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Jiffy Lube Oil Change
2111 West Washington St S, Broken Arrow, OK 74012, United States
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ro
Review №1

Super nice people good service. Gary was nice and friendly and understanding what I needed

Po
Review №2

Very friendly and helpful with my oil change/tire rotation. suggested other services but wasnt pushy at all. A little more expensive than Im used to, but will definitely come back

Mi
Review №3

Used this location multiple times. Went in today for a basic oil change. Without my permission they used synthetic & charged an extra $20. Would not recommend & will not be going back

Su
Review №4

The service was speedy, and I was told of other services I might need either now or in the future.

Al
Review №5

They did a great job, were super nice, and had good deals! Thank you for doing a great job everytime!

Sc
Review №6

Only had good experiences here for over 10 years. They have kept my cars running great. They are kind and courteous... thats my experience.

as
Review №7

Friendly staff did a quick job great pricing would go back again

Ma
Review №8

Went there for oil change with my new car I have had for a year, and had taken to dealership previous for oil changes. But decided to go here was much closer. I was told I needed synthetic oil. Asked how much was told would be 69.95. Called my husband he said yes it needed synthetic oil. But thought price was high. Told man helping me I would wait. Wanted to see if I could find a place a little less expensive. His response you get what you pay for. WOW HOW RUDE. Well found 2 different well known places where it was 49.95. And the place I went was 49.95 which included tire rotation. Had used this Jiffy lube many times with my previous vehicle. But will no longer use this place. And not recommend them.

Pa
Review №9

Very professional, understanding and through!Had a fleet p.o issue they helped me solve the problem.Had a hood prop that had came loose and they fixed it for me!!😀😀😀😀😀

Do
Review №10

Good service and friendly staff. Didn’t feel like they tried to make up a bunch of random stuff you supposedly “need” like sooo many other places will do. They simply did the oil change I asked for and got me out of there. Think my coolant was low or something but that was only like $5 bucks more to fill it so that was reasonable and believable.

Br
Review №11

Tyler at the Broken Arrow location is very honest and doesnt try to upsale your visit.

Ta
Review №12

Went to try to get headlight replaced. Place looked dead. No one came out to see me. Told me they couldn’t do it because car would need to be taken apart and that I would have to take it to jeep. Yeah, I took it to the other jiffy lube on elm and the guy stuck his hand in and changed it in 10 minutes. Go to jiffy lube on elm.

An
Review №13

Awesome place. I have had services from a lot of places over the years and these guys were the only ones to pull the cabin air filter and show me. It was the original filter from 2013. Thank you for getting me taken care of.

Se
Review №14

Good service. Friendly staff. Tyler was informative about issues already known of, but not sure how to fix.

ch
Review №15

Place is awesome! Always take care of me, thanks Ryan!

Jo
Review №16

Overall excellent service with good team work between techs.

Br
Review №17

There is the initial cost I was quoted, and then I was told of extra recommended charges:Did I want tire rotation?Do I want a new air filter?Do I want the coolant topped off?Each of these came with a hefty charge.

Pa
Review №18

I love going to this place because I always expect the oil change is going to be a huge ordeal and it never is. They finish fast and are thorough and do a great job. Liam did the oil change on my vehicle today and was professional, courteous and very personable. Great price too.

Mo
Review №19

Basic oil change. Employees were very friendly and professional. Job was done in a timely manner and reasonably priced.

As
Review №20

A little over priced... Especially for tire rotation. I find it super annoying that their prices arent on their website. Like common, be transparent a list your prices online instead of making your customers call for prices or go to the store. Just save everyone time and list them.

La
Review №21

I was greeted promptly, spoken to respectfully, taken care of immediately, and thanked when I left. Services were recommended but not pushed. Have been going for years and have never had a bad experience.

Gi
Review №22

After our last visit to another mechanic left a bad taste in my mouth we decided to check out JL. It was a great price and Ryan was super personable. JL did a great job! Keep up the good work guys.

Ka
Review №23

Great service. In & out quickly.

Jo
Review №24

They are always on the ball and get my vehicle in and out quickly and efficiently every time Ive brought it in to the shop!! Highly recommend this shop for all your needs!!

La
Review №25

Asst. Mgr. Charles dry friendly and informative. Very good service. My place for future oil changes.

He
Review №26

Brought my own oil and additive cause my engine has racing cam. They were kind enuf to use it!!!

Li
Review №27

Very nice staff, fast and courteous. Changed oil in two of our vehicles on Veterans Day.

Ch
Review №28

Ive been going here a lot and as long as I continue to get great service, Ill continue to go here. I like the close location, and that they take care of my car. They treat me with the normal respect that they should treat anyone and everyone.

Em
Review №29

Every time I go to this location the service is wonderful! It’s super fast and the staff are SO nice! They are respectful and attentive-ask about my kids, etc. Great Jiffy Lube!

Bi
Review №30

The staff here are super friendly and knoledgeable. They took care of my fleet car and maintenance needs quickly and professionally. Great Job!!! I do like the complimentary popcorn and drinks too!

J
Review №31

Excellent service by Ryan! Very fast, friendly and we will be back!

Ni
Review №32

Ryan is a very good leader and has assembled a fantastic team of professionals. I am always nervous about getting my car serviced and these guys are fantastic. They certainly have my business moving forward.

La
Review №33

It was a really nice place and they are super polite and they try to find anything and everything wrong with your car to get money but they are good at what they do, they dont always have the best price but they will get it done

Je
Review №34

Fast service! Friendly staff! Great experience!

Tr
Review №35

The worker that helped us was very professional. We usually go to Walmart, but this was much faster, price was competitive, and the mechanic was very nice

Al
Review №36

Was so appreciative that they were able to get me taken care of quickly and without trying to sell me on anything! Went in on a very busy Saturday; I had stolen my husband’s truck for an oil change, transmission flush, and power steering flush. I was out in 47 minutes and able to surprise him and get his truck back without him knowing I’d left.Thank you!

Gi
Review №37

The service was good except I paid for the signature service which includes vacuuming and cleaning the windows. I specifically asked before I left and I was told it was done. When I got in the vehicle the floors had not been done nor the windows. Other than that the service was good.

Da
Review №38

They were fast, friendly and didnt try to sell me anything I didnt want.

Gr
Review №39

This location always does a great job. The staff is very personable which always makes the experience better. I’d highly recommend to anyone.

Al
Review №40

They are always so polite and courteous not to mention I’m in and out quickly so I can finish my errands!

Ni
Review №41

Scott S was very friendly and welcomed me back. He went over all the services provided. I was in and out quickly. Would recommend Jiffy Lube for fast and courteous service.

Da
Review №42

The guys doing the work were pleasant and helpful. Did a very nice job. The wait was a little long, but not anyone’s fault.... just busy

Jo
Review №43

They actually said I was to early for an oil change but toped off my fluids and fixed my wipers at no charge. Nice guys.

As
Review №44

The manager Ryan is very professional and friendly as well as the staff. I wasn’t pressured into purchasing any extra services. Time is important to me and they were able to get me in and out quick. I would recommend them to my friends and family!

Ky
Review №45

I showed up at 5:40 without knowing they close at 6:00. Danny was so accommodating and friendly. He didn’t even tell me they were closing and still offered additional services that he would keep him past closing. From now on I will come here instead of going to the dealership. 5 stars for customer service and high quality care!

Ro
Review №46

This is the only place I get my oil changed. The Manager, Danny was incredibly awesome and patient with me yesterday when I went for an oil change yesterday. I shared with him that I was worried about the noise my car was making and the engine light that came on. He did a computer diagnostics on my car and then kindly instructed me what my next steps should be. Again, he was so kind and generous with his explanation. Danny is the best!!!

he
Review №47

Great customer service today, very knowledgeable about my automobile and his maintenance upkeep of it, very clean and great popcorn

Ca
Review №48

The guys were nice and helpful. Very quick service. I like that they go over all the fluid levels with you at the end. They also put plastic covers and over the steering wheel and a paper mat on the floor to keep your car clean. I don’t feel like they try to pressure you into buying things you don’t need like other places I’ve used. My only negative was that they were out of cups for coffee and pop corn. :p

Lu
Review №49

Fast reliable service.

Ca
Review №50

They get you in and out quickly. Do not pressure you to get additional services if you just come In for an oil change, though they do advise you of the specific recommendations for your vehicle.

Ja
Review №51

Excellent service. Reminded me of a pit crew. They went over all my options to find what I needed most and the price was fair. Hardly any wait at all.

Ja
Review №52

Excellent, speedy service. Very Impressed by the manager there. Knowledgeable and courteous staff. Very efficient and precise. I would recommend this location highly.

Na
Review №53

I really loved this location. They helped me out incredibly fast for a good price. The guy was very friendly.

Br
Review №54

Service Attendants were very polite, curious, informative and did a great job.

Je
Review №55

Very professional, thorough, and efficient! Very personable as well!! They responded as soon as I pulled up and got us taken care of quickly. Thank you!!

Ca
Review №56

I came in on a Friday evening late and the guys there were super helpful and friendly.

Bo
Review №57

Excellent service with very quick turn around time, knowledgeable employees.

Gr
Review №58

I love the friendliness and speed of this shop. Like all Shops like this, I sometimes feel like everything is explained too quickly, but they’re trying to take as little of my time as possible. I like that!

Ma
Review №59

Have been getting three cars serviced there for years. Good friendly and knowledgeable service. Quick turnaround and reasonably priced

Da
Review №60

Ryan did a wonderful job explaining services and cost. Keyvon provided great post service explanation at the front of my vehicle. The speed of the service was not bad either

J.
Review №61

I get my oil changed here and they always do a great job. I mentioned to them that I noticed that my gas mileage was not as good as what it used to be. They suggested a fuel system cleaning. It was a great price so I went ahead and did it. I noticed a difference the first week. I am once again getting great gas mileage. Wish I would of said something sooner.

su
Review №62

The service was quick and efficient. The staff was friendly, courteous and respectful to a older woman. My friend Betty uses this place all the time and I will too even though I live in Catoosa.

Ca
Review №63

Great customer service. Good job! Thank you guys for the excellent service. See you in 3,000 more miles. :)

zi
Review №64

I change my cars oil here every time. The customer service is awesome. I definitely recommend this jiffy lube.

Se
Review №65

They were incredibly helpful and very quick and it didnt cost very much to get an oil changed.

St
Review №66

I paid for signature service oil change. Floors were not vacuumed. Exterior windows were not cleaned. Tire pressure was not checked. Maintenance life on my dash was not reset. Dirty palm prints were left all over my hood. It was mentioned that my wiper fluid was topped off for me but that was a blatant lie since I topped it off myself before getting service. Overall employees were curtious and kind to me but they are not doing their job at this location😢

De
Review №67

I was traveling to a baseball game from out of town and my car began to throw random warnings. Pulled in here and David and his team immediately began checking fluid levels. Had me back on the road in less than 10 minutes with an oil change as a safety precaution. They were helpful in checking for any leaks and low levels. Even offered additional places to have my car looked at for transmission repairs.

Do
Review №68

They were total professionals they had me in and out in 20 minutes. It was a great job on my car. And when they were done they went back through and explained it all to me.

Dr
Review №69

Great customer service with friendly staff. Very thorough review of car systems. Waiting room is clean and comfortable with a TV (that is not too loud), popcorn and drinks. Clean bathrooms.

Al
Review №70

They were fast but need to wipe off any oil that was splashed on the frame or parts when the oil is drained. It makes a mess of the driveway when it is not.

Br
Review №71

I brought in my old GMC 1988 pick up for an oil change and the service was great.

Ro
Review №72

Great service. In and out in about 15 minutes.First time a service person showed me the oil change by pulling the dipstick, cleaning and checking. Then showing the results.

Su
Review №73

They are always very nice and professional. It always costs over 128$ every time. They take good care of me

Ke
Review №74

I’ve been to many Jiffy Lube’s in my lifetime, and this one wins for best service! Thank you for helping me figure out where all my oil was going!

Ke
Review №75

They guys here were all very professional and took the time to explain things to me. It was great to have customer service like it should be...customers first!

Ph
Review №76

Quick friendly service, thorough assessment of fluids, filters and tire pressure etc,. I have used them for 20 years .

je
Review №77

I use this place every time. I have a fleet car and they always get my car done super quick, even with vacuuming my floors and cleaning my windows. I drive all over the state, so i have to get may oil changed a lot. This is my favorite place.

Mi
Review №78

Ive been to alot of Jiffy Lubes in a few different states and this location blows all of them out of the water. They are very professional, curtious and know exactly what they are doing. Will always go back to this location.

Ry
Review №79

The guys always do a great job and really make you feel like their family. Definitely worth the price for the service you get.

ma
Review №80

I bought a new car that was leaking transmission fluid and the jiffy lube team filled up my transmission at no cost they were very friendly and quick. I recommend them to anyone looking to get there car serviced. Thank you jiffy lube!

Ol
Review №81

My problem here started a few years ago. The person that rang me up typed in the wrong code and gave me a free oil change! But the next day the manager called and askes me to come in and pay for it. I told him he needed to discuss it with the guy that rang me up. So weird.I tried to give them another shot.bad choice. Today I have been waiting an hour for my oil change. There was only 1 car ahead of me that was almost done when I arrived. There are 4 guys here, but only 1 is actually working. 1 of the employees just sat in the drivers seat for 30 minutes. After I told them I had a $7 off coupon, the manager added a random $7 up charge and told me it was required because of the type of oil my car uses. They have never mentioned this before. I will be taking my business to the local Goodyear from now on. See ya never, Jiffy Lube.Edit: just got in my car. The seat is DRENCHED in sweat and my car smells like cigarettes. I dont smoke. Never coming back.

Rh
Review №82

Pretty precise and succinct in dealing with people. Good service. Will be back.

Da
Review №83

Awesome service and great customer service. I will be going back to jiffy live with my other 2 cars.

Ar
Review №84

Amazing staff, the manager Dusty went above and beyond to make sure the customer is taken care of. A+ people. Thank you Dusty!!

De
Review №85

This was my first time at this location . The team was knowledgeable, professional and very courteous. Highly recommend.

Br
Review №86

Worst car experience of my life. Took a brand new Honda in for its very first oil change. The bolt in the skid plate was not replaced and this ended up causing damage to the under carriage of my vehicle. Keep in mind I am talking about the first oil change on this car. Did Honda just not put a bolt in to hold up the drip pan, I am calling BS.Now the manager says it is noted on my receipt that the bolt was missing. No one said anything to me. I dont understand why any reasonable business would make a note of that on a receipt but not tell the customer.I have taken all three of my previous cars to Jiffy Lube and all my family goes there as well. From now on I will go any where other than Jiffy Lube. If I could rate them as Zero Stars I would.

Jo
Review №87

It was my fastest oil change ever so far.

da
Review №88

These folks are great. Quick and communicate and trying to help ya save a buck.

Me
Review №89

Great service. I wish it was a little cheaper but I always have quick and efficient service.

Ti
Review №90

Fast , fair price , team members were very friendly

Li
Review №91

Did a good job. The place was very clean.

Na
Review №92

Great service. Very friendly and take the time to explain what theyre doing!

Ma
Review №93

Great experience! They even cleaned my car a little while they did my oil change.

Jo
Review №94

Drove off with plastic guard dragging. Had to return to fasten guard. Got up next morning and had a 3ft spot of leaking oil on driveway. Returned again to see what was leaking. Will not come back

Ca
Review №95

Clean customer area, and efficient technicians. Would recommend to friends!

De
Review №96

As quick of service as possible depending on how many customers are waiting, always accurate explanation of what services provided and/or what is needed, very polite, professional & friendly staff.

Am
Review №97

Fast, friendly and kind.

K
Review №98

Kyle was amazing and made me a priority when he did not have to. Thank you Kyle!!

Le
Review №99

They were very professional and courteous. I was in and out in a very short time.This is from Sandra Keel not Lexi Keel. Lexi is my granddaughter.

Kh
Review №100

Today it was terrible service.I was told that my car doesnt haveCabin air filter.Last time I took my car to jiffy lube was 4 month ago at the one in Jenks and since then I didnt go to any mechanic and I m the only one who is driving this car.So that means either the last service didnt tell me about it or the people of today are cheating on me.Also I was told today that my break fluid is low and when I was doing the quality check after the oil change it wasnt low at all.Also they were suppose to vacuum the interior of the car but when I went home I noticed that they didnt vacuum the back.It was terrible and ridiculous.

Information
10 Photos
100 Comments
4.7 Rating
  • Address:2111 West Washington St S, Broken Arrow, OK 74012, United States
  • Site:https://www.jiffylubetulsa.com/
  • Phone:+1 918-451-0550
Categories
  • Car service
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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