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Heath Marston - State Farm Insurance Agent
8784 E State Rd 70 STE 101, Bradenton, FL 34202, United States
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St
Review №1

Ive dealt with this office for many years and I cant say enough good things about the staff and also the support I get from them whenever I need it. They are always extremely courteous and friendly to deal with and I would recommend them to anyone with insurance needs.I especially want to call out my personal agent, Jennifer Godfrey. Im sure she is a good agent for anyone she deals with but whenever I call her I get the feeling that Im her only customer.Congratulations to Heath Marston to getting and maintaining such a courteous and remarkable staff!!

Ky
Review №2

By far the best agency we have been with. Everyone I talked to is so nice and willing to explain everything. I wish every business had customer service like they do.

Da
Review №3

This was our first visit to their office. Our prior agent left State Farm last year but due to the Pandemic we hadnt stopped in to meet anyone in the office after we transferred to this agent. We had made an appointment with Heath regarding a policy that was expiring but we had a couple others errands before that and arrived 20 minutes early. We were prepared to wait but after just a couple minutes Tim Fraher came out and said he could help us. He went over our policy and was very knowledgeable about the options available to us. After giving us printouts to think about at home and decide on he went over the rest of our policies we have to see if anything needed updating or changed. He was very thorough and kind. We then briefly met Heath. We were very pleased with the service today.

Ke
Review №4

Thank God for Heath Marston State Farm Insurance. They are not just selling you insurance, they are looking out for your best interest, which is very rare these days. A special thanks to Jennifer, she is an Angel, patient and professional. Thanks again for turning the nightmare of insurance into a more pleasurable experience. Make your insurance experience easy, go see Jennifer at Heath Marston State Farm Insurance.

el
Review №5

Very professional, explained everything in detail, answered any questions we had. Excellent service. Would recommend them for your insurance needs

Co
Review №6

Great Service and information. Quincy the agent, was courteous, knowledgable and professional. I will continue seeking him out for all my needs.Edgar Falcon

L
Review №7

Julie Lehman, who is as associate of this organization, took care of my need for visit. She was OUTSTANDING!!!. She was smart, professional, intelligent & courteous. She was very know legible, prompt & was able to methodically take care of my issue completely . It is refreshing to meet people like Julie, at an insurance agency, who is so brilliant . I left the office, completely satisfied , my goal of coming there accomplished fully. This Lady makes your organization; PROUD!!! I wish her great success. Dr L. WIMAL FERNANDO.

Am
Review №8

Clean office and very polite staff. Ive had the best prices with this State Farm too.

Ju
Review №9

Great team here at State Farm. Kailee Seres and Tim really shine. Their customer service is outstanding the rates for my Maserati and Cadillac are a lot less expensive than other companies. I have recommended them to several clients and family members.

Sh
Review №10

Julie spent the time to explain all the pertinent information regarding our home and auto insurance. Our policies have been updated with more value and defiantly for less money! We are so grateful for Julie, she is Awesome!!

Jo
Review №11

The Team at Heath Marston State Farm are a fantastic group to work with in providing a complete Insurance package. They are attentive and listen to my insurance needs, providing me competitive solutions based on what best fits my family. They provide exemplary customer service and responsive.

To
Review №12

Ive been working with Heaths office for a year now and theyre fantastic! Kailee has helped me many times and is always able to answer my questions quickly. Heath is a great agent and runs his agency very honestly with tact and integrity. If youre looking for a great office in the Bradenton/Sarasota area, look no further!

Li
Review №13

This agency is always great to deal with. If I call or email, I get prompt response and additional helpful info. They made us an appointment for licensing our out of state vehicle, paperwork required and insurance docs within 30 minutes.

El
Review №14

Finally, an Agent that also cares about the person. It was a pleasure working with Julie Lehman. She was able to get me what I needed including some savings. My time spent on the phone with her was just not about insurance, she got to know me and we had some laughs. She made purchasing insurance a breeze.

Sc
Review №15

Fast response and extremely knowledgeable. Hard to believe this office was the only one of out 5 in the area, that actually responded in a timely manner AND the agent Tim F, was on top of his game. A+

ka
Review №16

Excellent service here! Kailee Seres and Tim were awesome when it came to customer service and a great value. Thanks!

Ni
Review №17

Kailee and Tim were very helpful, helped cut my costs in half with more coverage. Very friendly, answered any dumb questions I had. Would recommend.

Ar
Review №18

I love being a customer of this agency! They have gotten me huge savings and better coverage with their policies. Jennifer is a fantastic agent. Very easy to work with, always easily reachable and she explains everything clearly. I feel so confident that Jennifer and her team will take care of me in whatever situation may arise. Highly recommended!

Mi
Review №19

Agents were knowledgeable, efficient, and a pleasure to work with.

Al
Review №20

Heath Marston- State Farm provides incredible service for its customers. I have been with them since I moved to Florida 12 years ago and short of relocating I would not think of using any other insurance agent. They are always there whenever needed and will work tirelessly to make sure they get you all the information you need in regards any questions and concerns I regards to your insurance needs. I would highly recommend giving them a hard look when it comes to your insurance needs. I have dealt with Heath himself on a few occasions and interacted with the rest of the staff and you couldnt ask to work with a greater group people.

Me
Review №21

I have been with State Farm for 6 months. Let me tell you how unhappy I am with them. Started my journey in Lakewood Ranch office. Then I was informed after that my agent no longer works for State Farm. Okay can over look that. The last straw was. When my Daughter was on vacation. Her truck broke down out of state. When I called to have her towed. Was told I had to pay cash it wasnt covered. I pay extra to have towing on my policy. Called 4 times to have a refund sent. Was not called back once. Was told the check was sent 10 days ago. Had to drive 40 minutes to pick up a refund check. Sorry I pay way to much for State Farm insurance to have a agent whom dosent care about me or my families needs. Going with Farmers Insurance. They have already called to see how Im doing. From one very unhappy and disappointed customer.

Je
Review №22

Jennifer was amazing. She listened to my needs and delivered options tailored to my business. I was able to combine policies and save money thanks to her expertise.

Mi
Review №23

Best service from office staff and the company stands behind your family. Recommended to many friends and family. Claims process is quick. (I noticed the person who gave this business the only 1 star review seems to not like anything in their reviews)

Ja
Review №24

Heath and his team have served our insurance needs for over 15 years! I cant say enough about their friendly nature and their willingness to consistently go above and beyond to help in any situation! Their knowledge and customer service is outstanding!!

An
Review №25

Coleen Bradley has been my local agent since I moved to this area back in 2004. She has been fantastic to work with : extremely responsive, diligent to capture the best price and discounts, and a genuine compassion for the welfare and coverage for my family. Simply the best insurance agent I have worked with.

Sa
Review №26

Very good place to deal with!

Bu
Review №27

What can be better than a team that values their clients so much that good is not good enough? Can it be true? Just so you know, it is true!I ask all of you just two questions: When was the last time your insurance agent called you to tell you she/he was thinking about your account?And then to tell you their coverage was improved with even better rates?Thats the level of service I experience with Kim Morton and Heath Marston!!THEY ARE THE BEST!!

Ch
Review №28

I have been a client of State Farm since 1982. Every agent Ive done business with has been top notch. My whole family now have had the pleasure of having Collen Bradley being our agent. She has brought the art of customer service up to the moon. For the past 11 years she has become family helping us all navigate through numerous heath, auto and home problems and trust when I say some of those problems have been extreme.I cant imagine life without her being my family s back-up for anything to do with insurance. Shes the best ever..........

Ma
Review №29

State Farm is phenomenal! I have had there insurance for 24 years. They were quick and efficient in switching over some coverage for me and I HIGHLY recommend them!!! Best Team Ever!!

Li
Review №30

My husband and I are quite new to Florida and we consider ourselves lucky to have Heath and Kim in charge of our home insurance. Our situation is a little uncommon, but that did not deter them to take up on us😉. We are very grateful for their knowledge, determination and reliability. Whatever comes up, they check thoroughly and in our best interest. Absolutely trustworthy.

Le
Review №31

I had to write another review as our insurance needs have changed. Tim Fraher is absolutely amazing, responds to phone calls and emails in a timely rapid manner. His guidance and advice are honest and professional. He cares about his clients more than any other agent Ive ever dealt with and there have been many:( I more than highly recommend Tim and his agency. You wont find better... trust me! #LOVESTATEFARM

Kr
Review №32

I have been with State Farm for 22 + years and with this agency at least 10 of those 22. I work with them on my personal insurance and through business. Their customer service is exceptional. They are patient, kind, and knowledgeable. Kim went above and beyond when my son was in an accident and in the hospital. I received personal and professional care. You dont find that around very often any more. I am very lucky my family and I did.Kristin Anderson

Sw
Review №33

I was looking for Auto Insurance Agent but, when I reading the reviews on State Farm Insurance staff that caught my attention. How the staff was nice and helpful to the customers. I had appointment with Kim Morton she was amazing she help me and my family save money on our auto insurance for 3 vehicles and home insurance policies. I heard that you do excellent work and that you will go the extra mile to help a person pick the right insurance for them and you did just that. Kim have a gift of passion, caring and helping others truly working in her calling gifts and talent. Thank You for Your Excellence and your Integrity is above the mark thank you very much. Mr.& Mrs. Dudley

Ro
Review №34

I called today for a quote on Auto and Renters insurance and worked with Jennifer Godfrey. She was amazing! Jennifer answered all of my questions in a timely manner AND got me a better rate than my previous insurance carrier. Wonderful experience! I recommend her knowledge and assistance to everyone!

Ma
Review №35

I love this office!! The staff is knowledgeable and professional. I always receive high quality service. Coleen Bradley has been my go-to person for 10 years. Even after I moved over an hour away, I will not move my policies. I have had my policies with State Farm for 20+ years. This is the only office for me!

Pa
Review №36

State Farm has been our ONLY go to Insurance Company since age 16. Now almost 60 people ask “why don’t you do your shopping and compare prices?”The Family Trust with State Farm can’t be beat. I moved to a Florida ten yrs ago, walked into a new Stare Farm office and it felt Like Home. Kim at Health Marston’s office has always been thorough , stayed on top of all our policies , with Family friendly care. We had our first claim which was resolved quickly with professionalism and ease.When they say “ Like a good neighbor , State Farm is Best” it is correct .Thank you Kim for your knowledge and guidance .

Ad
Review №37

It has been a great pleasure working with Kim for the past several years! She is extremely helpful, responsive, knowledgeable, patient and friendly. She knows her subject matter very well and has quick turn around time with quality work. She has helped my husband and I with both our personal insurance and our business insurance needs. This insurance agency is top notch!! A+

Be
Review №38

We both grew up in State Farm homes and have been policy holders ourselves for 34 + years and now our children have carried on the tradition and done the same with their families. Not sure how many years we have been with Heath Marston but when our previous agent Ronnie Grubbs retired we were introduced to Heath and his staff and have been very pleased with continued excellent service for all insurance needs. The entire staff is amazing and very helpful and knowledgeable. Allison and Coleen are our primary contacts and love them. Both are always so helpful and kind. So pleasant, dedicated and they make you feel like family.

Cr
Review №39

I worked with Jennifer who was professional, fast, friendly and efficient. Detail oriented and got me such a GREAT rate compared to what I was paying.

Cr
Review №40

Coleen and Allison are absolutely wonderful. Very helpful and knowledgeable. They treat you like family, not easy to find that type of customer service these days! They are simply the best! And, all the staff are very friendly any time we have visited or called the office. Love this place!!

Ka
Review №41

I grew up in a State Farm household, and now my husband and I are policy holders ourselves. We couldn’t be more happy! Heath and his crew are amazing. Jennifer is our go to gal! She’s always working hard to give us the best. We love our State Farm team and can rest easy knowing we are in the best hands with them.

Li
Review №42

When we relocated a few years ago, switching our auto insurance from the other State Farm agency was a breeze! Jennifer made sure we had all the coverage we needed on our vehicles, and our rental. Then, a year later when we purchased a home, she was wonderful to work with in insuring our biggest financial investment. Jennifer has always taken her time with us in explaining things so we felt comfortable with our coverage and explaining differences in cost and coverage with other companies! Highly recommend!

Co
Review №43

Kailee has been amazing in helping me every single time I’ve called with questions or concerns. This is an awesome company for your auto insurance needs, very strongly recommended if you’re looking for a good quote and incredible customer service.

Ne
Review №44

After 22.5 years with GEICO auto insurance, including as an employee the first 18 of those years, Tim Fraher with State Farm blew my GEICO Preferred rate out of the water by nearly $250 for six months! Sooo happy Tim contacted me after a fluke online check for lower rates a few weeks ago when I received my renewal showing a $50 increase AGAIN! I could NOT be more pleased. Thank you, Tim and State Farm

Mo
Review №45

I have had a great experience with this office. The staff is helpful, prompt, and friendly. I initially came here for insurance when I became a homeowner, and soon added my auto policy as well. Jennifer is very knowledgeable and has helped me with any questions or concerns I have had. Highly recommend!

Mi
Review №46

I have been with Heath Marston State Farm Agency for 19 years. Heath and his entire office staff offer the finest costumer service that you could possibly ask for. Extremely knowledgeable and always getting back to you In a timely matter. I dont think you could find a better agency.

Al
Review №47

Heath and his staff offer an amazing quality of customer service. The dedication they provide to each client is outstanding. I have been with their office for as long as I can remember and even after moving I kept as many policies with them as I could! I would highly highly recommend their office to anyone looking for anything from banking needs to life insurance and everything in between!

No
Review №48

Thank you Tim, once again exactly what I needed when I needed it. Your helpful, friendly, expert way of doing business is very much appreciated. Looking forward to being a State Farm customer for a long time!

Ph
Review №49

I highly recommend this agent for all of your insurance needs. I have been so pleased with the customer service and individualized attention that I receive. Nothing compares to having a real agent who gets to know you & your personal needs. I will never get tired of bragging about my insurance pro -Tim Fraher. He is the best & always there when I need him!

Je
Review №50

EVERY SINGLE PERSON at this office is AWESOME!! Anytime I have a question or need help with my policy they are ALWAYS willing to help me and to make sure I understand the process, ESPECIALLY KIM MORTON! I would highly recommend calling them today for all of your insurance needs!!

Tr
Review №51

Like a great neighbor, Jennifer G. is always there for me to take care of my life insurance needs. Should I pass away tomorrow, I know my family will be in good hands.

Mi
Review №52

Cannot say enough good things about Heath and his team. They are always a phone call away!

Ar
Review №53

The team at Heath Marstons State Farm office is excellent. They are always very helpful and have always been able to assist in finding a resolution to any issue/question that arises.

La
Review №54

They are very friendly and they work with you until you get the insurance that you need

St
Review №55

I have been a client for many years with this office and will remain one for many to come. I have felt like family every time I walk in the door. Great people, great service!

Sh
Review №56

Very professional and gives the best quality of customer service!! Allison always calls with updates and reminders for your insurance. She’s very pleasant and loving to all the customers

Mi
Review №57

I have been with this State Farm since I moved to FL in 2016. I work with Tim Fraher and he goes above and beyond. He is diligent, follows through with what he says he is going to do, honest, reliable and listens to you as the customer. I would recommend services with this State Farm, hands down.

Wi
Review №58

I have been working with Heath Marstons State Farm Agency for 4 years, since relocating to Florida in 2015. Having worked with many different Agents & Insurance Companies in NY and NC over the years, I would say that the Marston State Farm Team is the most professional and responsive I have dealt with. My primary contact is Jennifer, and she is EXTRAORDINARY ! Jen is highly competent, knowledgeable, a superb communicator, and very responsive. I finish a conversation with Jen, and feel like I have been speaking with a member of my family. I have never insured thru State Farm previously, but am much more pleased with their Service than the other firms I have worked with. We would highly recommend the Marston Agency.

ST
Review №59

Always a pleasure working with this outfit. Colleen is the absolute best. Thank you so much for taking care of my insurance needs.

Sa
Review №60

My husband and I have been with State Farm for years and this office is amazing. Especially when we have Kim Morton as our agent! The company and staff are excellent and I highly recommend them.

Jo
Review №61

I have been with State Farm for 15 years ,specifically with Heath Marstons office. I am very satisfied with the service they provide. Kim always goes above and beyond to help with every need or whatever obstacle may arise with your insurance needs. I just switched my home insurance to statefarm and I am so happy to be saving more on my car policies plus my home policy . You can be rest assured that they will take good care of you as they have my family. God bless!

Tr
Review №62

Very open and honest. They answers all your questions patiently. They also respond to any questions within a day or less. Ive been with them almost 4 years.

Ja
Review №63

I have been doing business with them for over 10 years. The service, professionalism, and follow up should be an example to other companies. Thank you, Heath and staff for always going above and beyond.

Ph
Review №64

This State Farm office is incredibly courteous and offered me a coffee as soon as I walked in. Kimberly was the employee that helped me and she is very informative and helpful. I highly recommend State Farm for your insurance needs.

Pa
Review №65

Heath Marston State Farm provides excellent quality service. Tim is informative, knowledgeable and very efficient. Thanks State Farm team!

Be
Review №66

When you first walk into the office it is a very pleasant experience. Kathy at the front desk greets you warmly and always very nice. Tim my agent is also very helpful and wonderful to deal with. When I call it is also always a very pleasant experience. I would highly recommend them to anyone.

Br
Review №67

Couldnt be happier with these folks unless they cooked me breakfast. Everyone in the office is super knowledgeable but that Jennifer is fenomballs. Look no further if you need to insure ur home or ride. Just wish they would do a funny TV commercial to challenge Flo.

ji
Review №68

Staff are very good at their jobs and always helpful

De
Review №69

Kudos to Kailee for custimer service excellence. Recently relocated with in area kailee went over and above to save money on my quote. State Farm keep being a good neighbor.

Pa
Review №70

The absolutely the BEST business experience Ive had in long time. I left Heaths company for a short time and returned because of his GREAT customer service. Recommend highly.

Pr
Review №71

Great customer service. Friendly staff.

Gi
Review №72

I recently had a mishap with a deer out east . Even before I left the site of the accident and the car was towed away my claim was filed! I was able to get a great rental. My car was repaired at Caliber Collision and the claim is now closed. Thank you to all of the staff of Heath Marston at State Farm.

Am
Review №73

I have been working with State Farm for years and this office is amazing! I deal with Tim all the time and wouldn’t go anywhere else!

J
Review №74

The absolute worst busines. Horrible customer service. I would not recommend, dont waste your money or time.

EH
Review №75

I have been using Heath Marstons office for all of my insurance needs since 2001. They have always been very professional, consistent and there for me whenever I need something. When I was in a car accident a few years ago - Kim Morton from his office came to the scene to help as I was in distress. I would absolutely recommend Heath, Kim and the rest of their office to anyone looking for insurance!!!!!

Th
Review №76

I have been a customer for 15 years. Always received good service and advise.

Em
Review №77

Everyone was so helpful and kind! If I could tip them I would:) love love love this location

Be
Review №78

Tim Fraher was especially knowledgeable and helpful!

Ma
Review №79

Heath has been our State Farm agent for more than 10 years. He is fair, honest, and will go above and beyond to help you and your family. Even when SF dropped hundreds of home owners policies in Florida, we stuck with Heath because of his service over the years.

Zo
Review №80

This agency is the best, awesome customer service!

Su
Review №81

K Im

Information
79 Photos
81 Comments
4.8 Rating
  • Address:8784 E State Rd 70 STE 101, Bradenton, FL 34202, United States
  • Site:http://www.heathmarston.com/
  • Phone:+1 941-758-1200
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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