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Public Storage
3760 Pennridge Dr, Bridgeton, MO 63044, United States
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Ha
Review №1

Great experience. The best. Top notch. Christine was awesome. Simply the greatest property manger.

Jo
Review №2

Great location. Chris is always so helpful.

Ha
Review №3

Friendly and helpful, would definitely recommend. Chris is a great person and is so kind.

To
Review №4

I have been a customer here for years. The property is always clean. The manager christine has the best customer service skills and is always there to help!

B
Review №5

I have been a customer at this location for years! Great place, clean and secure. Manager Christine is top notch! Her customer service skills A plus!

Ch
Review №6

Great place! Anytime I need storage or know someone, this is where we go! Christin the property Manager is by far the best!! Always takes care of her customers!

Or
Review №7

The manager was cool. All the extra fees were explained nicely and I had no coils with them. Space was ready and service was fast.

Jo
Review №8

I dont usually do these reviews but appreciated the outstanding service I received from Christin! She goes above and beyond, always! Property is always clean and she is always on top of it! I highly recommend this location to anyone looking for storage with great customer service!

Ni
Review №9

I would highly recommend this location if you are looking for storage. My elderly mother had to get a unit there and Christine was patient, kind and such a huge help!

Ja
Review №10

Great service! Christine is knowledgeable and friendly. So helpful.

Tr
Review №11

Christine was so helpful in addressing our storage needs. She was friendly, and personable.

Th
Review №12

This place has the best customer service! I was in a difficult situation and Christine was not only professional but extremely kind and compassionate to me and my needs. Thank you so much for your great service!

To
Review №13

I was recently a customer but moved out only because my house is done! Great property, Christina always so helpful! Definitely recommend!

No
Review №14

Christine was awesome. She was attentive, kept us hydrated by giving out bottled water. Wonderful service. Such a sweet lady!

Ha
Review №15

I come back every year. Christine is great. Very helpful.

Te
Review №16

Thank you Christine,manager for always taking care of me!!! Best customer service ever! I was unpacking, it was 90 degrees and she brought me a bottled water! Always going above and beyond and I appreciate her!

Le
Review №17

Great Place! Manager Christine takes good care of her customers! Im elderly and could not afford an increase and she definitely helped me out! I highly recommend!

Ev
Review №18

Christine is the best manager ever! Thank you so much for assisting me during a difficult time! I will definitely recommend your location!

Br
Review №19

While the manage of the complex was nice and helpful....NEVER EVER DO BUSINESS WITH THIS COMPANY. We rented from them almost 5 years ago with the teaser rate for 6 months. They have subsequently raised our rate $20 per year (FROM $149 TO $285). They dont care at all about long term customers...theyre only focus is GREED. To top it off, were finally moving out and our closing date is on the 1st of the month. As they bill you on the first, there is no prorating of your payment. They charge you the full amount for the month. Again NEVER EVER DO BUSINESS WITH THIS COMPANY (Im being kind just calling the a company...a lot of other names come to mind).

T
Review №20

Just so people are aware. When you rent a storage here and come in under a promotional storage fee. Dont let that fool you. Beware it will change every 6 month because mine has.. I was at $114.00 now Im at $159.00.

Gr
Review №21

Thank you Christina for your help!

Ja
Review №22

Great location and great management! Thank you Christina for all your help!

KI
Review №23

Easy access for even large truccs 26-28th

Te
Review №24

The service is really good, been coming here a long time. Christine is my friend.

St
Review №25

I went to public storage today and had a wonderful experience. I was very pleased with “Chaz”! He was so helpful and knowledgeable about things that I needed for my move. Although I shouldn’t be renting for very long, but I will recommend this place to others. If I ever need storage space again, I will diffidently use you guys. Thanks for hiring such pleasant workers.

Ma
Review №26

I come back every year to rent from Christina. She is a great manager! Great property, convenient.

Ro
Review №27

This storage facility is amazing the owner is one of the most top notch women I have ever met. I highly recommend public storage off of Pennridge in Bridgeton!!

Ma
Review №28

Thank you Christine for your help! Great place and the managers customer service is impeccable!!!! Definitely recommend!!!

To
Review №29

Have stored here for years and Christine is by far the best property manager ever! Always friendly and willing to help anyway she can! Highly recommend!

pa
Review №30

I would definitely recommend anyone to this facility christine is great and I have a unit there and she is so helpful her customer service was excellent an very polite to me and my husband I just wanted to say a wonderful experience we had thank you mrs Christine your customer went well and beyond thank you very much from the ingrams!!!!!

Ti
Review №31

Preston was amazing. He promoted your value and convinced me of the value of going with you guys, was extremely professional. Ill recommend you to anyone. H deserves a promotion.

Ro
Review №32

This is a great location but the property manager is the reason I stay! She is always so friendly and extremely helpful!!!

Ge
Review №33

Christine is a very awesome person, great personality and very helpful... We need more people like her in the work industry... I recommend that she given a raise... If anybody needs a storage this is the place to go.. 👍👍I appreciate Chad also for all his hard work with getting the company to honor the rate Im lock in at.... Way to go Chad 👍

sh
Review №34

As I was attempting to vacate my storage unit i had accumulated quite a few empty cardboard boxes.Not knowing that I-could use the facility dumpster I jus happened to see the assistant manager Preston come to check on my progress and he said, dont worry about that, I will take care of them for you. what a helpful young man i was prepared to take them out to a dumpster somewhere, which I said as he came by. to reassure him that I was not attempting to leave such a large mess. He said, I got you i will take care of it for you, quite a relief. i was so thankful. considerate.

Ar
Review №35

Christine was fantastic! Very friendly, sweet and professional. She made us feel very welcome. Fantastic manager, fantastic customer service! First time renting a unit and will definitely recommend this place.

DO
Review №36

The lady working there is great. The best customer service you could ask for. Very accommodating. Prices are fair.

Be
Review №37

Rented here a couple of weeks ago, great place! Chris the manager was great!

Ja
Review №38

Needed a storage unit last minute and christine was a huge help and put my mind at ease! Thank you Christine!

Ri
Review №39

There is only one reason this place gets five stars...Christine!!!She is the most positively helpful person we have ever met at a Public Storage facility, and we have used several in the St, Louis area and in other cities.She is very professional and has never failed to solve any problems which have arisen for us. I hope her management knows how much she adds to their business!Christine, we love you!

go
Review №40

This place is convenient to my place. We were going back and forth about whose name we should use for our account. Christine was very patient and kind at explaining their service and was a great help. I highly recommend this place.

Jo
Review №41

I would definitely recommend this location! Not only is it convenient and well kept, Christine is great! She is a true example of great customer service! Thank you!

Mi
Review №42

I make a point every month to pay may bill in the office. For one reason, Cristine! She is always so friendly and helpful! Thank you Cristine!

Ja
Review №43

Very happy with service. Chris was wonderful! Definitely recommend!

ma
Review №44

Im not a new customer. But can recommend this location! Clean, convenient and Christine, property manager is great!

Su
Review №45

This location has the best property manager ever! Not only does she know her job and does it well, she always has candy! Great location!

Ba
Review №46

The lowest price for unit in town very clean facilitie Preston was polite and on it highly recommend

De
Review №47

5 stars! The manager chris is always so nice and helpful!

Tr
Review №48

I can honestly say that today was a very hectic day but after going to Public Storage things just got a little bit better ! I am in the process of moving and also in the process of reorganizing my closet as we know those can be very tough things to do but Shaneika was EXTREMELY helpful today! I purchase a wardrobe box and a quick pack and because of my experiences I will be back soon as Im done unpacking.

GI
Review №49

Chad did an excellent job with helping us get our unit secured. He made the process very easy. He was very polite, funny, and a delight to work with. Thanks Chad for your wonderful service.This guy need a raise really soon!!

Am
Review №50

Clean facility, great manager, chris!!! Thank you for your help!

Gi
Review №51

Christine is the sweetest person I know. She is not keeping ANYONE from getting their belongings. She takes care with each of her customers, and it is clear that she loves her family; blood or not.

Ma
Review №52

I am a returning customer because the service and manager christine are wonderful!

Se
Review №53

Been a customer at this location for several years. Clean and secure, and christine is always a pleasure!

Kr
Review №54

On my recent visit to Public Storage I met Christine who was personable as well as knowledgeable about the companies products. I usually dont write reviews but I felt Christine deserves a 5 star review. Christine is truly an asset to your company. Sincerely Krista Nemergut

Te
Review №55

Christine is the best! She always goes out of her way for her customers! She deserves a raise!!

To
Review №56

Would definitely recommend! Chris was very helpful and friendly!

Ju
Review №57

I would not give them a 1 but I have to in order to write this review. I would NOT recommend this place!! For over 4 months, I have been trying to get my bill correct; which is their error!!! It has not been corrected yet...I have left messages for the manager, the regional manager but NEVER get to talk to anyone!! She, Ms Geary, has called me 2 times and left voice message both times but then when I try to call her back - NO ANSWER again!!! Save yourself the headache and DO NO PATRONIZE THIS PLACE!!! WORSE CUSTOMER SERVICE I HAVE EVER HAD DEALING WITH ANY COMPANY

Pa
Review №58

Great location! Very clean and well kept. Manager, Christie is awesome!

Bo
Review №59

Anyone can see that you are far less intelligent and articulate. This will likely be your downfall. No one believes the lies you tell. This property is well maintained, and clean. This property has a great manager, who is not keeping anyone from collecting belongings of their own, or their father’s. The death certificate is likely not for the property manager’s use, but rather the state requirement. Christine does not have a key to the belongings that remain on the property to which you are referring.

A
Review №60

Christine was awesome. I needed a lot of help and she was more than willing.

Mi
Review №61

Great location, great manager! Go see Chris. She will take good care of you!

Fr
Review №62

Christine was helpful and informative. You can really tell that she cares about the property, and her customers! Would definitely recommend!

Da
Review №63

Went by the office to discuss a couple things with Preston. He was VERY helpful and a pleasure to talk to. Preston and Christine have been very helpful. Customer Service is clearly a top priority.Ive used a few of the Public Storage facilities in the St Louis area, and the Bridgeton location is the best maintained and cleanest Ive used.Dave Alderson #62

Ch
Review №64

I was a customer at this location for several years. Christine rented me my unit then, and is still there today! She always is personable,friendly and willing to help! If you need storage, this is the location to go! Talk to Christine, she will get you the right storage!

Br
Review №65

This is my first time renting a storage unit and Preston went above and beyond to make my experience great. If I ever need to rent another one this is the place I would come to again and I suggest others do to.

Je
Review №66

Great place if you need storage! The manager chris was extremely helpful and so personable!

Br
Review №67

I would definitely give the manager a 10 if I could. She was so helpful!! Thank you christin!

Le
Review №68

Good service from chris and clean property! She even offered us bottled water!

Ca
Review №69

Love this place. Been using place for 6 months or so. The manager is awesome and very accommodating and will do whatever it takes to help and i mean she goes above and beyond her scope of her duties.

Ha
Review №70

Christine made my experience with Public Storage as easy as can be. She was both informative and pleasent to do business with!! If I could give more than 5 stars I would! Thank you!

Va
Review №71

Cierra provided excellent service. There was a discrepancy with the rate in the system versus what I reserved the unit at. She called the district property manager and got the issue straightened out immediately. Thanks. I look forward to being a continuously satisfied customer

An
Review №72

I went to the public storage in Bridgeton and rented a space. I had an associate Lamont deal with me on the close out phase. HE WAS WONDERFUL. HE WAS COURTEOUS AND HELPFUL. I will rent from this storage company again solely because of him. Karen A.

Ke
Review №73

Stored there for years! Christine is a great manager and would definitely recommend!

De
Review №74

I like Public Storage. They have a great manager. I will always pick Public Storage over the other storage places.

Da
Review №75

Easy access to highways with very friendly management. Christine went out of her way to make our experience reserving a unit to be the best she could, which was wonderful!

Sh
Review №76

I would definitely recommend! Clean property and manager christine was wonderful!

Do
Review №77

Great place! The manager Christine was so helpful!

Ma
Review №78

I was just at Public Storage with my brother and this guy name Preston handle all are needs with great service highly appreciate his help

Ki
Review №79

My experience with public storage and Brittanys help was outstanding. Her attitude and warm smile made me feel welcome because of her customer service. I would recommend this facility to anyone. Your company would be even better with more employees like her.

Ni
Review №80

Just was at public storage a guy by the name of Preston help me out great service will tell all my friends

B
Review №81

My wife and I just leased a storage here, and Chaz Lee’s customer service was beyond exceptional. He was very informative , polite and personable. Prior to reserving our unit, a previous worker failed to mention all the extra fees required when she called to verify. However, Chaz let us know everything up front. We look forward to having business with this particular Public storage after working with Chaz!

sh
Review №82

Christine was so helpful and really eased my worries about putting my things in storage. She takes such good care of things, and was so patient in answering all my questions. Christine really keeps this place clean! She really knows her stuff and I will recommend this location to anyone who needs to put things in storage.

Pa
Review №83

Christine, the manager onsite is wonderful. Very helpful, pleasant. The property is very clean, easy to get to, well lit. This is our second unit, we have been renting for about nine years and we have had no problems.

Je
Review №84

Brittanys customer service is wonderful and the facility is very clean. She answered all my questions and I recommend this location. Great smile too!!!

An
Review №85

Great location! Thank you Christina for your help!!

Ti
Review №86

Preston was amazing on renting me my unit if you ever need a storage come here he make it so easy to do what great guy

Ta
Review №87

Preston is every helpful he take real good care of me with my storage needs this a great place to store

Al
Review №88

Excellent service, quick in and out. Price for the space was phenomenal. Pacey did a great job.

Ke
Review №89

If you need storage, go see Christine! Not only does she know her job, she is so warm and friendly! She will help get you the right unit!!!!

Rh
Review №90

Manny was very pleasant and informative! I appreciate him for taking the time to explain my lease and address all the questions that I had.

Os
Review №91

Great location, chris is office is always so pleasant!

Ja
Review №92

Man I had a hard time moving but when I got to public storage a young man by the name of Preston help me Termendous I highly recommend everybody come here

Do
Review №93

I would recommend this facility to everyone! Brittany has a great smile and she is very helpful. Great customer service as well!!!! Thank you

Jh
Review №94

This store is always clean and neat. Christine and Chaz Thank you.

Bi
Review №95

Brittany has wonderful customer service. I wished I would have got the unit here. Appreciate you!

Ja
Review №96

Amazing customer service. Great and warm reception. Good job✌✌

Er
Review №97

I would definitely recommend this location to family and friends. Very convenient ,quick easy affordable . Christine was amazing she was very friendly, helpful and knowledgeable.

Jo
Review №98

Brittany was a pleasure to work with. She answered of our questions and made the move In process very easy! We highly recommend.

Ba
Review №99

She is keeping my son from getting his father belonging, well miss.give me a break looks to me she is still keeping him from getting anything , his father died on the property so why does she need a death certificate she saw he was dead did she think he was going to get up and walk.and why does non employees allowed to live on property really what kind of corporation is this just saying

Me
Review №100

Right off 270, convenient and great service always from Christin!

Information
14 Photos
100 Comments
4.8 Rating
  • Address:3760 Pennridge Dr, Bridgeton, MO 63044, United States
  • Site:https://www.publicstorage.com/self-storage-mo-bridgeton/818?pid=pslocalsearch
  • Phone:+1 314-656-8912
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:6am–9pm
  • Tuesday:9:30am–6pm
  • Wednesday:6am–9pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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