user
Jewelfire Diamonds
6343 W 120th Ave #107, Broomfield, CO 80020, United States
Appearance

Comments
Am
Review №1

The staff was great, they gave me options for my ring, which was mangled, and they were honest and didnt try to oversell. When I picked the ring up, it looked brand new! I highly recommend these jewelers. My experience with them was 5 star.

Ch
Review №2

Very nice people there. They had gorgeous jewelry, also. I had dropped off a ring to be repaired. When I got it back not only was it flawlessly repaired, it was gorgeously cleaned and shined up. Definitely recommend this jeweler

Tu
Review №3

Best service in town. Khristy is a rock (and gem) star! Spent quality time going over small details on the piece were designing. Left feeling really good about the decisions we have made and knowing that we are in good hands getting exactly what we want.

Al
Review №4

Very friendly. Quick service. I will go back.

Li
Review №5

Had a wonderful experience at this local jewelry store in Broomfield, highly recommend this store!

Ma
Review №6

My desire was to accommodate a local jeweler rather than a chain jeweler. I could not have picked a better place. My wife and I are celebrating an anniversary this weekend so I wanted to find something very special. However, I procrastinated and I had to visit them after hours. Not only did they allow me to visit them after hours but after a brief conversation over the phone prior with the store manager Christi, they set aside a few different options for me. I explained what I was looking for and Christi not only put aside something she had in mind based on my description but a couple of other options as well. And of course I went with a different option than what I thought I wanted. Christi was more than accommodating. I am very pleased with my selection. The visit and subsequent purchase could not have been a better experience than what it was. Count me in as a regular customer for my jewelry needs from this point forward. Thank you Christi!!

Ka
Review №7

I dont know why I gave this place so many chances in the past. They never take responsibility for their errors. Definitely will never go back. Finally learned my lesson.

Ma
Review №8

I’ve done a lot of shopping at the big boys of jewelry and this was my first time in a smaller operation. They were awesome! So friendly and helpful. I probably will just stick with Jewelfire for my jewelry/customization needs. Thanks guys!

Ne
Review №9

Ive been going to this jewelry store for quite some time. This place is amazing, with great customer service. Always go above and beyond. Whenever I need repairs always get the job done, prices are very reasonable. Its my go-to jewelry. And a great selection of jewelry.

An
Review №10

Staff was extremely helpful and friendly. Love the atmosphere in the store. Will be returning for future purchases. Highly recommend this location...

Sa
Review №11

The staff was incredibly kind and helped me to get my wedding band and engagement ring soldered together SAME DAY! They also were able to help me find a matching opal for a ring that was incredibly sentimental to me and set it perfectly. I would definitely recommend them for your jewelry needs.

Wi
Review №12

Thank you for repairing my gold cross! Its back where it belongs.From the moment I walked in until the day I left with my repaired necklace, I was treated with extreme professionalism, courtesy, and they really know how to make you feel comfortable.Would recommend to anybody.

Kr
Review №13

Patty was extraordinary!! I had to get my rings cut off due to an infection and she talked to me the entire time and kept me calm. I realllllly appreciated her help. Even talking to her on the phone, she was soooo amazing. Im definitely taking my rings to fix them when I heal back to this shop simply because of her. Shes amazing! Great service!!!!! Also, the jewelry that I saw in the shop was stunning!

Am
Review №14

I came here to get my rings sized and I was very well taken care of. Staff was so courteous and they did an amazing job on my jewelry. Definitely going to be a long time customer here.

Br
Review №15

Wow! I found this place on a google search and I am blown away with how amazing everyone was that worked there. I took my ring in to get resized and was quoted over $300 at 3 other places. They dont try to take you for your money here and they are so friendly. Kristy is such a lovely lady to work with. I dont even have my ring back yet but highly recommend this jeweler! Return customers were in while I was and you could see on their faces how happy they were with this stores service. Great place! Thank you Jewelfire!!UPDATE.I got my ring back same day! Paid less than $60! The re-size is flawless and the associates were again extremely pleasant. I cant say enough good things about this jewelry shop! Im so happy we found it.

No
Review №16

Definitely will be coming back for more jewelry. Jewlers did an amazing job!!

Lo
Review №17

My partner and I had an amazing experience at Jewelfire in Broomfield!!! The ladies working there helped me pick out the perfect diamond and wedding band!! They educated me on natural diamonds and I even got to look at my diamond through the eye loops. I would recommend this jeweler to anyone and I will continue to buy jewelry from there!!!

Je
Review №18

Their customer service is absolutely amazing. Im actually looking to buy a ring from them. I took my ring in to be sized it was done very quickly which I was so happy about. I was so excited to finally be able to wear it I didnt notice how loose it was until I left. Im not sure exactly what went wrong the gentleman who helped me sized my finger. I got home and its sliding off now?? Its very loose. I ordered some spacers so I can wear it without losing it. Bummed it still doesnt fit.

Ad
Review №19

Got a diamond set into my engagement ring! Had it done just in time

K
Review №20

Always wonderful customer service, so caring and super fast and affordable for repairs. Our only go-to jeweler!

Al
Review №21

I have nothing but wonderful things to say about the staff and my experience at Jewelfire Diamonds. I brought my two and half year old engagement ring in to have what appeared to be a tiny missing stone replaced in my pave setting. When I dropped my ring off, the staff was friendly, knowledgeable and informative.A couple of days after dropping my ring off, I received a call from Sue Ann. The jeweler had examined my ring and said there wasnt a stone missing after all. I agreed to have my ring cleaned instead since I had already dropped it off.After hanging up, I couldnt help but question the jewelers expert opinion (silly, I know, but Brilliant Earth had also examined my ring and said there was definitely a stone missing). Sue Ann allowed me to seek reassurance through follow-up calls and text messages verifying that the jeweler had examined my ring multiple times.I picked up my ring yesterday and it looks brand NEW! The best part is, I can clearly see that there arent any stones missing. Additionally, Sue Ann reinforced to me that I wasnt a bother for reaching out to her multiple times.I will certainly be returning to Jewelfire Diamonds in the future for all of my jewelry needs! I trust the team and their customer service is unrivaled.

Lo
Review №22

Michael was amazing in helping me design a custom ring for my now fiance. Such great customer service, any questions were answered quickly and changes were done without hesitation. I cannot recommend Jewelfire more! I will be going back for any custom designs I need in the future.

Sa
Review №23

Remarkable service! Beautiful inventory! I’ll be back for sure!

Me
Review №24

Update:About 2 days after posting my original review the wonderful woman who was helping me originally (who I found out is also the store manager, Khristy) called me to apologise. She said it was unacceptable how my ring left looking and it doesnt reflect their typical work. She offered to fix it for free as well as replace another diamond I lost for free. I decided to give them another try and I was not disappointed. They not only fixed what was wrong but they also tightened up all of my other prongs and refunded my money from the original fix. My 11 year old ring looks like new again and you can barely tell where it lost a diamond in the first place. Im truly grateful.Original review:I recently brought a ring in Ive had for over 10 years that had lost a small diamond. Initially I couldnt afford the price to fix it but the wonderful woman who was helping me worked with me to do it for a price I could afford. She is the only reason Im giving 3 stars, I would go lower but my conscience wont let me because of her great customer service. I honestly feel like they butchered my ring where the diamond was lost. It completely lost all small details where they repaired it. After taking it to another jeweler to be looked at they informed me that they used entirely too much metal to fix it and the details could have been kept if they had put any effort into it. Im not happy at all but I would rather take it somewhere else to fix it instead of giving them another chance. This ring holds significant meaning to me and it kills me that it looks like this now.

Cl
Review №25

Great people great experience would highly recommend.

Te
Review №26

Excellent quality work and friendly, experienced customer service !

Br
Review №27

Staff is rude and snobby. Has planed on buying a ring but walked out when I was treated so poorly.

Me
Review №28

Khristy and Stan are awesome! Khristy was so knowledgeable and helpful. They helped us find engagement rings and were so personable and kind. This is a great jewelry shop! Thank you!

Er
Review №29

Amazing laid back, yet helpful customer service there the ladies there were more than helpful in helping me find the right gift for an anniversary I will continue to return back for my every jewelry needs!!

Ga
Review №30

Amazing service and quality work. They created a beautiful wedding band for me which nearly made my friend and I cry when we went to pick it up! Very caring and approachable staff and I would recommend them to anyone!

Jo
Review №31

Mike has always been helpful when it came to my wedding ring. Any repair or cleaning has been a breeze!!! Unique designs and friendly atmosphere. Thank you!!

Ba
Review №32

Friendly staff that was helpful in shortening my metal watch band. They attended to me in a timely fashion and quickly and delicately removed 2 links from my band. They didnt even charge me!

Cr
Review №33

Had a custom wedding ring made here and am so in love with it! Mike did a great job helping bring my vision to life. Ive had it sized along with another ring and the turnaround time was quick and the transaction easy. Customer service is always great here. I highly recommend!

De
Review №34

I lost one of my sapphire and diamond earrings a few years ago. After checking with two other jewelers to see if they could create a matching earring for me and hearing no I gave up. This September, unbeknownst to me, my husband took my one earring to Jewelfire Diamonds and asked if they could create a match. About 10 days later, my husband took me to the store to pick up my birthday present. When I opened the box in the store, I was overwhelmed. There in that box was a perfectly matched PAIR of earrings! The designers at Jewelfire did a terrific job!The reason we knew of Jewelfire was because my husband originally bought my engagement and wedding rings at the Jewelfire Diamonds location in Cinderella City 27 years ago. Its a great place to shop!

Gr
Review №35

Everybody here are friendly, professional, and amazing! Not only they do awesome custom made jewelry with customer request, but also Jewelry bought here are always free to wash lifetime. Their jewelry are really unique and with lots of different styles. Great place to shop with good price!

Ge
Review №36

I had the most perfect ring ever. Staffs here were friendly and did accommodated me well. I really love it and Ill surely recommend this to others.

Da
Review №37

Mike with Jewelfire has always gone above and beyond for our family! He does all of my jewelry, and custom made pieces. I am so thankful to have a trustworthy company to go to.

to
Review №38

These guys are helpful and worked with us finding a wedding band. They have an excellent selection as well.

Lo
Review №39

Beautiful jewelry, and awesome customer service. if you are looking for something special for that special person or yourself this is place to go

Mi
Review №40

Very nice work and customer service.

Ta
Review №41

Amazing store! Such friendly and great staff! Always going here!

Je
Review №42

Great people and honest wish the prices were a little lower but fine jewelry isnt cheap either just not in my price range

Je
Review №43

Michael helped my husband pick out the perfect ring to surprise me for our ten year wedding anniversary. It is beautiful- thank you so much!!

Jo
Review №44

Great experience here everyone was super nice and helpful got my ring sized and earings updated with locking backs.they cleaned and polished my items and they look great again all at a great price. definitely my new favorite jeweler store

La
Review №45

Very friendly folks. Good work on my ring!

Ch
Review №46

We purchased my partners wedding band here, and the staff were very kind and helpful, so that we knew we made the right decision. Will come back for their services again!

Br
Review №47

By far the best people and the best place for all your jewelry needs

An
Review №48

My wife and I decided to go with Mike at Jewelfire to redesign her broken wedding ring. Not only did they meet my wifes expectations but they exceeded them with attention to detail and willingness to work with our budget. I will be telling all my friends and family about this place.

To
Review №49

I am so happy with my engagement ring. I got engaged on Christmas Day 2017 to my very best friend. ❤️😍 I knew he would do good picking out the ring but when I saw it I was blown away and couldn’t stop crying. My fiance and I are so greatful for Dons helpfulness. He really took time with my fiancé to make sure that the ring turned out perfect. The size was perfect but like any new bride to be I’ve been trying and successfully losing weight. I took it in at no charge and got it made about a size smaller. We both think it’s so amazing that Don made and works on our ring. It would be like buying a purse directly from Micheal Kors. Anyway, I am going to have to get it taken in again hopefully on Monday. I have no worries at all that everything will go just wonderfully. Thank you so much Don. Your caring nature and passion for what you do aren amazing traits to have. We will be coming here for further jewelry purchases.

Da
Review №50

Great jewelry store and service

Ka
Review №51

Great customer service. Personable staff.

ro
Review №52

GREAT custom care and service. Would definitely recommend!

Li
Review №53

Very accommodating with the sizing of my ring which ended up fitting perfectly.

Ma
Review №54

Great Service. Very friendly and helpful.

Gr
Review №55

Staff is amazing, friendly and meet our needs

Co
Review №56

I had to have my ring cut off for MRI and they did a awesome job resizing and reprong job. THANKS!!

Di
Review №57

Customer service & quality are the best!

Th
Review №58

Friendly and does excellent work!

Al
Review №59

Best people ever.....

Ro
Review №60

Very friendly and helpful

Ka
Review №61

Great personal service

Br
Review №62

Friendly, Fast and Knowledgeable

Ra
Review №63

Great staff

ro
Review №64

Fixed my watch right away !!!!!!

Le
Review №65

The service is ALWAYS excellent !!!!!!!!!

Information
33 Photos
65 Comments
4.9 Rating
  • Address:6343 W 120th Ave #107, Broomfield, CO 80020, United States
  • Site:http://jewelfirediamonds.com/
  • Phone:+1 303-712-8000
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–5pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Similar organizations