Kr
Review №9

Amazing Service!! They not only took us in the same day we called, but they also got all four of our tires replaced super quickly! Excellent prices and very kind people. Twice as cheap as the other places we called and they gave us a warranty. Definitely recommend!

Ab
Review №10

Such a great crew! Got my truck right in for all new tires. Now my truck looks like a REAL truck! Quick and pleasant customer service.

Mi
Review №11

They were awesome. Open on a holiday and patched our tire for free. Absolute god send!

Mo
Review №12

Seriously the best tire place to go to. They are fast and super nice. Fantastic customer service. They are great!

Ju
Review №13

OMG! On my way to Bend for my niece’s graduation, had a flat, put the spare on, 20 miles down the road had another flat!!! I called Point S and was fortunate enough that they had the tires that I needed in stock. Drove my car slowly to the store and as I was pulling in the parking lot the man I had talked to was walking towards me. I told him who I was, he directed me in and no lie had me back on the road in less than 20 minutes!!!

Cu
Review №14

Always has done a great job for our business and personal vehicles. Thanks again

Be
Review №15

Friendly and helpful. They were busy but worked me in faster than they thought they could.

La
Review №16

4 & 1/2 stars ..... these folks do a pretty decent job .... I am a return customer and will be in the future

Ha
Review №17

Very helpful staff both cars and trucks great prices far better than Les Schwab!!!

Te
Review №18

Don’t go here! Bought tires at another Point S, then moved here and they won’t service the tires! They have the correct weight rating that my truck requires but still refused! Haha what a joke! Said it’s a store policy! Only their store! I thought buying tires from a company with many locations I can take that tire to any of them but I guess not! Had to go to another local store that took care of me! Drive away and do it quickly! The original store, which is out of state, said they’d pay the bill I had taking it to the other store! This store wouldn’t and they refused to help me AT ALL!

Ro
Review №19

One of the best experiences Ive ever had,flat repair,had to get to work without being to late,they jumped on it and I was on my way,thank you

Ha
Review №20

These guys are the most honest I have ever come across. I’m the “call dad and keep them honest” type when it comes to car stuff but with these guys I don’t have to. There have been countless times I’ve come in for little services and they won’t take my money. I went in today for new tires and they refunded me (I paid over the phone in advance) because the tread was almost new on my old tires. They always get things done ahead of schedule. I could go on and on. If you’re not giving them your business you’re doing something wrong.

Ca
Review №21

Ive always come here and had a great experience but today, I was humbled. We have a family emergency that is taking us out of town this evening and my truck is way past needing an oil change. Scared me to drive all the way to where Im going without having the truck in tip top. I called and Dylan answered, I explained the situation and he says Ill get you in! I come in and he is eating lunch and instead of finishing his break, he grabs my keys with a smile and starts on my truck. No attitude, simply being a kind human helping out another. I was so shocked and humbled by his generosity. Thank you Dylan for making a difficult trip just a bit easier on my mind. Your kindness today is so appreciated 💜

Ri
Review №22

Great place to deal with. Good service and fast. They get my business from now on...

Be
Review №23

Good place to get tires

K
Review №24

Amazing service. Brought 4 30 inch mud tires in and had them swapped on my new rig and balanced in less than 30 minutes. Super fast. Super friendly. Paid $132 out the door and les schwab wanted $175. Recommended to everyone. Wont be going anywhere else.

He
Review №25

Always such great service & comparable prices.

N8
Review №26

Best service around!

Pa
Review №27

Shop changed ownership some years ago. Ive noticed that the service has gone way down since then. You can be forgotten about if you leave work to be done in the shop.

Me
Review №28

What needs to be said that 5 stars dont.

Ma
Review №29

The most exceptional service around, Ive been here for almost every oil change, or tire rotation Ive ever had because the people are friendly and the prices are more than reasonable. If my car ever has any issues I bring it in, and get told the problem before being asked if Id like it taken care of and am let known how much the estimated cost will be. I got my tires changed out in preparation for winter last year, and when one began leaking they took care of the problem no questions asked! I wont go anywhere else for oil changes, tire rotations, or anything else for that matter. 5*

Jo
Review №30

Great friendly people i rolled there with a flat and less than a half hour later I had a new tire and was on my way

Ta
Review №31

They have always been so pleasant and accommodating. You feel like a person not a number...

Da
Review №32

They have great service and the employees are professional and perform good work

ca
Review №33

Brent was a great help! Swapped four trailer tires and got us in and out in no time. Would highly recommend OK Tire.

Go
Review №34

The many year experienced Gentleman with a mustache Les caught a screw in my tire! He also caught the stripped stud and lug! He is Malakais Hero! Thank you muchly! See ya next time! Malakai and I appreciate you! He is a 2019 Subaru Forester that is very dark charcoal grey with bright orange accents! He caught this around 0930 this morning on 10/10/2020! Les rocks metal babies of all kinds.

De
Review №35

Fast service and friendly staff

He
Review №36

The saff was very friendly and I got a tire change and oil change done in less than an hour. Very reasonable prices, too!

Br
Review №37

Point S - OK Tire Factory continues to raise the bar for excellent service when it come to the matter of tires and front-end issues in vehicles.They are always helpful and friendly while providing an excellent value for parts and service.Unlike other tire shops, Ive never left OK Tires unsatisfied or concerned. I trust them with my vehicle 100%. Im confident in their ability to find any issues my car has and I know they wont upsell me on parts or service I dont need.Theyre usually able to get me in for regular service within 15 minutes. Their service is always timely and efficient.Ive been using them exclusively for my tires for 4 years and will continue to do so.

sh
Review №38

Best place to get your tire work done! Got there 5 minutes before closing and they were friendly and helpful even though they were getting ready to go home. When they got done, I’m ready to pay and there’re like, “no, don’t worry about it, have a good night.” I was impressed and highly recommend!

Ch
Review №39

Great service friendly people, best price for my trailer tires.

Ka
Review №40

Great place, awesome customer service

Mi
Review №41

Fast, friendly service.

Tr
Review №42

One of our trucks been here today with a flat tire,Nick the mechanic guy took care of it very fast,he was really friendly and niceThanks

Tr
Review №43

Good service

Br
Review №44

I’ve been there twice and both times I was in and out of there in less than 20 mins. They have great customer service.

A.
Review №45

My go to place for tires and tire related stuff. They always kick Les Schwabs butt. I never have to wait hours to get my car looked at/worked on. They never try to sell me stuff I dont need. Super friendly and knowledgeable. I recommend them to all my friends and family.

Va
Review №46

These guys are the best place to go to, & honest to work with. Ive been going here since 1997 when I got some great quality tires. They are my go to for anything from belt changes to tires..... Great place with a bunch of honest workers. Thank you & God Bless 💪❤

D
Review №47

First off Ill start by saying the older gentleman who answered the phone was quite nice. I dropped my Tahoe off and received a call about 20 to 30 minutes later about how they couldnt do my alignment, because I needed both lower ball joints. They had an estimate ready for me when I got there. I walked in, brought up that it couldnt be done to the older man who was sitting at the front desk, he seemed to not know exactly. However a lady behind a different counter immediately spoke up about how it couldnt be done because it needed the lower ball joints, there was a mechanic standing next to her that agreed. So I grabbed my estimate which was $724. Mentioned to my boyfriend (whos a mechanic) about it and he took a look himself and said the ball joints seemed fine. I then made an appt at Lees lineup to see if they were gonna tell me the same thing. I dropped my Tahoe off and picked it up later-alignment done. They never mentioned anything about the ball joints. Ive taken my vehicle there before for a lineup and they wouldnt touch it, because I needed new tie rods. I trust Lees 100%. So if I were anyone, I would get a second opinion before choosing Point S. My bill at Lees was only $78, compared to the $724 Point S wanted.

Br
Review №48

My rental car had a slow leak in one tire. It went low for the second time the day before we were supposed to head back to the airport. The Hertz in Oly did not have any cars but OK Tire patched the tire in 30in. Thanks, guys!

Br
Review №49

I bought a set of tires here happy with the service. I like supporting local business. My nephew was visiting from out of state he had a problem with his trunk lock. I suggested this place he had stopped at a Honda dealer in another state they said the lock was broke. But Point S tech was able to repair it and not replace the part for half the cost. When your on a budget thats important. This place merits 5 Stars.

Le
Review №50

Great crew, they know their stuff and it is priced great.

Bo
Review №51

Great customer service!!

Ty
Review №52

Im new to the area. Didnt need tires but was recommended to go here for RV batteries. Really nice people. Found a great battery for my little tent trailer. As Arnie said, Ill be back!

to
Review №53

Super place to get you tires

Je
Review №54

These guys are amazing! Needed new tires bad as one had a slow leak and I came in at 7 a.m. with my 6 year old and the 2 gentleman went right to work putting all new tires on so I could get my daughter to school and myself to work on time Great prices and great service! Best in town!

Ka
Review №55

Always fast, knowledgeable and friendly!

am
Review №56

Great customer service and wonderful staff and they always have some of the best tires out there

Be
Review №57

Thanks for quick friendly service

Je
Review №58

Great place fast and friendly

LJ
Review №59

What a great place to take your vehicle! Very knowledgeable, friendly and most importantly HONEST staff. I would highly recommend this place to anyone needing tires, brakes or whatever your ailing car might need.

Ba
Review №60

Good service, fast and friendly, they balanced and rotated my tires. My car rides a lot better.

De
Review №61

Very helpful. They did a great job on customer service. My car was done in a timely manner. I will definitely be doing more business there.

Ky
Review №62

Took my car there and while it looks a bit shady on the outside, the people were very kind, knowledgeable and treated the car how it should be treated! This is my new place to go for tires! The wheels on my car are over $1,400/ea and they were very gentle in the process and not a single bit of damage! No BS here! Very honest!

je
Review №63

My dad has been going here long before it was point s tire and auto service. I have been going here for 20+ years myself, but never again!!!!!When the mechanic tells you it will take 2 to 2 and a half hours you trust and believe them. But when you go and pick up your car they charge you for 4.7 hours!!!!! and dont tell you or call and let you know that is total bs. I would not have had the work done or I would have waited until I could afford it, but I went by what they said. I will never go back and they just lost a customer for life!!!! Also none of my friends or family will ever go there again either. Way to tell someone one thing and then charge them twice as much!!!!!! Zero stars is what they deserve.

Li
Review №64

The worked really hard to get me in and out as soon as possible even though they were very busy & the price came in lower than their estimate for my tires.

SU
Review №65

Needed a battery and tire replacement. Les took great care of me. Didnt just install parts because I assumed I needed them. He tested the battery and checked all my tires. Turned out all I needed was a patch and I had a leak that he had his team take a look at last minute. The staff here is all friendly and not like a lot of mechanic shops, everyone is doing something or helping out not just loitering around. My son enjoyed the free popcorn as well. Service was quick and prompt. Definately my go to location for vehicular service.

Al
Review №66

Always fast, friendly, and so helpful. They have and still do, go above and beyond to get their customers in, out, happy & Safely on the road again! Thank you Point S!

Mi
Review №67

Fast service and kind people.

No
Review №68

Very nice. Fair prices with quality workmanship. They done a few things for me thru they years, and will use them for many years to come.

Br
Review №69

In and out in 20 mins, flat tire on I-5 balanced the air in all tires and patched for 25 bucks!

Br
Review №70

Great tire store

Gi
Review №71

Life saver great service cant say enough!! If u live local you better come here I would!!! Great group of honest guys!! Oh and fast!!!

s
Review №72

What a joke

Je
Review №73

I am very impressed by the service I have received here. They have always been very helpful in the past and that same level of service has continued to be present ever time I have come in.

De
Review №74

Centralia Ok Tires, Ive been with great folks since 1984. They have taken care of my vehicles all these years. Thank you, God Bless......

Ro
Review №75

Fast and friendly staff!

Zo
Review №76

These guys have been great! Went in for alignment; happy to show me what was wrong with a tie rod and told me it needs replaced. No charge for being on the rack. Ill replace this part and return for an alignment!

Ro
Review №77

Very professional and helpful.

je
Review №78

Great location. Friendly service, coffee & popcorn and fast service. Quotes without the sales pitch. Im a return customer.

Sh
Review №79

Great service. I have a set of summer and set of winter tires. They keep them there and swap them out for me no charge.

Br
Review №80

Great service, fast and priced right!

Mi
Review №81

Quick and dependable

De
Review №82

Quick, friendly, reliable.

La
Review №83

They do have a few good people there but the boss is definitely not worried about customers.go up the road and youll find led shwab always full and central tire always empty. Too high priced!!!

Ja
Review №84

Do yourself a favor, turn around and go to Les Schwab. No integrity to find here.

Da
Review №85

I have recently switched from Les Schwab to OK Tire and am extremely satisfied. Everybody was friendly and I felt taken care of as a customer. The owner, seems like a great guy!

Ky
Review №86

The teamwork here at Ok Tire is supreme Best service I have had in a long time, Thank you Mike & Team for the prompt tire repair.

My
Review №87

Great tire shop friendly crew. The guys are very quick and knowledgeable

em
Review №88

They mounted 2 tires on my rims and did it for less than the quote. VERY HAPPY WITH MY NEW TIRE STORE.

Mo
Review №89

Im putting 1 star only because I have to put a star. I have never in my life had such horrible service in all my life. They scratched all my rims when putting on new tires. They were only willing to replace the 2 that were brand new and said that because the other 2 were already partially damaged they were not going to replace them. Even though they further damaged them and we asked them to replace the worst damaged one and refuse. They also refused to give our rims back. The co-owner Travis when told are rims were damaged by them asked what do you want me to do about it? Omfg I will never go back and I will tell everyone I know to spread the word this is a horrible company to do business with!!!

Ge
Review №90

The only place in a few nearby counties that will swap tires on split rims. 5 stars from me

Wo
Review №91

Fast, friendly, helpful. You show up, tell them what you need it gets done

Ta
Review №92

These people know what they are doing. I highly recommend

Lu
Review №93

Excellent service and tires. Good prices.

To
Review №94

Oil change.

Ju
Review №95

Honest employees. Great prices and awesome work.

Lu
Review №96

They got to me quickly, tire got fixed and was on my way.

Co
Review №97

Fast and friendly

Th
Review №98

VERY fast and very friendly, I would recommend them to anybody traveling through.

Je
Review №99

Always enjoy the service.

Pr
Review №100

The tire guys here are very good at their jobs. I trust them with my safety

Information
100 Comments
4.7 Rating
  • Address:1741 Harrison Ave, Centralia, WA 98531, United States
  • Phone:+1 360-736-1125
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations