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Andy Burris - State Farm Insurance Agent
107 W Main St, Cartersville, GA 30120, United States
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Ti
Review №1

Andy Burris and his team consistently go above and beyond while making things SO easy for me! Connect with the team there to have them do a full work-up of what your insurance policies currently look like. Believe me, youll be happy you did! Thank you so much Andy Burris State Farm!

Ky
Review №2

We could not be happier that we found Andy Burris State Farm. They have truly been everything we have been looking for in a neighborhood agency with a small town vibe, but with true professionalism, knowledge, kindness and patience. From the moment I spoke with Kim, I knew this would be a great fit. She reviewed all of our options with me, answered all of my questions (even if they may have been silly) and got us the best value for the best coverage. I have been with State Farm since I started driving and my grandfather was an insurance agent with State Farm for a long time before he passed away. These people are truly gems and remind me of walking in to his office when I was a kid - you just feel welcome, even when interacting just over phone calls. I cant tell you how much Kim helped me and guided me to the right insurance products for our family. Another agent was making us lose confidence in State Farm and she MADE SURE we stayed with the State Farm Fam. She treats us like family, goes absolutely ABOVE AND BEYOND and is just an angel on earth. Highly recommend this office. We will never leave them. Theyve earned our business for life, especially Kim!!

Ka
Review №3

Our home was severely damaged in a storm in late March. State Farm was wonderful to deal with! They were very prompt in handling our claim. Everyone, from our agent, insurance adjuster and housing specialists have been great!

CA
Review №4

Andy Burris and his team make insurance simple. They are always friendly and professional. Thank you Andy Burris State Farm!

Oz
Review №5

Awesome agency. Very responsive to customer needs. Highly recommended.!!

Ca
Review №6

The team at Andy Burris State Farm are extremely knowledgeable, professional, and honest about everything when it comes to my insurance needs. They are a great team that does high quality work! Highly recommended!

Ji
Review №7

Everyone I have talked with at Andy Burris State Farm has been friendly, very helpful and quick to respond to my questions. The best part is the savings, I didn’t think they would be able to beat Geico’s rates but not only did they beat them they crushed my old rates. Thanks to the team at Andy Burris State Farm...You Rock!

Ha
Review №8

Andy Burris State Farm helped me tremendously by being very responsive I mean within minutes they got me what I needed to go through with my home loan and they saved me soo much on Auto insurance. They were easy to talk to and answer every little “stupid” question I had. Thank you Andy Burris and team!!

Ke
Review №9

Andy Burris and his team are always so helpful, and SO friendly! I couldn’t be more comfortable trusting them with my insurance needs!

Mi
Review №10

My experience with Jessica, Kim, Connie and of course Andy Burris has been a great one. If anyone is looking for a professional and excellent office staff to handle all of thier/ do business with this is the office of State Farm that I highly recommend they have been amazing.

ma
Review №11

So glad I switched carriers saved me money and staff is very friendly and professional. Thanks State Farm !!

De
Review №12

Our family has had state farm insurance since 1983. We have lived in 6 states and this office is the BEST we have worked with. Always friendly whether in person or on the phone. They treat you like family.

Pa
Review №13

I have been with State Farm for several years, every time I have called or emailed I get a quick and easy response. The people in the office...Jeanne Nikki,and Andy are the best. My battery died recently I called talked to Jeanne she walked my through roadside. Nikki always responds to her emails within in the hour. They always end the call or email with is there any thing else you need, and have a nice day. Great customer service is hard to find these days but I found it at Andy Burris State Farm Agency they are an asset to the company and industry

Mi
Review №14

Nikki and Cody are phenomenal! They take the time to listen and to understand your needs. They make suggestions that fit your needs as well as your budget.If you want friendly service, and agents who truly care for you as a person then this is the insurance agency for you and your family!I have not ever left a message where a call has not been returned, nor have I been ignored. The Andy Burris family of agents and customer service staff are truly amazing and knowledgeable!!Make the switch! You won’t regret it!

jt
Review №15

We gave Felicia a tough task at multiple antique vehicles along with our other motorcycles and multiple cars. Then we bough a new home and really put her to the test. She worked hard to keep underwriting happy and didnt give up on us. We appreciate it and will continue to do business with this office with agents like her there.

Ke
Review №16

This so called agent does not deserve 1 star or the State Farm name on the building. Do yourself a favor and call any other State Farm agent and save yourself a world of grief. My policies were written incorrectly! Andy Burris never personally returned any call or email regarding my situation. His staff lied and called me a liar. They quoted me a $500 collision deductible and $0 comprehensive deductible but the person sent it to underwriting wrong. I found out after having an accident where another vehicle hit an orange barrel on 75 and threw it in my lane going 70mph. Niki and Felicia lied about helping me and ultimately called me a liar when I had printed proof they had quoted me differently. I have never in my 50 years experiences such terrible customer service. I finally contacted Phil at State Farm Corporate after 2 months of arguments and had him review all the documents. He determined the agent was at fault and fixed my issue. I switched to another SF agent who reviewed my policies and they found that the AB agent had neglected to add my spouse as a driver and some other basic issues with the way the policies were written. I was told had my spouse had the accident we would have been cancelled. I asked Felicia via email several times why my spouses name wasn’t listed anywhere and she said it didn’t matter. The people here do not know what they are doing and do not have any care or concern for their customer. I am happy with State Farm after being with another company for 15 years but this agency is terrible. Be warned.

Al
Review №17

Best place to have your insurance! Andys office is beyond wonderful! Weve had our home and auto with them for 3 years and never plan to leave!

He
Review №18

If I could give the Andy Burris agency more than 5 stars I would! incredible service! highly recommend them!

Br
Review №19

I had a great experience with this agency. The Mary Robison saved me tons of money on my home and auto insurance!!!! super easy to deal with and responsive to your needs. Thanks again The Mary Robison!!!!!

We
Review №20

Coty is awesome he was so helpful today love this office they are so amazing I would not switch for any thing. They always are so helpful keep up the good workSincerely Edwina fife

Su
Review №21

Andy goes above & beyond for his clients! The customer service he & his staff provide is priceless. I highly recommend Andy Burris!

Ja
Review №22

The Burris agency has top notch service! I would recommend for everyone to give Andy a call!

Na
Review №23

Moving back to Cartersville soon and getting quotes for homeowners. Very pleasant experience. Nikki was helpful and very knowledgeable. I will definitely be interested in using Andy Burris State Farm for all my insurance needs!

Ch
Review №24

This beautiful office in downtown Cartersville is easy to locate, and has a friendly and caring staff. Andy went above and beyond to save me the most money possible on my insurance. Highly recommended.

An
Review №25

Mr. Burris is the definition of a true professional. One of the nicest and most caring individuals Ive ever met. Ill recommend him as an agent to EVERYONE!!! Thank you, Andy

Ja
Review №26

I have a few policies here and Andy and his team are very friendly and knowledgeable. I highly recommend them too anyone!!

Av
Review №27

They only reason I left one star is because it wouldnt allow me to leave anything less. I tried so hard with this company for almost 2 years. I continuously gave them the benefit of the doubt and I feel like an idiot now. Every single month my bill changed in price, and I have no tickets nor wrecks on my record. It would go down for a month or two, and then itd be ever higher than before. Every time I called in, no matter what it was for I was always told the same thing, we will have to give you a call back. No one ever returned phone calls, not even Mr. Burris! It finally took my wife going in there and raising cane to get them to cancel our policies with them. Its been a little over 2 months now, and I have yet to receive my refund check or a call back regarding it. Fed up, isnt even the phrase for this company. Also, if you read the reviews on here Hannah McLain works there. I know that because she was the only one who seemed to help us with anything... Shady business, shady staff, and very rude and unprofessional. I would never go back!!

Ma
Review №28

Andy Burris is the most trustworthy man I know. Give him the chance to earn your business and you will not be disappointed.

Ha
Review №29

Andy and his staff are awesome! They could not have been more helpful from the time I signed up to the time I had a claim. I highly reccomend this agency and its agent!!

Sc
Review №30

I have been a client of Andy Burris State Farm for over three years they are very helpful , knowledgeable , and fast . You can reach Andy anytime with any questions you have about coverage .

Je
Review №31

Great service and friendly staff!

Cr
Review №32

Andy Burris is very rude and a liar! I would not suggest his business to anyone!

Ju
Review №33

Very friendly folks!

Information
81 Photos
33 Comments
4.5 Rating
  • Address:107 W Main St, Cartersville, GA 30120, United States
  • Site:http://www.aburris.com/?cmpid=k52u_blm_0001
  • Phone:+1 770-382-3884
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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