Had a unique situation with my car where I had to tow it to two separate auto shops. I was recommend Browns Towing and they did not disappoint! They were very understanding and quick to act in order to get my car to the auto shops as quick possible.

Thanks so much to Brown’s Wrecker Service! ! They were great help when I really needed it. I’m referring everyone I know to them in the future. So kind of them to help me out on a really bad day. Forever grateful.

I thought I had typed out a review but somehow it got deleted. Browns provides outstanding customer service and I was very pleased by the friendliness and professionalism that they exhibited and will be recommending them as well as using them myself from now on. Thank you for towing my challenger the morning it needed the brake lines replaced as I was able to get back on the road the same week. No scratches on the car, no dings, and was clearly handled very carefully. Thank you so much!

Need a service to free my car from too close to one side of garage door. Brown came quickly and freed my car. I am very happy that I did not get any scratch on my new car.

I ended up in a very dangerous situation and needed a tow truck. They showed up, evaluated the situation, and went to work. I have had Brad and a couple of others tow me before, but this time, Brad’s son came to my rescue. Very professional…courteous, and knew exactly what to do. Well done Brown’s…I highly recommend this company.

Phenomenal Service as always from Brad and his team! Thank you for service & supporting St Jude!

The service they have here is fantastic!! I got in wrecker and they towed it! Whatever I needed out of the car they let me come get it or they had it ready for me when I got there! If you need a tow I totally would definitely call Browns they will get you together!! Thanks again you guys are awesome!!

Ive used Browns enough that the driver recognizes my vehicle when I have it towed. They always arrive faster than I expect.

Amazing service! Our wheel bearing on the boat trailer burned up on the interstate. They were out there so quickly and took extra care, especially when it turned out our trailer was almost too wide for the flatbed (see the picture where they put the wheels up on the rail). Id use them again and recommend them in a heartbeat! Thanks for saving the end of a great boating day!

Very fast. They came out to Towand. Was here in less then 20 minuyes and got it all taken care of. Great job guys

Very fast action, arrived exact where my car is and jumped start it

These guys are over the top amazing. Have always taken excellent care for me at affordable prices. No matter what the would charge it would be worth it.

Called for a tow after a breakdown and was told would have to wait til next morning which would have been fine. While trying to make those arrangements around my work schedule, Brad said he actually could get someone there in 15 minutes. Met Jake at my vehicle and he was super nice. He made a bad situation seem not so bad after all. We realized we knew alot of the same people in town. He quickly had my truck loaded and on the way to the dealership. Thankful for the quick, courteous help Brad and Jake provided after a horrible start to my day. Will definitely recommend Browns to anyone!

Have been using them for many yearswhen needed. Always used Browns for towing. Professional, respectful, and courteous. Lane was our most recent driver.

I only spoke with them over the phone, but they were super kind and helpful! They made a stressful situation a lot easier to deal with.

I called Browns Towing to tow my vehicle from my home to the dealership. Living in an older neighborhood with a shared drive, our driveway is very narrow with only a few inches of clearance on either side. Jake, the towman, expertly backed his flatbed wrecker up the drive, and together, we were able to get my SUV out of the garage and onto the flatbed (we were working with minimal space). Jake was great to work with and very professional!

My son’s car wouldn’t start. They took care of it promptly, professionally at a great price

Very quick and professional! They even recommended people to talk to at the car service place when they dropped my car off. Very friendly!

Browns was so professional and helpful. Their staff was so willing to go the extra mile for us!! Definitely recommend them!!!

Called Browns to help us remove an abandoned vehicle. They were very helpful, took care of the issue immediately, and let us know when their work was completed. Great experience!

I live in Chicago, my daughter attends school at ISU. On one of the coldest days of the year, she was unable to start her car. Her and a friend tried but were not successful. Of course she calls home and I googled a towing service that had the best reviews ~~ Browns towing service ~~ I spoke with Brad he said he’d be happy to help however, the university offers that service free. Sure enough within 10 minutes my daughters car was running and it did not cost us a dime thanks to the kindness of Brad. He did not have to tell me about the free service but he did. If you ever need a tow this is the company to call, professional, honest, with integrity. Thanks Brad, you truly are the best. Warm Regards, a grateful mom❤️

I recently had to get my truck towed because of a dead fuel pump. I called and within 20 minutes they were there and even spent about 10 minutes trying to start it. Well, the pump was totally corroded, and they got my truck out of a very tight parking space with ease. They were very professional and knowledgeable, and I really appreciated it. This was the first time I had to have a vehicle towed. Hopefully I never have to call a tow truck again, but if I do, I will call Browns.

The tow truck drive was super friendly and prompt. I have always had great service with them and will never use a different wrecker service in the area.

Had a break down on the interstate last week. I called Browns. I was 25 miles from town. Jason with browns showed up quickly and got me back to town and to the repair shop. Great guy, very professional and clean cut. The truck was clean and orderly. Price was good too. Definitely will use Browns again if needed.

Excellent service! Called for a tow, and they showed up exactly when they said they would. Brad the tow truck driver is a really cool dude! Wouldn’t hesitate to call them again if I ever need a tow.

Very friendly and quick service! Every other place I called said 30-45 minutes of a wait and Browns Towing Service came within 10 minutes. They also have low pricing, can’t beat that. I’d definitely recommend them.

Recently, I had a great experience with Jason! The UV joint on my truck decided to let my drive shaft go right in the middle of the intersection of Route 9 and Prospect! Jason was there with the flat bed in about 10 minutes to hoist my truck up and give it a lift to Midas to be repaired! Jason was extremely helpful, kind and willing to go the extra distance to help me out. After dropping my truck off since my home was in the same direction he was headed he offered to drop me off! #Great Customer Service from Jason!#

Fast, friendly service. A very professional company. I have had to use their service a few times and they have always been so helpful. Excellent towing and road service provider! I totally recommend them! !

Have always had great experiences with Brown. Always quick and professional service. Would recommend to anyone, we use them at work when we need a truck towed.

Helped me get my car an hour away on a Saturday on short notice. Very helpful working with my insurance company and letting me know the best way to handle my situation. Polite and professional on the phone. Even gave me a call to let me know they secured my car.

Requested a tow due an engine oil leak. Browns came out to my house, took good care of my car by rolling it out of the garage and onto their flatbed truck since there was no oil in the engine. They dropped it off at the auto shop I requested and was very professional and stayed in constant communication during the whole process. I highly recommend using Browns if your vehicle needs a tow or any roadside assistance.

Jake from Browns was able to put on my donut with no problem no issues no complaining. I would definitely recommend Browns when youre stranded. Took him all of 15 minutes.

I called Browns to tow my car 4.9.18 and they arrived very quickly - within 30 minutes of my calling. The driver, Frankie, was very professional and kind. He made a stressful situation a lot easier with his kind words. When he dropped my car he put it in a good location for the dealers service team, so they wouldnt have to push it very far. I appreciate the quick service and the excellent customer service provided by Browns.

The tow truck driver Jason came out very quickly and professionally hooked up my car. He was very nice and very personable. He made a bad experience much better with his good attitude and good personality. I will highly recommend him and his company to anyone needing a tow service in and around the Bloomington Normal area. I will definitely be using them again when the need arises.

Brown’s is the quickest and more reliable towing service in the area. After waiting 2.5 hours for a different wrecker, I called Brown’s. They responded in less than 10 minutes and had me back on my way. Brown’s is reasonable, professional, and courteous. They understand our time is valuable and won’t give us a time frame that they can’t make. I’ll never use another tow company again.

Brown family is one of the nicest families you will ever meet anyone who says otherwise has some sort of agenda. I have seen many many acts of kindness done by this family. They have helped many in need without asking for a dime. Keep up the great work.

Extremely thankful to Browns. I was stranded in 1degree weather. Larry called me back right away and Jake arrived promptly to attend to my vehicle and was awesome. Friendly, professional and excellent! Thanks!!

After a long flight I came home to find my car with a dead battery. I randomly called Browns and am certainly glad I did! The speediness and professionalism, along with good old fashion kindness I experienced was outstanding! I was feeling somewhat embarrassed already for leaving my inside light on but the gentleman from Browns went above and beyond to assure me that it happens all the time.After getting my car running he then said he would wait at the airport exit to make sure I came by an that everything was OK and my car was operating as it should. Well upon leaving we missed each other but about 10/15 minutes later I get a call from the gentleman just to make sure I was OK and the car was operating as it should.As I write this review, the ONLY negative thing is that I only have the option of 5 stars! This kind of service is just not found anymore unfortunately, Again, thank you for your outstanding service!!

We received very prompt and professional service after our work truck was involved in an accident yesterday. The Brown family has provided excellent service for us for decades and I would recommend them to everyone.

The driver was helpful. He charged only what he said he would charge, no extras. No I didnt like paying $200. But I was happy I wasnt taken advantage of. They hauled my car off the interstate and held it in their storage yard til I could get there to pick it up. All went as promised by the driver. Im glad I found them on Google maps.

I was stranded in 10 degree weather this morning at 6am. I called Browns Wrecker service and he was there before I could even finish my coffee. Mr Brown was professional, very polite, and clean. His tow truck was immaculate (inside and out). You can tell a lot about a company by how they maintain their vehicles. I recommend highly.

Professional operation! Moved a shed for me, made sure it was done carefully and exactly where I wanted. Keep up the great work.

Huge shout to Jake at Brown Wrecker service. We blew our transmission towing our camper and he quickly came and got my family of four and our truck and camper to the Ford Dealer. He was a huge help in getting us back on our vacation. Thanks

I was stuck in some mud a little outside of town. I called Brown’s and Brad, the gentleman that came to help, was there in under fifteen minutes. And on top of that, he got me out in under 5! Great service, nice guy, not too expensive. What more could ya ask for?

I’ve used Browns twice in the last 6 months for towing work trucks. Both times they were there within an hour and a half, friendly, very professional. They also helped me get to a mechanic who was able to get our truck in right away. Great job guys! Next time I need a tow we’ll be calling!

My car died this past Sunday morning. I called a few places and they were either closed or did not have drivers available. After calling Browns they sent someone out in a timely manner and the service was timely and the price was great. I would recommend and will be using Browns for all my future towing and car service needs.

Wonderful service and great communication. Tow truck driver Jason was courteous, informative and extremely helpful. Would definitely recommend this company. The best!

Very professional, courteous, and knowledgeable group of people. Always Go above and beyond for me! Only tow company I trust with my vehicles!!

Car broke down on Vernon Avenue in Normal and needed it towed to my mechanic on route 9. Brad was cool and helped me save some money. Highly recommend Browns over Joes and Maurer Wreckers.

Excellent Service!! Very Friendly, conscientious, and careful with my car. Reasonably priced. Pleasant and polite employee. I would definitely call them again if I needed a tow! Thank you!

This company has been in business forever and many family members are involved. I cant say enough good about them. If they say they will be there trust me they will be there! My dad had a Texaco station back in the 70s and he used them. There trucks are first class and to top it all off there VERY nice!

Great service!!! Very friendly, helpful, fast, efficient, knowledgeable. Took all the stress away. We were super impressed!!

Just had my car die on me in a restaurant parking lot, and my insurance company sent Brown’s over to jump my car. Jason came to the rescue AHEAD of the estimated time of arrival, got right to work, and explained the issue. Upon discovering a failing alternator, he offered his towing services (even though he was already working overtime) and stuck around until I could get ahold of my insurance company to see if I could use Brown’s to be towed home. Was very kind, got me home safe, and put my car down in a spot that would be convenient if I were to need it towed from there again. I really appreciated his help and will definitely use Brown’s for any future towing I may need. Thank you Jason!!!

Browns Towing is amazing!! Brad is great and extremely helpful! He jumped my battery and got my car started, then sent me to Grossos in Bloomington to get a new battery. Would recommend Browns again and again! Thanks again Brad!!

Reasonably fast, very professional. Price was as expected. Would use again if I had to.

We called Brown’s in a panic because we needed our truck moved ASAP. Not only did they arrive 30 minutes before they said they would, but they provided the BEST customer service we’ve seen in a LONG time. Brad and Lane were so gracious and helped us solve our problem in a matter of minutes. We will most definitely be using them for any future issues! Thanks guys!! You saved our night!

They were very helpful and prompt. (●’◡’●)ﾉ

Amazing service. Our guy was exceptionally skilled at getting our frozen in case up a hill after other towing companies failed. Thank you so much!

They moved my car

I had a very positive experience with Browns Towing today! They answered the phone right away, Larry was very friendly and sympathetic to my situation and got a truck out to me right away. Thanks Larry for your excellent customer service!

Jake is awesome. Great customer service. Locked my keys in my car. He came to the rescue quickly.

Great Friendly service

I had to have my jeep towed to a local transmission shop and the shop called Browns for me. I didnt know what to expect as I am not from around the area, but they were very helpful and friendly, and they showed up very quickly. I believe the drivers name was Brad but he showed a lot of courtesy and I really appreciated working with them. I would recommend them to anyone needing towing assistance.

$128 to go 3 miles. Wowzers! Guy had a Super great attitude. But completely reduclas pricing.

Our car broke down at the beginning of our spring break vacation. We just left our car and got a cab to a rental. Brad took care of everything else. Our trip went on as planned thanks to their help. A minor issue could have derailed a great trip. Cant thank them enough.

After hitting a deer, I was very upset. I really appreciated how calm, friendly, and helpful the driver was, and how quickly he arrived. I would definitely use them again.

Best wrecker service in town! I had a great experience with browns jake the driver is a very kind guy my dog that is really shy even took to him. Joes wanted to overcharge me for a seven mile tow! I highly recommend this company you will not regret it!

Excellent service, very friendly, would highly recommend if you ever need a tow or accidentally lock your keys in your car 😀

Brad did a great job of getting my sons car moved to the repair shop in a very professional and courteous manner. Could not be more pleased with service you provided, Thanks Brad :)

I arranged work to be done in advance arrived on time got the tough job done in the dark,very helpful very professional. I have a new friend. Thanks for the help

Having used browns wrecker service many times, as recent as this morning actually, i can honestly say that i have never had a bad experience with them. ive been towed from the highway, in town, at odd hours, doesnt matter. they are always professional and courteous each time and i recommend them highly.

These guys are great. Fast and reasonable.

Best service !! Came and fixed a problem I have been having on my battery for months in 5 minutes!! Really friendly people and a family business, which I like as well.

Called joes for a tow. Waited 2 hrs after they said 30 minutes, cancelled and Browns was there in 10 minutes. Great job

They squeezed me in right away on a Monday morning, got my car running so I didn’t need the tow, and then followed me to the dealer to make sure I made it OK. Great experience!

Tow Driver very friendly & knowledgeable! Great Service!

Brad was very polite and did an awesome job!

Good response time. Fair price. Friendly driver.

Good understanding people. They will work to accommodate your situation!

I want to thank Browns Wrecker service for the outstanding service to Dale Township Fire Dept. They always provide quick service to our department as well as providing all cars we use for training.

Very impressed with the service! Very helpful in assisting an out of towner with car problems, they even called around for open mechanics to get me on my way

Great guys that guy brad really looked out for me thanks

Super quick service. Locked my keys in the car and Brad Brown was there within minutes.

Outstanding service and advice from the driver today. Thank you so much for the help!!!

Had the unfortunate mishap of my car dumping out at a busy intersection but Jason was awesome and super quick. The speed definitely made me feel less awkward.

Browns Towing is a family business. TeVoert Auto Repair is a family business also. For 38 years it was owned and operated by Bill & Jane TeVoert and is now owned and operated by Mark & Connie Witte and family. So when my suburban wouldnt start one morning because of a close lightning strike the night before, I immediately called Browns for a tow. Thank you Larry.Connie Witte

Rude family owned company. Un-professional. They are a scam. All their money probably goes to the guys big potbelly.

Awesome, friendly, helpful. Highly recommended!

The only tow company that I trust with my car

While I admit it is challenging to find a tow company that is the top notch with respect to customer service and ethics, Browns is definitly at the bottom. Highly unprofessional and void of ethics.

Very rude on the phone. They hung up before I was finished with the call!

Brad provided excellent customer service and softened my mood in a very frustrating run in. Price was lower than expected, and if any other problems arise in the future theyd be my first choice.

Really nice

Quick response

Reliable and timely

Best service

Great people

Experience you can trust.

Very friendly

They sucked