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Star Car Wash
3111 Old Denton Rd, Carrollton, TX 75007, United States
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Ja
Review №1

It is remodeled with the express car wash. There are free vacuum as well. I enjoy washing my car over here. Yes, it is clean n shine as the name!

Jo
Review №2

Its okay. But looks like theyre need more help. Only 2 vacuumed & not doing good job. They usually do better job than today. Hopefully its just today issue. Outside looking good. Im not sure about use their service. $17 for wash with vacuum is not cheap at all for job they done today.

Sa
Review №3

Amazing ppl and service, always do a great job

Ja
Review №4

Paid for the extreme works. My truck is still very dirty. It basically needs a full wash. Very disappointing. I realize I should have walked around it but I have never had my truck leave so dirty after paying for a wash. Normally I will find a few small issues and just wipe it down with detailers mist. This is past that. Sale # 23474098529

Ay
Review №5

Thanks for always hooking my car up monthly. Try to do little better and I will change my rating to 5 stars

Ev
Review №6

Excellent staff! Everything was explained perfectly and I felt confident in the word they did. I attached a photo BEFORE it was even wiped down. A+ service!

Bl
Review №7

This place is super close to my house and while it is convenient they do a seriously lackluster job every single time. Dont expect them to clean your windows properly they have never managed to do it when Ive been there. Everything is at done and its extremely frustrating. You would be better off going somewhere else.

Gr
Review №8

Always a great place to get my truck cleaned inside and out. Staff is very friendly..

Mi
Review №9

I went for a quick wash the other day and the staff was very friendly with minimal contact. The prices are very reasonable and it is in a great location.This has become my go-to carwash, I wish I had started going sooner!

Sa
Review №10

I went there to cancel my monthly wash. They gave me a receipt which said No Sale. It did not mention anything about cancellation. I got charged for next month again. They said they dont know anything. Ultimately, I had to order my new credit card.Also, They dont vaccum properly. They dont put the doormats in its original position and they are always unclipped.

ka
Review №11

8/04/17Weve wash all of our vehicles here for the last 5 years (minimum). It just acured to me we have never left a review.This car wash is the best in our area! Beats all surrounding areas within a 20 mile radius going in either direction.Thank you! Worth every dollar! We appreciate the care that goes into detailing our vehicles.

Ma
Review №12

$7 for basic wash, did a good job and they did a quick hand dry. I would go again.

St
Review №13

They do a great job and staff is very nice.Edit: The gentleman vacuuming my car found a $20 bill under my seat and brought it into me in the waiting area. I was shocked and impressed. Keep up the good work guys.

Ri
Review №14

Great customer service, but the cleaning of my interior panels was lacking. The exterior looked great

Ju
Review №15

Best place in the area, from the management Zadot, cashiers and cleaning crew, make customers feel at home.

j
Review №16

Quick, well-doned, reasonably-priced car wash!

Do
Review №17

Amazing job, my Truck looks awesome!

Ro
Review №18

The best time go to star Car wash is when its not crowded so that they techs are not pushed to get to the next car. Overall its a good place

J
Review №19

I specifically asked for a exterior wash, window cleaning, and surface wipe down. The exterior and windows look great.. my surfaces don’t seem to be touched. Dust still on my radio, console not wiped down, I did the 19.99 deal. Whatever that was. I wasn’t given another option or anything. Just wish I could’ve gotten the surfaces wiped down, I would have paid more for a better package.

Da
Review №20

These guys always do an excellent job; the interior is always clean and smelling fresh. Keep up the good work!

Ma
Review №21

There are much better car washes in the area. I dont like the service here. The car wash itself is very run down.

Di
Review №22

Worth ever penny spent there.Its a great price for the service provided

Ju
Review №23

Good car wash with great deals on Wednesday.

Br
Review №24

Good for the basic $6 wash, paying anything more is not worth it. Have gotten the $20+ wash and always disappointed. Last visit sealed the deal to never get more than a basic wash. Car was still dirty, back seat wasn’t vacuumed. My fault for not inspecting before I left, however was one of the first people there when they opened, seems like employees would do there best work. Oh well

Ch
Review №25

Service is Quick. The staff are careful with your car. Reasonably priced. Go early when they open on Saturdays. Detailing is very good and a great value here. They are glad to answer questions and will listen to your needs.

Sh
Review №26

Excellent Quality Washes and Great service from Staff, manager Sadot was extremely knowledgeable and able to assist in finding the appropriate solution for my situation.

Da
Review №27

Great experience!! Fast and consistent service. Wish they would dry the vehicle a little better since I have a black car. I say that knowing it would make for a longer wait time, while the vehicle is finishing drying.

Ro
Review №28

Excellent wash at a reasonable price. I was greeted by name and my car ended up looking better than the day I bought it. A Carrollton treasure.

Ve
Review №29

Good service. They’re friendly

Ni
Review №30

These guys always do a fantastic and detailed job that is worth well more than the money.I dont understand how they can have such affordable prices, do such a good job, and still stay open year after year. Its like their giving service away.Go give these guys your money you wont regret it.48hr rainchecks also if your wee wondering.

Ke
Review №31

Looks and smells like new.

Jo
Review №32

Best car wash in Texas.

Ar
Review №33

Decided to walk in here for a car wash - Ive been here before and have definitely liked their work. Brought my Toyota in for a basic was - decent price $16.99 for interior and exterior. Denise at checkout in specific is super sweet and you get a fragrance with your car wash! Every single person Ive run into during my visit here have been super nice, helpful, and welcoming. This will definitely be my go to car wash from now on. :)

Ro
Review №34

Been coming here for years. Place is fairly fast but worth the wait. Fellas give youre car a good wipedown and cleaning. Prices are good and you leave feeling pretty good about your ride.

ri
Review №35

Always have to be after them to wipe certain areas of the vehicle. I really like the manager, but the people are more interested in sight seeing than cleaning your car

My
Review №36

I received excellent service. Will return.

Da
Review №37

Great service ! I went to get my car seats cleaned /shampoo and they did a really great job . The staff were very kind and welcoming . I will totally go back .

Je
Review №38

Always fast and efficient. Never disappointed in their service.

Yu
Review №39

Always friendly, quick and reasonable price. i only come here to wash and clean my car

Ma
Review №40

Always a pleasure to do business with Star Car Wash. Professional cleaning at every $ value. The best price car wash in the area.

Di
Review №41

Good service from the staff here. I always leave a gratuity to show them I appreciate their work.

s
Review №42

They have lost a repeat customer. The cleaning was ok. (just ok for being so expensive) But other things were done to my car on purpose and was very unprofessional. I will NOT be going back.

Mi
Review №43

I typically stand outside and make sure everything goes the way I want, so based on that I give 2 stars. The price was reasonable and the staff was nice. The quality was substandard. I paid $26+ and my glass was not cleaned nor my console shined. Considering I told them to leave the backseat alone, they didn’t have much to do.

Mi
Review №44

Its fine. Its not expensive, the staff were friendly, but there were a lot of missed spots that I had to take care of on my own.

Ka
Review №45

Buff out foggy head lamps

Ye
Review №46

Tried this place for the first time and it’s more expensive that my old spot and they’re not that great! I could’ve done a better job. I will not be returning, I’ll just make the drive to my old car wash. (had the super wash)

Je
Review №47

Reasonable prices for the service provided. What amazed me was that they found a $20 bill under one of my seats and returned it to me. I had no idea it was there and they could have just as easily kept it for themselves. Will definitely go back.

Je
Review №48

I just got my car washed here and would not recommend. They are not friendly and most of all I cant tell if my car was washed or not. They did poor job. Wasted my money! I need to find another place to get it re-washed.

Re
Review №49

Great service, wonderful people. Leaves the might Tahoe looking good every time. They are fast at washing the SUV.

Do
Review №50

This is a horrible wash to go with. They high for one, what wash don’t have free vacuum with wash and it’s $6.00 to vacuum in addition to the wash that’s not good. The people were ok though.

Ch
Review №51

This is my first time using this car wash. Arsenio greeted me and made sure everything was done wonderfully. I left feeling I received a good car wash and excellent customer service. I will definitely come again.

Va
Review №52

Very Bad. Paid for full Interior + Exterior wash and had to remind them 3 times in order to get cleaned for what I paid for.

Ru
Review №53

12/23/18 3:39pm Woman at the counter was very Friendly but the wash looks like my kids washed my car. My kids are 10/11. I had to follow up behind the crew wiping down my car. I asked for a rag and wiped down sections of the car that was dirty. Back bumper was dirty, water running down on every door. The interior has sections of the windows where you can see they did not wipe down. Overall all 👎🏼 Got the Xtreem choice, I should of just used a garden hose though.

Ge
Review №54

Id been here twice before and all was well. Today I paid for the highest priced wash, and also left $5 in the tip receptacle. They didnt clean the inside of the door where the dirt was obvious, the car is bright yellow after all. I figured Id go back next time and explicitly ask for this. But then when I got home and walked around the passengers door, there were smudges that had not been cleaned. Complete waste of almost $35 and I wont be back. Too bad as its not even a mile from where I live.

al
Review №55

Payed for the extreme wash and the extra interior wipe down. Needless to say the interior didnt get wiped down the inside of the windshield still have dust from before I came though the wash. Exterior was left to air dry leaving water spots all of errands the car. This place used to be my favorite place to go for a quality wash on my BMW but after 3 bad experiences one after another Ill just take my business elsewhere

St
Review №56

They do good work and the price is fair. The staff is friendly and honest too.

Mi
Review №57

They do a good job for a reasonable price. The more you pay the more you get from a simple wash to full detailing.

In
Review №58

Quick and efficient

An
Review №59

Took my car to have it cleaned before trading it in and they scraped up the leather seat. I spoke to the manager who first told me they didnt do it then said it would take him a day to repair it. So much for getting a good price for my trade now!

Ri
Review №60

Great staff & the tunnel is safe wash to use gentle & effective wash.

Mi
Review №61

Fantastic

ma
Review №62

The only good part was the price and going through the machine wash. Afterwards, 2 guys wiped random spots on the front and sides of my car but left the back window full of streaks, and spots all over the driver & passenger side windows.. Even though they say they leave it spotless. Never again.

Al
Review №63

I like this place if I just go thru the car wash myself...but to pay $26 for someone else to clean it was not worth it. Like my car was still dirty and I was asking myself what did I pay for exactly? Someone to just come and put their dna in my car...like not worth it at all

To
Review №64

Awesome management with career employees who all have been there 10 plus years. Their service is superior to their competition. They wash my car or it ddnt get washed

Su
Review №65

They do a great job and the waiting area is clean and with plenty of seating.

Sh
Review №66

I am giving them four star in spite of a very bad experience. For normal car wash, a good place with a big waiting area. Locally owned businesses but make sure if you are looking for a detailed service they charge you reasonably. They quote 80 buck for my sienna but ask me to come back as it requires 3 hours of service and I was late. When I visit there after couple of days they said it would be 120 as it is a minivan. Their owner was very rude. Ultimately I have done the same service at a nearby carwash and they charge me 80

jw
Review №67

Be warned, i have an acute eye for detail. Having said that, i was just here and there were several spots missed. Bug guts still on the headlight, tar smudge still on front, passenger door panel still sprayed but unwiped in one spot. Charged for wash and wipe down, yet i was rung up for just wipe down. It was promptly handled, but a little annoying. For far less than half what i paid, i can do a better job so i wont be returning.

Mi
Review №68

Efficient, good wash and dry. Vacuuming could be a little better.

Et
Review №69

Soooo I just came home from the car wash... and washed my car.After returning from a road trip, we had amassed the typical bug genocide that accompanies said trips. Since I feared retaliation from the Bug Rights Association (should one exist), I went to have all evidence of wrong doing removed from my car. I chose Star Car Wash based on the positive Google reviews.To make a long story short: they essentially just ran the car through their car wash, which is identical to the ones typically found at any gas station, and then Windexed the windows. As a result, very little dirt/bug bodies were removed.This isnt a big deal if youre using the relatively cheap car washes at said typical gas station. It *is* an issue if youre paying $20 for that service.When I got home, I grabbed a sponge from the kitchen sink and wiped everything off the car in one swipe. This says to me that they didnt even try or quality control their own work... for $20.00.Do yourself a favor and save your money. Either do it yourself or find a more competent car wash. This place was not worth the time or the money.

An
Review №70

These guys are the best ever. I have visited many car washes but will only go to Star Car Wash for the past 2 years. These guys are the best Car Wash in the Dallas metroplex.

Ni
Review №71

Always get excellent service here. Used to take my cars to another wash in trinity mills and midway but I got tired of having to go back and complain that they didn’t get all the bugs off of my car. Star car wash takes the extra time to prep the cars properly before going in the tunnel.

Ca
Review №72

I love this place. Great job for reasonable prices

Mi
Review №73

Will not ever be going back to this place!! Got a $20 wash and they dont even do the inside,that costs extra!! The windows are horrible can still see the dirt where the wipers hit the side of he windshield. A 5 year old couldve done a 100% better job!! Do yourself a favor and dont go to this carwash!

Ru
Review №74

In and out on a breeze, did the exterior wash. The car was not dried thoroughly and I had to do extra cleaning and wiping when I got home...never again

la
Review №75

Best place which offers both car and tyre polish at best price,Joey greeted me in a great way and offered best washing service for my car !

Ci
Review №76

I am a long time customer. They always do a great job. Employees are nice and professional.

Ma
Review №77

Friend got the top wash here for 26 bucks and then had to point out several spots they missed on his truck. Also, 26 bucks apparently doesnt include a wipe down of your dash or they did that poorly as well.

To
Review №78

This is my hometown wash. They take their time and clean my car up right.

Ra
Review №79

Quick!

Le
Review №80

I guess if you just need a quick wash a dry this is your place. If you need a deep clean and detail..dont waist yoyr time!!! I spent $80 and waited 2 and a half hours. The good as visibly dirty and with a little spit came clean. Dead bugs all over the front grill and review mirrors. Water spots on outside mirrors. The inside door jams still dirty as well as the rocker panels. They offered to do it again bit it was closing time and I did not have time to wait another hour or more. They should have done it right the first time. NEVER wastingmy money there again!!!!

To
Review №81

Its okay if you are unable to get to the car wash at Hebron & 121. It seems Star Car Wash empaphasizes what you dont get with a basic wash rather than what you do get. I understand upselling, but if they are offering a basic wash then they should be proud of that service rather than downpalying it. I will say the employees are always friendly and they do hustle to get your car dry quickly. I am not a fan of the tip station in the outside waiting area. If I think an employee has gone above and beyond, I want to tip him/her. And I have done so. Overall an okay place but there are others that offer better value.

Ch
Review №82

Good food - good service.

Ca
Review №83

They did an okay job for the amount I spent. Still dirt left inside and outside. Didnt clean the cupholders out or any inside, other than a quick vacuum.

Pa
Review №84

Do not go here. Untrustworthy, mediocre service, and horrible quality. Rain and a vacuum hose can do a better job than these guys. I had my headphones go missing here beware!

Re
Review №85

This place suck

Fr
Review №86

Love it

De
Review №87

Be very careful with this place, your car can be very damaged and nobody will be responsible for that

Ar
Review №88

Great customer service!Most car washes dont clean your car as they should, this people actually clean your car really good. A+

Gr
Review №89

Always have gotten cars washed here. They do fine.

Mi
Review №90

Did it okay job on the inside of the car. Notice later that evening that there was a scratch on the bumper and the back end was not vacuumed.

Gr
Review №91

Its okay.

El
Review №92

Not bad for $20 - wish they detailed a little closer inside, but maybe thats an upcharge :) They did clean the outside and windows very well, and dusted the dash. Just hated seeing cupholders still dirty.

Ch
Review №93

I just left Star Car Wash and I am less than pleased. I have been a customer for 12/13 years and it seems things decline more and more. I pay for the more pricy wash hoping to get better service. Well that doesnt really work out real well.At best the cleaning is half ass. I point it out and a language barrier appears. I take back to the front and another poor attempt is made... I have to do this everytime. I finally just settle for it and leave but I cant do that anymore.I decided to take a few pictures of this wash to remind myself that the conveniences of them being down the street does not out weigh the poor job they have demenstarted over the last few years or so. If you need to see it, Ill send you pics... if not, you might try a different place... sorry to Star! I wanted to keep using you but I just cant pay the money and get such poor service.

Ca
Review №94

I only do exteriors car washes, they have great customer service and the machine does a great job cleaning my car! Hand dry after even with low 6.99 exterior car wash....

Do
Review №95

Interior not cleaned properly

T
Review №96

Very good wash, a little pricey but the prices are posted. Good wash.

Da
Review №97

This car wash is the most unprofessional car wash I have ever been to. I went to get my car washed and paid $12 which is supposedly the super wash where they vacuum the inside, dry the exterior, and amerol the wheels. I had to do ALL the work myself. It was my first visit and I received NO DIRECTIONS on how the service worked or how to proceed. I asked numerous questions and only received 1 to 2 word responses. When I asked about the vacuum service the unattentive, rude, and unhelpful cashier advised me that I pulled in the wrong lane and didnt offerto correct the issue. HOW WOULD A NEW CUSTOMER KNOW THIS!!! THIS WAS A COMPLETE WASTE. SAVE YOUR $12 AND JUST WASH AND CLEAN YOUR OWN CAR OR TAKE YOUR MONEY ELSEWHERE.

pa
Review №98

Good service for the price but dont expect much.... my car was scratched the last time I went there

Da
Review №99

Horrible Job , I Went In for A Exterior Wash & the Lady Who was drying Did A good Job , & but once it came out The Guy who Was Clean Tired he Didnr Loom like He wanted to work All he Did was Pass The rag Through The Rims & the 2nd Time I went They scratch My Truck ! Horrible Service Here !! Never Again will Go !

Ca
Review №100

Prompt, clean, very good customer service with a smile!

Information
31 Photos
100 Comments
3.9 Rating
  • Address:3111 Old Denton Rd, Carrollton, TX 75007, United States
  • Site:http://www.starcarwash.com/
  • Phone:+1 972-394-7208
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:9am–6pm
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