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Paradise Exteriors Roofing, Windows, Doors
1918 Corporate Dr, Boynton Beach, FL 33426, United States
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sh
Review №1

Attention…….. to anyone that is considering using this company please don’t do it. My experience with them has been a living HELL. I signed a contract with them to get a roof replacement last year April to date I still do not have my roof installed. Not only did they just start the process in August but has failed to pass roof inspection with the city of Miami Gardens 4 failed times. Not to mention the two different tear off attempts that they’ve done. I’ve made several attempts to contact upper management to rectify the situation still no results. My next step would be contacting my lawyer.

Jo
Review №2

Good work on the windows. However they did have to come back 2x to get it right. The service leading up to the install was a little stand offish. And the sales man told us that there was a cleaning company that would clean the WHOLE house when the job was completed. Not true... Would I recommend? Not sure...

Bi
Review №3

We purchased both windows and a roof from Paradise. The presentation was very good and the representative brought samples. They have let us know when our windows will be arriving. Our roof looks good. We are just waiting on the installation of our windows. Can’t wait for our home to be completed.Bill & Roberta

Da
Review №4

From the beginning to completion, Paradise windows product and service have been amazing. From Dario in Sales, Jerry in Financing, and the incredible 5 guys who came to install, my expectations have been exceeded. The 5 installers completed changing 18 windows and 1 double door in 5.5 hours to perfection. Their positivity, ecpertise and neatness were top notch. I am very pleased.

Kr
Review №5

Jeff Jackson did an amazing job. He was actually early for our appointment. He went over everything in great detail from start to finish and in layman terms. I was able to learn about the company history, accolades, experience as well as a detailed rundown of the process from end to end. They take care of everything and make the process so effortless and easy. Jeff was professional, honest and extremely knowledgeable of his field of expertise. I was wary of the cost to transition to hurricane windows, however the price beat our expectations in affordability. This was my first time looking into it and was sold immediately. We’re excited and happy with our purchase and look forward the upcoming project. We highly recommend this company and Jeff. Thank you!!Ryan Harn

Ra
Review №6

Bo is a top-notch sales rep. He knew what he was talking about and answered all my questions.The install went beautifully. I was updated when my windows arrived and set a install date.Now, Im waiting on the final inspection but everything looks great! Will update when inspection passes soon.

An
Review №7

My husband and I met with Ken, who was such a great individual. He showed us samples. We found out about Paradise recently at the Tampa Bay home show. Jerry and Carol are helping us through the finance process. Everything has been exactly what was promised.I will definitely update once the windows are here!

To
Review №8

Bojan came to my house and explained the financial processes and showed us examples of their windows. We purchased Soft-Lite windows. They’re perfect for our home. The install was smooth and the crew was very efficient and clean. We are waiting in final inspection now!Thank you, Paradise!

Jz
Review №9

I spent over 14,000.00 with this company. Yes they did deliver and install the windows. The installation was a disaster. I think they contract out the installation. At the time i ask the one of many installer to help w a window that I could not open. It is my thinking that they put the WRONG window in. It should have been a side to side not a lift up. Now i cant use my pass through to my patio unless i climb on the counter to lift up this window. They were working feverishly and told me “thats the way it is”. The window DOES NOT OPEN, l called for a someone to look at it and was told NO WARRANTY! They wanted to charge me. Be careful this company will forget u once they install-.the saLES person was quiet aggressive lied about warranty. Now i must replace the window for $2000. there are so many different departments that no one knows what the other is doing. I am now looking to purchase windows and doors for another property. DO NOT USE THIS COMPANY AGAIN. RIP OFF.

Wi
Review №10

Paradise Exteriors Roofing was very professional. Garry came on time and answered every question I had about the windows and doors (I wanted to replace them all). When it came to financing, Jerry was exceptional. He went above and beyond to make sure that the installation and replacement of all of my doors and windows was affordable and works with my budget. I could not believe that Jerry was able to make it all happen. Highly recommend the company. Great costumer service.

Mi
Review №11

I am so pleased with my new windows. They are beautiful. The whole experience from the beginning to end was wonderful. The paradise team were very knowledgeable and customer service was excellent. The whole team was very professional and friendly. I absolutely love my windows. It is much quieter in the home, and the heat does not come in. I’ve noticed it is cooler in my home. Definitely energy efficient. Overall I definitely recommend paradise exteriors. You will not be disappointed!!!

Ma
Review №12

Kenneth came out and gave me a informative presentation. I received many quotes from other company’s but paradise had the best price for the quality of windows. I financed through y-grene and jerry in finance has been helping me. So far things have been great and Paradise has delivered what they promised.

Ba
Review №13

Paradise Exteriors did a great job with my windows and doors

Bi
Review №14

Paradise exterior windows are very well-made staff are upbeat and helpful. All of my communications have been answered promptly. They have a great crew and I would recommend this place to anyone.

Ro
Review №15

Everyone is extremely friendly and professional. The installers knew what they were doing. They showed me how the windows operate and that they have YouTube videos online as well. Carlos and Brenda updated me throughout the project. Superb work.

Ha
Review №16

Signed up to get a free estimate on impact windows and doors. Was really only interested in having two sets of doors replaced at the moment but was told that it didnt qualify for their free estimate and discount that they were offering. So I said go ahead and give the estimate for all of the doors and windows. Upon completing the form with the women at their booth they had set up (she took both mine and my husbands info which I thought was odd) she then informs me that both my husband and I both had to be there for the estimate. Ive NEVER had to have both parties be there for an estimate. This is a closing tactic and it made me very uncomfortable and was pushy . Both of us are able to make such decisions and would probably want to discuss the estimate together anyways before signing. It felt pushy and strange . I took the card and said I would give them a call when we wanted the estimate. Over the course of a few days Ive had about 10 calls come from them. Ive spoken with two different people and have told them to please stop calling this number . Everyone is SUPER pushy to try to get this estimate done and still requiring both my husband and I do be there. I feel as though id be kicking them out of my house if I was to go through with it. There are many other companies out there and Ive had quotes from several others and id most definitely pick some else over Paradise. ZERO stars and I didnt even get the estimate

Av
Review №17

Very professional,courteous, knowledgeable was able to answer All questions no hesitation.

An
Review №18

It took me almost a year to decide, but it was clear that Paradise Exteriors offered a great hurricane window product. The sales team was thorough, and was able to compare to other manufacturers and installers. It took a long time to get the product from the manufacturer, and to set an installation date, and for a bit, I thought theyd forgotten about me. A little more contact during the waiting period would have been helpful. Installation crew was extremely thorough and professional and respectful. I had a glitch with one of the window latches and the installer team captain came over to help me with it. I recommend Paradise Exteriors for hurricane window installation!

Ja
Review №19

I had all of my doors and windows replaced and once everything came in they completed the job in only one day! they are the definition of family style customer service and They called me to keep me in the loop even when there were no new advancements in the waiting process for permits/ manufacturing. The price was competitive but even if it was higher than others your getting what you pay for. they were all extremely professional and made sure they were careful and took the time to protect my entire house from dust and other debris caused by installation. Everyone I met was friendly and professional which makes you feel like youre part of the team. I am only referring this company to people when they ask me about getting new storm doors or windows. Its been about a month since they have been installed and I have ZERO complaints. no leaks, no noises, house stays cooler, everything works smooth, I can go on but no need. Dont waste your time looking just use Paradise Exteriors and save all the trouble

Ba
Review №20

So far great. Tyler was very knowledgeable and answered all our questions. Decided to use paradise windows. Hope all goes smoothly. Fast forward to August windows here. Carlos and his crew came right on time in fact early. The job was done fast, and efficiently. My husband and I love our new windows.

Ro
Review №21

Ken was very professional and knowledgeable. He took all the time we needed to answer our questions. The windows are high quality and the price was very competitive.

Te
Review №22

We were skeptical at first, but the installers were on time, respectful, professional, courteous, clean, and informative. We had a hiccup, but Jerry in finance worked things out for us and we were eventually satisfied. I would recommend this company.

In
Review №23

So far we got a quote from the lovely Laura and the customer service has been amazing! Very organized and prompt. We are now waiting for the re-measurements of our windows and cant wait to get this project started!

Ev
Review №24

We just purchased hurricane sliders and windows for our home . The sales staff Laura was excellent ! She explained the product well and the entire process as working with us to get our windows n sliders ordered ! We highly recommend this companies product !

Da
Review №25

We had a great experience with Paradise Exteriors from Barney the salesman coming to our house and giving us the demonstration to great price then signing the contract. The installers were very clean and always picked up after themselves. They installed 26 windows in 2 days. The stucco guy left the outside better then how it started. We love our new windows much cooler in the house and cannot even hear when it’s raining outside. 5 stars to this company from beginning to end on our window experience.

An
Review №26

After meeting the sales I knew this was the company for me. Randy was professional and informative. The work performed was above and beyond my satisfaction. Once my first house completed we hired Paradise to do two other homes we own. I would highly recommend them and have to multiple friends and family.

Fe
Review №27

Spoke to Xavier, he confirmed my appointment definitely was a lot of help , he was very flexible , would definitely recommend this company. I just got my impacted windows and it’s such good quality !! Thank you guys so much

Ch
Review №28

Customer service was brilliant from sales to updated arrival times of windows right to the time installers arrived! The crew of installers were polite and worked diligently all day. They cleaned up as much as they could and respected my belongings and home. I had 7 windows installed. The final inspection passed and all in all it was a very pleasant experience. Thank you Paradise Exteriors for making my home safer and so much quieter!!!!!!!!!!

Bo
Review №29

In 2019 my husband and I completed a full house window installation of high impact windows. The sale and installation process went smoothly.Recently we noticed that a transom window above the front door was fogging up on the cool mornings. Yes, the fogging eventually dissipated, but dirt in between the panes of glass remained. The high impact windows should be leak proof with a gas in between the panes that does not allow anything inside. Sealed windows was what we expected.On a couple of occasions my husband contacted Paradise Customer Service to no avail. Finally, after a third report the Warranty Department contacted me. We set up an appointment for service to come over to check the window. The workers spent less than 30 minutes to determine there is no problem with the window.My husband performed an experiment and recorded it. The window does have a leak. Paradise Windows is not honoring their warranties and they do not respond when contacted.I am very unhappy with the customer service after the fact. If I knew what I know now, I would choose another window company.

Ra
Review №30

WOW!!! Its been a long ride but Paradise Exteriors was with me the entire time!! Brittany, Brenda & Jerry are TOPS among office staff who were/are SUPER. At the 1st hurdle, Brittany told me that PE solves problems - INDEED they do! One of the coolest things - I was/am never a name or a number; no identifying myself by client number - each one KNEW my name and situation (personal & related to hurricane windows - what a difference! Windows arrived at warehouse EXACTLY when I was told. THEN yesterday happened: 18 June 2021 - Damian, Tony & Danny came to install the windows!! They brought JOY & SYSTEMATIC process! Presentable, courteous beyond expectation, KNOWLEDGEABLE & fully QUALIFIED to the task! AGAIN I say WOW!!! My next door neighbor was so impressed by their attitude & efficiency & when I told her about financing she asked for a card - probably soon becoming ANOTHER satisfied customer! After installation Damian walked me through, showing me precisely how to operate each window - even POINTING out a matter Paradise Exteriors is to fix - Now tell me when THAT happens!! HONEST, above-board from start to finish - I have NO hesitation to RECOMMEND HIGHLY!!

to
Review №31

10/10 experience. My roof looks great. Installers worked hard! Best decision.

An
Review №32

10 out of 10 would recommend!!! This company is awesome. Original install date was Nov because of unforeseen circumstances we had to push the install back to March. They held on to my windows with no penalty. It came time to the install very open with communication arrived on time. Made sure to protect our belongings and leave the work area clean. Awesome Company that takes care of their customers

Ta
Review №33

We are so excited to be getting hurricane impact windows and door. Bill is an amazingly nice gentleman to work with. He completely educated us and treated us exceptionally nice. We felt no pressure, which is rare these days when doing business. I feel like we are getting a top quality product for sure. It was very simple and affordable. Bill was came highly recommended by my neighbors and I can certainly see why. I am very confident that we made a great decision today. Thank you to Bill for taking such good care of us. When we are ready for a roof, Bill will be the first person we call.

Sh
Review №34

My experience is not a bad experience but it wasnt at 100%. The timing was a little off took more time that I expectedBut in all in all Jerry in finance was on the money with his customer serviceHe made my life much easier with paradise exteriors any question or concern I had he help me find the answer. Thank you Jerry for all your help.

An
Review №35

Initially I thought I had the best deal, best Windows and doors and service.HOWEVER we are at year two so here is the real deal. Buyer beware. My experience is this: Sales Rep Randy sat in my Livingroom and sold me on the amazing benefits of hiring Paradise. Then sold me on vinyl vs aluminum and I hired these people over the other 4 major Impact window companies. Two years later I’m in tears. Check out my Youtube video on how bad they are doing me. First, the sliding glass door was over $6,000 and it required an adjustment shortly after installation. Then my kitchen window is still broken after MULTIPLE service calls. Tech came fixed it he thought. It broke again. Called them back, Tech 2 came in and tried to fix it but I had to wait weeks for a part. A sliding rod. He thought he fixed it. Tech 3 came and was the initial tech and saw my face and instantly felt bad. So here we are 30-45 days later, I still have a broken window, other window screen is ripping and I keep being told….Have a Paradise Day😡. I thought I hired a great company but now that I’m out thousands of dollars and sent them MULTIPLE referrals as a distressed property niche Realtor they’re never getting another referral from me or my investors clients. Nope. I’m done and done and done. A simple defective window has me irritated, annoyed and embarrassed that I sent so many clients to Paradise. Buyer beware. One star for Erin who took my calls and one star for Doug who tried to help.

Tr
Review №36

We ordered Hurricane windows throughout the house on January 4th. They installed the normal size windows in early July, and came yesterday, August 9th with a large plate glass window for over the door.The installers were very professional and friendly, and did a great job on all of the openings. They left the house neat and vacuumed up th dust below that large front window.We would use them again and recommend them highly!

St
Review №37

This is my second review; the first detailed the many issues and I was asked to remove it as it didnt show the company in the perfect light that they fool us, the public into thinking that they stand. I was impressed with the many awards UNTIL...…My intent is to inform, the windows are of great quality. Please ask questions and READ all fine print as they offer no information. The staff will scold you about fees that you are responsible for. IF I WERE YOU I WOULD READ, ITS IN THE PAPERWORK THAT YOU SIGNED. They could certainly improve on responsibility, accountability and communication and phone etiquette.One week after installation, my screen door got stuck, the frame was bent. I was given a few dates to reinstall, Covid got blamed, I was told the replacement item was there then 5 mins later it wasnt. I was told by P that my windows are in and the screen door is only cosmetic. That is a portion of the $17,600 ( 5 windows and a slider) job if Im not mistaken. Also if I was not available for inspection that I will be charged. Ms P had taken a loud and less than professional tone with me but quickly calmed down when she realized that she was also talking to my husband. As I reiterated to Miss C, Miss P and Miss A.... In our numerous conversations , I most certainly do not feel valued and I most definitely will NOT be having a Paradise day.

Po
Review №38

Found Paradise Exteriors on homeadvisor.com. Made an appointment. Representative Danny ******* came right out and was very informative and explained everything very thoroughly. Was able to purchase energy-efficient, hurricane-impact vinyl within my budget. The installers were very neat, professional, and also informative about the installation process. Installed 3 Windows in just 3 hours! No other company I spoke with agreed to do only 3 Windows, but Paradise did. From the time of the agreement to the day of installation it only took 8-10 weeks as I was told. Definitely notice a big difference in temperature in the room where the windows were installed and they are much quieter. They look much better than the old aluminum Windows I had before. They are much smoother as far as operation and aesthetics. Very happy and have told my neighbors about Paradise Exteriors windows & doors. Will also continue to spread the word about them!!

Aa
Review №39

Called company for a roof replacement and to change out doors and windows. Original spokesperson answered as if it was his personal phone and would not let me finish any statement before cutting me off. The second representative acted as if she could not get me off the phone fast enough. And stated that they could not help me. Extremely unprofessional.

Pa
Review №40

We came home to see that someone had tried to break into our house. Once we got over the shock, we examined our Paradise window and were extremely pleased that the vandals had not been able to break through the window to gain entry into the house. They used a huge piece of concrete to try to break through and were unsuccessful. Paradise had sold us on a number of factors, including security - and that window more than lived up to that promise! Thank you Paradise Windows for protecting our biggest investment and giving us peace of mind.Paul and Bobbi

Bi
Review №41

We needed to replace 5 windows in our enclosed porch. Set appointments with three companies. The presentation by Paradise Exteriors was the most comprehensive that I have ever had the pleasure of sitting thru. Although it was a tad long, but considering the amount of information the salesperson gave us it was justified. We signed the contract and put down the initial payment. From that point on EVERYTHING went as they had told us it would.They told us that the manufacturer would take approximately 6 weeks to build the windows to spec., so we were not put out about the wait time. Once the product was in the contractors hands they set an day to install them. They showed up promptly and then went about the installation. We have Roladan Storm Shutters which presented some difficulty for the installation crew. But they removed the old windows, and put in the new ones in the allotted time.On the day that there was the final inspection, they sent a Rep. who went over each of the windows and made sure that there would be no problems with the inspection. He picked up an item or two that need to be adjusted, made the adjustment and the inspection was accomplished with no issues.About 6 months later one of the windows developed a crack. The windows were dual pane and it was the exterior pane that cracked. I called about a repair and they came down looked it over and gave me a time frame for replacement window to be installed. The manufacturer guaranteed the product and stood by that guarantee. A new window was installed about 4 weeks later.The windows performed exactly as the salesman said it would. The temperature in the enclosed porch has dropped by at least 20 degrees, making it a nice comfortable place to read a paper on a Sunday morning.Finally, We are totally satisfied with the product and service received from Paradise Exteriors..... and highly recommend them to anyone who is looking for new windows.

Ka
Review №42

I am extremely satisfied with the service that we got installing our new impact windows. The actual installation was quick with little mess.

El
Review №43

Paradise Exteriors installed new windows and sliders in our home. We love our new windows and doors and working with Paradise Exteriors was easy.

Be
Review №44

We are a family of four a teenager and a toddler, one of the kids were playing ball and broke one of the windows (yikes!) My husband John and I were shopping around for a new window, we had many prior quotes before getting in contact with PARADISE EXTERIORS. It all changed when we met BILL S. This man sat in our dining room sweating bullets 🥺 yet very patient and professional. He explained the procedure, gave us detailed instructions and what to expect. The workers, the inspectors were just exceptional. We went from one broken window to getting very nice elegant hurricane windows. Even though we payed a bit more than what other companies quoted us for, worth every penny. Our electricity bill is a lot lower. If youre shopping around for new windows PARADISE EXTERIORS should be your #1 and only contact.Thanks again Bill from Marie & John (Arbor Glen).

Mi
Review №45

Jerry Pelissier Tryed everything to help us out on getting the windows he is there when u call he went above and beyond to help. If u r looking for new windows give him a call.

Sh
Review №46

The experience was GREAT. I will definitely recommend Paradise Exteriors. The work was done as promised, I was kept informed of the status during the whole process. Installation was done as scheduled and all the work was done on the time and very clean. The installation team was very professional and courteous. The Administrative team also was very helpful during all our inquiries.

Je
Review №47

Writing this review because I just saw someone asking about impact window installation on NextDoor. Ill just copy and paste what I wrote there about our AWFUL experience:NEVER use Paradise. We did. After we told the pushy salesman that we had limited time and wanted a bottom line, he held us up for 3 hours with his fake call to his manager to lower the price multiple times (I stood up and moved behind him to see if he was actually on the phone - he wasnt). They damaged one of the windows on installation - completely bent the frame and created a gap. It took OVER A YEAR to get them out there to replace it. This was all after multiple hours spent on the phone and multiple promises that they were definitely ordering a replacement. A year worth of hours lost. I literally watched them install the original, too. I saw they were bending the frame. I even told the manager as it was happening. They didnt care. They told me to deal with it when inspection comes. And this is forgetting the fact that they told us to walk through and mark any other mistakes with the caulking or installation and theyd send someone out to correct it. Apparently everyone who came through to see those was fired or quit so those never got resolved either. At least the new window was FINALLY installed. Over a year?? Really? Lets not mention the glass from the old windows that was left all over the yard for the dogs/us to find.Edit to add: I get on Google reviews to give GOOD reviews about companies because I believe GOOD companies and GOOD employees deserve recognition. Paradise is the exception. Maybe they dropped the ball with us, OR maybe the rest of the reviews are because they request that you leave the review and put a sign in your yard for an extra discount. I dont know what the truth is with this company, but it seems disingenuous.

Lo
Review №48

Nick was very informative with what his family offers and i use the word family because every part of his presentation made me feel as if he was telling me things about his family even though it was a company he was presenting to me. Nick even was able to give me and my wife a deep feeling of comfort with pricing and warranty with the product he was selling to us. I cant wait to see the work they do to our home.

Jo
Review №49

Nothing but headaches from this company had issues with the poor installation which eventually was fixed but now not even 5 years after installation the handles are coming off from cheap quality control and i ask them to at least send me a new door handle i can screw back on they tell me its 175 dollar service fee plus parts. We spent over 50k in this company and have regretted every penny.

Sh
Review №50

I would recommend this company to everyone. The quality of the products as well as the service is their top priority. You truly feel like youre part of the Paradise family!

gr
Review №51

I have to say we got off to a rocky start but I later found out this was due to a previous employee thats not following through on the permitting process. Our installation was delayed because of this but I must say after discussing the problem with Dan the owner, he made it right. The sales pitch is long and somewhat redundant but I have found its the same with other companies offering these products. Gabriel and his team were outstanding and great representatives of the company. The product is outstanding and they price it very competitively. The true test with the product and company will be if there re any problems down the line but considering the length of time the company has been in business Im hoping any problems will be handled like my previous issue. I reccomend you give them the opportunity to serve you if youre ever in the market for impact doors and windows.

LI
Review №52

Excellent service, quality and ease for payment! Highly recommend.

Mo
Review №53

So far my experience with Paradise Exteriors has been awesome! The Sales Associate, Jared and the Finance Personnel, Jerry are phenomenal. Wonderful people to work with for your home needs.

Do
Review №54

A guy came out and wasted 2 hours of our lives. Up front we told him a price and budget that we had to work with. He offered us a price that was 3 times our budget. We asked to see documentation of price of materials and labor costs and he said no he would not provide those. The guy that offered the price knew absolutely nothing about installing windows. These people are nothing but junk salesman and a big waste of time. Somehow miraculously when I said we cant afford the windows, the sales price went down 10%. The gentleman was unreceptive to the idea that we were not gonna buy the impact windows and kept on pitching to us. The most annoying part of it all was the salesman tried to get us to make a decision right then and there; offering us lower and lower prices if we closed on a deal right then and there.

te
Review №55

I just had Justin here from paradise exteriors, I chose the Barcelona window. By far the best window I have seen. Paradise was the last company that was out here and had the best quality window I have seen. I especially love the double hung feature. Justin was such a nice informative salesman the young man was honest and informative . very excited about my new windows and what paradise has to offer from what Justin has hyped you guys up to be !Thank you -ted

Jo
Review №56

All workers were very professional and dedicated to there work. They should speak English or at least understand English but other than that I am going to order 6 windows and I will be ordering them from Paradise. I will be referring you as well - great work!

Cr
Review №57

Jerry our finance rep and Anthony our sales rep were very accommodating and went above and beyond to make everything to our liking !

Ri
Review №58

Ken Renae provided us with exceptional service. He was very knowledgeable about the product (and other things, too) and listened well to us and addressed our questions. We werent planning on getting a roof today, but his efforts and the quality and value of bid product and service convinced us to do it now . He represented Paradise Exteriors very well today.

Gu
Review №59

Im so glad i have new window thank you so much. Paradise exteriors god bless yall.

Ro
Review №60

We had an appointment with Paradise ,and it went well !After 3 hours of listening to Ken Renae , and showing all the window products , we are excited and ready to begin . If they complete the job as well as our presentation went with Ken Renae, I would recommend them to any one needs windows or home improvements. Rosemarie Kardos and Mirek Makuch .

vi
Review №61

I had this company install my entire first floor windows and doors for hurricane impact which they were referred by YGreene as one of their vendors. DO NOT USE and do research. The door mechanism is not user friendly and if it breaks it requires them to fix only. The window and doors after a year they seem to get air in between the glass and they get spotty and/or either get fogged where you cannot see through it. To have the windows replaced is guarantee but replacing is a nightmare. For instance we have two big windows to replace in master bedroom -1/21/21 The were scheduled to swap window and they did not have the frame ordered so cannot complete the job. 4/16/21 -They were scheduled and they did not show because they were at another Bigger job. 4/20/21 -Install scheduled and only brought 1 window instead of 2. 4/27/21-Install scheduled and tech says the window is the wrong size. REALLY - This is not a new window. We have taken 4 days off to be at their schedule and nothing was accomplished. I call to speak to manager and no return call. To swap out 2 windows it has taken them or will take them 5-6 months -Terrible

Ma
Review №62

Justin Rodriguez gave exceptional customer service. Everyone in the company we dealt with was very helpful. I would highly recommend this company.

Bi
Review №63

I would recommend Paradise Exteriors to install your new storm windows.

Hi
Review №64

DO NOT USE THIS COMPANY FOR ANYTHING! Since October 8th 2020 we signed a contract to get our roof done, in October 27 my HOA advised they had approved the installation and it was sent to these people, in December 30th I got a call from the company that they were JUSt receiving the approval from my HOA and that is when they were submitting paperwork for permits. In February 3rd is when MIAMI DADE denied the plans and it was not until May this plans were resubmitted and approved. Now they started FINALLY installing my roof and I have a flat portion of it as well as the rest of the roof is half done BUT supposedlyonly missing the installation of the tiles. Now its been raining three days straight and NONE of the roofs under my same condition in my neighborhood have leaks yet my house its leaking everywhere showing how bad of a job its being made. You try talking to a manager or someone useful and they cannot answer the phone or call back when they are supposed to. imagine how long they took for everything that the financial agreement had to be redone. This is been the worse experience with a company anyone can have. Please stay away from them because you will regret it!

El
Review №65

Had a appointment with Cory today! He was, very polite, arrived on time had a though presentation, and was very knowledgeable in answering all the questions I had for him. I highly recommend them 10/10!

Av
Review №66

I am sooooooo thoroughly impressed with Paradise Exteriors professionalism, quality and patience. Laura R came by today to price out the job and she was phenomenal - the sheer thoroughness, knowledge and understanding of what we would be looking for is what sold us on the product and company!!! I am really excited to work with them for our new impact doors and windows! No more panels for this house!! Awesome company, awesome quality. The product surely sells itself but Laura R was a major influential factor for us deciding to go with Paradise Exteriors family owned company backed by numerous awards and recognition.

da
Review №67

The guys were great! Im happy with what theyve done so far. Love the windows. Justin was great and everyone overall did a great job. They have one more thing to do before its completely finished but they have been working around me and my wifes schedule!Thank you to everyone for their time and effort!

Ro
Review №68

Very professional and hard working, they also cleaned up behind themselves, many companies leave a mess but not this group. I would recommend paradise to my family and friends, A one work.

YJ
Review №69

Paradise Exteriors is an excellent choice for hurricane windows and doors. The product quality, craftsmanship and follow up was superb and well executed. Finance and back of the scene staff should be commended for their efforts as they were all so client friendly and professional. I highly recommend Paradise over any South Florida competitors. We are very pleased with the overall performance, quality and outcome.I do not recommend paying Paradise Exteriors in full until your punchlist is 100% complete as there Service Department follow up and responsiveness has been unfavorable and their screen quality is horrible.

Ph
Review №70

From the time that we received our quote in May, until the final inspection in September, everything went smoothly. The price was exactly as quoted, the installation was within a week or so as promised. The workers were polite,clean, careful, covered as much as possible for dust. Staggered lunch breaks, so someone was always working. When finished I didnt find a single screw or piece of trash on my property.My windows look fantastic!As for the inspection, the inspector said that this was good quality work,and I knew that all along. From the first time I met Bill our salesman,and he told me to watch the YOU TUBE video on this product and this company,I did my homework, I checked 5 other companies,and made my decision.I did pay a little more, but I got much more in return. I have and would recommend this company to anyone, anytime!

La
Review №71

Everyone is so responsive and polite and the product and warrantees are tremendous! We are very glad to have chosen your company just from reviews and have recommended it to a lot of others.

da
Review №72

Horrible location. Nice peopleNo room

Ra
Review №73

From start to finish the whole process was great. The sales rep was very informative and he took the time to explain the options and cost! We are very pleased with the windows and since weve had them our electric bill has gone down and weve seen a big noise reduction. Theres no reason to worry anymore when storms are approaching because we have these windows!

An
Review №74

I highly recommend this company, Randy Gardner was super helpful, professional and knowledgeable. He made this process effortless for me and I couldn’t be happier to be doing business with them. Thank you Randy, your the best!

Co
Review №75

My overall experience with paradise exteriors has been an absolute pleasure to work with! My sales person, Justin, was very knowledgable and friendly. I couldnt ask for anything better. Everything he said would happen, actually happened. It changed my whole house! My sliding glass door opens with one hand. The new windows and doors made a huge difference to the inside and outside look and noise reduction!Thank you paradise and Justin!

Ki
Review №76

The sales rep and all the installers were good. We had a little test this weekend with Hurricane Eta and it was so nice because I couldnt really hear the wind or leaves rustling outside. Hopefully we dont get anymore hurricanes but I do feel safe with my windows being installed! Weve had no issues

Li
Review №77

Everything was perfect. The person that came out to us to show us the product and give us a price was great. The installation was a little rough but that is to be expected. Other than that the windows and doors are perfect and work great. We havent had a single problem since theyve been installed.

Ga
Review №78

I just called for an estimate, when they ask me for how many windows I tell them that there are only 3. The person on the phone told me that I did not qualify for their company because I did not meet the minimum number of windows to use their services. They should make it clear that they DO NOT work for small houses.

Ca
Review №79

It started with our salesperson,Tyler,who was professional as well as knowledgeable about Paradise Exteriors and how we could work with Paradise to see how we both could come to a reasonable plan within our budget to buy the windows. The pre-measurement experts came in a timely and professional way made sure the custom made windows would be perfect one they were ready for intallation. While the permits and indivigualized factory made windows seemed to take awhile but well worth waiting for. The day of intallation brought several very timely, professional, and hardworking installers who made sure everything was installed to our satisfaction. We would recommend Paradise Exteriors for your windows and other projects to your home.

Ed
Review №80

I forwarded the below email to MR. Santiago Munera, Paradise Exteriors Marketing Manager on May 20, 2021, because I was receiving what I consider Spam email from Paradise Exteriors Roofing, Windows, Doors. Unfortunately, I am still receiving these unwanted emails even though I have requested Mr. Munera, via email, to stop sending this spam and they keep on coming. Currently, it’s at the point of being harassment!Quote: Please take me off your email list. As previously stated on Tuesday (18 May 2021) your company had two chances to make a first impression and, on both occasions, it was very negative. To recap Tuesday’s conversation, I received multiple telephone calls from an individual over the weekend (to include one at 0830 on Sunday morning) and the caller did not have the decency, courtesy nor professionalism to leave a voicemail. On Monday at approximately 0920 this same individual called. When he started to leave a voice mail regarding an appointment, we had at 10:00 AM that morning I picked up the phone in the middle of your representative leaving his voice mail to discover that he was postponing our appointment due to a lack of my response to his weekend calls where he was calling to confirm our Monday appointment. I stated that he had not left a voicemail when he had called over the weekend which he replied he did. Unfortunately, I had caught him in a lie as the only voice mail that he left was the one I had just interrupted. FYI I was home all weekend and I use my voicemail to screen callers. Had he left a voice mail I would have answered the phone and or called him back. We rescheduled the appointment for the next day, Tuesday at 10:00 AM. At 10:45 AM Tuesday I receive a call from your representative stating that your representative was unable to make the appointment and we had to reschedule the appointment once again. I declined and at which point I was offered what I considered to a bribe. I refused the bribe (a discount on the roofing if I would reschedule) and told the gentleman that I was not interested and not to contact me again.From my viewpoint any company that has representatives who outright lies, whose telephone number cannot be found in a google search, whose caller ID does not identify the company that they are calling/representing and finally who disrespects me by not having the decency and courtesy to leave voiced mails and call in advance to advise that they will not be able to make a scheduled appointment and instead waits forty five minutes after the scheduled time frame to call, as proven on Tuesday, is a company that has demonstrated their unreliability and willingness to lie in order to cover their rears. Given that you have sent me a couple of emails and have ignored my specific request not to contact me I will leave these comments on your Webb site as a warning to other potential customers regarding what I consider to be your poor unethical business practices! End QuoteAFTER POSTING THIS REVIEW ON MAY 24, 2021, I RECEIVED A CALL TODAY ON MAY 25,2021. WHAT DOES IT TAKE TO GET THROUGH TO THIS UNETHICAL COMPANY THAT I DO NOT WANT TO BE CONTACED BY THEM? A LAW SUITE WHERE I INCLUDE LAWYER AND COURT COSTS AS PART OF MY HARRASEMENT CLAIM!

Ma
Review №81

I have been calling for a week and leaving messages for Mr. Zack. The three point lock on my French door will not close (lock). He is the Service Manager. I was quite shocked with is abrupt phone etiquette on Monday but left it at a busy day. He told me they were busy but would have someone contact me that day. (Nobody called) I called Tuesday and left a message. ( no call back) I called Wednesday and left a message (no call back) and by Thursday I was quite upset. Since all my messages left, as I was told to do, in his voice mail box went without a response I left a message with the receptionist. I received a call back from a very polite gentleman stating he would have someone contact me to schedule the repair/appointment. (nobody called) . On Friday a livid Mr. Zack called upset claiming Did I believe they were to just drop everything and come running to my issue I told him not really but a simple response to a client that purchased over $30,000 in windows and doors 3 years ago and was told it was under lifetime warranty ... I think a call back didnt require an angry customer stating I will tell everyone what has transpired here and I will place a review so no one purchases without being clear on the Lifetime Warranty false promise. He was upset stating I was calling him a liar because I told him You never called me or had anyone do so as promised on Monday they would.After no call backs, no clearing up , unfulfilled promises and lots of attitude I had to call a lock smith to get it repaired.THERE IS NO LIFETIME WARRANTY , LACK OF CUSTOMER SERVICE AND VERY UNPROFESSIONAL. After the sale is done, make sure you know you will never be treated to feel you are having a Paradise Day as they say .

vi
Review №82

Amazing job they did on installing my beautiful windows. Very polite. Very informative and caring from start to finish. I love my new windows.

Jo
Review №83

So far so good great place

Ch
Review №84

I placed my information in Angies list and received a call from this specific company at almost 9pm on a week night - not a big deal. I spent a short amount of time on the phone with a very kind and polite representative, she set me up with a free consultation for Saturday at 3pm. She explained I would receive two confirmation phone calls about the appointment, I expressed that wouldn’t be a problem, however, the phone call would need to be after 6pm and I would not be able to answer the day of the appointment both of these requests are due to my work schedule. They did not honor this request and called me outside of my time frame and the call fell through my radar. On the day of the appointment at my scheduled time I went ahead and call the office just to be sure they would be coming and they advised me they would not be because my cell phone line rang busy and they couldn’t reach me. This company prides themselves on being the largest family owned and operated company on the state of Fl.. not sure how when they clearly can’t follow simple time requests. Poor business and poor tact. Looking forward to taking my business elsewhere.

Ba
Review №85

We are very happy with our new windows and doors---they look great, and feel very sturdy and secure. We notice a big reduction of noise from the outside as an added bonus. The team of workers were great---non-stop hard work---and neat and friendly as well. Everything went according to schedule and the office kept us up to date with all the plans.

Mi
Review №86

Did a super great job on my roof love my new roof... getting ready to start my windows soon I really recommend Paradise 😊😊😊😊😊😊😊

Di
Review №87

Anyone looking to replace windows, doors or roofs our experience with Paradise Exteriors LLC has been amazing.Such professional and friendly employees. Phone calls regarding updates on windows were made to us throughout this pandemic troubled times. Final inspection done today...

Lu
Review №88

First and foremost I did a lot of reviews to try and find the best company to purchase my windows. I ended up choosing Paradise Exteriors after their professional demonstration with Bill Sabarese, which happens to be an excellent human being and on top of all was never pushy to get a sale, he just did his job as instructed and that caught my eye. My wife and I are very pleased to have chosen Paradise Exteriors as our company for our windows & doors but their product happens to be far superior than other products that were introduced to us. They are a bit pricey than other companies but you get for what you pay. I rather pay a little more to get better quality when it comes to the security of my family. That doesnt have a price tag.

Ja
Review №89

I just signed contract for entire house replacement. We will update after completion. So far so good!

Re
Review №90

So far the experience has been great. Originally we had another sales rep but we got Jacqueline and she helped out with the deal. She was awesome and she made our whole experience. The installers were good and they even told me what time they were going to be at house and what time theyll be done and they actually finished before that time!

Ka
Review №91

They have high quality service and they do charge at that high mark price, but they pay the low mark price to their new hire employees.

Ro
Review №92

The entire experience was fabulous. You cant hear anything through the windows, its like it is air tight and sealed. The price was good. There were several window companies who came out and the sales rep, Laura, was so calm and nice!

El
Review №93

Had an appointment with another company yesterday and was promised the best value but then decided to call a second company for a quote. Paradise came out gave me a great price set me up with great financing and took care of all of my needs. The sales rep Randy was attentive to my needs and ended giving me a better window for a better price.

al
Review №94

I had some issues BUT Paradise handled them immediately. Overall, I still love the company and I love the products. The windows blockout noise and help keep the Florida heat out. The products are one of a kind and are exactly what I thought/expected to be purchasing! The people were great too and Im happy I went with them

Jo
Review №95

I hired Paradise Exteriors last week to replace the windows in my home located in Tampa. My wife and I felt so good about the company and process as a whole so far, I hired them for a roof replacement today. Bojan was great, very helpful and the decision to move foward was an easy one. I have several projects coming up in the future and I will be contacting them first on every last one they can accommodate. I recommend highly.

ro
Review №96

Im very much satisfied! I can tell the difference between how the house is cooler in general, where as before it was hot upstairs and cold downstairs. Everyone was perfect and super nice. You know exactly what youre getting into. They itemize everything, you know exactly what youre going to pay and how to pay it.

La
Review №97

Unknown to me unpermitted work was done on my home before I purchased! Paradise was not responsible for this. Paradise installers did install 5 impact windows in the unpermitted wall which my Enginer inspected and said it was structuraly unsound, windows should never have been installed in this aluminum frame. Paradise removed the windows. The entire wall on back of my house had to be re-built to meet code. Three contractors would not do the job so I had to do myself! At 72yo this was no small job. GARY SANICKY from Paradise was the best he was helpful with advice and support. When I called him he always got back to me GARY SANICKY IS THE BEST EMPLOYEE PARADISE HAS he got me through a major mess.

De
Review №98

4 stars because I was not able to use them yet but I had to leave a review for the awesome customer service and presentation we received in our home from their Sales Representative Garry Hiebert... talk about someone that takes pride on his job and does love the company he works for!He is very detailed, funny and extremely proud of the quality products his company offers. At this time we couldnt commit to their services but we do have a budget in mind to be able to given them our business in a near future! Their Barcelona windows are an amazing product.We hope to do business with you in a near future all we wish is continuous success for the company!

Ga
Review №99

Everything, from windows to doors, have been good! There was a minor leak but they came out and fixed it immediately. The process was a little long but Im sure it happens a lot, as it is the construction industry, and it wasnt Paradises fault. Everyone we encounted was professional and so nice! It was a true pleasure in doing business with them

Me
Review №100

The installers were great they did a beautiful job. I am very pleased with the outcome and final results of the windows and installation.

Information
76 Photos
100 Comments
4.3 Rating
  • Address:1918 Corporate Dr, Boynton Beach, FL 33426, United States
  • Site:https://www.paradiseexteriors.com/
  • Phone:+1 561-732-0300
Categories
  • Window installation service
  • Roofing contractor
  • Window supplier
Working hours
  • Monday:9:30AM–4:30PM
  • Tuesday:9:30AM–4:30PM
  • Wednesday:8:30AM–9PM
  • Thursday:8:30AM–9PM
  • Friday:8:30AM–9PM
  • Saturday:8:30AM–9PM
  • Sunday:8:30AM–9PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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