user
Walmart Auto Care Centers
5323 E Court St N, Burton, MI 48509, United States
Appearance

Comments
Al
Review №1

I loved Burton Walmart auto center! Theyre very professional, helpful, and inexpensive! They did a great job in a timely manner! I will ONLY be coming here from now on!

An
Review №2

The first time I went here to get an oil change, I waited for someone to approach me for service and no one acknowledged me. When they did, I found out I had to pull into the lube spot. When I pulled up, I waited again and no one came to assist me so I left. Grand blanc Walmart is sooooo much better. Today i went to get an oil change and as soon as I get on the highway, my car started smoking so bad I thought my car was going to catch fire. The guy that did my oil change didnt do something right and had left when I went back. They did fix it but I will never go here again.

Su
Review №3

Really friendly service very fast. very much recommended

Iz
Review №4

I do not know what they filled up all the washer fluid oil level radiator fluid and put the correct amount of pressure in your tires but Valvoline does and you can get a $15 off coupon if you call them

Va
Review №5

Ms. Mary and the other angels! They know who they are! You guys are AWESOME!!!!!

Ta
Review №6

Excellent Customer Service. Great Deals on Oil Changes for All Vehicles. Different Prices for Different Auto Vehicles & Makes & Models & Year. Walmart Auto Service Centers Offer Dofferent Kinds of Auto Care for Your Vehicles. Some Auto Services they Offer is Oil Changes, Auto , Pickup & Rv & Garden Batteries to buy & They can be installed too. Windshield Wipers Available to buy & get Installed. All different Kinds & Brands of Tires to buy here too & get Installed. And there are other Auto Care Services are Available here too. Pull In. Walk In. Or Call & Make An Appt. Walmart Auto Care Center is here for You. And your Family & Friends. Walmart Auto Care Centers are Cheaper than some Other Auto Shops too. Staff are nice & friendly too And Knowledgeable too.

J.
Review №7

Made a appointment for new tires and rims to be installed. Upon arrival i was informed there was no appointment made for me.(strike 1).i had 4 new tires installed on 4 new rims, i was told it would be 45 mins maybe 1 hour do the work. Well i was there 2 hours(strike 2).really guys , 2 hours to mount and install 4 tires. Thats a bit excessive. Someone needs more training. Looks to be a quality install. Balance of tires is good at highway speed, price was good for service. Just a bit to long of a wait for me..

TI
Review №8

Got a full set of tires for a good price n great customer service

Mi
Review №9

I ordered tires from Walmart.com to be shipped to the tire center with an installation scheduled upon delivery. I got notified they were delivered and went in for my appointment. When I arrived I was told they could not install the tires unless they were the exact same size as the original vehicle manufacturer tires that came on the vehicle. My truck has a lift and currently has 35” tires on it. I bought 35” tires to match the current ones but they said it’s Walmart policy not to install an tire size different than manufacturer original. I explained that it does not say that anywhere on their website and was simply told “sorry, but that’s Walmart policy”. Very poor customer service! Buyers beware!

Sa
Review №10

The lady working wasnt helpful and Seemed like she didnt want to be there or help me

To
Review №11

Got some tires and they installed them quickly.

Rh
Review №12

I have a national warranty on my tires but would not accept payment from the warranty company to get a new tire since it was the only place open ... Had to wait till Monday to get a new tire somewhere else

Da
Review №13

Gr8 fast service

Da
Review №14

They gave fast service polite and courteous

si
Review №15

They were very professional and quick.

Ho
Review №16

Took 2 hrs to change one tire

Mi
Review №17

Wont buy tires here again! I was the only one getting a tire that morning cause of a blow out I had. I only needed one tire, no one was in the bay getting tires done. The lady doing my tire unfortunately was the lady doing the check ins for oil changes. It took her over an hour for one tire!!!! It was ridiculous Everytime she went to work on my tire someone showed up for oil change and she stopped working on my tire to check them in. Sorry I would rather go to discount tire, which I did when I bought 4 brand new tires on Black Friday. Just lost my business again, just like I wont ever get oil changes their either.

Ja
Review №18

Called before I went there to get a price quote on having my own extra set of tires put on my rims. Price quoted was $80. Got there and there was going to be a 2 hour wait. Left and returned 2 hours later, still a wait. Decided to confirm their price quote. It was $120! I left and went to a different place and paid only $72.

Wi
Review №19

Good in a pinch or tires and batteries maybe or oil change maybe. But absolutely nothing else

Cr
Review №20

Waited 30 minutes for someone to tell they couldn’t get to me today bar sue it was a 3 hour wait. After someone said they would right with me. This is the last time I will ever drive into Walmart’s parking lot.

De
Review №21

Not a great experience. Went in early morning to have 2 new front tires put on my car. I was told they put the new ones on the back and the good 2 tires on the front. They said it was going to take 1 to 1.5 hours to complete the work. It Took over 2.5 hours to perform the work and they didnt even move the tires around, leaving the 2 new tires on the front. The people working the counter were not very friendly or helpful, and all they did was complain to each other how they didnt get to work the store they wanted to be at. I understand people get frustrated with their jobs, but dont do the complaining in front of your customers.

Mi
Review №22

Nothing working when I was here. No sign, no one to answer calls or assist. Pushed the call button a few times, nothing. Waited 10 minutes, had to go find someone (who knew nothing but would send someone promptly). 5 minutes later was finally told no oil changes. I understand things break, but how about a sign or someone to tell people the status? Why make people wait just to turn them away? No one ever apologized for anything. Why would I come back?

De
Review №23

It was excellent however I was there at 7 and they werent quite ready for customers yet. If you open at 7 please be ready at 7 thank you. Everything else was perfect.

He
Review №24

We were in and out in a fairly efficient timeframe. Price was within budget. I would suggest calling ahead to see what the wait was if you are in a hurry.

Ta
Review №25

I was told I would be finish in 40-60 minutes and I’m still here 2 hours later. The disheartening thing is there were other cars that left before me and I was here first. Also I feel they don’t effectively use time managing skills which is up to the manager. New staff has came in which is not the staff who greeted me. If I had to wait on other staff I could of enjoyed my day and planned another appointment or another location. Not satisfied at all

Ri
Review №26

I went to Walmart Care Center for a tire rotation. I added an oil change to the service menu. I arrived at 2 p.m. my old change wasnt done until after 4 p.m. . Thats way too long. Then I was informed that my lug nuts on my two front tires cannot be removed by their technicians, the same technicians that installed them the last time they did a tire rotation. I then decline the tire rotation and went to Belle Tire to have the service completed. Probably going to have to have Walmart reimburse me for money spent elsewhere. The absolute worst experience ever.

Na
Review №27

Slow service 1.5 hours just to get a tire mounted and balanced

Da
Review №28

Walmart is a great place there warranties on batteries are very good I dont know if they need the warranty is good easy to replace I suggest if youre buying a battery go there the warranty is the best The grocery department is failing pretty bad orange juice section is exactly like miers! No high pulp!the coffee section is slacking too.I also bought a 1.50 head of letuce that was rotten😢

Do
Review №29

Always friendly helpful. Go the extra mile in the garage. Matt is very knowledgeable. Walmart however, should do better for them. They all work hard

Ma
Review №30

Will never use the Auto Care again. Had a flat tire got there right when they opened...had to track someone down to get help. Meanwhile the cars were lining up at the bay doors. The lady inside told us to go get the tire and take it into their garage and someome would meet us out there. Mind you when I got there there wasnt any other customers in the Auto Care area...someone finally came over and I was told it would be over 2 hours for my tire to get fixed because there was a line up at the bay. Told the guy we were there first he didnt give a sh*t. Never again.

rh
Review №31

They didnt have what I needed.

De
Review №32

Good prices and friendly people. This is what i posted 5 months ago. Today, very different. People are lazy or they are incompetent. Either way, close this facility until you can get some people that know what theyre doing. Its as if someone new is training someone new perpetually at this location. I have been here over 3 hours and my vehicle has been on a hoist for most of that. How long does it take to change the oil and rotate the tires? Four days at this location. Terrible. Simply terrible.

Tr
Review №33

To much oil in my CARS. Two quarts over. Not good not good. Oil turns to foam and does not lubricate your engine. Also makes you lose oil pressure. Truck is sitting in a non working position I now walk to the store. Ty I wouldnt take my tractor to them.

Br
Review №34

They dont know how to do all the changes there because they need a machine to do it for him they said it takes an hour because their pet is not working for some stupid reason shouldnt take no more than a half-hour the old-fashioned way to do an oil change good luck.

Me
Review №35

Got my oil changed. Was in and out quickly. Nice lady that worked on my truck

Ca
Review №36

I showed up 15 minutes after open and was the only customer, the person checking me in said itd be 40 minutes until they were done with my oil change. I soon found out why the estimate was that long, the two workers were just leaning on my truck talking and not even trying to look like they were working on my oil change. When they were finally done I had to then endure being talked down to about the condition of my tires, mind you I was there for an oil change and nothing else. The only reason Im giving 2 starts is because the service did seem to be done properly. But the lack of urgency and attitude of the workers is disheartening.

Sh
Review №37

Damaged my vehicle and will not let me view video. Claims it didnt happen there

Ve
Review №38

Nice place and people were very friendly and helped me.

An
Review №39

Everyone was friendly and they finished my car before I was even done shopping so I didnt have to wait on them. Very affordable too!

Ro
Review №40

Checking out seemed to take way longer than it should have. Over 2 hours for a battery install and an oil change. Price was low, will see about quality...

Cl
Review №41

Great service

Ke
Review №42

Felicia was great, she took care of my battery issue very quickly

Aa
Review №43

Would advise not going here unless you want to wait 4 hours for you car to get, what should be a 20 minute oil change. Customer service is horrible and people who work there do not care about you nor do they want to do their job.

Ch
Review №44

Three hours for a set of tires then another 45 min. For three people to check to make sure my lugnuts were tightened down. What a horrible wait. I get at least three sets a year and thought they might do good and I could switch to Walmart I was wrong I dread thinking I paid for my balance and rotations through them

Br
Review №45

Little slow but great service

al
Review №46

Very poor service. I arrived at 1109am to get a flat fix, only to find out they couldnt fix it.So I purchased 4 tires and now its 146 pm, stills waiting for my car to be done. Talked to CJ, assist manager, he said he has three people working on my car but there is only two. Time to call district manager and the regular manger on Monday,

Go
Review №47

Good quality care

Ad
Review №48

Service is slow greeter at front door is nice name is Lawrence always happy

Sh
Review №49

Good service. I had my tires balanced; I shopped while I waited.

Wi
Review №50

Took a couple hours just to get a new 🔋 battery. Auto department needs more experienced help. Price was fair but my time is worth something too

Jo
Review №51

Worst service Ive ever had at a Walmart Auto Center!The service clerk was rude and not helpful in the least.( Not going to make the mistake of coming back )

Ch
Review №52

Too many customers for the amount of service people. 1 or even 2 at times can not handle the volume. That equals bad service but due to company greed, not bad employees.

Ch
Review №53

Was told our spark would take less than an hour and a half to change the tires out from all seasons to the winters we provided. We’ve now been here for 3 hours and it JUST got put on a lift after sitting in the garage for an hour. Terrible time management. I worked as a Tire and Lube tech for Avis and we would have gotten fired if we went over an hour for a 4 tire dismount and remount.

Li
Review №54

The front desk 👩 ignored me asking a question. I didnt get 😠, just annoyed. I got my question answered by on of technicians

Sh
Review №55

Always Great Prices. With Nice Peaple

Gr
Review №56

The techs working did a decent job, had tow tires mounted and a oil change. thw whoke thing took over 3 hours. Just not organized, vome on mgmt, get it together

Su
Review №57

Very friendly, great work. Great prices.

Jo
Review №58

The cheapest place in town to buy a battery still, but do yourself a favor and install it yourself.

ro
Review №59

The routine at this particular store is to damage your tire pressure sensors so you have to pay more to get your car on the road, A definite thumbs down!

As
Review №60

Unfortunately, they wasted my time 2 days in a row. I will now take my business elsewhere to someone that knows what they are doing.

sa
Review №61

Rude, no means of urgency , understandable if you are short-handed but no reason to be rude and dismissive of customers

Te
Review №62

Surprisingly had great deals on new tires

Da
Review №63

They were glad to help me out in an emergency tire replacement. Only 30 min.

Qu
Review №64

My oil change was REALLY only $20 and some change did try to get me to purchase anything else

Br
Review №65

My mom took her car in working they were suppose to just do an oil change however when it was time to pay only to find out the car did not start the car parked outside cars unlock with the key stuck in the ignition . Do not take your car here. Not to mention none of the employees or managers were concerned!

Da
Review №66

Mary u r the best

dn
Review №67

Theyre so so oil change depends on your car they broke the cover that goes over the bottom of my oil pan and broke my headlight trying to put in a new bulb so be careful with these fools their not certified anyone can work in tle

D1
Review №68

Buy tires on Walmarts website to save money. It is additional to get them installed with road hazard warranty, but worth it. Only downfall was time it took to get them done.

Tr
Review №69

They say online they close at 7pm but when we got there, they stop accepting new caras at 5PM.

ih
Review №70

Best team. Best Walmart

Am
Review №71

Waited over 3 hours for a tire change and missed out Modest Mouse conert because they have a bunch of geezers working on the auto dept.

ch
Review №72

It took over 3 1/2 hours for an oil change and tires.

Ma
Review №73

Nikon and Felisha is just wonderful

St
Review №74

Great info for tires

Do
Review №75

Very busy not enough employees to handle the amount of customers needing service

Ma
Review №76

We only need to change 2 of our car tire but they wouldnt do it because their policy require to have 4 tires change. What a ripped off!

De
Review №77

Great prices on tires

L.
Review №78

Fast and great customer service

Sh
Review №79

Only place that had the right size tire on a Sunday.

Ro
Review №80

It was an un called long wait for an oil change, and they told me $45 but when i finally checked out two hours later they charged me $61???

Jo
Review №81

Never go here. Find an alternative or waste your time and money

We
Review №82

Great experience very helpful and quick

Ro
Review №83

So far so good !

Da
Review №84

Good tires at reasonable prices

Ch
Review №85

Very happy with their service!

Da
Review №86

An hour wait at minimum no matter what yu need done.

Me
Review №87

The Bob guy was rude and they r very slow

Ti
Review №88

Worst service ever wouldnt trust that the work you paid for is actually getting done.

Ke
Review №89

Took 2 hours to get my battery replaced.....

Ju
Review №90

Good

La
Review №91

Great service

Sh
Review №92

Cost isnt better than other places, and the people are rude

Co
Review №93

They where great

He
Review №94

Good service

An
Review №95

Fast great service

Mi
Review №96

DO NOT GO HERE!

An
Review №97

Pretty quick

Je
Review №98

Anything and everything is 2 hours plus

Mi
Review №99

Like to shop there

Ac
Review №100

Told it would be an hour wait for an oil change. Come back an hour and a half later hasnt even been started yet. Super slow and incompetent workers.

Information
7 Photos
100 Comments
3.2 Rating
  • Address:5323 E Court St N, Burton, MI 48509, United States
  • Site:https://www.walmart.com/store/2273-burton-mi
  • Phone:+1 810-744-9430
Categories
  • Oil change service
  • Auto parts store
  • Car battery store
  • Tire shop
Working hours
  • Monday:12–6pm
  • Tuesday:12–6pm
  • Wednesday:12–6pm
  • Thursday:12–6pm
  • Friday:12–6pm
  • Saturday:12–6pm
  • Sunday:12–6pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Quick visit:Yes
Similar organizations