Enterprise Rent-A-Car in Cedar Park has a great selection of late model cars, and SUVs that are sanitized and ready to rent. They offer reasonable prices for the quality offered. Be sure and call ahead to reserve your favorite vehicle ! For hauling and towing, please contact Enterprise Truck Rental.

My mom and I live in Cedar Park and we had to leave our car in the body shop for hail damage so at first we rented a car from an Enterprise closer to the Body shop. When we got home from the other Enterprise location, the battery died on the car we had rented.. We live in Cedar Park so the next day I called this Enterprise location and told them what happened. This C Park location told my mom and I to come on over and they would help us. They immediately helped us get into a car. All they had was a minivan at the time, but they made sure I had the manual (unlike the other location ), and the Dodge caravan was filled with a full tank and ready to go for us. Thanks to everyone here for helping my mom and I out. We feel truly blessed that we switched to your location 309A N Bell Blvd, Cedar Park, TX 78613. Also thanks for continuing to help us out with updates when I call you all on Thursday and Friday. All of you go above and beyond to help my mom and I.

I often rent vehicles from enterprise thru the company I work for . I usually rent from another enterprise location, but they were out of vehicles. I had always had a great experience with their staff and managers, except from this location. I assume was this location manager ( she never introduced herself while I was checking in with another staff member) that rudely told me to “MOVE your vehicle because overnight parking was not allowed on their location due to limited space “ she said “ I Need the space where you parked and no all the enterprises locations are the same “She could had at least explained in a nice way, I was paying for her service, not begging to get a free rental.I gave a 3 star because when I returned rental vehicle the clerk gave me ride back to where I had parked my vehicle .

I rented a Toyota Corolla and only expected to have it for maybe four weeks. My car was in the shop for hail damage repair. If course the insurance dragged their feet and finally approved the repair. But the rental bill came to over$1500! My rental rate was reasonable but I needed the car for 42 days. The car ran great and was very dependable. Im just waiting on my reembursement from the repair shop for the rental, as promised.

Dealing with a car accident & insurance is hard enough on its own without the impatient, interrupting, and I-could-care-less attitude I received from the woman who helped me schedule my car rental. Because of the low quantity of cars available to those using their insurance, I had to wait two weeks for the rental car. Unfortunately, I couldnt wait and needed a car for a weekend trip. Because I couldnt wait I was going to be paying for a rental full price - the woman helping me didnt know that. She seemed to have an issue letting me speak... Had she simply been better at her job Enterprise would have received my $600 instead of the Budget car rental down the street.

This is a review of Samson. The National office made a mix up. But even though it was Friday after 5 PM. Samson honored the reservation and came and picked me. Great Job Samson!

Friendly staff, and easy pickup. Sadly this was for an insurance claim, but I highly recommend, cars are clean and well maintained. Ill be back

Overall experience was two stars but I gave the additional star for the kindness of the staff/faculty.I booked a vehicle online the previous week for a week as I was taking a cross country trip. I specifically chose the full size (Chevy Malibu or similar) class as I knew Id rather pay more for my comfortability, especially knowing that full size sedans have standard amenities I was already accustomed to as my personal vehicle is a full size sedan. I went ahead and added the Sirius XM radio for the week just to add more comfort. When I arrived at the pickup location, there werent any full size sedans which then started a downward trend on my expectations.As I stepped outside, they pulled up a Chevy Trax. Now I know for spending a day or two this wouldve been fine, but for someone spending a week driving about 2,500 miles, a sub-compact SUV was no where near the drive I was expecting. I asked if they had any full size sedans at which they told me, no, and since we dont we are upgrading you. Looking at the vehicle, I sadly realized that this was not an upgrade as typically when you are upgraded, you typically pay more. Some may not understand but the base price of a Chevy Trax is approximately $21k where as the base price for a Chevy Malibu is approximately $23K (which Im guessing that $2k is where added amenities come in). Long story short, I ended up leaving with a Toyota Corolla which personally felt better than the Trax (despite the blood stains on the headline and handle). Overall, that 2,500 mile drive was really not enjoyable for someone who actually enjoys driving.I plan on doing more road trips as the pandemic continues and use Enterprise as they are my preferred car rental agency. Going forward, I now know to follow this checklist.1. Call and check if the requested car is available2. Have enough time to check with other locations3. If all else fails, look at other companies

Car was great. Rented a premium class car and ended with a brand new Chrysler 300. Checkout was easy and the only issue I had was the return at the OHare counter where I was trying to make a flight. I take part of the responsibility as I wanted to change payment methods on return; however, the wait time was too long when trying to make a flight. One couple needed to figure out their payment method and should have been told to step aside and figure that out while they help the next customers; the rental rules were expressed. The other fellows did not have a return location. OK you told them returning at a different location could increase the price dramatically. Choose a city already or move aside and figure that out while I help the next customer. After 20 minutes, one of at least 3 people who peeked out, finally comes to help the rest of us who had the displeasure of listening to these dilemmas.

This branch was great to work with and super easy process! The economy car was clean and very reliable!

This was a very last minute booking, they were able to fill my request and even picked me up from the dealership. Very professional and quick service had me on my way. Once I got word my car was ready they were so helpful and again were able to drop my back off and the dealership when My car was ready 3 days later. Will definitely rent with this location again.

Awsome ! They really work for you on your needsWe rented a Midsize car and when we went to pick it upThey dont have it ,but they rented us a better car ,nice,bigger size and right away

Ryan at this location was amazing. His customer service was SO on point. I had previously had a less than wonderful experience renting from enterprise and he totally turned things around. We need more “Ryan”s in the world!!! Thank you for you amazing customer service!

Their was a hail storm. These people could not even answer the phone.

Excellent customer service!

Have been waiting for well over a month for a credit to my credit card. I have called several times.

I like simple and easy. This was not simple and easy. Expectations were not met for picking up or dropping off.

Enterprise staff was very nice and helpful! We use them every time we need a rental.

I have booked with this Enterprise in the past but this most recent rental tops them all! I initially booked a full-size car because the full-size SUV was $200 more. I was only reserving it for two days so I didnt feel it necessary to spend that much. When I went to pick up the rental, I was told they have plenty of options available for a free upgrade, so I was able to get the SUV after all!! I was so grateful because I had two car seats and three kids going. Everyone had plenty of space, which made the trip so much nicer.The only negative was the Sirius radio. I paid to include it but only 20 or so channels popped up, a lot of them were sports channels, which we dont listen to, so we really werent able to use it like I had expected. The kids still enjoyed the drive and the Nissan Armada was a phenomenal vehicle.

Car was good, The brakes were very touchy and made driving it difficult at best. Service at the counter was good, made easy and very smooth coming and going. Thanks for your attention to details.

They are cheating with the final BillsAlways try to rob the costomersDo not visit this placeI can give zero rewiew

I test drove a Nissan Rogue at the dealership and liked it but decided a couple miles was not a good test so I called Enterprise on Bell to asked if I could reserve a Rogue and why. They told me normally I would reserve an intermediate then the next one up would be mine. They worked with me, I rented for 2 days and took back after one because I decided after driving that long, the car was too small! Thanks Enterprise for saving me from making a mistake!

In February 2016, I started using this location from time to time as it is conveniently near my home. Well there is always some thing with them. Poor customer service, no cars or Subs, or what you reversed. Something! Well this has been the worst week ever. My vehicle was damaged and insurance company reserved me a vehicle on Monday. I was told that there wasnt any vehicles available for pickup at their location or surrounding locations. They would have a vehicle ready for me on Tuesday at 9am. Well, like most people I have to be at work before that time. I requested a vehicle to pick up that evening. None were kept for me and no one communicated with me. On Wednesday, I called that morning that a vehicle would be available for me today. Well after going around in circles all day today. I finally received a vehicle on empty. The sale person tried to pass it off as 1/4 tank of gas. After starting the car, I saw it was empty and requested that she change contract to reflect vehicle was empty. This location is getting worst and worst. Usually I go to the location off of the East side of 620. It is not convenient but as an Enterprise member and Customer. It works.

The windows were dirty, although I mentioned to please be sure they were clean! (That’s a huge pet peeve of mine) the car wasn’t ready for me when I arrived at my appointment time, the guy told me it still needed to be cleaned, but they did upgrade me for free, since they didn’t have a car for me. Employee was nice, but geez Enterprise, can I ever get a clean car?!

Friendly and fast service. Enterprise always provides clean cars and doesnt try to force you into extras that you dont want or need. I will certainly continue to use this location for my rentals.

I’d give no stars if possible. Told me the car would be ready at 1:00 pm. I arrived at 1:07, and they told me another 15 mins. I didn’t get the vehicle until 2:15. The lady in the office is very rude and unprofessional. Go somewhere else.

They will randomly charge your card and scam you out of so much more than the initial quote... ive been a long time customer and always had great service until I went to the cedar park location... long story short, just rent from another location than the cedar park location.. or try the numerous other competitors and compare there deals and bs.

I left my backpack in the car and when I came back to get it I found some of my things were stolen from it. Make sure you forget nothing because return is not guaranteed.

Fast, friendly service. Simple matter to go over details, check car out and drive away. Return was simple - just dropped car off and put key in the drop box. A call a couple of days later to follow up with me on my satisfaction and ... done. Love that Enterprise is so close, comes to pick me up, would have driven me home had I needed it. Cedar Park Enterprise is a real gem.

Alex at this location was wonderful to interact with. He was professional, friendly, and personable. I have only had to use this location a few times, but they were easy to work with every time. Not a huge fan of all the upsells, but they have some nice bells and whistles to add on if you are interested. Otherwise, no complaints. I will be back if needed!

One of the best Enterprise locations Ive visited.

I was so blessed to end up at this place today. We were supposed to rent a car after my dad left his at the shop. Unfortunately my dad left his license in another country and thought he could just rent it with a photocopy of it (😑), after the manager told him that he couldnt allow him to rent the car, my father lost it and was very unpleasant ( I am so sorry! I felt so embarrased!) However, the young man kept his composure and held it together like a champ. I know that if I had been in that situation Im not sure how I would have reacted. THANK YOU VERY MUCH...I hope you dont always get irritated customers and that at some point the same attitude you have given my father today comes back to you 💓.After all the issues, another extremely amicable young man took us home and talked to my father all the way there. Thank you guys, for your hospitality and patience. May all your kindness return your way.

All contacts with Enterprise were polite, professional, and helpful. Enjoyed working with them. The only reason for the 4 stars is when I picked out a car, it needed washing. When they brought it to me it was still totally wet with patches of dirt on it. None of the car was wiped off and inside had not been cleaned good. They need to watch their cleaning crew. I would have been willing to wait another 10 minutes for a clean car.

I wish the customer service was consistent. It’s a very busy location in a poor spot for the traffic and high demand spot. I use them regularly when my vehicle is being serviced just 10 min away. The employee who picked me up was new and great but got lost picking me up. He checked in to let me know. Fortunately I wasn’t in a rush to get to work.The car had a low tire light on and sticky substance on the driver’s door. He made sure to document it. The car was returned on a busy Saturday morning. I had it less than 24 hrs but the return rep wanted to hold my $200 deposit until the wheel could be checked because the tire light was not resolved. He said he’d call me back same day after running it to NTB with no care in the world that the light was on when the car was given to me less than 24hrs prior. He was rude and rushed & never followed up. I only knew my deposit was refunded when I got a confirmation email and saw the deposit back to my account.I expect better being a corporate customer. I understand being busy and rushed but that shouldn’t result in a customer service sacrifice. They really need to open another location. Better yet, move to a location where there’s actually room for people to park. It’s a terrible spot to get in and out of traffic and only room for two customers at a time to park. They said if I’d need an uber driver to take me back to my car because they’re too busy they’d credit me $5 on my daily rental rate. They didn’t discount it though.

I rented a car from the Enterprise Rent-A-Car in Cedar Park (Bell Blvd) while my car was being repaired. I had made an online reservation the night before but forgot to get my insurance involved. Emma stepped in, contacted my carrier and got everything squared away for me. She was friendly, professional and got me on my way quickly.

Excellent customer service! Tyler & Alex are super friendly & funny! I had a horrible experience with the collision center who was fixing my vehicle & they made the ride back to the collision center fun & not awkward at all.

Ryan was amazing! Best customer service we have had anywhere. Even stayed after close to help us with a smile on, and thoroughly explained everything. This dude rules. Thanks!

I used Enterprise after my car was in an accident, and the whole process was super easy! Nick made sure everything was set up, and made sure I had a car that would accommodate me and my son comfortably. I really appreciate him making a stressful situation easier!

I took my friend to pick up her reserved car....they told her it was being repaired and they didnt have any available....ugh. So much for a quick, hassle free experience. We had to go to another rental car company.

Fast service and friendly staff and got a ride home after I returned the rental. I will definitely use this branch again.

Good service and nice selection of cars. The positive is theres a rental car place other than the airport. Negative is the lot and store are kind of run down.

Great price and easy in and out. Friendly People.

I highly recommend Enterprise. I have tried other car rentals and none compare to Enterprise. They are professional, friendly, and helpful. If you need a ride back home or to be pick up, they are there to help. I now have my whole family using Enterprise. And letting my friends know Enteto ride is the way to go. The staff in Cedar Park are friendly and always makes you feel your needs are important.

I had the best experience at this enterprise location. The staff here is beyond sincere, helpful and absolutely friendly.The process was quick both in getting the car and returning the car.I will certainly be back when I need a rental car!Thank you darlings!

I needed a car to drive to West Texas. The customer service representative Alex, at the Cedar Park, TX location set me up with a Nissan Versa that ran beautifully and was very comfortable. He was very helpful to me as well as other staff members. Thank you!

Didnt have the car I reserved so they upgraded me.

Great every time You have had a great bunch of interns. Most profesional.. Hreat service every time and the cars are fantastic. Always willing to go the extra mile when getting you set up. Always upgrade ehen your price is not available. I would like to ad that in all of the interactions I have had the matter of getting my cst fixed the one with your team was enjoyable . Wish the others were more like yours.

Great location to rent. 15 rentals there and always friendly, fast service from everyone. Cant understand negative reviews as they are bound by corporate policy, just like the others in the industry. The staff is first rate and they go the extra mile for you if they can. Good prices on weekends. Never had a problem there.

Excellent service! Friendly and helpful agents at the Cedar Park location. Easy and hassle-free.

Franchise outfit. Rented a full size SUV. Got a Traverse that was filthy and had no fuel. Luckily its next to a Circle K. Had 20000 miles. Tried to charge me a cleaning fee 🤣🤣🤣

Staff was really accommodating when I needed to upgrade last minute.

Super friendly very efficient always use thus location!!

This was easily my worst experience with Enterprise! I made a reservation online based on my location, I then called in about 20 minutes after to verify they would be able to pick me up from the shop. Like mentioned on the commercials, they informed me to give them 30mins. The day came where I needed my rental. I got to the repair shop, called Enterprise and was informed I was going to have to wait for a hour. A bit frustrated, I told them no problem. Not even 10 minutes later they called me that I was out of their jurisdiction and that they transferred my reservation already to the location that could pick me up. Completely frustrated, I had a gracious friend come pick me up and drop me off at the Enterprise.When it came to returning the car, I asked if they could drop me off at the shop. Enterprise informed me that the location was out of their jurisdiction! I was completely and utterly disappointed with Enterprise. Fortunately the shop was able to pick me up and get me to my car.For a place whose motto is well pick you up, how did I get stranded at two locations???

No one answers the phone

Excellent team in Cedar Park. They are always ensuring overall happiness and providing an expedited visit without hassle. Their actions are louder than my words, definitely. Keep up the terrific job!

The representative at Enterprise was very expedient and courteous in her service to me. The rates were great for round trip from Texas to Florida and the vehicle was very spacious and reliable. I even got a free upgrade. I have used Enterprise Car Rental for many years and they have always exceeded my expectations. Great place to rent a vehicle. I would call their 800 number first because the rates online are a whole lot more expensive than what you are quoted on the phone. My reservation was a last minute reservation and still got a fantastic rate from them.

Enterprise is generally great overall, but this Cedar Park location is especially nice. The manager Jamal is especially helpful when you are in a bind. Five stars from me.

Good customer service, friendly staff. I found trash in the glove box, the console between the two front seats and in the passenger door. That should be pretty basic to clean those out. The drivers seat and back seat fabric was dirty so I didnt care too much for that either.It was conveniently located and again the staff was friendly and got me checked in and checked out quickly both times so Id still probably use them again but hopefully they will take a little more care in the future to clean the cars up a bit more.

I rent a car every year to go on a road trip. Enterprise has been easy to use, friendly and amazingly helpful every year. They won a loyal customer.

I always rent a car from the Cedar Park location, when I visit Austin. (3 times a year) Always a very pleasant experience, until this last time. I reserved an economy car, because that is the best rate; I also know to call and confirm before going in to pick up car. I actually phoned twice, because I was running late to pick up car. When I arrived, the agent asked me if I would like a pickup truck.....No, I did not! Then he suggested a mini-van....again, No. Where is my Car? He informed me that they never have economy size cars in stock...…..Ok, what? He finally settled on a Chevy Malibu, which they had to get ready; again, I had called I was on the way. While there, I heard agents offering other customers the same options; truck, mini-van, etc. I was very disappointed with the service this time, not sure what I will do when I return next visit to Austin.

Update: A response was posted to this review, so I followed all the instructions, contacting them with the reservation information, and explaining exactly what happened. I received a second email that they are going to look into this further and then contact me, and have received no more communication after taking the time to send all of the information. A big waste of time and money.This is the worst rental car experience I have had so far. We rented the car at 6:30 PM on a Friday. They bill on a 24 hour cycle. We returned the car at 3:02 PM on Sunday, well before the end of the second 24 hour cycle. We called ahead and explained that we were stuck in traffic and would arrive a couple of minutes after 3 (when they close on Sunday). The person we talked to was extremely rude on the phone, continually saying we were confused and other rude remarks. They charged us for a whole extra 24 hours. Ridiculous practice and horrible company. Beware!!!

Great experience! Made my reservation ahead of time. Went to pick-up. Everything was ready and went smoothly. When I returned vehicle, I needed a ride back and even that went nicely. I have continued using Enterprise on other occasions and everything very good each time.

The Enterprise on bell drive in Cedar Park is an excellent location to rent a car from. The staff is fabulous, the cars are well equipped and great. Everyone is helpful and friendly. Thanks for a great experience.

Reserved a rental online and had received a confirmation email. Went to pick up the car (after dropping my husbands off for repairs) only to find out that Enterprise had no car for me and would not have one anytime soon. Not only that, there was a line of people also waiting for their reserved cars that werent available, and I was offered the opportunity to wait my turn for a car to become available. Obviously, that wasnt going to work (I had worked all night and had to be to work again in a few hours- I needed to get home and sleep). Thank goodness for ride-sharing!

Great service! Picked up, easy sign in ,excellent customer service, very courteous friendly staff. Hard to beat. 5 star!

Great price on an small car for the weekend. The staff picked me up and dropped me at home at the end of the rental. Seamless process.

I recommend them highly! Great employees, great service, great autos, and always a follow up call to make sure you had a good experience!!! 5 stars and 2 thumbs up...

Super convenient and efficient place. Close to my house, and these guys are on top of it. They always get me in and out quickly, returns are no fuss. I really appreciate all the proactive and followup contacts as well.

While my car was being repaired after an accident, I was referred to this Enterprise location by the insurance company and was very impressed with their level of service. Picked me up and dropped me back off in a timely fashion. Great Customer Service.

Had a great experience with Enterprise recently. Always dependable and they make it very easy to rent pick up and return the car . Super staff there at the Cedar Park location. !!

The company I work for uses Enterprise and Ive been extremely happy with their customer service as well as their selection of vehicles. Ive now begun using them for my personal rentals as well. The staff their is amazing. The manager, Zach Nemec, is extremely customer service oriented and always greets you with a smile. He, and the rest of the staff, to their best to make sure youre satisfied with your rental experience from them.

Excellent customer service. Everyone I encountered at this location was great. They were polite, friendly and efficient. They did a great job explaining my options and answering my questions. I would not hesitate referring my friends or family.

Quick and easy rental. Reserved online. Quick checkout and checkin. Was at the rental place a max of 15 minutes both times.

I always have an excellent experience with this location. Staff is friendly and professional. Cars are in great condition. I would definitely recommend renting a car at this location.

I had reserved a mid sized car for one week, but when I arrived they didnt have any mid sized left. But that was no problem, as they upgraded me to an SUV at no extra cost. The employees were all very helpful and efficient.

Great service team, but they don’t give you all the info upfront. I take the toll for work and of corse I dont expect them to pay the $1.50 its cost per use.You want to know what they forget to mention? THEY CHARGE $3.59 FOR A “CONVENIENCE” FEE PER DAY OF USE.Won’t use this location again.

They were wonderful and the guy up front that helped me was so professional and polite. Quick fast service and gave me a ride to my car!!! LOVE CEDAR PARK ENTERPRISE!!!!

I’ve rented from this location in cedar park multiple times, not a single one I’ve had a good experience, very bad customer service, last time I’ve called a day before to make sure they had a certain car, which they confirmed that they did and it’s available. When I got there in the morning was told they didn’t have and if I wanted to cancel reservation, very inconvenient and unprofessional. Never coming back!

Excellent service from them. Vehicle was ready and clean. Very easy to work with. Highly recommended.

I frequently rent from this location for work and the staff is very professional, kind, and accommodating. The vehicles are always in great condition with a good selection available.

The Cedar Park location (309 N. Bell) has progressively gone downhill in customer service and clean cars over the past year. My company has a corporate account with Enterprise because we like your convenient locations, rates, fleet availability, and partnership with National. However if customer service doesnt improve we will take our business elsewhere. George Kelemen, President & CEO - Texas Retailers Association

Everything was fine. Got a rental after I totaled my car. Good discount, brand new vehicle. Good service.

I use the Enterprise location at 309 N Bell Blvd in Cedar Park and have NEVER had a bad experience. I really enjoy working with them!!

Ive rented a car twice now and all the employees are awesome. Minus the manager. He looks like an a$$ and sounds like an a$$. Well pick you up Is your slogan. Quit being a cheap prick about it all lol Go get the customer if they need you to get them. WHEN they want it.The people that actually work there are awesome though! :D

Very nice and friendly staff. They dont have a whole lot of selection but I was able to get a pretty nice car.

Wonderful experience from start to finish. Very professional and caring. Thank you, Enterprise.

Very nice people work there. We were treated very well. Thank you!

I had excellent customer service. I needed a car with Android Auto. Dan went out of his way to make sure he had a car available for me. I was very impressed.

After, my car was stolen, I must say that this Establishment want was AMAZING!! They were so accommodating and they put me in a brand new Dodge Challenger and I loved it! I will be a Enterprise Customer for the rest of my life simply for how great they treated me!

Great Customer Service! However I was upgraded because they did not have the type of car I reserved. I felt the upgraded car was actually a downgrade. It was smaller and had less features. However, my past experiences have been great!

Great customer service, organized, and courteous. Excellent teamwork...thanks Cedar Park Enterprise...

Amazing customer service. Made what started as a bad day end up a little better. Took their time to walk us through the process and made it super easy.Great location!

Was picked up by a very well dressed professional, very pleasant and great conversation. Answered all my questions, had me in a great car and on my way in no time!!

Service was good at the Cedar park TX location I wasn’t happy with the $125 extra charge for returning at an airport location in the same town didn’t make sense to me so ended up having to take an Uber from the rental location (still cheaper) Also on the phone when I made the reservation I was told the counter person would apply my free day and when I got there they said it was too late so I paid full price .

Absolutely great customer service!

Jamal the manager is very nice and he is also helpful. Wyatt is an awesome employee

Staff was super friendly and understanding. The whole process was very easy from start to finish.

Rented a car there that obviously had a bad tire because it was flat the next day. They charged me for coming out and putting the tiny spare on and then it still had to be taken back the next day. Hours of the rental was spent on this. I am upset that not only did they charge for coming out to do (maintenance?) on the car but did not offer any kind of compensation for the time lost dealing with this. We live near Austin so the car went from the dealer to home and one trip in to Austin, a total of approximately 80 miles mostly on the highway. The car was not driven in any questionable area as far as road debris. I have used Enterprise for YEARS and will not be using them again. Goodbye Enterprise!!!!

This enterprise team is amazing. Friendly, efficient,and the Manager knows how to support his team.

Had a rental set up with my insurance. I was promised that a car would be ready for immediate pickup on Monday. After calling Enterprise they claim Id have to wait until Thursday. How is lying to me acceptable?