Al and Jennifer have been taking care of our vehicles for over 15 years. Solid, consistent top notch service without the excess charges! I would give them 20 stars if possible. I heartily recommend Powertrain in Bowie, MD!!!

Al and Jennifer are a great team. She is pleasant and efficient. Al is knowledgeable and professional. My car is always fixed fast and I trust them. Al has fair pricing and they are honest!

Hands down the best auto repair shop in MD. The customer service is phenomenal and the wait area is nice and cozy. Mr Al and Ms Jen are great!

So far so good. They had my car for a week before they even did a diagnostic test.I wrote down the issues and the diagnostic matched my info.

Owner and receptionist was very helpful , professional and friendly with everything regarding the car maintenance and payment wise .. I’m definitely going back to them again whenever i need things to be done to my vehicle!!!

My number 1 place for auto repair.. friendly, very professional and knows how to fix cars... and the pricing is very reasonable for all the work they do...

They did services that was never authorized and charged me for them. The service I authorized came up to $800 I was fine with that. The next day I called to see if my truck was ready I was told oh it’s gonna be a little bit more because they decided without checking with me first to do other services because they said the problem was not fixed. $1600 and it’s still wasn’t fixed. What a rip off

Fast service, fair pricing, and nice people.

Im always nervous about taking my car someplace for repairs, but there was no reason to be with Powertrain. A few months back, I needed my radiator replaced, and they were the most economical by just a little. Plus, Jennifer was very helpful and friendly during the quote-getting process. I took my car in, and after they began to do the work, they realized that it was more involved than their pricing manual indicated, requiring more time as well as discharging and recharging the A/C system. Yet, they stuck to the original price!I waited to post this until after summer hit to see how my A/C would work in summer. Perfect. Radiator work is perfect, too.I highly recommend them!

Last week, I purchased tires on-line and shipped direct to a recommended installer, NOT Powertrain, for installation. During the tire installation process, that company advised me that I needed some work done to my car—to the tune of $850. I told them to pass on the work and CONSULTED Powertrain Auto Service, Bowie, MD. Al, the owner, explained to me something was amiss with that price and the part that needed repair. I brought the car to them and Jennifer got me squared away on a busy Saturday. The technician checked what was supposed to be wrong with my car and did NOT find anything wrong. Basically, Powertrain helped me avoid being SCAMMED. THANK YOU!! Powertrain has serviced my cars, since 2005. Al, the owner, is very personable, professional, and knowledge about cars. You cannot beat the high level of integrity and competitive pricing at Powertrain. I highly recommend them for your repair needs!

The clutch on our Mazda 3 went up on the 4th of July. We had the car towed to Powertrain the next day, Friday. We had the car back with a rebuilt clutch the following Tuesday. Going to a repair shop is scary business, but these folks were easy to work with and very responsive, especially when Jennifer came back from her holiday weekend! Its only been two days, but the clutch is working perfectly so far. Price was reasonable. Bonus points, this place is less than a mile from our house! We will definitely use them in the future.

They do professional work

I went here for a replacement of radiator they are amazing. Their prompt with servicing your car. Knowledgeable about the work and reasonable with prices they are not none hungry jerks like a lot of mechanics can be. I wouldn’t take my car anywhere else. If your in this area and in need of a mechanic, this is for sure the shop you should go to. Definitely the fastest I have ever gotten my car back from any mechanic that wasn’t a major dealership and we all know how pricey a major dealership can be.

Jennifers warm smile greets you upon entering. She is knowledgeable in her craft. The owner, Al, is friendly and approachable. If i have any questions regarding my car or how it works, hes the man I go to. The mechanics are fast. I went in for an oil change and was in and out in less than 20 minutes.

My family and I are so grateful for Powertrain: Mr. Al, Mr. Lee and the amazing receptionist. We were headed to Baltimore to catch a flight for a family vacation to Mexico when we had major car trouble. Being that we lived over 3 hours away and it being after 5 pm, we were worried, tired, and on the verge of tears. We googled mechanics close by and Powertrain was our #1 option. We called them and was told to bring the vehicle in despite the fact that they closed in about 45 minutes. This company went above and beyond to help my family. My three children were greeted with hot chocolate, and we had the immediate feeling of relief. We were shown empathy and compassion. Repairs didnt cost us a fortune. Thank goodness. Two hours later we were on our way. Woohoo! Al could have easily turned us down, charged us a daily storage rate for our vehicle while we caught our flight, and charged us out the roof for repairs to take advantage of this situation. People are put in our lives for a reason, and Mr. Al and his team showed my family there is good in the world and taught my kids a valuable lesson to lookout for others, have faith, and not always think of ourselves. This company is ran with honesty and integrity, and it definitely showed that day. We really cant say enough about Powertrain....and we made our flight!!!! Thank you!

Mr. Al and Jennifer are top notch. I have used Powertrain with my Audi A4 and with my current Hyundai. The staff is professional and work hard to ensure your car is safe and have always been honest with me when it comes to what was essential in making my car drive like new. Mr. Al works with you and I can honestly say I have never paid anywhere close to what the dealer would charge me. If they dont know the answers to what a specific problem is, they know who does. My car currently has 179,000 miles on it and I trust Mr. Al so much, I intend on driving it until he tells me there is nothing else he can do. Powertrain treats me like family!!! You cant go wrong with their service or professionalism.

Trust worthy auto shop. I recommend them to all my friends and family in need. Thanks Al! Jennifer at the front desk is great too!

No good with tags and titles!!

The repaired my A7 with care and experience

This place is wonderful to work with - Jennifer is professional, responsive, and great to work with. We will definitely be coming back!!

I just called this location and spoke with a lady name Jennifer. This woman have no customer service skills what so ever. Next I ask for the manager, three minutes later he shows up and ask can I help you and I replied sure can I have your name? He just asked again how can I help you and I said what is your name? I said who I was and all he said was how can I help you. SMH, a human cant get regular customer service from this place. The better business bureau will hear from me. How can I talk to you if you are not willing to give me your name? Jennifer also spoke to me with slang, she told me to listen baby, I said to her that Im not your baby Im trying to be a customer. If I was saying to her listen sweetie in her shoes that would be me being a sexiest and I would probably get a warn or lose my job. Very bad customer service here, be careful before you go here to this place especially if you are a minority.

Ive been going to powertrain for several years. The staff is very polite and professional. They service a wide variety of year ,makes and models. They always tell me honestly whats wrong with my car,and what needs to be done to fix it. Always give fair prices on all services. If anyone needs work done to their vehicle I would recommend Powertrain.

I wouldnt take a bicycle to this place, had my car for months and thousands later the car had the same issue i brought it in for which was a simple oil leak. When i brought it back i can only assume they loosened the bolts on the valve cover in order to create a fake oil leak on the opposite side of the engine they could then fix at a cost. Furious i took my car to another mechanic who showed me 2 of the bolts holding my valve cover in place were not screwed on at all. Which explained the new phantom oil leak they showed me. They are either con artists or bad at being mechanics either way never going back.

I have taken my car to Powertrain for various issues, I am always satisfied with the fair pricing and respectable service. Every problem I have had, is diagnosed and repaired in a timely manner. Every time someone has car trouble I always recommend Powertrain. 5 out of 5.

I. have been using this company for over 10 yrs for many different problems. Recently they fix my 2005 mini van transmission. This car is running like brand new. Jennifer at front desk is friendly and owner Al is nice. Ask them any questions.

I got my transmission replaced here for half the price as Honda said they would do for. Honda wasnt offering any sort of warranty either, which is just insane. Powertrain offered me a 6 month warranty, and it has actually been 6 months now and I havent had any transmission issues! Jennifer was also super comforting as she knew I was stressed out about this, and she knew her stuff, too! I would definitely go back here if I had to.. but lets hope I dont! :)

I encountered a really strange problem with my airconditioning in my 2010 Honda Civic. It wasnt cooling or would cool some and then stop after. The pipes would freeze too. I had only been going to Powertrain for just a couple of months and for small repairs so I was not really sure about using their services. Al, Jennifer and his team were so professional in delivering great customer service, very reasonable pricing, trustworthiness, and a commitment to getting the results needed at all costs. They also treat you like family and are very responsive to your needs. I highly recommend this stellar auto shop!

When looking for an auto repair shop, it is a bigger decision than most think. The auto mechanic that works on your car can pretty much tell you anything that they want. In my case I had something going on that I couldnt figure out on my own. I was expecting a huge bill for what ever was wrong. The problem with my car was minor and didnt cost that much. I give them a strong recommendation because they were honest when they didnt have to. Any of my friends that are looking for honest auto repair I am sending them here.

Reliable and great services; reasonable price. I would recommend anyone who wants to get his/her car serviced.

This is the worst place ever too take your car for repairs.....had too return my car there twice after they claimed it was repaired.... But could never tell me what was wrong wit my car...... Refunded me my money......THE WORST!!

They were very friendly, knowledgeable, and accommodating.

We were heading home to NC after Hurricane Florence, and we got a flat. A good samaritan told us about them and we went to get it taken care of. The refered us to Goodyear tire and auto service repair litteraly right next door and they wouldnt patch our tire makes no since. Well we told the service representative, she was like she knows they do it and she told us that we will help. So, they patched us and it was cheap. These guys only had one tech and they were busy, but as promptly as possible got us plugged bless their hearts for such short notice and fast service. I would give more stars, but they only allow 5. Thank you guys.

Made an online appointment for an oil change on July 30th. The appointment was confirmed. I show up for my oil change and I’m told they don’t have a lift to do the oil change. I’m baffled because there were cars in the bay that were on lifts. Nevertheless if that was the case someone should have contacted me to cancel the appointment. Bad business. No lifts....LOL

Jennifer is great, no problems with her at all. Their State Inspector is very unprofessional, rude and I would not recommend anyone to them for that service.

Took my 1999 Dodge Durango in for service. Transmission hesitated shifting from 2nd to 3rd. Told them that I changed fluids/filter and speed sensor. After leaving the car for a day I was told that the transmission needed rebuilding/complete overhaul. When I asked them what made them decide that this is what it needed I was told that I already did everything that can be done and a rebuild would be the next step.Told them, no thank you and paid my $100 or something like that.Today I replaced the pressure sensor and solenoid for $150 total and the truck shifts like new.Beware of this place and do a little homework before committing to a bill of several thousand $$$.

Outstanding honest auto service!!!