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Premier Computers
15607 1st Ave S #101, Burien, WA 98148, United States
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Ja
Review №1

Richard from Premier Computers was an excellent technician and very friendly to work with.I brought my Google Pixel 4A in for a screen replacement and the job was done within an hour. Previously I had reached out to big name repair stores and they could not support the job with less than a 7 day lead time. Richard was able to overnight the new screen and get me on my way.Happy to be supporting this local business; thanks Richard!

Ma
Review №2

It looks like a dive, but the customer service and knowledge behind the counter is invaluable. I felt comfortable with everything we did to get me back up and running. Black owned and operated. (I think)

Bu
Review №3

I talked to some one online and they where so helpful I just can really appreciate great customer service now days.

De
Review №4

I can tell you from personal experience that Richard takes great pride in his work!!! If I could i would give him 10 STARS !!!!!! He his honest and a great pleasure to work with.Thank You Richard, Sincerely, Dennis1

Ju
Review №5

I saw this place next door to the cafe I ate at and thought Id give them a shot at fixing my MacBook Pro that was running slow. Richard got it running fast once again. Fair price and quick turn around!

ra
Review №6

Fantastic service! Made my old MacBook faster than ever. Great pricing, highly recommend this little shop.

C
Review №7

I have brought a couple of computers here. all of them different flavors of Lenovo Think Pad. Richard has always been able to fix what ails them in an efficient manner and so affordable! His solutions are well considered. He never suggests just upgrading technology like so many other highly technical people. He can really extend the life of a piece of equipment.

Be
Review №8

I took a 2009 mac book Pro in that was black screen. Richard got it up and running again, even able to replace the seven screws in the back and supply the proper charger, as that was the problem all along.professional and reasonable.

An
Review №9

Richard at Premier Computers was exactly what I was looking for in a computer repair service. I took my macbook to the Genius bar at first, and they didnt give me any options to work with. I took it to Richard the next day and he helped me find the best solution to suit my needs. Im writing this review from my computer that the genius bar could not help me with for less than $500. Also, he doesnt charge a diagnostic fee, and will open up your machine right in front of you, and go over any issues youre having. So, you can feel very confident, youre getting the best service. I cant recommend Richard and Premier Computers enough.

Ja
Review №10

My Mac Pro was repaired by Premier, with a fair quote and quick service.This was a complicated repair and was accomplished in one day. The repair has been operating for 2 months and no problems. My experience was very good with this company. The owner was easy going and kept things simple. There was no attempt to up-sell. He did exactly what he said he would do. Overall, its easy for me to give a rating of 5.0. Im happy to recommend Premier to my friends.

Ru
Review №11

Richard is great, he went through my computer With me to see what’s wrong with it. Instead of charging me like the other computer repair guys to just take a look at it. I recommend You go to him if you have any problems with your computer. He’s a really nice guy too.

ea
Review №12

The guy who runs this store is straight talking , honest and knows what he is doing. What more can a customer ask for? :)

Ja
Review №13

We went through many computer shops. For example..... Comp USA, Staples, Office Max, Office Depot. Plus many private computer repair shops, including Techs. Premier Computers gave us the confidence that we can move forward with business related projects. Due to the fact that we have a great technician willing to inform and advise us, about tech options relating to PC repairs.

La
Review №14

Richard is very knowledgeable. Honest, fair pricing.

Ki
Review №15

If you know anything about technology. Then you would understand when you are trying to make your computer do something, but due to lack of information about computers. Will hinder the growth. So far premier computer have captured my attention because I am able to explain what I am trying to do, and this company gave me options.

jo
Review №16

Richard is awesome. He fixed my computer and my sons Ps4. He is reliable, honest and speedy. He is a pleasure to talk to. He has very reasonable prices and is very honest. I would recommend him to everyone.

Cy
Review №17

Really enjoy this company always very helpful and knowledgeable. I like the one on one help he gives you. Owner is very friendly. I truly support local owned business. I will be back and recommend him to any one it’s worth the drive.

Ry
Review №18

I don’t usually leave reviews but I was so happy with the service from this place that I had to leave a good one. Busted my macbook and wasnt sure what was wrong. Two other places told me it was a logic board problem (which is expensive ofc, and difficult to fix because of the pandemic/obtaining parts), and two other places charged like $50 for a diagnostic. Uhhh no Im good, lol.I called this place and he was honest up front about how they diagnose and how they might be able to help me.I came in and he spent time looking at my laptop right in front of me (I appreciate the transparency!), explained it wasnt a logic board problem and that it was a keyboard problem. I was skeptical just cus the other two places said it was a logic board issue, but he explained throughly why my keyboard was messing up my laptop. This saved me a looooot of money and time from wasting it on a new logic board when I didn’t even need it!!The rest of the process was a breeze. A very knowledgeable, fast, honest, affordable and pleasant business to support!! I was suuuper happy with the outcome and my laptop is all fixed!Save your money and time by taking your Apple products here!!

el
Review №19

Richard is one of the best and helpful person I know he fix all my computer with a reliable price and all ways there for me hope to have more people like him

Er
Review №20

Fast and affordable.

A
Review №21

Found this place only because it was close. After having my laptop repaired there I must say if you like good old number one customer service and want a top notch tech you must patronize Premier Computers. I did and will not go anywhere else. And he even has reasonable prices!

Be
Review №22

I highly recommend Premier Computers. Richard fixed our old laptop a while back and did a superb job. Furthermore, we just had a situation involving a cell phone screen... to make a long story short, I was absolutely impressed by their honesty and integrity. A+++

Dr
Review №23

Premier computers is the best! Honestly, very welcoming person, very reasonable price, probably the cheapest available price on the market! I have dealt with him several times, so far he has been the best and the cheapest! I go there not only for repair but also to get some used computers and printers. He carries all kind of printers and computers. You want to get the most out of your money? check him out!

le
Review №24

Richard is clearly very knowledgeable has always been very friendly and accommodating for all of my needs in computer service and adjustment. Im not a very tech-savvy person, but he is always patient, and able to explain things in ways I can understand. His fee structure is most reasonable, and he has even made service calls to my house without extra charge. And on top of all that, he likes my little dog, and she likes him ! I would recommend Premier Computers to any user for service and advice.

Er
Review №25

My experience with Premier Computers has been OUTSTANDING. The owner, Richard Anderson, is a hard working, intelligent and experienced computer guy, who approaches his business with a can-do attitude. He is an honest, friendly gentleman who has without fail quickly determined the problem, explained it to me in laymans terms and then rolls his sleeves up and fixes the problem. His fees are highly competitive without the sales pitch to buy this or that when in fact you dont need to do anything further.I would recommend Premier Computers without reservation to both companies and individuals alike in need of assistance with their computers.

Di
Review №26

I took my laptop into Premier Computers to fix a software problem that did not allow me to turn the computer on. The owner was very easy to work with. I left my laptop with him and he called me within a couple of hours to tell me it was fixed. He charged $65, which I thought was very reasonable. My laptop now works better than ever.

Ne
Review №27

Premier Computers does a great job supporting our network and live streaming service. They keep our old Macbook Pro running and they have an awesome turn around time.

Ja
Review №28

My boyfriend uses this place all the time for his computer repairs and always has great service.

Ca
Review №29

I have two laptops that my son couldnt remember the passwords for. Richard bypassed the passwords in minutes giving my son access to his laptops again. One laptop also had a broken screen, which Richard had repaired the next day. Richard Anderson is a very knowledgeable, and experienced computer person. I would recommend him to everyone; and will never use anyone else for my computer needs, from now on.

Bi
Review №30

Upgraded my old macbook pro and now it runs faster than the day I bought it. Good service, couldnt be happier.

Gr
Review №31

Richard has been a wonderful help with all of my Macbook Pro and iMac issues. I send my family and friends to him and they always give great reports.

So
Review №32

I went to his shop after going to another shop near by that wasnt even open even during business hours. Initially my laptops fan was making a loud annoying noise. The shop owner diagnosed my laptop for free and found the fan needed to be replaced. After about 30 minutes he called me back and said he had a used fan that would work. Over the process of an hour he fixed something that should have taken a few days. My laptop is incredibly quiet now and I am very happy. I shall return when my electronics needs repairing.

MA
Review №33

Good guy

A
Review №34

Richard fixed my laptop screen, and I have nothing but good things to say. Hes very polite and professional, his initial estimate was accurate, and the work was done quickly, and the end result was excellent. Would not hesitate to go back.

Li
Review №35

I think Richard is some sort of magical computer wizard . I was on the phone with tech-support from the geek squad for over an hour and they couldn’t figure out how to fix my computer and told me it would cost $150 at least to repair...of course I said “no way” and found myself at Premier computers not expecting much... but no joke Richard spent literally 30 seconds on it and he got it to work again!!!! and it was only $22!!! I can’t believe this person even exists. Everyone needs to come here if they are having issues with their laptops or computers! He totally made my day and now I can binge my Netflix shows again!

Pe
Review №36

My company has on a number off occasions used Primo to fix our computer issues, more recently I had a FBI virus which kept my UPSshipping computer from functioning and therefore we where not able to ship product out.I called and asked if they could remove it if I bought it in.I was assured thatit could be taken care of quickly. I was able to get my UPS shipping computer repaired and back in service before the end of the day.They are very helpful and have a wealth of knowledge . I have recommended them to a number of my business associates who have had computer problems

Jo
Review №37

Premier computers has helped me with my music programs. I am greatful that I did not lose all my music files. When my computer was serviced with this company.

B
Review №38

Ive had a very frustrating experience with this business, while I want to recommend it I cant say that my laptop was ever fixed. The owner seems very friendly, but when it seemed like he no longer wanted to work on my wonky laptop he got very cagey when I asked about updates on parts coming in.I had to keep calling and calling, and even when he said he claimed a part would be in in a couple days I wouldnt hear from him for weeks. My assumption is that he was hoping Id give up and go somewhere else. Well... he wins, I will go somewhere else to get my laptop fixed. That being said, I cant really recommend a business that refuses to communicate and chases away customers. Not super sure if I did something to offend, I always tried to be patient even when I felt jerked around and ignored.So, feel free to come here if you have a problem he can easily fix, but for more complicated fixes maybe go somewhere else, because if he doesnt want to do the work he just... wont.

Hc
Review №39

Premier computers fix TVs also. OMG 😲

Ma
Review №40

Very friendly. Most honest repair man I know...and fast service as well! Thanks! :-)Im back again for a second time (different issues) and I cant tell you how helpful Richard is... Theres no where else is go. Ive refered my family and friends already 🙋😁❤❤Thanks again Richard

Ja
Review №41

Very good knowlleadge on repairing computers excellent prices and customer service

Je
Review №42

Premier Computers have helped me with every issue I have had, there service is world class. I would not take my computer any where else in the greater Seattle area. The Owner and Daughter are very patient with every off the wall question I have asked.

jo
Review №43

Richards been taking care of my laptop, iPad, iPod for years. A great place to go for all my little stuff and big stuff, and hes extremely patient and knowledgeable. I wont go anywhere else.

Er
Review №44

I truly was in a pickle until I got to Premier Computers. Have you ever passed by a business for 10 years and always wondered about it? Well, I did wonder about it and I am so glad because I finally walked in a few weeks ago. I no longer have to wonder.My issue was with my Iphone 5. My phone was also disabled phone because after my screen cracked, I tried to log in too many times.I walk in and there is this friendly man who is not only patient with his customers, but he has soooooooo much knowledge about computers and phones.Richard, the owner, explained to me what the issues where with my phone. He talked me through what had to be done and even let me get on his computer to try and un disable my phone.What did I learn from this experience? YOU NEED TO CONSTANTLY back up your information on your phone because if ya lose your phone, you could be in a world of trouble. I had been to at least a half dozen other places, trying to get my phone functioning again and Richard gave me THE BEST price out of anyone. I was so relieved to find a store, where the owner knows how to treat customers, is upfront, and his prices are EXTREMELY competitive. I also found out that Richard does house calls for businesses that have computer and other issues and he will also make house calls.Why am I telling you this? Because Richard is the person you need to call for ALL things phone and computer related. It is just refreshing when integrity meets competency and Richard at Premier Computers, has that in spades.I have a few old computers that I still have the hard drive for. I cannot wait till Richard helps me transfer that info to my new computer.Over 10 years in business in Burien. Richard is doing something right. I am just so glad that I got the chance to experience such excellent service. You should too!!!! Call Premier Computers for all of your needs. I do not think you will be disappointed.

Je
Review №45

Fast, efficient service (much faster turn around than I expected); non-techies are treated respectfully.

Bi
Review №46

Richard from Premier was very helpful after transferring internet carriers with my address book. He answered all my questions. I would be happy to use him the next time I have computer problems. Billie

da
Review №47

I brought my 2010 MacBook in here because it was running extremely slow. Richard replaced some components and had it running better than new within a couple hours after dropping off. I would highly recommend using Premier computers

ed
Review №48

Great guy takes care of all my tech needs 🤟🏼

H.
Review №49

Premier computers provides great computer service.

Ma
Review №50

Fast, effective, reasonable prices. Richard knows his stuff.

Ol
Review №51

My business partner and I have worked with the owner of Premier Computers. Pertaining to small issues that have a huge impact in our daily business affairs.

Va
Review №52

Great customer service!

Ja
Review №53

My computers was acting funny. Personally as a average working individual. I did not know what the problem was nor did I know what to do. Premier computers checked my entire network and found out that my internet service was not performing 100 percent.

Ju
Review №54

This guy is honest and went out of his way to satisfy my problem. Very reasonable priced

Ru
Review №55

Premier Computers has played a fundamental part in me having the right technology in place when I started my business. Richard has not only helped me upgrade the older computers I had, but has also been able to repair the many portable devices I have a knack for dropping!Rueben BacaRaw Fitness Burien

Mo
Review №56

He can looks nice in person but the first time he managed my computer he didnt fixed the problem but as he charged me a little amount and he was nice i said ok. Second time i went there agaij (months later) because i was having the same problem becoming bigger he not only had the computer for almost 20 days, not calling me at least one time (i had to go and ask like 3 times and always...in 3 days will be ready), but once he gave me my conputer back....the hardware was BROKEN and he said this is how u bring it here (a total lie).The complete experience was a nightmare.Dont go there or...just acdept the consequences.

Bu
Review №57

Best place in Burien for repairs

Da
Review №58

Best computer store

Se
Review №59

They fixed my computer. It ended up being a bigger job than expected but they didnt raise their price from what was originally quoted.

PA
Review №60

Great guy, he knew immediately my problem

He
Review №61

Friendly and very helpful

Ga
Review №62

Richard is the man

Ma
Review №63

Good technician, I update my laptop.

Information
100 Photos
63 Comments
4.7 Rating
  • Address:15607 1st Ave S #101, Burien, WA 98148, United States
  • Site:http://www.primo-pc.com/
  • Phone:+1 206-866-6760
Categories
  • Computer repair service
  • Computer store
  • Computer support and services
  • Mobile phone repair shop
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:9am–5:30pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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