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Public Storage
9600 E Costilla Ave, Centennial, CO 80112, United States
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Da
Review №1

Best customer service around. I was looking for a specific unit, Sherry took my info and called me back within days with just what I needed. Unfortunately I then underestimated the amount of things I needed stored and was able to reserve an additional unit a few days later. Second time I’ve rented at this location and I will do so again if the arises.

Ad
Review №2

This public storage location is perfect, and the accessibility of the units is great! (Drive up) clean roads, clean units. I also cannot say enough about the Manager Ms. Sherry she has always been kind, very accommodating, and if there has ever been an issue she has addressed it immediately. All o the employees are well trained and keep the place safe & secure. Thank you public storage!!😁

St
Review №3

Reasonably priced. Clean.The entry gate works well, and uses personalized codes. Fences will keep out all but the more motivated (razor wire). Security patrols are constant during the day.The storage unit door was a little rusty, but opens easily on the second round. Unit was dry inside, and seasoned with rat poison when I first opened it.

Ch
Review №4

By far and away my favorite storage facility Ive ever used. Sherrie in an absolute delight, always extremely helpful and kind. Highly recommend using this Public Storage, they are fantastic!! Thank you all!

Ka
Review №5

It’s taken a bit but; I just wanted to express my appreciation for Sherrie; the Costilla Ave. Englewood, Colorado, Property Manager. Sherrie could not have been more kind, knowledgeable, present and safety-conscious of what goes on within her property. I am also highly impressed with the District Managers of this Region of Public Storage (whom Sherrie did also connect me with) because of the consistent communication, care for their clients as well as the safely of my stored belongings. As a new Flight Attendant since COVID and single Women, I could not feel more safe with my priceless items still stored at this property. Sherrie, the District Managers and the Employee’s of this particular Pubic Storage go above and beyond to protect your personal items stored in your personal storage unit. Thank you all very much for this, especially YOU Sherrie. KF ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Da
Review №6

Good place to buy boxes.

Br
Review №7

Sherrie was amazing very helpful thru the whole process I would highly recommend using this facility.

JO
Review №8

Great looking Property gated looks like security is top notch, I met the prop mgr her name is Sherrie she explained all the different sizes of storage units and what size I would be needing for the amt of rooms i will be storing. I will be back in March. Excellent Service.

Wi
Review №9

A week after it snowed and can’t safely access the unit because the lazy manager doesn’t care to put salt down anywhere. 4 month pregnant woman slipped and fell today. Management couldn’t care less and claims it’s not their job to take care of their own property. Hope you get sued.

Da
Review №10

I cannot say enough great things about this location. Sherrie is absolutely AMAZING and helped me incredibly during some difficult times. She was extremely helpful, flexible, hard working, and really helpful. She is an incredible staff member and I recommend this location as the staff is incredibly helpful, flexible, and fantastic. The location itself is easily accessible, in a great area, and the staff is knowledgeable, friendly, and great at answering any questions, communication, and working with you to get you the best prices & the best deals on any kind of storage you need, ESPECIALLY sherrie. THANK YOU SHERRIE!

Kr
Review №11

Sherrie was for sure one of my top 5 customer experiences of my life. Very understanding and workable. I am happy I found this place. Rates are fair, and sherrie was extremely accommodating to my storage needs.

Ja
Review №12

The snow is 4feet tall in areas it’s not been plowed and I use this location to hold equipment to install for my customers. I had to send all my employees home for the day and this really upset my customers. Super unprofessional.

jo
Review №13

Open late clean outdoor units you can drive right up and unload. All around great place to store your items and save your back from long moves. Recommend.

Jo
Review №14

Luv this little storage unit! My dirt bike and gear lived here for several years and never had an issue accessing when I needed. Sheryl is also a great manager at this location!

Ta
Review №15

I am extremely pleased with my experience here, what a wonderful group of people

Ni
Review №16

Sherrie is such an amazing employee. She truly cares about her customers and always goes above and beyond. Public Storage is lucky to have her.

Ge
Review №17

A good place for storage.

Wy
Review №18

Sherrie was so helpful and quick with my online reservation. Had me in a unit with a key in 5 minutes. Highly recommend.

Fr
Review №19

Nice facility and friendly staff.

D
Review №20

She was so nice and helpful. Best service with a cheerful smile. Thanks public storage

Tr
Review №21

Marina provided excellent service in helping me rent my storage unit!

Sh
Review №22

Sherrie and her crew are fantastic and incredibly helpful here at this Public Storage on Costilla. They are always looking out for my belongings and shipments and they keep the property clean and organized! This location works great for my business storage and shipment deliveries well. I would highly recommend you visit Sherrie and her crew today!Shawna LawsonUniFirst First Aid and SafetyTerritory Sales Manager

Ma
Review №23

Sherrie was truly helpful in my moving experience. Thanks!!!

Je
Review №24

Sherry is the best person to help on this location. She whent out of her way to wait for me to get me going on my unit amazing service. Thank you.

Ce
Review №25

Sherries customer service is outstanding. Would highly recommend to anyone!

Je
Review №26

Friendly storage staff also no the owner/manager is very helpful and friendly to talk to

la
Review №27

Very helpful and I would definitely recommend them

Wi
Review №28

They don’t salt anything. The whole alley in front of my storage unit stays frozen over like an ice skating rink for days/weeks after snow. My contractors have slipped and fell multiple times. Lazy and negligent management.

Jo
Review №29

This facility is the best service ever!!! I always would recommend anyone towards this location for their needs and storage purposes!Walked into a clean store, very approachable staff and felt like the service was of the highest quality.The associate that helped me was Steve and I thank you for having an associate like this around!!Definitely needs a raise please since we all deserve one in America.🇺🇸

Ir
Review №30

Sherrie is wonderful! The grounds & units are well kept, freshly painted, and customer service is exceptional & professional. Would recommend! (And I say this from having experienced 2 other storage facilities)

Lu
Review №31

Excellent service, they went above and beyond to make sure i had the best deal

Am
Review №32

Love it.....Sherrie was so kind and helpful. Making our move from KY less stressful. When we had to to add another unit she helped us find a great price. If ever needed we will definitely be back.... Thanks for doing what you do so very well!!!!!

Em
Review №33

Sherrie is phenomenal, well educated, and thorough in all she does. She is sure to make your experience a breeze.

Be
Review №34

Very friendly and helpful service. Nice place to store stuff.

Ya
Review №35

Fantastic place! Easy check in, great hospitality. Highly recommend

Ro
Review №36

Great storage unit to rent. Reasonable cost. Good online account management options. Clean units. Good and helpful managers that care (Kevin, Sherri and rachelle). Overall not a bad value for the money

Ju
Review №37

So clean and safe, I appreciate all of Sherris help!! I definitely recommend.

Ri
Review №38

Sherrie was very nice and she helped me out quickly. She’s super helpful and polite. Will 100% use them again

Mo
Review №39

Can’t recommend this facility enough!! I spoke with Sherrie a few times after I reserved online, she was always super courteous and helpful. When I arrived to rent the unit, Steven showed me the available option based on my size requirements. He was very friendly and thorough/knowledgeable about all aspects of the lease and rental. I was on my way with keys to the unit within about 15 minutes, totally hassle-free!

Ma
Review №40

Sherrie was awesome! The check-in process was very easy and fast. Sherrie was helpful and knowledgeable!

Pe
Review №41

Sherri, is such a sweetheart and her customer service is outstanding Thank you so much for all your support

Ba
Review №42

Nathan was super awesome and polite. Good prices and safe facility. Thank you Nathan!

Sa
Review №43

I came in the facility today to inquire about renting a unit. I have never rented a unit before and had a lot of questions. The facility was presented very professional and clean! Danny and Vonny were so helpful and friendly and answered all my inquires in depth. If I end up needing to rent, this will definitely be the place! Thank you VERY much!

St
Review №44

Nathan and Sherrie are wonderful. Sherrie was very communicative about scheduling when we signed up online and Nathan helped us find the right unit for our stuff.

BR
Review №45

Grace provided excellent customer service! the front office and units were very clean and professional. Grace took the time to show us the unit and went over all essential information clearly. I cannot thank her and Public Storage enough for another safe, secure, clean rental! Thanks Grace!

Mi
Review №46

Im looking to move up to Denver and stopped in to look into storage. Danny was extremely helpful in finding me the right size space for my belongings. He is very personable, helpful and professional. I will definitely be coming back to reserve a unit once I finalize my move.

Al
Review №47

Very Friendly and helpful staff. We got in and out ASAP.. Great location and awesome prices compared to the competition. The Unit was clean and dry. Highly recommend.

Ro
Review №48

Best customer service Ive gotten from any storage olace.and untit was clean.ill go back

Ju
Review №49

The people at this public storage are one of a kind. Theyve consistently gone above and beyond to help me with any problems Ive had with the move. The best part ? theyve always got a smile on their face. Also the location is incredibly convenient, Just blocks from a major highway and yet tucked away enough that Ive never had traffic issues. If your storing your things somewhere else theyll probably do it for cheaper and easier. Thanks for everything Vonny!

Ti
Review №50

Steve and Sherrie are amazing! They go the extra mile on costumer service, they helped me through everything with ease. I highly recommend this place!

Ju
Review №51

I love this place!!! Sherrie is absolutely amazing and kind hearted - I really appreciated her customer service and always communicating with me about my payments and my unit. She is so helpful and kind.

La
Review №52

Great location and prices!! Danny was very helpful and efficient. He clearly explained all the options for my storage needs.Julie over at the Lone Tree Public Storage was very helpful too. She helped my find the closest Public Storage location to my home. Thanks

Da
Review №53

Sherrie and Meagan were extremely helpful and pleasant. Very organized. Great customer service. Outstanding property management. Will definitely use this site again.

JT
Review №54

Awesome Experience ...Sherrie was so helpful made our move easy. It was our first time putting our belongings in storage. We had no idea where to start. When I met Sherrie and explained our arrangement - that’s when I knew that’s where I should’ve started. She’s very knowledgeable and will work with you and getting you what you need.

Gr
Review №55

Bonnie, the storage manager, is literally the best. Since Ive moved into the storage facility she has been very accommodating and attentive to my needs. I have worked in the food service / hospitality field my entire life so I know what good service is. I honestly couldnt be happier with my experience. Thanks Bonnie!!

Gr
Review №56

Great Service and friendly. Sherrie was very helpful!!

An
Review №57

Danny and his team have excellent customer service. They definitely know how to treat their customers as this is one of the most stressful times moving. They are very friendly and are able to help you with whatever your needs are. I recommend this storage location to anyone

Ma
Review №58

Was treated with great disrespect by a woman who claimed to be the owner. Another tenant advised that she just blows a lot of smoke. I nearly called the cops on her

A
Review №59

Vonny was on duty for my move in date. She was friendly, professional and pleasantly thorough in providing rental agreement and property details. My unit was clean and easily accessible. The price and specials offered at this particular location were the best in town when I was researching available units. The email reminders and autopayment options make paying rent super convenient and efficient. Thank you for making my downsizing tasks affordable!

Le
Review №60

I want you to know that Danny has been very helpful getting into a unit (E454) in June of 2014. Once I moved to my new home, he was on top of things and made it easy to downsize and found a perfect smaller unit near my other to make the transition much smoother since I am a single female and have had to move things myself. My new unit is E442 and is perfect. Danny is personable, knowledgeable, responds immediately and I would say he is a 10 on a scale of 1-10, 10 being excellent.

Ca
Review №61

When I had issues it was handled professionally. Recommended

Ka
Review №62

Clean property. Staff is very helpful. Sherrie has great customer service skills. Still providing great service!!

Rk
Review №63

Vonny is the property manager, and she is delightful. I have seen her work with other Tenants on the property, and everyone seems to respond well to her soft spoken request as she looks out for the interests of us all. She is regularly out on the property, and is keeping it up better that ever, and I have been here since the early 90s so I have seen a number of managers come and go. Never anyone better. She seems to really care for all of us and for the interests of PS.

Cl
Review №64

Sherrie is an awesome person to deal with. She goes the extra mile to assist, she is detailed and provides professional service. We have 3 units and we highly recommend this location.

De
Review №65

We received great service at this facility. Sherrie and Steve were extremely helpful. I would highly recommend using them!

Ka
Review №66

Sherry was amazing! My mom has rented from her and highly recommended her. Very friendly and fast service

Da
Review №67

What a wonderful experience I had at this location. Rachael helped me find the perfect storage unit for my needs and you couldnt beat the price. It is a secure location and very clean, 2 things I love! I would recommend this storage facility to anyone.

Me
Review №68

Rents raise continually so dont believe your price will stay reasonable. Gate system is inconvenient and outdated, snow plows made my unit inaccessible by putting the snow in front of my door. I only stayed here because it was inexpensive and then noticed they were taking more and more out of my account without notice. Be aware that rates raise every 5 months without notice.

Ro
Review №69

8/17/16 - I met with Tamara today...she was great to work with. She was educated and knew exactly what to do and where to go. I would recommend to anyone in the area to ask for her...shell make sure everything gets done right!

Br
Review №70

Sherrie was amazing and helped us find the right storage unit that we needed I highly recommended this place!

Jo
Review №71

Sherrie and Steve were so nice and I really enjoyed how happy they are when we walk in and greets us right away. Wonderful Customer Service.

B
Review №72

Hello, I visited your business yesterday concerning an upcoming move in December. I was very impressed with your employees friendliness and helpfulness. She took the time to help me figure out what size storage unit would be right for me. In addition the office was neat and clean and I could tell she took pride in her work. She also had the right sized boxes that I had been looking for to start some early packing so I was able to get those there too. Its people like that that make you want to do business with a company. As December rolls around I will be returning to rent at your facility.

Br
Review №73

Sherrie did great and was very helpful finding me a unit!!

ke
Review №74

Sherry the manager is AWESOMEVery professional and great customer service. GOOD JOB SHERRY. :)

St
Review №75

This place was amazing. We walked in and they hooked us up. They were very friendly, helpful, and made it happen for us quickly. I would highly recommend!!!!!

Su
Review №76

I was going through a really hard time, and needed to get my stuff in storage fast. A few hours after setting up the unit with Sherrie, I decided to slow down and not move into storage. Sherrie and her boss let me cancel because it was the same day, and gave me a full refund. When I do need storage it will be here. I couldnt believe how kind and accommodating they were. Great customer service!

El
Review №77

Sherrie is absolutely amazing!!! She answered all of my questions, kept in contact with me thought my move from San Antonio to Denver, and was absolutely delightful the whole time! Thank you Sherrie!!

Ma
Review №78

Vonny was efficient and friendly. Got me right in a unit with a discounted first month. Very good overall. With melting snow, the gutter over my unit was corroded and couldnt avoid getting wet as I entered but with the dry Denver weather this is not a problem generally. Used Public Storage in Florida which I felt was excellent and this property in Englewood did not disappoint.

Mi
Review №79

They have great customer service.. staff was very helpful... I recommend to all my friends for any storage needs...

De
Review №80

I loved working with Sherrie. She is amazing with great service skills

Jo
Review №81

Nathan was awesome , easy to get a unit in a timely manor. 10/10 would recommend.

Te
Review №82

Went to public storage to inquire about renting a unit. The clerk Sherrie was very helpful and answered all my questions! She was very friendly and informative!

Su
Review №83

I booked my storage unit online. When I got there, Danny showed me the unit to be sure the size would work for me. He was able to answer all of my questions and gave me all the necessary information I needed. He was wonderful. I would highly recommend this facility.

Ne
Review №84

Great place with easy access. Sherrie and Rachelle were a great help!

Be
Review №85

This location is awesome, the staff is extremely friendly and was on top of any storage need I had. The units were clean, no weather issues, and secure. The property is very well managed and I would definitely store my home again without hesitation.

Wi
Review №86

Kyla, the manager there was very helpful. She is polite, professional and dedicated to service. Service is usually a deal breaker for me with any establishment & Kyla nails it here at public storage.

Ma
Review №87

Sherrie made today’s visit so easy. She is warm and welcoming, and knowledgeable.

H
Review №88

Pam was very helpful. She made sure we reserved the unit size we needed, and that we were happy with our assigned unit. A genuine pleasure to deal with her.

Be
Review №89

Sherrie was wonderful to work with and there when I needed assistance!!!

Cr
Review №90

Vonny was extremely helpful and extremely friendly. I looked at other facilities but she was my reason for renting here. Warm, personable and a pleasure to work with. Danny also is a great and friendly person to work with.

Sc
Review №91

Great deals, wonderful customer service & nice storage units! Definitely recommend!

Br
Review №92

Seems normal

La
Review №93

Great facility, would highly recommend. Sherrie was so helpful, made our experience great !!

Br
Review №94

Basic storage place. Have trouble getting them to answer the phone sometimes. Otherwise, its been good

Go
Review №95

Danny is awesome and super friendly! Great experience. Keep up the great work! Love the customer service!! 5☆ all the way

Ti
Review №96

Steve was wonderful and very knowledgeable, very help with everything.What a great experience.Thank you.

Re
Review №97

Sherrie is always very helpful and courteous! The location is clean and the staff is professional. I would gladly recommend family and friends.

Ke
Review №98

Rented a large unit yesterday. Another lady arrived a few minutes later. The Manager took care of both of us at the same time, showing us units and reviewing paperwork. She did an excellent job.

Pe
Review №99

My experience was awesome! Vanessa did a great job helping me decide which unit to go with. I am very happy with the cusotmer service provided and my experience. I will definitely recommend this Public Storage.

Li
Review №100

Dan and Kay helped me find good storage at the right price for me. Im pleased with the service. Thanks!

Information
14 Photos
100 Comments
4.8 Rating
  • Address:9600 E Costilla Ave, Centennial, CO 80112, United States
  • Site:https://www.publicstorage.com/self-storage-co-englewood/867?pid=pslocalsearch
  • Phone:+1 720-466-1229
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:2–6pm
  • Tuesday:9:30am–1pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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