Giving this a 2 because the pizza was at least decent, sauce pretty yummy. But pretty sad and disappointed i went to go check this place out for the first time and while picking up my pizza after ordering online was met with a bit of rude customer service. Pretty unfortunate. Even the way they handled the pizza felt tempered. Hopefully there new employees they are looking to higher make the place less grouchy. Also no notification or call or anything letting me know my pizza was finished I just had to wing it. The timer online said 60 minutes. I went to pick it up at around 45 and the pizza more luke warm then hot.

Ordered pizza for three small children, waited an hour and then the store called to tell me they couldn’t deliver it. Extremely frustrating considering I now have 3 very hungry smalls kids to feed and have to wait even longer for something else to get delivered. I feel like they could’ve notified me a lot earlier.

An employee here tonight actually HIT MY CHILD WITH THE DOOR. Was paying no attention to what she was doing and should be fired immediately.

If you are planning to order food from this place consider they keep drivers tips...! That is so dishonest and says a lot about the business. I won’t order food from gattis anymore at least not from this location. And If you see that happens to you as well report them online

Place is amazing and locals way better than the big 3. Like Dominoes, Papa Johns and Pizza Hut.

Mr. Gattis is perfectly fine this was a doordash delivery wanting to go 18 miles into inner-city Austin which is ridiculous this is a review against doordash not mr. Gattis mr. Gattis is very good

The office orders from here almost every Friday. And we have always had great pizza.

They do not deliver 9 miles to Lago vista, pretty lame.

Something about their pizza sets them apart from every other pizza place! Favorite pizza in the world and love their specials

Gattis is always been great since Ive been in Austin for the last 30 years. And theyre still great especially at this particular Gattis. The staff is very friendly and listen to what you want done if you special order and if for any reason they mess up they take care of you

They always get my pizza right. Just miss being able to get a small pizza. But only drawl back lol

Nothing like some hot fresh Mr. Gattis - 5 stars!

Last few months our orders have been wrong, and the worst part manager wont take any responsibility. After 30 yrs, We will reconsider our Loyalty. Very disappointing!

Best pizza in the world.My girls addicted

One of the Austin original pizza delivery options. The pizza sauce is tangy and the dough has a great flavor with a tinge of sourdough maybe? Their cheese is real and is apparent when you taste it. One of the iconic delivery pizzas to be eaten with their amazing ranch dressing. I still love their apple dessert pizza but I prefer it on their thin crust (it normally comes on their deep dish crust).

I absolutely Love this little convenient drive thru pizza spot. Excellent customer service.

They were pretty good

Pizza was very undesirable. Very much like cardboard.

Tastes like they use actual bleach in the flour. I literally taste bleach in every bite! And the pizza always tastes dry too. If you have any other option, take it!

No Ranch, i paid for ranch, extra ranch, icing for the cinnamon sticks and I received none of that. The only reason I enjoy Mr.Gattis is for the ranch. Very upsetting, I expressed my self to Emma there and she explained that the manager would call me back, he was too busy to make an order right with a customer. Very sad customer service, would not recommend this place to anyone, do not order from here. Will the Assistant Manager called me back and advised me he could remove those items for me and give me a refund for the ranch, $5 on a $80 Order, but that’s not the point. I didn’t have ranch in my fridge, I eat pizza with ranch, and so now I can not enjoy this, I advised him I would bring the whole order back and would take a full refund, even though they delivered it to me. He said he could not do that, since the rest of the order was not messed up. I am reaching out to corporate regarding this issue.

For the last 40 years, Gattis has always had the best pizza in town. There just arent enough of them.

Never go here on a Friday! They aren’t able to handle the demand. I placed an online order at 5:15, according to the email it said it would be ready in 20 minutes. I arrived about 5:40 and the line was going into the street. When I got to the window I was told that they gave my order to someone else and I needed to pull around to the side. It’s now 5:55 and the only thing I’m seeing is cars pile up while the line grows.. If I didn’t have three kids (ages six and under) who are hungry and are waiting with me I would just leave.

The Sampler,on thin crust never fails.

The food the prepared as ordered: hot and fresh. Also, the customer service representative was extremely kind, patient and thorough.

Picked up order in Cedar Park TX & it was soooo good!

My family LOVES the Cedar Parks Mr. Gattis Pizza!! Their pizza is always on point and tastes DELICIOUS with the Rocking Ranch for dipping! The gluten free option is just as delicious too which works great for our kids with food allergen needs!SPECIAL SHOUT OUT TO CANDIE FROM THE CEDAR PARK LOCATION! Gurl!!! You absolutely made my day! I could tell that you were very busy from the wait time on the phone to the efficiency of your greeting but I can not tell you how much it meant to me that you took the time to listen to my needs and make recommendations that you knew would fit my family based on our conversation! You went above and beyond my expectations and usual experience with call in ordering and really added value to my day! Thank you so much! Our pizza was excellently prepared with obvious attention to detail and care!

Pepperoni pizza 🍕🍕🍕🍕 extra sauce...its awesome 😎

Last two times Ive been there the food has been hot and perfectly made

Even when they are slow they cant get a pizza out in under 30 min, on a Friday it takes hours and they have cars backed out in the street, probably a public safety Hazzard. They are so many better pizza places, but I guess that is personal preference.

Always great home town pizza!

ORDERED 4 LARGE PIZZA FOR THE GUYS AT OUR SHOP TODAY!2 SAMPLERS WITH JALAPENOS, 1 MILD SAUSAGE & 1 CANADIAN BACON.THEY WERE FULL OF INGREDIENTS & GOOD & HOT. AWESOME JOB MR. GATTIS IN CEDAR PARK!

Great pizza, friendly staff

Good food got it out quick I got there a bit early from the pick up time an tha had it hot an ready to go it was great

This reminds me of growing up in Tennessee! Love Mr. Gattis thin crust cheese pizza. The pepperoni rolls are super tasty.

Have always loved Gattis Pizza. Beef with Canadian bacon on at crispy crust. A favorite for 30 years. The staff at Cedar Park location are very friendly.

Fun staff and tasty toppings!

Fast pizza at a low price! Get mild sausage for a great deal! Trust me, you wont be disappointed.

Oh Mr. Gates the deliciousness of your pizza knows no bounds. Always hot and fresh, and delivered in a very timely manner. Today’s pizza was no exception. One bite and I felt like I could just melt right into it. And just when I thought you couldn’t get any better, you add the Honey BBQ wings to your menu. The best, hands down. I’m pretty picky about my BBQ wings too. Love my Gatti’s, always have, always will.

Awesome!!! Plus they have a drive-thru carry-out!!!

Great pizza. Great staff.

Ive never been but see them all over so my son and I stopped in for lunch. The lady was friendly and told us about their special that day a LG pizza w 3 toppings for $7.99...cant beat that! We ordered, took out home and loved it! We will be back especially with football season around the corner! LOL

Good pizza..great prices and friendly service.

Best pizza in town with great specials

I tried to order pizza for 10 minutes may never answered hung up twice. Im actually in the parking lot and I just dont want your pizza anymore going to Dominos

Gattis Pizza is my favorite fast food pizza. The sauce is sweet, plenty of toppings and the dough is the right thickness.

Management is very rude and incompetent and overcharged.

Still and always the best pizza in town...honest.got taken advantage of and shorted on my pizza today but what I did get was still good.I doubt Ill be back to that particular one but the rest Ive been to are great.

Service is pretty nice. The food is pretty good. I would recommend cleaning the tables outside, because I can never sit there without fearing of spider that stay under the tables.

Born in Texas and raised here.. Mr.Gattis is one of my parents! I have loved that pizza all my life, and can not find any other fast food pie that even comes close.. But.. all good things must end.. and apparently they are no longer delivering their own food.. I had my last pie delivered on a moped in 40 degree weather, and my soda exploded in my face and all over my desk. (i should have been more cautious) shame on me!.. I just opened it up! Then, of course the pie was not hot.. And finally, the gentlemen that delivered (third party dlvry srvc) frankly gave me the creeps, and did not appear well groomed, or clean.. Im glad hes working! Im glad the pizza was delivered.. But.. I just cant do it anymore.. Thanks for the memories..

I love the Pizza. The drive through window is really fast

Some of the best pizza you can get for a low price. Absolutely the best ranch dressing youll ever have. This particular location is small and does not have a buffet.

Always delicious!

Actually screws up every order I have done which is only twice. Will not even pick up the phone to answer for anything, order included. Do not ever eat here as this place makes terrible pizza and service is non existent.

My co-workers love this pizza and although Im not particularly a fan, we often order it for office parties. The sauce isnt exactly my cup of tea, but I can see why others like it.

Left some ingredients off the order like no dipping sauce for the pepperoni rolls

Hands down some of the best service and the pizza industry I was skeptical at first but then I tried a few slices and fell in love delicious pizza great amount of toppings will be ordering from here the next football game and pool party

Need to make sure you read the order correctly. Had to wait an additional 15 for them to remake the pizza.

This Location is pick up only. Fast and friendly service. Consistently good pizza.

Ordered a pizza with ground beef x3 and barely any on the pizza and was under done :/

First pizza joint I have found in a long time with anchovies as a topping option. My puzza was cooked perfectlyand I was not charged for packs of parmesan cheese and red pepper flakes like Dominos.

Nothing compares to Gattis!

The sauce is pretty gross but if your really hungry you won’t notice it, DO NOT eat more than 5 pieces if your the slightest bit lacktose and tolerant, I ate 10 pieces of gattis cheese pizza earlier and it has destroyed my bum and my small intestine. And my farts smell so bad my cats don’t want to be around me.

For some reason the food is always better at Gattiland then the freestanding gattis

My favorite place for pizza.

They dont ever get an order correct and always cold pizza!

Cheese sticks good as always. Even though it was almost closing time,they made them for us. Yummu.

Great people working there but they need more help. Very long wait.

Pizza is great. Customer service is always good. Fast and friendly

Best chain pizza around. Note this location is takeout and delivery only.

Really wish there were more buffet locations, but any Gattis is nostalgic and full of yum!

I like the pizza; however and they were open at 11 PM to take my order at a drive through window.

Went here thinking we could order pizza and sit inside and eat it, not realizing it was just a place to place an order and pick it up and take it wherever you wanted to. Had a very small table and two chairs for people waiting to pick up their order. Went someplace else.

Got a pizza at 11 p.m. right as they were closing, the staff was very friendly and brought it out to the car and it was tasty!

I waited in drive thru for 30 minutes.

Their pizza is so good,they have great pizza.If you havent been go its great.😊

They always get our order right! Love their pizza!

This has got to be the worst service of a delivery service for pizza ever. Took two hours to get our pizza, no call to give us an update, they have done this numerous times to us. Never ever again will we order this crap again. I dont see how they stay in business. Very bad managed location. Awful just horribly awful.

You wait 30 min to pick up order

Great for kids and theyll make your pizza to order.

Good pizza good price

Cedar Park Gattis is the best Gattis I have ever eaten.

Only the Best Pizza in the World still!! Large Pepperoni and Small Sausages!!!

Had me waiting over 55 minutes, but I have to give it to the Manager, she took care of it, great customers service! I will be back!

I Order cinnamon sticks ,associate said it would be about 10 minutes or so ,so I waited after 25 minutes of waiting we drove through the window again and ask if it was ready it had been ready for 15 minutes guy did not call us or anything Mr gattis gas gone down hill I got the food and the cinnamon sticks were warm at best and soggy will never be eating gattis again and if any one asks i will tell them your better of getting pizza at a gas station

Ate here once and the food has amazingly bold flavors.

Best tasting pizza! Delivery was fanstastic! Driver was a hoot!!!!Made my night

I havent been or ordered Gattis in years, since they closed 99% of there stores that served the buffet at lunch and dinner, thought they were great back then. Then my wife brought some pizza home from work, she said it was from Gattis, so I decided to order some (take out) for dinner, picked it up and brought it home, it was cold and under cooked(Cedar Park location) and there pizzas are much smaller than other pizza place(Pizza Hut, Marcos). what a waist of $30.00, will not be going back.

The best..staff is awesome..

Fast and friendly service.

Happy to have these nice folks in the area to deliver

These guys get your order right (and our standard order is complicated) and everything is fresh and on time

I dont like the location but I love the pizza!

Pizza was pretty darn good hombre.

Very good service.

Getting better lately!

Love it and the personal is awesome

Pizza is great. Enough said.

They have a real drive up window.

Perfect Mr. Gattis.

Kinda slow.....had to ask twice for evtras