They have amazing service here, i tried to adjust my alignment myself and brought it here to be corrected and they did an excellent job on it especially considering i needed 4 new wheel bearings 2 of which were an emergency. even after replacing the wheel bearings it still rides straight as an arrow. I filled out a survey and they offered me a gift card and when i went to pick up the gift card i asked them to adjust my idle and do a idle relearn procedure and the technician Dylan did an excellent job my car hasnt ran this smooth since i got it, and i tried to give him the gift card as a tip and he insisted that i kept it which was very sweet of him i appreciate the service team here they are definitely the best Ive seen

Bought a Nissan Armada in April from Scott Evans Nissan after my wife finding the color and package she wanted. We should have waited. First and foremost we were promised we would be a customer for life and not be a “number”. It’s now September and we have yet to even get a call from them! It started when we said we would buy the car when we agreed on price etc. That went smoothly for the most part. We had to wait 2 hours to get to the finance manager to finalize paperwork. It took this guy 3 times to get the paperwork correct so more time wasted. The car was not clean and had markings, tape and more stuck to the car and the sales man promised my wife some accessories (small tote bag and a tumbler) and he would bring them home with him (he supposedly lived nearby) as they were locked in a case and no one there had a key. We purchased the extended warranty and now we get a letter stating the paperwork couldn’t be processed! So we paid over $1000 to not get the warranty? Someone there better have some answers or I’m going to the state to get answers plus contact an attorney! Stay away from this car dealership. Go anywhere else to buy a Nissan!

Great overall experience! Andrew was a great salesman and very knowledgeable about their products. Finance guys worked super hard late into the night to get me the best deal possible on the truck I really wanted. No gimmicks or scams like Ive experienced at a lot of dealerships. I would highly recommend and am planning to buy my wife a new car from these guys in the near future. Thanks to all of you guys. GREAT JOB!!!

We had a great experience buying our new car. The trouble came after the check cleared. I was told that our first oil change would be free. I contacted the service dept THREE times and left messages. I went only and spoke to someone through their online chart and was told I would get a call. No one ever called. I ended up going and paying to get an oil change.

Amazing - Jon, Jessie and Amy are the best in Georgia no doubt. Name a better crew? Ill wait... ... ... and they have a great service manger leading them in the right direction. If you take your car elsewhere... that says alot about how much you care about your automobile and customer service...

I have purchased 2 cars from this dealership. The individual workers were very nice, however overall the communication seems to have some breakdown. The last car sale took 5 hours in the dealership to finalize. Then I left in a car with zero gas. Had to call about the second key (which it turns out there wasnt one) and havent received a tag after 5 weeks.They are short on the phone and would rather transfer a call than deal with a matter. The office seems to have no clue what the sales folk are doing and vice versa. Will not be buying another car from either of these dealerships.

Our salesman Kevin Dickson was top notch awesome! He made us feel comfortable and at ease. He listened to our needs and the sales manager and all were great too. We will come back! It was a fun atmosphere!

The staff here at this location were outstanding!! Sylvester and Chris were superb!! I loved everything about the 2 of them! Thanks guys

My experience was aweful.Ashley sit there my husband said that he wanted to take the tires off the old car and put them on the new car her response was we can.t do that during the conversation she never said oh your taking that car home to.they are some dirty people over there her and the manger .they only live for this life..go somewhere else to buy a nissan they will leave you hanging out to dry they are trained to lie

Somewhat fast. Really laid back. One person tried; to presser me into getting a car. I didn’t like that so much.

Kevin Dickson was our sales professional he was amazing. I have bought 3 cars from him in the last 2 months. Life has been crazy but he went above and beyond. He was patient and helpful. I would go buy another vehicle from him again.

Everyone was very nice and helpful. It took a long time. I would have felt a bit better if folks had worn masks, but it worked out. I appreciated their willingness to find the car I wanted and that they seemed to understand why I wanted it. Comfortable bathrooms. The test drive taught me a lot.

Went in there just to LOOK at the car Ive been stalking online and ended up walking out with a brand new car!!! Dallas was great, very polite and professional. Took care of me & even was able to have my car delivered to my home way in Riverdale! I have to shout out the (I believe) Store Manager as well...Sylvester!! Had a great convo about my hometown and made me feel like I was at a family members house. Thats my guy!! Will definitely recommend all of my people here. Thanks again guys!

From scheduling my vehicle for maintenance to checking out at the pay window the experience was seamless. I live in Newnan but its worth the drive to get my car serviced at Scott Evans.

They not only did a good job but also gave me a list of what I would need to have done in order in the future. They also are having a weekly drawing for prizes in the month if March.

I bought a brand new car. The trade in was fair. The car is awesome. I got to the dealership at 4 and did not leave until 9 PM - but everyone made my experience so nice. The entire staff is so nice.

I loved working with Amri he listened to me and understood what I wanted. And he picked out a beautiful car for me .

Everyone in the service department was very nice and helpful. I did have a very unpleasant experience trying to get a rental car from Nissan while my Nissan Kicks was getting fixed. The woman I dealt with was very rude. She kept saying the whole time that she “didn’t have all day” and made me feel like I was the biggest inconvenience ever. If I need to drop my car off again I would rather walk several miles home than ever get a rental from Nissan again.

Was having problems with engine. Service department wanted to replace the engine for 4,500 plus labor. The car needed an oil change and slug removed. Is the dealership just looking for money?

The service writer did a great job explaining the condition of my Rouge .

Excellent service. Would recommend this dealership..

Love the experience everytime I go in, everyone have a great attitude. I feel very welcomed!

We were there on a Saturday after work, and although it had its ups and downs, the experience overall was good. I like that there was no pressure from the salesman to buy. Gabe Baker was our salesman after Steve had to leave. No complaints other than there needs to be more open communication between employees. We have walked out on several dealerships when there is going back and forth. Just give me the best price and be done with it. I’ll either accept it and purchase the vehicle or I won’t.

I was pleased that I was able to use a coupon there and was able to get a Varsity hot dog that was provided by the dealership. I was not please by the length of time I waited or a simple oil change and tire rotation. I also had to remind the person at the service desk several times about a quote to get my wind shield glass repaired. I was advised to call on Monday for the quote. I did not bother.

I had planned to be there for a couple of hours, but to my surprise, I was in and out in less than one hour! Yay! To make it even better, I have to say that all the employees are always so accommodating and super friendly every time I’m there!

I just came here to say that, Amy in the service department is absolutely the sweetest person EVER!!!! I’m sure the dealership is a good place to do business as well however, Amy does it for me. Excellent customer service all the time.

These people are the most unprofessional people I think I have ever had dealings with.Theywas rude and treated me so unprofessional , that I was so uncomfortable even being there . I took my car there because advances auto run diagnostics on my rogue and came back with a reading that my car needed a transmission pressure switch , I brought it here and first I’m told that they would have to run their own diagnostics, since advanced auto throws off different codes and told me it would be $160.00 before they even know what’s wrong with it .... I was treated like I wouldn’t be able to pay that amount ??? I inquired about a rental car and again I was treated like I couldn’t pay for a rental car, which I think is disgusting anyways that they make you pay for a rental when they are keeping your car to work on ! Chevrolet dealer just gives you a rental and are the nicest people to work with on repairs ! Needless to say they called me with the diagnosis that my car needed a whole new transmission and it would be around $4,000.00!! That’s nuts my car doesn’t have but 80,000.00 miles on it !! I told them they was outa their mind and I went and got it took it somewhere else and got a 2nd opinion and was told it had 1 dead cell on the battery which can cause different readings so I needed a new battery. They put a new battery in , and my car hasn’t had any problems since !!! DO NOT TAKE YOUR VEHICLE HERE THESE GUYS ARE RIP-OFFS AND THEIR STAFF ARE THE WORST I’ve even dealt with

Usually it takes 45 minutes to an hour to get a oil change. It took 2 hours. I even had a 8 oclock appointment. That was made 2 weeks out. I understand that there might be unseen problems. Someone should of informed me of the situation. I had other appointments that I had to cancel.

We bought a SUV in late December and noticed that it was making a grinding noise as well as you could feel it grinding when you were coming to a stop. It apparently passed the Scott Evans inspection before we bought it, however we asked if we could bring the SUV in about 2 weeks after for them to check it out. They test drove it, looked under the car, and told us there was nothing wrong with it along with they didnt hear any grinding. Fast forward over a month later and it is still making the grinding sound. We took it to a local auto shop and they found our rotors along with the brakes were completely rusted, which needed to be replaced. Now the grinding sound is gone and the braking is smooth. We felt scammed by Scott Evans especially the auto service/maintenance department. I dont know much about vehicles but I would expect a dealership to at least tell us there is rust on the underside of the vehicle I purchased. The sales team is nice and friendly, but be aware of what passing the inspection means. If you plan on purchasing a vehicle from here, I would highly suggest getting a 3rd party inspection before you purchase it.

Great visit! Hope John is still working there!

Talk with out rep jessie and he always does a great job

The customer service at the Bankhead Location is above average. These people go above and beyond to ensure your happy!!!!!

Hi, I had an appointment for 9 am for an oil change. I walked out of there at 10.45 . It should not take that long for an oil change!!

The service is awesome! However I don’t feel safe, because none of the workers, I mean none are wearing mask. I stayed outside the whole time. This is ridiculous! This pandemic is still here. They aren’t practicing any covid-19 safety measures.

I cannot say enough about how wonderful everyone is at Scott Evans Nissan! Preston, Jacob, Skylar, Leslie and everyone else I saw there were very friendly, and made the dreaded car buying experience a breeze! I bought a used car and my mechanic gave it a good once over and said I got a great deal! I will be recommending Scott Evans to everyone I know because they are the best in every aspect.

Very friendly ppl and in a timely manner

Andrew was very knowledgeable, friendly and efficient. Daniel presented all financial options clearly and concisely.

Came to look at New Murano, ready to trade. Never got helped, not surprised look at reviews. Headed to next store advise all to do the same!!!

Brandon was prompt friendly and worked to get me the car I that I’m loving

Gabriel was very personable, easy to talk to and work with. He had fantastic customer service and great humor.

U are the 1st dealership that call to thank us for our buy.But big shout off to your sales consultant Andrew along with his boss Bradley,Youre in our preys Jerry .andThank you Thank you Mr Buckner.U guys are awesome. It was worth the ride from Jonesboro.You won our business forever ThanksMel & Flo Freeman

We had a great experience purchasing our new vehicle from Scott Evans Nissan! From start to finish the team was knowledgeable, professional and not pushy in the least. They put us at ease and helped us every step of the way. Steve, Sylvester and Daniel are the best in the business. I highly recommend them to anyone! We will be return customers in the future, and have already been recommending them to friends and family.

I received what I wanted and everyone was so nice!

Have another recall issue but the parts have been ordered and it should be completed next week.

Exceptional customer service Andrew is the best. Big thanks to an amazing GM Scotty and the best finance manager Daniel.

Unbelievable! I will NEVER visit this dealerships service department again! I came here because they fixed a simple problem that Nissan of Newnan couldnt seem to fix and told several lies about. They gained my trust and I said that I would never go to Nissan of Newnan again... However after my experience yesterday I will never return to Scott Evans Nissan. Ive been taking my car to Nissan of Newnan for 5 years and never, ever has anything come up missing from my car. The giftcards that were stolen from my car have been in there FOREVER, so I know for a fact they were taken while my car was in their possession! My glove box was rambled through, for what I have no idea. I wish I could post the pictures. I keep my car and my glove box very neat so I know it was rambled through. I keep my giftcards in a sandwich bag in the case that holds my owners manual, with the exception of the 2 gas cards, which were also stolen, those were not in the sandwich bag, they were in the case. I guess whoever stole them figured that I wouldnt miss them since they were in the glove box but Im so peculiar with my car I know everything in it. I purposely keep the giftcards in my car and didnt feel I needed to remove them when I dropped my car off for service because as I stated earlier, when I take my car to Nissan of Newnan nothing is ever missing so I held Scott Evans Nissan to the same standards and didnt think anyone would steal my belongings! I am so bothered by this. I mean why steal from a customer?

Need to give a shout out to their service department. Took my Nissan Murano in to repair lift gate. Service technician got on it very quickly and determined the issue quickly. Fortunately it was a minor problem and it was corrected and I was sent on my way with no charge.

I like taking my car to them because I know they will do a great job.

This is a BAD company he’s a waste of time ‼️💯 unprofessional bad service ! Me and my sister was told to bring back proof that we start work and that’s all he needed ! Come Monday we come up here at 10am! Haven’t heard nun back so we come back up here at 4 and he’s dodging us .! As we come in the building! UNPROFESSIONAL

Came in for oil change and was done within the time they promised. Staff always friendly!

Everyone was super kind. They were fast and helpful. They got me in right away and answered all of my questions. It has been a super experience purchasing my car and now in the service department as well. I am so thankful.

Went to look at a Titan I had seen online during an extended hours of opening at the request of Sabrina. Got there at 8:00pm and signed a contract at 12:30am. Chris, Brad, and Daniel were professional and helpful making this event as pleasant as possible when you are spending many thousands of dollars :).

1st I went there for a car rental and was charged 150 deposit which is fine. Only had the car for one day and returned it exactly as I rented it. But when the deposit respose to be returned to my bank it was not. I called them and they said the had to keep my deposit because I had smoked in the car which is a bull face lie no 1 in my house smokes and after 4 attempts to a talk to the manager no one called me back my deposit was not return. So if you want your money getting stolen from you then go ahead and rent from Scott Evans.So I want to talk to them because I was looking for a new car and I had $10000 cash and they had the car listed for 11,400 that I wanted. That instead of selling it to me to for 10 they tell me I needed to get finance because Because the cash price was $15300 drive out. Which is $4000 more than the advertised price on their website which is wrong to me. They tell me that I wouldnt get all of the bonuses and incentive which you dont get on a used car anyway so theres ballface light again asked me to finance for 3 months and then pay it off so they could get their bonuses from Nissan finance. Which is completely crazy these people are nothing but crooks both dealings that I had with them theyve stole from me, they lied to me , did a bait and switch deal. If you want a good deal find a personal owner. The The sales manager Bradley is a big crook try to Cape pressuring me into buying something finance something. Dont do it, hes a typical salesman. And He Also promised me that he would take care of my rental refund which Im sure he never even asked about.

My wife took her truck in to get her gear shif fixed and their so called technicians told her its the linkage,600 dollars later the next day she had the exact same problem . This was a few years back and will never return or recommend this money pit.

Couldnt have been better. Jon and his team in the Service Dept immediately took my car in, promised to call me after the initial inspection to see what was needed. I was in for any scheduled maintenance, but I had no problems to report for them to check.I got a phone call from Jon, who patiently explained what their tech found, and asking if I wanted the work done. I immediately approved all items to be done. Jon advised me of the expected time frame for the work, and, as always, I got the call the work was done as he had stated.

Ask for Riley Johnson!!! Hes the best car salesman Ive ever had the pleasure working with. He took the time to show me everything about the car my fiance and I purchased. We had been there for several hours and was getting hungry and he even paid for food for us without even knowing if we was going to purchase the car are not. Ive never had any interest in a Nissan but he showed me a SUV that my fiance and I love and also had all the safety features for my family with all the bells and whistles that I can ask for. I world recommend him to anybody. AGAIN HES THE BEST CAR SALESMAN IVE EVER WORKED WITH!

Faith was great. She got in contact with me really quickly & was very helpful. When I got to the dealership Rudy gave me a really good vibe. We was able to handle business and have a good time at the same time. He kept me laughing the whole time. Rudy made the process go by smooth and I enjoyed it. He was really trying to help me. Those two made my experience a good one.

Brandon is an excellent car salesman he sold me my car 3 months ago and has followed up with me to make sure I am still happy with my vehicle. The service department also exceeds with service and speed.

A three hour wait with an appointment for tires and an oil change is excessive.The work was done well, but if its known that the warning lights for said work stay on until the car has run for a while afterwards it would really make sense to either run the car or tell the customer so theyre not receiving their car and then immediately turning around to ask why their warning lights are still on.

Brooke Verner was super nice. Was awesome she was willing to help answer questions I had And go out of her way to help me. I highly recommend buying from here

Sylvester, Brandon Harper, Mortez (Squeeze), and Ms. Cristy(shop) treated me very well, they are exceptionally nice people, and I will love to do business with them again! Unfortunately, I definitely believe that Jerry Conner should always ask the customer if they want the extended warranty b4 making the decision for them.

Very good place to shop and maintain your vehicle.

Love this dealership the young man that sold me my car is Gabriel Baker and makes sure he gets you the best Payment no matter what ...thanks Gabriel 😉

Found the solution to my car issues quickly and was able to fix everything I was concerned about. Service department made sure my son and I was comfortable during our wait.

I had my 2019 Nissan Armada towed to the dealership because it would not start. I was told it was the battery not the brake switch. I also was told there was no error code so they could not justify in fixing it, but to push hard on the brake to get it started. I got in my vehicle and everything was reset and now my automatic start does not work. I am just frustrated and my vehicle dont have 30,000 miles on it yet.

Ive always had a great experience at Scott Nissan. My last visit was no different. Great customer service everytime!

Scott Evans Nissan treated me with the utmost respect. Back in February of this year I was visiting from Macon Georgia and needed emergency service on my car. They immediately went to action and treated me so well and put me at ease and assured me that they were going to take care of me. I am very thankful and wanted- so very much to let them know how much I appreciated the exquisite way that they treated me.

This review is for the service department !! Top Notch service from start to finish .. Amy went above and beyond .. their knowledge of the vehicles and willingness to help , excellent customer service and speedy repairs and consideration for their customers won me over .. I drove 45 minutes to get there (bypassing several dealerships) and I have now found the new service location for my Nissan. I am a tough customer and I Highly Recommend them. Thank you again to Amy and the service team @ Scott Evans .

Our sales rep (Dallas) and team were fabulous in helping us get into our first brand new car. We discussed options for over 2 days and my husband and I were more than pleased with the results. We have already recommended Scott Evans Nissan to others who are in search for a new car. We had never had a good experience with dealerships in the past until we encountered Scott Evans Nissan. Thank you so much for your help.

If you are a woman- AVOID this dealership. I recently was considering buying a new car and I visited this dealership. My salesman Chris was professional and polite, but the pushy sales manager Bradley is stuck in 1953. He literally “mansplained” to me what a lease was. I have purchased MANY vehicles and am the CFO of my company. I am incredibly aware of how leases work as well as finances in general. But he proceeded to waste 15 minutes of my life explaining these things in the most condescending manner, it would have been hilarious if it weren’t so insulting! And here is the kicker- Bradley is much younger than me! So this little snot nosed kid felt superior enough to speak to me that way. What a joke.Oh and they are selling former rental and fleet vehicles which are valued less than a normal used car.When I asked if the car I was looking at was a fleet, I was told no. Yet the carfax proved them to be liars. Avoid this dealership.

I want to thank all the employees for the help they gave me and fixing all problems I had thank you very much I would recommend your dealership to anyone and everyone I will be back again thank you

Lucious is one mean mf, cabe act nice then mean. If you buy a car and then go back there to ask questions you didn’t get Cabe gone tell you imagine if they come to work to upset people like you come to upset them ima customer to that’s your job to answer any questions that I have. This place is trash.

Gabriel worked hard with the finance department guys to get us the deal we were there for. He was nice and professional and we left happy! This was our second purchase at Scott Evans!

Working with Brandon, Lucious, finance guy was a very pleasant experience. I got the vehicle I wanted for the terms I sought.

I left my car to have the transmission flushed. And I also asked if they would look at the charger in the console. Both services were addressed.

The service team is always friendly and knowledgeable. Jon is always on top of game. I really enjoy working with him when it come to my vehicles needs.

Andrew and Sylvester were amazing! Very Happy with my experience.

I always have a good experience here. There is a lady who works in the service dept. I don’t know her name but she is awesome.

This was my first time doing business with Scott Evans Nissan and I’m happy I did. A gem of a dealership in little ole Carrollton, GA. Who knew! But my superb experience was due to Jon! He was, hands down, undoubtedly a true professional! He communicated everything about my car repair. I never felt rushed, or dishonesty in what he advised. He always answered my phone calls and called me when he said he would. I was so pleased with him! Thank you Jon! Thank you. Thank you. Thank you.

I only asked for a oil change and got a diagnosis of what needed to be done for the vehicle to run efficiently! Very pleasant experience ☺

Karen went all out to get things done when I needed them. Great job after initially being told the seat belt part could not be delivered for 1 1/2 weeks which was unacceptable because of the safety issues involved. A case is still pending with Nissan about reimbursement of the cost to replace the potentially defective seat belt.Upate: Nissan covered parts and labor for the seat belt even though they were not required to do so! Thanks to Karen, Scott Evans Nissan, and to the Nissan company for their outstanding customer service!

I went and got my oil changed. Everyone was very nice and welcoming. Service was quick also.

Madison and Dallas were absolutely amazing!!! They went above and beyond to make sure we were completely satisfied. I have never had a better car buying experience!!! Thank you guys for making the process go so smoothly and all the laughs along the way!!!

Dallas was an amazing salesman I went and honestly expecting to get turned down and told I needed to build my credit some more but he got me in a 2020 Nissan versa and I am so in love with my car my payments are very reasonable if y’all want a great car and a great salesman go see Dallas I mean the whole staff is amazing and nice but he was honestly the absolute best car salesman that I have ever dealt with and I’ve worked in the industry he was definitely respectful courteous had me laughing the whole time we were waiting on paperwork

Services are always done with the best of care. I am pleased to be able to bring my vehicle to Scott Evan when needed. I want to thanks all of the workers for their dedicated service.

It was great thanks

Bought a 2014 Nissan Pathfinder and was told the squealing from the fan would be checked. Apparently that did not happen. The fan motor is bad, the serpentine belt is badly worn, and the brake fluid is black. Now it costing me $1,425 to fix. They also supposedly fix the door handle on my Fiat and it still doesnt work. Very poor service there. Very disappointed. The one on Bankhead Hwy. I want my money back!

Jesse was so friendly and courteous! I had such a terrible experience with nissan of newnan. I bought my car from them 2 months ago. I will always drive out of my way to come back to your service center. I was valued and so were my kids. A woman there gave me change for the candy machine too! It was quick service (but probably because my children were so badly behaved haha). I was so grateful to be treated so well. Thank you service team. I will be back!

I went for an oil change and tire rotation if need. I was told by the gentleman that I had a knot on my tire on the front passenger side. He said he recommended i have it changed but he would preform a tire rotation to put that tire on the back of the car where there was no weight. I was checking around my car today and noticed that the tire was still on the front passenger side of my car. So with that being said I was charged for something that didnt get done and also am very questionable as to if they really even changed my oil, after sitting there for almost 4 hours.

Awesome as always the employees are great and the service is incomparable

Awesome Guys !’ GM Mr Allen awesome guy very helpful. Chase and Dallas will do there best to get you in the Car or truck you want ! The will go beyond extreme measures of the customers . Very loyal team here .ask to speak with Mr. Chase when you !!

I recently traded in my 2018 Kia Rio and my salesman was awesome. He and all the staff were super friendly and seemed to actually care about you.

They are always so professional and polite. They stayed extra until after 6pm to get a tire fixed for me. Luis, Amy, Jon and Kenny always Go over and above. I take every vehicle to them everytime and will continue.

My salesman Steve Stachler did everything he could to find inventory for my leased Rogue, it took several days and several dealerships, but he made it happen! Thank you!

The customer service was phenomenal! They were very nice and courteous! They took care of my vehicle needs and I think I might buy a vehicle from there! Loved my experience! Keep it up! Only get better, dont fall off!

I went in for an oil change and tire rotation as well as to pick up a spare tire that was not in the vehicle when I purchased it. The service person that brought out my spare tire was even nice enough to install the tire under my truck. Thank you very much for going above my expectations.

My husband and I were researching for a new vehicle. We are picky so we wanted to know every detail before buying. Luckily we landed in the right hands. Shelby was able to get all the information we request quickly. Not only was she fast about her work, but she was so soft spoken and sweet! We will definitely recommend you guys to all we know!

Rudy Knox was the best salesman I’ve ever bought a car from. His sales manager, however, was one of the worst sales managers I’ve ever dealt with. Sylvester. He lied to my face and changed numbers on our deal at least twice after talking with me. Jerry in finance was just as bad. He actually told me that if I take the GAP insurance off, the price of the car would go up. If it wasn’t for Rudy, you all would have lost a sale. I will not be recommending this dealership in the future.

The service department was great. Jessie was awesome!

I am a first time car buyer and the sales representative Andrew did a very good job at explaining everything to me whether it was about the car itself or the paperwork. It was a very pleasing experience.