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Charlie B. Brown Allstate Insurance
13260 1st Ave S Ste C, Burien, WA 98168, United States
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Comments
Ma
Review №1

Charlie’s has been so helpful to us going more than 6 years. It’s definitely a lot more convenient and helpful to call him for any questions about our policy and getting a new car. He takes care of the clients really well and gives the best rates available to you. Thank you!

mi
Review №2

Charlie is a knowledgeable professional who happily helps achieve my goalsAnd does so with my needs held paramount.

Ke
Review №3

Charlie is straightforward and will take the time to explain to you what you need. Although the quote I got from him was not the cheapest it was by far the most comprehensive and covered my potential future needs the best. Cheaper is not always better! Thanks Charlie

Ca
Review №4

Charlie and Mary, in his office, have been thorough and very helpful. They are also responsive in terms of meeting any contact commitments--which makes them easy to work with.

Do
Review №5

Charlie Brown is an experienced insurance agent and a kind person.Working with Charlie always yields favorable results and a good time.He keeps it simple and safe.I cant ask for more from my insurance agent.

K
Review №6

I called several Insurance agents to find a special bond when building our house, NO ONE could find or figure out what kind of bond the city was talking about, No one but Charlie!! He got the bond and also found a great price on property Insurance for us!! Great to work and just know he will go above and beyond to get you what you need!!!

To
Review №7

I have known Charlie Brown for 35 yrs and he has always had the customer come first. He will always give you the best value for the money. Thanks again Charlie. TONY kray

Sh
Review №8

Charlie always takes the time to run the figures and truly explain the item at hand. Weve appreciated his service for many years now. Thanks Charlie!

Mi
Review №9

Needed a quick fix because my Pennymac insurance was difficult to decipher and I was refinancing. 5 seconds from front desk to agent and the rest of the process was simple and he knew what to do with my lenders to get everything just so. Numbers came though reasonable. Pretty good for only about 30 minutes. He messaged me later it was cheaper still due to being early for the close date. 👍

Ad
Review №10

Helpful, professional, and responsive. I highly recommend Chris and everybody else here.

Ka
Review №11

Chris Parsell has been a just great in helping me with my new policy at Allstate . His manner and knowledge will save me over $300 annually!! He went beyond with patience for me and I truly appreciate his kindness. ~ Katherine

Ce
Review №12

I’ve been with Charlie for a long time and have been so happy with my insurance and his customer service. He is really a great agent. Recently I needed to update my business insurance and he got me the best rate in town. He also offered to work with me on my payments when COVID hit. He really cares about his clients. I’m so happy I found him and I don’t plan on going anywhere else. Thank you Charlie 🙏❤️🙏

Ed
Review №13

Very friendly and upfront guy, took his time explaining the auto coverage in details and answered all questions I had, thanks allot man.

Fa
Review №14

Charlie’s helpful and will go in depth with any questions you have. Thanks for helping me out!

Th
Review №15

Charlie Brown takes care of his customers: be it Home, Auto, Life, or Business. He works with you and gets to know your insurance needs and finds the best value for your situation. Call him and tell him your life changes and he will use his knowledge to provide the coverage you need. 20+ years with multiple changes, he is just a phone call or email away.

Sa
Review №16

The best service! Very satisfied.

Ca
Review №17

Charlie Brown is the best! Fast service, knows what he is talking about and such a good guy!

Jo
Review №18

I make monthly payments they take monthly payments but they wont give me monthly payments on paper Im an old guy thats where I like it I like a file my payments away in my file that says paid insurance wont do that for me I dont know how to operate a computer well and it just You dont appreciate it Why cant that be done for the folks that are older and they ask for it Other than that I wish the rate was lower for what I Im getting

Lo
Review №19

AMAZING service from Chris! In every possible way. Courteous, helpful, great follow up and very proactive.

Ke
Review №20

The Charlie Brown Agency has taken care of all our insurance needs for at least 20 years. Responsive, quality service and very friendly to talk to.Kevin and Mary Leonard

St
Review №21

Been with Howard 20+ years. Not perfect but still excellent service. I dont think any human being is perfect so thats no demerit. Ive been mostly happy with Charlie. I know I can call him with any insurance-related questions and hell get back to me that day and be as helpful as he could possibly be. Also, hes always cheerful, a major bonus. I have no desire to look elsewhere plan to stay with Charlie indefinitely.

ja
Review №22

When ever i need help or ask a question i usually get a response the same business day

Er
Review №23

Took care of a billing change very quickly and got back to me with the results!

Jo
Review №24

Very thorough and efficient in responding to inquiries or requests for necessary policy updates. Professional and personable

J
Review №25

Charlie Brown is old school and the best at what he does! There is no calling to only get a computer answer the phone... he has an excellent office staff who are super helpful and are always available & friendly. If there is a claim, he reaches out to make sure that his clients are okay (first) and then assist in any way with the claims process. He is thorough, concerned and stays up to date with yearly reviews of policies. I highly recommend Charlie for insurance needs.

Ma
Review №26

Charlie is great! Very responsive and helpful!

한상
Review №27

Very professional services and super responsive!

Ma
Review №28

Charlies service is very good

Ro
Review №29

Chris P. is super attentive and helpful - thank you!

ne
Review №30

Charlie has been extremely hands in addressing our requests!

Ch
Review №31

Charlie is always available to answer my questions. Great service.

Ch
Review №32

Chris is great, very responsive and on top of it

Ju
Review №33

Charlie is by far THE BEST insurance agent you could ever hope for! He is always there for you, no matter what! He wants the best for you and he has proven that many times for me! He has been my agent for around 8 years and I will never leave Allstate just as long as I have him as my agent. If you need somebody to give their all for you, Charlie is your guy!

Pa
Review №34

Great customer service. He s always there every time I need something. Will keep doing business with them for years to come.

An
Review №35

Knowledgeable, honest, and genuinely caring. While other agents will tell you everything you want to hear just to close the deal, Charlie is the kind of person who always prioritises his client’s best interest over making the sale.And while at times, Allstate prices may be higher than some other insurance companies, something to consider is that Personal Injury lawyers Don’t Like seeing them on the other side. I highly recommend Charlie Brown!

Ja
Review №36

Charlie has been polite, professional and on-the-ball for as long as Ive worked with him.

Je
Review №37

If you are looking for any kind of insurance, I highly recommend Charlie Brown. He is local and extremely knowledgeable about insurance and find you exactly what you need to protect yourself and family. If you do need him, heaven forbid, because you need to make a claim... he is the absolute best! He will work with and for you to make sure you are made whole. Charlie is a true professional in his field! 5+ Starts!

سع
Review №38

An honest and respectful man

Je
Review №39

I hate paying for insurance. Charlie makes it seem doable. Really great guy and always looking out for us, our rates, and referrals that will help us. I still would not buy insurance if it wasnt a must-have but Charlie Brown really makes it enjoyable.

Ja
Review №40

They will Taylor your insurance policy to your needs and budget. Very cheerful and helpful.

Ka
Review №41

Heres a telling review of Charlie Brown insurance... many years ago, I moved into an apartment community and it was a beautiful summer day. There I was unloading a moving truck. Charlie Brown lived at the complex and saw us moving, and instead of relaxing by the pool, got up, came over and began helping unload the truck and carry things up the stairs into our new apartment! That is the kind of guy Charlie is, you dont see people too often any more who are willing to just give of themselves, for no ulterior reason. Years later, I was driving by and saw Charlie Brown Insurance, so I stopped in. Now he is my insurance agent! And he is great.

Ry
Review №42

Had insurance lapsed that was thier fault. Owner of property was not happy, caused problems for me. Rates seem pretty high. Would likely find lower rates elsewhere for the same exact coverage.

Au
Review №43

Excellent! Thank you

Ni
Review №44

Charlie and his team are there for you whenever you need them no matter what you ask they will get it done asap been with them for 4 yrs now 👍

gr
Review №45

Charlie is the best. Hes never let me down. Always very easy to get a hold of and a great communicator! Charlie can easily explain the complex details to me in a way I can fully understand. Sometimes it takes a few different explanations to really get it but Charlie takes all the time nessasary to relay the info thoroughly. Thanks Charlie!

Jo
Review №46

Been with Charlie Brown now for a few years and what a solid dude! Its like having a really cool Dad for an insurance agent; he doesnt tell you what to do, only whats expected of you and hes always there when you fail to offer support. If youre looking for your last insurance agent ever, look no further.Now what wont be reviewed here is Allstates prices. Charlie barely controls that. : )

Cu
Review №47

Excellent personalized service

Am
Review №48

Charlie is a great agent and I always get fast courteous service. Allstate is less expensive than other companies Ive had in the past and I get good driver rewards regularly. Youll love them too.

Qa
Review №49

Great service

Ch
Review №50

So I dont know how to respond to David Lu, other then this way. David tried to get a quote online, and I called him to help after he was unable to get it. It turns out that he is planning to Rent out one of his cars, which would totally invalidate his insurance, as I told him, and is probably illegal in some form. I then informed him when he still wanted a quote, that I was adding on Uninsured motorist coverage, which he said he did not want. He became hostile and I told him I do not write policies without uninsured motorist because of the high number of incidents in Washington involving them. He got mad, and I told him we were not a good fit and he should contact another Allstate agent.

ra
Review №51

Mary W. rocks .......

je
Review №52

Lady was mean price was higher than the toll free number. better off with diffrent company

Al
Review №53

Insurance can be complicated. Thankfully Charlie Brown takes the time to demystify the details of your coverage and make sure your policy is rock solid.

Da
Review №54

Worst experience i ever had from an insurance company. Charlie the owner, was my representative. unless you want to be called names , and have coverages you dont want onto your policy i would stay far away. I am part of A huge Asian community and will make sure to keep this company far away from them. DO NOT CALL HERE !

Su
Review №55

Charlie is a very experienced agent and I highly recommend him.

mi
Review №56

Great guy to work with

Jo
Review №57

Friendly

Information
15 Photos
57 Comments
4.5 Rating
  • Address:13260 1st Ave S Ste C, Burien, WA 98168, United States
  • Site:https://agents.allstate.com/charlie-b-brown-burien-wa.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 206-243-4441
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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