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Southern Tire Mart
12045 Shriners Blvd, Biloxi, MS 39532, United States
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Ta
Review №1

Great hospitality, caring staff, and good service. I really appreciate the shuttle service they provide so I could wait at my home instead of the lobby while my car was being serviced and then when my car was ready they came and picked me up! The driver was a very sweet older gentleman. So far, I have not been disappointed by their services!

Br
Review №2

My visit was pleasant they told it was going to be two hours and my truck was done with ten minutes to spare granted my tires were ordered the day before. And they had four trucks before me so Im happy with my set of tires.

Ti
Review №3

Helpful from the 1st call, Jasmine is awesome! I had a pretty good oil leak while on a big roadtrip, needed oil pan gasket and front seal replaced. Travis is the man! Very clean and detail oriented. Everyone is friendly, helpful and I felt I could trust whatever they said needed doing. Totally worth it. Thank you! Highly recommend!

Ro
Review №4

Easy in as always.Doing a fix with my parts others wouldnt. Picking up tomorrow so I will update this then.

WR
Review №5

Back in 2016 heading back home to RI from Cal. I had a dual steer tire emergency. Both tires had failed and were down to the steel cords. Found these guys on line and called them. They were fantastic. Understood my situation but were booked up pretty solid for the next day. They rearranged the schedule for ME gave me a great price for two tires installed and by mid morning had the tires mounted balanced installed!! Who does that!? These guys literally saved our lives! Could not be happier. Highly recommend this shop if you need tires! Plus they were so polite. KUDOS to all that helped us.

Gr
Review №6

Needed some new tires for my Old Man Truck and gave driven by this place a thousand times.Jasmine at the service desk was friendly, informative and more than able to get what I needed with the perfect amount of humor.Super friendly, super fas, great price and just what I wanted.Highly recommend Southern Tire Mart for your needs where the rubber meets the road!

Da
Review №7

Amazing customer service we came here to fix one of our tires and everything was on point I will recommend this place to everyone***** friendly staff***** quick service***** súper clean building

Cu
Review №8

Prompt attention to a needed tire repair. I will be going back when I have a need. Highly recommend.

Ka
Review №9

Too notch professionals! I own an equipment rental company and have used these guys for big trucks to my personal vehicles. Great prices & great service. Best on the gulf coast hands down.

Ri
Review №10

Great place to get tires. The friendly faces you meet as soon as you walk in just radiate customer service. Jasmine and Danyelle are fantastic employees.

Ma
Review №11

Ive never been so disappointed in any shop as this one!! I came to get my tires changed. First it took over an hour to get to my car then had to come back because they didnt put proper air in the tires. Then got a call they put wrong tires on my car. Well I thought they would be able to put a linement on my car. They have me one price get here & was told another price by $25 more than I was given. Shame how they do business!!

Ja
Review №12

The most awesome staff ever. I had 2 vehicles in need of care and they took great care with me and them. Thank you

Ci
Review №13

Fair prices great service and great staff. Five stars.

Ch
Review №14

I dont think this business is really structured for John q public. Lot of business vehicles in shop with first priority and the public are just work ins. Theyll get to you if they can. If not, oh well! I knew they were a mistake when I was asked do u have an appt Who needs an appt for a balance and rotation?Anybody can sell tires. It takes professionalism to be truthful about estimated wait times. You totally disregard the customers words...and only focus on money and profits. I clearly asked if you could get to it today. You said it would be 3 hrs before u could get to it. 7 hrs later, you hadnt touched it and wouldnt be sure if you could get to it today. And you only communicated with me after/ when I asked for an update. A total disregard for my time. I also stated I was going out of town tonight. So if you think you wont have time let me know... Oh no we should be able to take care care of ya Mr. Stewart. I will never come here again.

da
Review №15

These guys know what they are doing. Thanks to Patrick and Travis. Not many people know how to mess with my setup but these guys knocked it out without a problem. Highly recommend these guys to handle your high end wheels. Very Satisfied!!

No
Review №16

Good prices, and always great service.

Ha
Review №17

Do not go. Said I needed a new motor and it was ac compressor. Now brought with nothing wrong but ac not blowing cold and broke down on way home. Strongly advise you not to go

PV
Review №18

Jasmine and Anthony always provide excellent service We use them for our business and personal vehicles. Dont forget Danielle she is great toooo

Da
Review №19

To be broke down. Its something but the service tech just knocked it out the park with his knowledge and professionalism.

De
Review №20

My tire had a blow out while entering the GN casino ... after I realized what had happened, I started making calls... from my roadside help app to MANY different places.. my car didn’t have a spare and the tire was a “ special order” type... so, I wasn’t able to just change the tire and go on... I had to be towed... starting with ABCO towing... what a nice guy ( Dan?)that came and got my car. He was careful with it and lifted the whole car up... he let me ride with him to Southern Tire. I first talked to a nice young lady who then transferred me to Anthony... he went out of his way to be helpful and take care of my tire needs. He found the special order tire... about an hour away... so instead of saying it couldn’t be fixed today, the GM of the store got in his truck and went to get the tire for me ! So while I was getting towed, he was finding a new tire for me... I waited in the lobby ( which was quite busy with lots of folks that needed help) Everyone was greeted either on the phone or in person by the young lady/ receptionist... she was very personable, caring and helpful... after listening to my dilemma, she was genuinely caring and encouraging. The GM made it back with my tire, they changed it and I was on my way in about an hour’s time. I’m so thankful for all of the folks at Southern Tire for going out of their way to help me... especially Anthony and the GM ( I didn’t get his name) and the young lady at the front desk. Thank you Sourhern Tire!!!

Be
Review №21

Staff is both friendly and helpful. Service is efficient and very affordable. I would give them a 10 if I could!

Al
Review №22

Its always good at the Woolmarket store,dont go any where they will help u out

Ch
Review №23

Great experience got me in fast and was fast at what they had to do to get me back on the road

Ki
Review №24

Fantastic Service. Replaced a blown tire on my NEW to me Tiffin Wayfarer Class C RV. Was in and out in less than 1 hour! Had a top end tire used on ambulances, So I know they took good care! Thanks again. We made it home to SO Cal this afternoon!

Un
Review №25

The ladies in the office were awesome. But I had an appointment for 9 am. So I got there at 10 til. It took this kid 2 and a half hours to change, mount, and balance 4 tires. Ridiculous if you ask me. Next time I will be going elsewhere.

To
Review №26

This place is top notch. I brought my 32 foot class C in because of a slow leak on the rear interior tire. They quickly checked it out and found the leak was a faulty valve extension. Unfortunately they didnt stock them and I really didnt want to buy from Camper World across the street. No charge and welcomed me to come back and get the new ones put back on when I got them in. I will definitely be recommending them to others and when it comes time to buy tires I will be buying from them. Thanks folks for the outstanding service and kindness!!!

St
Review №27

They went the extra mile to help me out with what shouldve been a simple tire repair. Thank you

Sh
Review №28

Love the staff! Very Nice people 10 Thumbs Up.

Sh
Review №29

I went through this place via Penske and had a great experience. Theyre super friendly and will have you back on the road in no time.

Mi
Review №30

Customer service is excellent, job is done in a timely manner, very curtius staff!!

St
Review №31

You want dam good front end work on our break job take it to Rik been going there for years dayum good staff an friendly people

Lu
Review №32

They will take good care of your ride

Jo
Review №33

Needed a quick tire repair as early in the morning as possible and short notice. Jasmine was super helpful and charged a reasonable price.

Ch
Review №34

We had to be the *$@* that pulls in 30 mins before close and needs 3 tires but we had no choice 🤦‍♀️they were great !!

Ch
Review №35

The employees are very professional and my vehicle was done when promised

C
Review №36

Best place in Mississippi to get your tires done they do quality work great atmosphere and very professional services Above the rest of tree service thank you very much

Ch
Review №37

Need tires easy to get to and quick. Not cheap but quick.

Da
Review №38

Glad to see the girl Daniel from Dern Mechanix smiling ! First time I have ever seen her smile ever ! Glad she got a job where she was enjoying being there for her customers !

Ki
Review №39

Stopped in the have a tire checked. Fixed and on the road in no time. Thanks for the fast and friendly service.

JE
Review №40

Great Service and people...

Ta
Review №41

Get it done right for a great price

To
Review №42

So thankful for this place! We had a blowout while traveling with our camper and Camping World was NO help. This place was great. New tires and on our way. Great southern service!

Br
Review №43

I was traveling through in my 17 lifted f250 experiencing an issue with a shake . Called and was dispatched to this location these fellas were helpful right away with an awesome shops top of the line equipment multiple guys worked together to diagnose my issue . Then DIDNT CHARGE ME ! Southern hospitality son. I asked if I could pay the mechanic who worked on my rig and they said kool. Super knowlegable folks here down to earth test drove with me to diagnose. Couldnt ask for better service. Thanks yall in glad I stopped here.

Sh
Review №44

They put 2 new rear tires that completely eliminated the vibration I was feeling in my steering wheel on my Toyota Corolla... Thank you very much!

Wo
Review №45

We buy all of our tires here. Their staff is knowledgeable and helpful with your car needs. They provide services for big trucks as well as passenger cars.

Ho
Review №46

Best price on tractor tires...fast over night ordering...great friendly service...

Ho
Review №47

Theyre good people little on the expensive side but quality work aint cheap

Ed
Review №48

Great service and very helpful.

lo
Review №49

Sure wish every tire place was like this. Professional, Fast, and Priced good.

Ro
Review №50

Very well running business first come first served Mechanic was helpful

Po
Review №51

On the commercial side, Billy is who youll deal with. Hes professional, prompt, and the guys he works with really do a good job. I get all of my tire work done here when I can. The BEST 3-axle alignments Ive ever had, bar none.Just came in today, 3.20.20, to get both steers and steer shocks replaced on my truck due to what was diagnosed by the Freightliner around the corner as severely worn kingpins. Billy had the crew check the kingpins for me and reported back that, in fact, the kingpins were not worn at all and then promptly offered to check my 3-axle if I had the time.Im sure you can get this level of service elsewhere in the industry, but I have yet to find it. Cant praise these guys enough.

Ha
Review №52

Great place and exceptional service. Buy your tires here!

ja
Review №53

This place is great, the service is quick, the advisers are on top of their game they have great tire prices

Pe
Review №54

Best place for service. Always go out of their way to make you comfy while you wait.. Really nice waiting area... Stand behind their work...#1 in tires and service

Ke
Review №55

Excellent excellent excellent- went out of their way to make sure I was satisfied. Rarely happens like that anymore.

Wa
Review №56

Thank you Charles and Mike for the awesome service really appreciate the quick response Ronda

Bu
Review №57

Great guys to work with. They provided outstanding support for my RV tires on a a very limited time table. Highly recommended for any of your tire needs.

Vi
Review №58

Great service and tire selections for all types of vehicles...A+ warranty on tire purchases....Highly recommended

Pk
Review №59

This place to big making to much money they can’t even get to two tires mounted and balanced was going wait on it she said we can’t get to it..

An
Review №60

I rarely leave Bad reviews about places but this is gonna be one of the worst tire shops on the gulf coast that I have ever been to for one, they have no idea whats going on two, theyre very unprofessional three, The wait is way to long for anything even if you come here to get air in your tire youre going to be waiting an hour. This place is ridiculous and I will never come here again, not even if my life depended on it.

Ro
Review №61

Great tires

Cl
Review №62

Very good service

ca
Review №63

Great place with great prices

Li
Review №64

This is actually my second time to submit a review regarding Southern Tire Mart’s Biloxi location. I had to come in for some routine maintenance and they were so nice and friendly, they actually remembered me from my last visit and called me by name! I have to compliment the manager, Mike Scott and his crew for running such a smooth operation and maintaining such a pleasant environment at the store. I really did not have much of a wait at all and I was back on the road running more errands in no time flat! My thanks again to Southern Tire Mart!!!

Br
Review №65

They were great! I have an RV trailer that thought may need new tires due to uneven wear. They inspected it and told me that we had just under half the life left on the tires instead of trying to sell me new ones, the even adjusted the air pressure. Highly recommended!

Do
Review №66

Not only did these folks provide excellent service in our tire purchasing process, they went above and beyond in helping us to find another business to fix our brake problem. They even called the businesses for us to explain the brake issue. Ill drive 25 minutes away for that kind of care and service.

Wa
Review №67

PERFECTION EVERYTIME..SEE ANTHONY HE IS DA MAN UP THERE GET YA IN AND OUT WO LEAVING PO LIKE SOME OF THE OTHER PLACES

Jo
Review №68

Pretty much any tire u can think of, and many u cant . They will have

Br
Review №69

I have been going here ever since they opened and after I got scammed at Allens Toyota I will always go here.

Br
Review №70

I have been going there since it opened. the staff are wonderful and they have a decent price for oil.

ji
Review №71

Good place to go for big trucks. I dont know about the regular vehicle side though.

Ni
Review №72

They did a wonderful job for me.

Jo
Review №73

Great company. Was concerned about my truck being left outside. Called after hours. reasured me the the truck was in the garage.Now that is quality care for its customers.Professional staff in all departments.

Ri
Review №74

I have been doing Semi and Trailer Alignments for 17 years. I have been at Southern Tire Mart for 3 years. I enjoy going to work there The best Tire store Ive ever worked for.

Ra
Review №75

Great service great people I recommend Southern Tire Mart for all your tire needs

Ca
Review №76

Anthony is always a great help and understands what is needed

Ja
Review №77

Good prices, friendly people, clean space & great location.

Wi
Review №78

Bought a set of Toyo tires for my 2014 Tiffin Bus. I coordinated with them for an estimate and tire availability 2 days prior and they advised me that installation would take 2 hours from the time I pulled into the bay. I showed up at opening, 7:30, and they put me right in a bay. I pulled out at 9:05. Great service! They were also very good about answering my questions. The waiting area and coffee were great also. Theyll get my business again.

KO
Review №79

Had my trailer tire get a flat and was able to limp in to the Biloxi store where I was told to drive around back and somebody would tell me where to go..hmmm. I had no idea how good they would take care of me and most of all how inexpensive the repair was. Great Job STM

Ge
Review №80

Until today..... Called on 9-24-2019 at 10:39 am and ordered two Firestone front tires for a backhoe, $373.94, they will be here Saturday (9-28-2019), Once I heard Who did you talk to, I knew...... Just got back home, no order, no Firestone tires, not so much as a sorry for messing up a weeks worth of your schedule.

Ia
Review №81

I would not go anywhere else. Reggie, Anthony and the entire team are excellent and they always give it to you straight, with no b.s. Good prices and products. Best service center on the Coast. Dont waste your time and money anywhere else.

Jo
Review №82

Good service although I was first in line I was in & out in under 40 minutes with the same oil change service as a quick lube with I think is a little more thorough.

Ch
Review №83

Great service. Great environment. Just highly over priced. Rather get a dirty skilled cheap mechanic

ja
Review №84

Took 3 hours just for an oil change. I ended up being late for work. It’s a nice facility but you need to plan out your day with extra time if you plan on coming here for anything.

tr
Review №85

Expensive on balancing, rotation, oil changes, etc compared to almost every competitor on the coast. Also, Make sure theyre actually rotating your tires and not just saying they did and charging you for the service. They didnt even rotate mine after waiting for over an hour and a half getting oil changed and rotation. Had to tell them I marked a tire and it was in the same spot as when I brought it. Heard same thing happen to another person. He apologized and they pulled it back in to rotate, then they tried upselling me on ball joints and bushings when I literally had them replaced two months prior. Had another shop look and he said they were in great condition.

Ha
Review №86

Great job changing my oil... Wait was kinda long but job well done...

Mi
Review №87

Professional service and mechanics do great work. They do not nickel and dime you. They are very honest at a great value.

Ja
Review №88

Great service

Mi
Review №89

We had an alignment done on our 2011 Class A not too many other places would touch it Rick was our mechanic and he did a very good job everyone in there was nice and the place was clean

Jo
Review №90

Took a little time, but they got me what I needed at a great price.!

Ja
Review №91

These people will break your simulators/hubcaps then refuse to replace them. They blame it on the manufacturer. I will never take my business here again. If they cant get a hubcap off with out breaking it, then they are probably not very good at real mechanic work. Every other shop I have ever been to will replace a part if they break it. Bad business practice. They lost a good but of business today.

Fr
Review №92

Very quick service and reasonable prices

ed
Review №93

Top notch...love these guys.

Me
Review №94

Very nice employees and sitting area. Every time Ive been its taken a little over an hour for a tire patch. Tire prices are a little high.

Ma
Review №95

Nice respectful guys if your truck not rite you will have to fix it before they start thats great thanks guys Gulfport Mississippi stand up

Ty
Review №96

Way overpriced

Go
Review №97

Superior Service... Thanks Anthony!!!!

Je
Review №98

Fast n friendly service

Ch
Review №99

I was in a bind and the guys at Southern Tire Mart took care of it and helped get me back going quick! Definitely would go back!

Jo
Review №100

I usually do not write bad reviews but my experience with this shop was abysmal. Went there to buy new tires and to get an alignment. Turned from 1 visit to about ~10 visits. I had make several trips back because they messed something up each time.One of those mistakes was that they cross threaded my wheel studs while torquing the lug nuts which stripped the wheel studs. I had to have them replace it along with the wheel bearings which have to be replaced when the hub is removed. They did not replace it with a new one like they were suppose to. Instead they tried to rig it up and reuse the original wheel bearing. They already tried to cut corners on replacing the stud by hacking up my dust cover so that says a lot there. There were several other things they did such as damage my wheels while mounting tires. Even after all this, I was very patient and calm about this so I expected them to make things right but they didnt. Only a few months later, the same wheel bearing they replaced is making a lot of noise. I am paying out the pocket to have this problem resolved and I refuse to allow them to touch my car with a 10 ft pole.After all that, I will never make another trip back ever! I will be driving 45 minutes to Foreign & Domestic Auto Care instead, even though Southern Tire Mart is down my street.

Information
47 Photos
100 Comments
4.5 Rating
  • Address:12045 Shriners Blvd, Biloxi, MS 39532, United States
  • Site:https://www.stmtires.com/
  • Phone:+1 228-831-1200
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car accessories store
  • Car repair and maintenance
  • Oil change service
  • Truck accessories store
  • Truck repair shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:7:30am–12pm
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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