I get service every 3 months - prior technician did an awesome job, checked to see if I wanted spray indoors or anything special. Now it’s a quick spray on porch and gone. Need to call office and “request” service..and bill isn’t payable online…

Always responsive when I call. Great service for years.

Had a tech come to my house he was very helpful by answering my questions. I belive his name was Mario. I also was happy to have Toni setup a helpful pricing email and she worked with me on scheduling a time that worked around my work at home hours.

We have been customers for 15+ years with regular monthly services and have been satisfied until they just increased the rate by 37% with no advance notice! Grant it, they have not incurred a cost increase since 2005 but that should not be at the fault of the consumer. Sadly, we have cancelled our account as they did not even bat an eye at our concern. Now we are in the market for a new service provider.

Their driver on the road in old Brentwood was speeding on the street, racing around cars and cut me off on a merging road while I had two toddlers in my car. Id never use a service that employs sick reckless people with absolute disregard for the safety of others..

We always have good service from Discovery Pest Control technicians. Today Anthony G. came to our home and he was the BEST yet! Very thorough and professional.

Have been with them many years. Have loved the techs and the person who was in the office for many years. The 1st point of contact should be more welcoming and friendly. Sad to see one person ruin many years of great service.But, somehow the new phone person is hard to talk to. Very dry. She does not sound like she is there to help, but rather make you feel like why are you asking so many questions? It is what it is. Take it or leave it attitudeThis is not the first time I have talked to the same person. It is probably the 5 time in the last many months.Always remember you are the expert in this field and when the customer inquires about something, your answer should be clear enough and convincing.Pests are not a fun thing to have.

They are the best control pest control around in this area. Technician ,Anthony Gordon was a knowledgable and professional in his job and very friendly.As this is our first service he explained everything to me as he proceeded.He always handled all pest problem at my home and i have not had any problems so far.I highly recommend Anthony and Discovery Bay Pest Control.

Discovery Pest is awesome! We had them out two weeks ago to help get rid of ants and cockroaches, and they offered a free no trouble spray if the ants were still there. So they came back today and were so helpful. We had Cesar spray both times and he offered suggestions and even called his boss on the spot to see if there was anything else they could do for us because he felt bad that we were living with so many ants.

Ive used them for years and been very happy. Great customer service and quality of pest services.

John was very helpful knowledgeable and displayed impeccable manners while servicing my sisters home. If I lived in Northern California I would not hesitate to use your service and request John!

This company has good service, the techs are great. The bad thing about them is that the web site has been broken for years. They finally say that they fixed the web site and sent me a new new login and password for it. The login and P/W do not work. I have called several times to get this fixed but Im told the manager/owner is the only one that has to fix this. She either doesnt care or refuses to take care of this because she has not called me back and I still cannot log onto my account.11/16The web site has been fixed and I can now log onto it and pay my bill. The manager is still hard to work with though. The Techs are the ones that you interact with and they are still very professional and great people.

Quick qnd friendly service