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Ferguson Buick GMC
1601 N Elm Pl, Broken Arrow, OK 74012, United States
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An
Review №1

Our salesman Charles Anderson was great! We are repeat customers and will continue to be! It is always a pleasant experience. They are straight forward and they don’t play games! No haggling and no hidden pricing or fees. Everyone at Ferguson was polite, professional and courteous! I would recommend anyone looking for a vehicle to look no further than Ferguson Buick.

Wa
Review №2

My wife and I recently purchased a vehicle from Ferguson. We worked with Logan. My experience with other car dealerships in the past was never pleasant but Feguson and Logan went far and beyond every expectation I had. Any reasonable request we made concerning the purchase was addressed without question and in every case went a step beyond what I felt was necessary. Logan is an amazing person to deal with and is attentive to every detail in the conversation. If it is important to you, it is important to him. Communication was A+ on follow up issues. We never had to track him down for updates as he was always on the ball for the customer. Appreciate the epic level service and will definitely do business there in the future as the need arises.

Da
Review №3

This is the best place to purchase a vehicle nationwide. I have lived from coast to coast and Chuck Johnson is the man to see. He and the Ferguson Team gave me top dollar for my trade with no hassle! They were patient as I was traveling out of state and they gave me plenty of options before I chose the truck that fit my needs. The manager and Darrell from finance gave me their undivided attention looking for the best interest rate and ensuring I was 100% taken care of. Chuck still checked on me after the sale(which is rare) just to ensure I made it home safe and I was happy with my purchase as the Ferguson Team guarantees their cars/trucks to your satisfaction. The treatment I got was beyond 5 stars but that is the most I can give on this site. Kudos to Chuck Johnson for his patience, consideration and hard work.

Fa
Review №4

Went there over a week ago to trade in my car for something different. It’s been over a week and I still haven’t heard back from them . I was told that someone would be reaching out to me and that never happened. Customers should be a priority no matter what. Someone there dropped the ball. I traded my car in somewhere else !! Good watching out Ferguson 😂

Ch
Review №5

We came in for an oil change and left with a new family member! I can’t thank Nick M. enough for being so patient with us and answering all of our questions. Great experience as we have always had Ferguson, we’ll never buy from anywhere else!

Da
Review №6

I had another appointment scheduled for another issue not related to my vehicle. I advised the service representative and they got my service done promptly so to not interfere with my other appointment.Thanks again

Pr
Review №7

I purchased a new truck from your dealership last January. I live in Colorado and I have had a difficult time getting my license plates. I have made many calls and had many conversations with your title clerk, Hanna Noyes. She is AMAZING!! She has helped me through this whole nightmare and I wouldnt have got my plates without her. Your service After the Sale is outstanding and I really appreciate her professionalism and willingness to help me.

Ma
Review №8

Caleb our salesperson was great to work with. Easy going and understanding and made our buying experience so much better than the other dealerships. Also the other staff that helped us out was great to. Will come back for another vehicle in the future.

ge
Review №9

Nick did a great job of welcoming us and explaining features of the new vehicle.

Ef
Review №10

This is my first time buying a vehicle from out-of-state, I am in TX and was worried about doing such a large transaction just over the phone, email and not even seeing the car in person, but thank God Chuck Johnson was the sales associate helping me, he made me feel at home and taken care of.I have 2 businesses and work over 65hrs/week, and the way Chuck, the dealer and Jared at financing handled the whole transaction made so efficient that I believe I did not spend more than just a couple of hrs getting this done, without even mentioning that I was trading-in a vehicle they had not seen because I was out-of-state.I have bought over 15 vehicles in my life and by far this transaction was the easiest one, no haggling, no back and forth, no mark up (now in TX everything was a mark up), just pure transparency with the numbers and great customer service.Also, this guys are willing to drive the vehicle to the TX/OK border for me to pickup because i did not want to pay shipping, and to me that is them going out of there way to make sure i am 100% satisfied.I cannot commend Chuck Johnson enough for being the Quarter Back of this transaction and making me feel take care of while spending so much money from far away, also I would like to name Jared (financing) again as he made me feel very comfortable with the numbers, explained everything very well, and closed the deal like a PRO.Thanks Chuck, Jared and the Ferguson Buick GMC team, I will come back for my next vehicle.

Kr
Review №11

This was my second vehicle to purchase from Tanner at Ferguson in the last 90 days. He was knowledgeable and very helpful through both processes. After the first purchase I didnt even shop the GMC competition in town for pricing as I felt the pricing was fair and the value I received with the work that Tanner did warranted my loyalty.

Jo
Review №12

Daniel, jarred and Mark were great! Were very helpful every step of the way and gave me the best deal around! Will highly recommend Ferguson gmc and will come back for my future purchases! Definitely worth the 6 hour drive

Jo
Review №13

Thank you Don Miller & Sales,It was an absolute pleasure to make a purchase with you. You made the buying experience totally worth it, the respect and courtesy you and the Ferguson team showed us was worthy of 10 stars.Thank you Jared Fletcher,The worst part of buying any car is the financing, however you made it very pleasurable and easy to read with no hidden agenda or commissions. I will highly recommend Ferguson GMC specifically Don Miller and Jared Fletcher.Thank you again,Josh and Alexandra DeLozier

Ja
Review №14

Brought enclave in due to camera issues. Was told part needed to be ordered and we would be called when it arrived. Two months later after we didn’t hear anything we called and the part had been in and we were told that someone was supposed to call us and no one did. Schedule appointment for 9 am. Showed up prior to my scheduled time and waited. At noon someone came out and stated that no one has started on the vehicle yet and if we wanted to reschedule. Cameras were having issues and the part needed to be fixed. We were told no loners and that was it.

Ma
Review №15

Had a wonderful buying experience at Ferguson with our salesperson Chuck Johnson. It made a first time car buying for my son easy. Great selection of vehicle selection both new & used. Staff is professional and efficient. Great job team! Again thanks Chuck!

Al
Review №16

I was disappointed when the service manager informed me that it might be a long wait for my oil change since I hadnt made an appointment. I live 40 miles out and had tried to schedule appointments before and was told that oil changes were first come first served. Since I seem to get reminders for everything quite often from the dealership, It should have been fairly simple to send out email notifications that the service policy had been changed and appoints were now required for oil changes. Aside from that, I got good service and only had to wait about 2 hours for a 30 service.

Gr
Review №17

It was incredibly fast. Employees were kind and I felt my time was valued, and I was pleasantly surprised by the price!

Ja
Review №18

From the time we walked into the door until the time we left was a great experience. Everyone was friendly and professional. They were quick and accommodated us and our kids even on an extremely busy Saturday. No haggling on the price and we got a great car out of the deal. Definitely will start with them in the future. (Excuse the pic, our son has somehow changed it again)

To
Review №19

Eric did a great job helping me find the car that was best for my need. He went by above and beyond to get the deal done!Everyone was professional and courteousGreat buying experience

Fr
Review №20

Eric Wells, so nice and patients to walk everything through with me. Thoughtful and helpful. Recommend this place to every one.

Me
Review №21

Excellent shopping and car buying experience! No pressure, no buy now or else nonsense. We have now purchased two vehicles here and I would definitely do business with them again. Nick was fantastic and Mac, the finance guy was great, too. Thanks, gentlemen!

Li
Review №22

Daniel made this was … gave me best price and trade value with not low balling and was honest from the start!!! Great experience !

Ka
Review №23

Came for an oil change, had some questions on some of the accessories with my car. A sales person took time to walk me through it all while I waited for my service. I also needed new wipers and when I made my appointment I was told the cost and told they would make sure they were in stock when I came to my appointment. I live in Sand Springs and am thankful it was all handled in one appointment.

Li
Review №24

They fit us in for an oil change quickly. We have been using Ferguson for 10 plus years. We have never had a complaint.

Je
Review №25

Thank you Angel for your help with the purchase of our new GMC Sierra SLT Diesel Truck. This has been the easiest process we have went through EVER. From start to finish we have no complaints. Thanks again Angel! Go see him at Ferguson Buick GMC 😬

Br
Review №26

They took my car right at my appointment time. Completed my service and sent me on my way in a timely manner. Excellent service and very professional.

Bl
Review №27

Excellent sales experience! Roy Holloway was knowledgeable and helpful throughout the sales process! We are return customers and will definitely buy again from Ferguson Buick GMC!

Bl
Review №28

Roy was awesome. We own 2 companies we actually walked in noticed 2 guys standing we wanted Roy explained how we’ve came up after hours to check the terrain out fell in love with it just needed the keys and he knew we was time sensitive. We were out of there within 1.5 hours. Thank you guys and make sure to always take care of Roy

bi
Review №29

Your service was excellent and Mr. Scott was very kind and helpful. Your assistance to the older people was so helpful. Proving pick up and delivery means so much to me. Having the program for older customers is a blessing. Thank you,

Re
Review №30

Logan Wise was our salesman and he did a phenomenal job. We also liked that whenever we got to the dealership we wasn’t being swarmed like vultures as soon as we got there and we loved how organized everything was.

Ch
Review №31

My experience was great quick easy and sufficient salesman Nick was excellent in and out very fast love my new truck

Ch
Review №32

Kaveh made the process very smooth and stress free. Recommended!

ha
Review №33

Extremely friendly staff they always come and will answer any questions that I have to keep me well informed of anything with my car and they are ready to answer any questions that I might have

Ma
Review №34

I have been going here for years and bought several Kias. The service is and has always been outstanding. Today they threw in a courtesy car wash even though they were crazy busy. Also available are wifi, drinks, snacks. Seems to always be well run even as employees come and go.

Ja
Review №35

Great experience in all areas! From the sales person, finance department, and Sales Manager, I was very impressed with how they all treated me. During this short process the staff was very accommodating, and informative, providing confidence while purchasing my new GMC. I will do business with Ferguson GMC again.Thank you Jared F., Meaghan H., and Sue S. Awesome TEAM!

Do
Review №36

Great place to do business. The entire staff is very helpful. Eric Wells was great to work with.

Te
Review №37

Overall, we had a very nice experience purchasing a new Buick Envision for my wife recently at Ferguson Buick GMC. We had looked at different models from various manufacturers, and after having done some initial research online it was time to look at a real vehicle.Our salesperson, Nick Mastrogiacomo greeted us warmly upon our initial arrival and did everything he could to assist us that day without being pushy or intrusive. Nick was very pleasant and his product knowledge was excellent as he demonstrated many of the features in the Envision and answered the various questions we had in regards. His presence during our test drive was welcome and not distracting as he knew when to interject with a suggestion or point something out while giving us the freedom to experience the vehicles features and dynamics.Nick did an excellent job helping us explore the various incentive options and facilitating the trade-in negotiations. In turn, the Finance representative Meghan was also very pleasant to work with. My only critique for that process relates to the sales pitch for the Extended Warranty options. I realize these products may appeal to many buyers and are an additional source of income for the dealership, but I / we were not interested in purchasing the complete Warranty Package. Although her presentation was very polished and professional, it took quite a while for her to detail the various aspects of the packages, and Meghans initial promise of we have just a little bit of paperwork for you to sign and you will be out of here shortly turned into a long, drawn out process, wasting our time. Im 63-years-old and its not my first car-buying rodeo, so maybe I should have been more upfront and told Meghan we were not interested in the Extended Warranty, but I didnt want to be rude. Perhaps, the Finance Rep could broach the subject with the buyer(s) to gauge potential interest(s), and then determine whether to make the full Extended Warranty presentation, or only address specific sections like Road Hazard or Surface Protections, or not waste each others time and energies if buyer(s) show absolutely no interest.

Jo
Review №38

The technicians were great! They answered my questions and provided updates as needed. Great experience!

Jo
Review №39

Daniel OConnor was great to work with. He was very knowledgeable about the product and made the car buying process quick and easy. It is the 3rd vehicle I have purchased from Ferguson and I plan to stay with the Ferguson Family.

Ru
Review №40

Courteous and Professional in every way. Salesman Eric Wells was very knowledgeable and thorough in working with my wife and I. Helped select the right care and negotiated a speedy deal. Thank you Ferguson GM/Buick

Pa
Review №41

Mr Eric Wells was amazing to my wife when she came into to test drive a car.Eric is still searching for the perfect Nissan Rogue for my wife.Eric went over and beyond in helping Peyton.Thank you Eric

Ch
Review №42

First off my salesperson Woody was great. If the review was based on him it would be 5 stars but one star for the overall experience. I Agreed to buy an expensive brand new Sierra. Drove it, did paperwork, went back the next morning to sign papers and pick it up. The truck was detailed and full on gas waiting on me. Go into the finance manager’s office to sign with woody and we are told the truck is already sold.

Jo
Review №43

I get my oil changed.service there every time.with tire rotation. At a reasonably waiting period. Fast service and quality work Good Job guys .👍👍

Ca
Review №44

Best dealer Ive ever done Business with. Salesperson Logan Wise was Great!!!! Meaghan Hill Finance Manger was great to work with Also!!!! Not a pushy place

Ch
Review №45

Bought a new (4000 mile loaner vehicle) from this dealership this week. Was assured that the car was in new condition no scratches, dents or dings etc. drive 4 hours and when we arrived the car was in very good shape but did have swirls in the pain already, rock chip on the hood and slight interior damage. (It’s a new/used vehicle so it is what it is) Also when inspecting the vehicle it was not very clean despite just getting “detailed”, there was dog hair in the floors and seats and dirt all over the back hatch. Our sales person Chuck Johnson immediately apologized and used his own products and cleaned the car inside and out while we signed papers. He probably spent 30 minutes or more and when it came back the car was genuinely clean this time. Chuck was a pleasure to deal with and would definitely buy a car from him again.

Ry
Review №46

I generally dont look forward to the car shopping and trade-in process, but my experience with Chuck Johnson at Ferguson Buick GMC made it a positive encounter. Chuck was excellent in his communication, follow-up, and attention to detail. I would recommend considering Ferguson Superstore and Chuck Johnson for your used or new car buying needs.

Ta
Review №47

The process was seamless. Kaveh was our sales person and he kept us updated during the whole process. He did videos of the trucks that we were interested in and that helped us pick what we wanted. We live 17 hours away and this is by far one of the best experiences weve had at a dealership. We normally dread the process, but not this time!

Ja
Review №48

We took our Daughter there today for her 1st solo purchase she was nervous but Charles Anderson helped us show her what was available and helped us find just the right truck for her. Shes super happy with the truck and service we received thank you all. The finance guy Jered Fletcher was really patience with her she was unfamiliar with the process but he gave her the needed time to settle in and got her fixed up great job guys

Bu
Review №49

Jordon & Kylie were both great to deal with. I have been to several dealerships over the past few years & this was the first time i did not feel like a hostage during the purchase process. Mark also did a great job explaining everything in detail & making sure i understood it before moving to something else. I would recommend Ferguson to anyone looking to buy a GMC or Buick.

Ry
Review №50

The staff at Ferguson is wonderful. Specifically Andrew and Daniel. There were some hiccups in the beginning but they took control of the situation and made things right. Very pleased with my purchase from Ferguson.

Do
Review №51

THE TEAM WAS GREAT THEY TOOK THE TIME TO HELP ME MAKE SURE I GOT THE BEST DEAL AND UNDERSTOOD ALL THE DETAILS. WHEN IT CAME TIME TO TAKE OWNERSHIP THEY SHOWED ME ALL THE IN AND OUTS TO MY NEW SUV.

An
Review №52

Everything is great but their service department needs expansion. 1 1/2 hours wait time for an oil change and tire rotation. Seems at least 1/2 hour too long.

Ka
Review №53

We had a fantastic experience. Highly recommend Kaveh Adib and Darrell Coyer at Ferguson Buick. They both exceeded our expectations. Kaveh Adib was our salesman and I cant recommend him enough. Darell Coyer worked with us on financing and went above and beyond to ensure we had the best car buying experience.

Bo
Review №54

Overall, it was a painless experience. I was a little disappointed that I couldnt take the vehicle home the day I bought it and that the second set of keys was lost when I picked up the truck. However, everyone i dealt with was courteous and pleasant. The keys were found a few days later so no worries. Im a happy customer.

Bo
Review №55

Kaveh is someone I will definitely recommend to friends. Both he and Brandon were very helpful and respectful without the pressure. I really appreciated being able to sign documents online and communicate by email. The price was good too.

De
Review №56

The Service Department is so very accommodating in every way. They are all so kind and helpful. I appreciate Bobby and Scott so much for always making sure I get done quickly so I can get on with my day!

Sh
Review №57

GREAT! ERIC WAS A PLEASURE TO WORK WITH. BRANDON IN FINANCE WAS FRIENDLY AND EXPLAINED EVERYTHING IN DETAIL. WILL DEFINITELY BUY FROM HERE AGAIN!

Ca
Review №58

The service department is the best part of this location. Only coming back to keep up my warranty and because the service department has always been great. Wouldn’t buy another vehicle from here unless I ended up with a different salesman.

Sa
Review №59

Special shout out to Roy and Sue for making our car buying experience at Ferguson Buick GMC an enjoyable one. Roy helped us find the perfect vehicle for our growing family and Sue went above and beyond to meet our needs. Highly recommend Roy and Sue if youre in the market for a new or used vehicle.

Gr
Review №60

I liked the fact that there was no pressure to buy. I was also pleased with the help I received from Kaveh Adib-Yazdi in finding the truck I was looking for. Overall we very pleased with my experience.

Vi
Review №61

This was the 2nd vehicle in 3 years from Ferguson. Our experience with Salesperson Kaveh was awesome compared to last time. He went above & beyond to show & explain details of different enclave. A big 👍🏻

Br
Review №62

At first I was apprehensive because all I did was look at a vehicle online to do some comparisons. When I was contacted, I wasnt in the market for a new car, but the business office stayed in constant contact with me over 8 months and when I decided to go and look at some choices, I was pleased with the overall experience. I didnt feel pressured to purchase something and Susan Gandy was patient and personable throughout the process. It was the first time that I bought a vehicle and felt good about it once I got home.

Ca
Review №63

Chuck was our salesman and was very professional. We had located or vehicle online and when we went into the dealership. Chuck followed all the protocal to make sure we were not assigned to anyone else before he would say he would help us. He was a very professional young man with integrity. We would recommend our friends to go see Chuck to purchase their next vehicle from him in the future. Also Mack in the finance office was a pleasure to visit with. He was very helpful and made our experience painless and we were able to walk away with a great feeling about these two gentleman that we were able to work with. They alone made buying our car a pleasureable experience!

Er
Review №64

For the absolute best buying experience see Eric Wells. Eric is very knowledgeable and a pleasure to do business with!

Ro
Review №65

Roy was awesome such a sweet and helpful man also the GM there Andrew they were all awesome, will def. do business again with them!

La
Review №66

Worked with Chuck to buy my dream car, loved the experience!

Fo
Review №67

From the initial communication with our Salesman Brad Long, to the Finance Manager Meaghan Hill, and another Salesman Caleb, everyone was extremely delightful and helpful. Their patience with us through the entire process was extraordinary and we were overjoyed when we took delivery of our new 2021 Buick Envision Avenir. I also can not go without saying, since we were buyers from actually out of state, the video taken and sent to us from Brian Long of the car on the delivery floor was a great idea and we loved it. Thanks to the entire team at Jerry Ferguson Buick GMC!Respectfully,SGM (Ret) Forrest and Rikkita Hughes

St
Review №68

Went in for an oil change and to check tire for a slow leak. Said tire could not be plugged and a new tire would cost about $200. I was not shown any proof that I needed a new tire, it was not in stock and had to come back the next day to have it put on. I asked if the new tire for $200 had any type of warranty. Stated I would have to purchase a warranty. I may have truly needed a new tire, but it seemed more important to sell a tire and get me out to move on to the next customer. Since I was not prepared to spend an extra $200, because my oil change was free, good customer service would have been to show me the tire and how it could not have been fixed. And to give options on some type of warranty. I dont want to have to buy a new tire everytime there is a slow leak.

Ki
Review №69

I will never buy a car anywhere else. We got my husband a truck and traded my old car for a Yukon in the same day. Kevin Woody Wooden is an excellent salesman, doesnt hem-and-haw, is straightforward and tells you what is or isnt possible, which I appreciate. Theres no haggling at this dealership, no back and forth with the finance managers. I didnt even have to talk to them to get what I wanted, Woody took care of it for me. He also helped put my kids car seats into my new car, made sure my pike pass was affixed to the windshield and even put my 30 day tag on with my previous vanity border license plate while I was finishing up with the finance department. Ive had to call to check on/update a few things and Woody has taken care of it within hours. He is 100% the best salesman Ive ever dealt with.My only complaint is that it took over 2 weeks for their finance department to send the payoff on my old car; leading to late fees with the previous bank. I also didnt get my title information in time to get my permanent tag before the 30 day tag expired. Im not really thrilled with that part of it, theres no reason they couldnt get that done, especially since I had to provide them with additional documentation. They should have made it a priority to get everything wrapped up and done in a more timely manner.Tl:dr version: Woody is awesome, finance department not so much.

ch
Review №70

Chuck made everything simple and easy one of the quickest deals ive ever had.

Jo
Review №71

From the time I entered the door until the deal was made it felt like I was at a small town dealer ship in a large city. Daniel, Brandon and the service mangers went the extra mile to make the purchase extremely quick and easy. I would strongly recommend Ferguson GMC for your next car or truck!

Da
Review №72

One of the smoothest processes I have had buying a vehicle. Especially good was the help I received by my salesman Charles. It was my third purchase in less than six years and the reason I continue to do business with Ferguson.

Su
Review №73

Eric Wells was very helpful when we were looking for a car. I would buy another car from him again and will refer all my friendsSusanne from Tulsa

E.
Review №74

Eric was a great salesperson. I would send my friends and family to him.

Sh
Review №75

What the price says is what the price is. If you can afford it fine if not fine no hagl. That said weve bought our last 3 trucks from them. Pricing is fair. Id suggest selling your old car outright then making a purchase.

Ta
Review №76

It was nice working with Karvah. All the people were nice.

Co
Review №77

Everyone is always kind and polite and they do their jobs right

Li
Review №78

We bought a truck from Ferguson superstore, they said it was supposed to be there on a Wednesday but we never got it til a week later . Also when we went to pick it up, they don’t even had the time to show us like everything works or nothing. Just hated

St
Review №79

Always honest and consistent with my service experience.

Ch
Review №80

The service department was very helpful and the oil change / tire rotation was done in less than 45 minutes.

Ke
Review №81

Salvador was amazing at finding m options within my price range and the car I was dead set on unfortunately wasn’t going to work so, he found me an e we BETTER option and I am completely in love with my new car! He didn’t stop finding options for me! The delivery and detail was amazing!! Highly recommend this dealership!

Ke
Review №82

Straightforward and transparent. No gimmicks, I was able to get the exact vehicle I wanted with no pressure to upsell. I live in Minnesota and will keep Ferguson in mind for future vehicle purchases.

Ja
Review №83

GSM Stephen and Salesman Nick are Great to work with! Recommended a family member who bought a truck a few day after me.

Jo
Review №84

Purchased a Yukon from Hayden Hillenburg. Buying experience was great. Just took it in for its first service and some warranty work. Bobby Andrews my service advisor was outstanding. Excellent communication through the process, great loaner vehicle and repairs done on time. Highly recommended Ferguson Pontiac, Buick and GMC!

Da
Review №85

Meaghan Hill did an awesome job! I flew from California and she made Oklahoma feel like home. She made sure everything was taken care of prior to my arrival and went over every detail of the truck prior to me driving off the lot. Great customer service and went the extra mile to make sure everything went smoothly.

Gi
Review №86

Just got off the phone with Zack Walker from this dealership for the user truck we purchased April 5th. He acknowledged that we received a bad purchased transaction on this Chevy Silverado. He informed us that he will purchase the truck back from us after we used our extended warranty to get AC compressor fixed for $1,250. Also, he said, “I can only purchase it back after you pay for tag and tile😳” which is another $2,500. I am like, how is this making me whole? He said, we are not here to make you whole. Huh????WOW WOW! Where do they do things like this at?Run to the next dealership because you will regret it at this place.

Je
Review №87

I love the Ferguson service department! Everyone is super nice, and Im kept informed while my truck is being worked on. And no upselling!:)

Ta
Review №88

Zane Bubolz, which technically works with Ferguson Subaru, was absolutely the best Salesmen I have ever had the pleasure of doing business with. He wanted to make sure he got me into the perfect car for me, and wanted to make sure I was happy. While at the same time eager to help make us a deal! He was so nice and friendly and I never once felt pressured into anything I wasnt comfortable with. His main priority was me, and that was fantastic! Id give him a 100/10 rating if I could! Also a shoutout to Hayden for helping show me the features on my new Buick before I left the lot! And shoutout to Sue in finance for making that experience as painless as possible! Ferguson Superstore will hands down be the only place I will be getting my vehicles serviced and will be shopping for vehicles in the future. All of you guys are awesome!

Br
Review №89

No Haggle pricing is a joke. Wasnt getting great service to start with, then followed up with not coming down on an overpriced low value Suburban. Waste of time, then the Miss Hill has an attitude when I told her I wasnt interested if they wouldnt deal on the price. Happy to share the email exchange in case anyone thinks I might be exaggerating.

ja
Review №90

The people we dealt with were wonderful, the process of purchasing through the website took longer than we expected. It ended up taking several hours, almost the full work day and that was quite a bit longer than we had anticipated, which is why our experience doesnt rate higher. All in all it was a great experience, with good people and straight forward dealings.

Ed
Review №91

Michael Odell was very friendly and supportive. He did a great job on checking me in, making sure I had a ride to and from work and getting my car done in time as agreed.

Br
Review №92

Purchased a new truck- salesperson was amazing.Brought in another car for service and Rener could not have been better.

Du
Review №93

I purchased an amazing vehicle at an amazing price from an amazing sales guy but the whole experience took entirely way too long. I felt like after I committed to the purchase everybody just moved at a slower pace on getting me finished

KE
Review №94

Sales & Service departments always treat you like you are the most important customer of the day. I would like to say thank you to Service Advisors Mike Rener & Bobby Andrews for being 2 of the best in this business. They might not always have the answer, but I promise you they will get you the answer.

ro
Review №95

Everyone we worked with was helpful and knowledgeable. Chuck (sales) and Kyle (finance) were the main two, and they were great, even staying late to get us processed, and Chuck even helped us transfer everything from our old vehicles to our new ones. This was our 3rd and 4th purchase from Ferguson, and well continue coming back for many years to come.

Je
Review №96

I came in for an oil change and no problems. The advisor was very helpful with letting us know what needs to be done to extend our warranty. Overall I was very satisfied.

Sa
Review №97

Service advisor Bobby Andrews is amazing!! Super knowledgeable and caring

Kr
Review №98

I loved the fact that I didnt have to go to the dealership until it was time to sign the paperwork and salesman Nick kept in contact with me throughout the whole process and we were able to drive off the lot with the vehicle we wanted.

ke
Review №99

Everyone was very kind and was so happy to help! I got a great deal on the car and I absolute my new Buick!

Jo
Review №100

Everything was very smooth. No pressure. Chuck Johnson (our sales rep) was great. Wish all car sales people were like Chuck.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1601 N Elm Pl, Broken Arrow, OK 74012, United States
  • Site:https://www.fergusonbuickgmc.com/
  • Phone:+1 918-438-7113
Categories
  • Car service
  • Auto parts store
  • Buick dealer
  • Car dealer
  • GMC dealer
  • Used car dealer
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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