I took my car in for service. I was greeted by a nice young man at the b door who took my keys and verified my appointment. I proceeded to a comfortable waiting area with several nice seats and a television. There was a short wait time while my car was being looked at and then a polite young lady came over and told me I was ready. I proceeded to the counter to pay my bill . A smiling friendly emoyee waited on me. I was happy with the experience and will return again in the future.

Quick, kind, and knowledgeable staff. We knew what we wanted and they quickly made our dreams a reality!

The shuttle service must be reinstated. 4 trips to dealership for service is unacceptable. Tammy is awesome!! She should be running the entire service department.

Everyone is always so kind. Mrs christy is absolutely amazing! We love her she’s always helped us with every issue we’ve ever had. I really do appreciate all of your hard work. Keep it up!

I took my vehicle there to have airbag recall done and I had them check my brakes while there because brake service light was coming on. They told me I needed almost $1200 worth of brake work. I am 70, on social security. I had my brakes checked by someone else who was recommended by several people. I did not need brakes. There was nothing wrong with them. They reset my brake warning system and did not charge me a penny. Ray Brandt charged me $156. just for looking at it. They rip people off. Especially female senior citizens. I am waiting for them to refund my $.

Just purchased my 2021 Cadillac Escalade from another dealership and I had some issues. I wasn’t getting it resolved where I purchased the vehicle so I decided to bring it to Ray Brandt Chevrolet. They not only validated my issues but order the parts and escalated the repair with their body shop. Talk about going above and beyond for the customer. It’s here folks. What an amazing experience. Thanks Ray Brandt Service team for the amazing experience.

Not pushy at all dealt with Darrell on phone and 4 times in person and the one day I was just looking the sales manager came out to meet us. Great car and great experience and great price. No other lot could beat it👍 👏 👌

Chrissy Tiner is always so wonderful at the service desk, couldnt be happier

Haley in the service department did an awesome job!, very friendly and courteous service. Got my vehicle scheduled for services, got it in, completed required maintenance and back to me in a timely manner.

I was treated professionally from the first phone call until the job was completed. Tammy was on top of things and honest throughout. This was my first time coming there and it will not be my last. Thank you so much. Danny Foy

July 5th, 2021. My family and I had a small family emergency across the street at the Loves truck stop. The door lock mechanism somehow locked the doors upon exiting while the engine was running. We started to panic but my wife realized there just happened to be a Chevrolet dealer right across the street.I was greeted at the door by a salesman and again by the receptionist. I was eventually set at ease by the sales manager, Roger, who helped us unlock my truck and get us on our way. Kudos to you, Roger. You saved us and I cant thank you enough!

Everyone was very professional and helpful. Start to finish took maybe 3 hours.Ray brandt made car max look like amateur children.

Drove over 85 miles to buy my truck with Rashad. Would I do it again? Absolutely! Plan to make the drive back when my wife buys her next SUV. There are many closer dealers, even lower prices, but non with better service! Sales to finance, in and out and so professional! Cant wait to come back.

Fast, friendly service. The sales a d service department are excellent. Worth the drive from home to buy or for service

Very friendly service. Will come back in the future. Thanks again.😊

Mrs. Chrissy Tiner was very helpful and she always stayed in contact with me every step of the way I would highly recommend this place every staff I met with was always friendly and helpful.

This dealership always is courtesy and keeps you up-to-date on your vehicle while being serviced

Wasnt kept informed of progress on vehicle (new engine), on hold forever waiting to speak to service personnel. One call back didnt tell me anything I didnt already know but felt like she wanted kudos for a call that was a waste of my time... Parts were late & sounds like only one over-worked mechanic was on duty the whole time it took to get vehicle fixed. What was predicted to take 1 week ended up taking 10 extra days.

Truck is a good ride, gets good mileage,and everything works. It does not have sufficient amenities (cup holders when a 3rd person is in front seat, nor in rear seat, electronic ports in rear seat are absent).My sales person was knowledgeable and easy to understand.Michael Melancon

Our salesman Josh was awesome. He is very knowledgeable about the the vehicles. He worked was us and made the buying experience super easy. We will always come back to Ray Bryant Chevrolet and our fantastic salesman Josh!

I was a hurricane Ida evacuee and they made time for me. Great service.

I retract my previous review.The service manager Mr. Walt is awesome. After a previous experience, he reached out to me personally and resolved all of my problems without a moments hesitation. He has showed me that there are committed people in the dealership willing to take care of their customers.

I do not typically give out bad reviews, as I know how important they are to run a successful business, but this one is deserved. I am incredibly disappointed in this dealership. My local dealer worked hard to secure a vehicle trade with Ray Brandt Chevy. My dealer had an employee drive almost 200 miles (halfway) to the dealership, just for Ray Brandt Chevy to call and tell them they sold the truck out from under us. Super disappointed in this business practice. When searching hard for a similar vehicle and not finding one, I noticed that GM actually shows this vehicle at our dealerships location, which it isnt. I feel like Ray Brandt Chevy did not do what was right for the customer or a fellow dealership. I was shocked to hear of this. I think honoring a deal is important and if that is a quality that is important to you, I would avoid this dealership.

$30 charge for the tech failing to duplicate the knocking nose my car is making. Hop in the car at pickup and its making the noise before I even turn the car on. Going to bring it to a different dealership since the car is still constantly making the noise when at idle and the break isnt engaged.

Great customer service, I have to tip my hat to Max (service department) Great job again!!!!! Very Happy with service.

Josh was fantastic with us! He answered every question, stayed late to help us get our vehicle, and even helped occupy our busy toddler. Brenda also sought for all our needs. Thank you all so much for a wonderful experience!

Had an excellent salesperson, Randy, who did everything possible to help us find the car we wanted. Very satisfied with the deal except for one matter. We were told that one of the cars we were interested in was a loaner car. That didnt bother me, I figured it only had a few miles on it and that it would be in perfect condition. Well the condition was perfect, not a thing wrong with it, however when we got ready to sign the paperwork we were told that it had 1995 miles on it and that it had been in use since November 2. That me4an that 3 months of our warranty was already gone before we took possession. The next day when we picked it up we found that only 67% of its oil usage remained and that the actual mileage was just over 2400 miles, which also consumed a fair part of out warranty coverage. So the new car we drove off the lot was actually somewhat used and our warranties had already had been partially consumed. I really think that considering these factors that our best deal wasnt necessarily as good as it should have been and only hope that Randy wasnt aware of the amount of use the car had. As far as performance, the car does exactly what its supposed to do so I look forward to several years of reliable service.

Thank you for the excellent service and great deal. Jeannie is great!

The requested appointment was made very promptly and at time I asked for . Ms Tammy Ray,, Assistant Service Mgr took the time to listen to my concerns with the 2019 Chevrolet Impala. During the servicing, technicians identified 2 added air filters where replacement was warranted. The section for customers to wait for vehicles was clean, and quiet, and allowed me to use the time to do some work. Vehicle was returned at convenient time. I would not patronize any other service center, except for the one here at RAY BRANDT CHEVROLET DEALERSHIP.

We had a great experience with Rashad . He was very helpful and courteous to both of us thanks buddy. Customers for life . Also the guy who handled our financial situation was the best. Anyway thanks y’all for selling us a great car.

Prices are high but very good service.

Ray Brandt Chevrolet is the best, I have been bringing my cars to this dealership for years and I always been satisfied with all the services and the prices

Difficult to reach someone with information, kept playing phone-tag with the device advisor. He kept leaving messages with no specific information other than to call for information. By the time he told me what they thought the issue was, the price, and when the part would arrive it would have been 7 days without my vehicle not to mention the time to actually repair it. I got this information the fourth day if them having my vehicle after their cashier closed meaning I had to wait another day to get my vehicle when their cashier opened. I had to take time off from work to pay for their incorrect diagnoses and to another auto mechanic.

If I could give no stars I would. This was the worst experience I have ever had trying to purchase a vehicle. My wife and I drove over 3 1/2 hours through a thunderstorm to reach this dealership in Biloxi Mississippi. I had a appointment Saturday at 1:00 pm. I even messaged the dealer to let them know we were coming to confirm our appointment. I was also told that if someone was about to purchase a vehicle or if anything changed they would notify me to save us a trip. They would not let us put a deposit down. As we get out of our vehicle we see the vehicle pulling out of the dealership parking lot with smoke coming off the back tires doing a burnout. Found out the customer had started the deal at 10:15 that morning from another salesman. Our salesman knew the vehicle was selling his excuse was do you know how many appointments don’t show up! I sold cars for six years this is the worst excuse I’ve ever heard. They may have good reviews but this is sorry customer service. No compensation was offered except for a couple hundred dollar discount on a old age car that looked wore out and was 9k more then the car we came for. I even have the messages from where he said he would notify me if anything changed before we got there. I also circled them and sent the screen shots back to them. Not one person has reached out to us or apologized. This is why car dealers have such a bad name. Instead of just trying to hold gross. Why not help your customer. I had so many salesmen of the month plaques hanging on my wall. I’ve been in sales for over 15 years. No problem with a previous customer should set the standard for your customer service. Randy we found a car drove another 4 hours but car was there like we were told. It was over priced and I paid it happily and gave our sales lady a very nice tip. Follow thru randy follow through.

I took my truck to They have a check engine light looked at.. I had to call multiple times to check on the status of my vehicle They had it for 4 days To come to the conclusion that need ed a new battery because the arrow code came up that they had never seen before and they had to call Tech.. The service person was nice enough however however them not calling me with a status at least once A-day put a bad taste in my mouth. New progA service is a difficult placeto be i

Tammy Ray was great as usual as was the Corvette tech who worked on my Car.

Rashad was great! He was really patient and answered all my questions. He worked through every obstacle to make sure I was happy. The dealership is clean and comfortable. The finance team and signing process was laid back and quick.

JB was awesome, and the GM really went out his way to talk with us. Great job!!

Tammy provided excellent customer service and Trevor worked hard to find the issue with my truck. I wouldnt take my truck anywhere else.

Service Agent very personable and nice. Service done in reasonable time.

My experience at Ray Brandt Nissan of South Mississippi is always a great experience. Great customer service and my wait is never long.

Everyone went out of their way to help me, both to determine the cause of my car problems and to fix the issues. Outstanding personnel and even gave me my military discount.

Ray Brandt Chevy was not pushy. I had a deal from a dealership in Jackson. They stated if given a fair shot they would beat it. They did beat it. Jake was my salesmen and he did a great job. I did not make it easy on them. They sold me the truck at a price I wanted then got it financed at a rate I wanted. Very satisfied

I love this dealership. I don’t care if your there for service, purchase a vehicle, finance the people hear are always the kindest happiest people which transcends over to you, always go above and beyond for the customers.

Service managers should know everything there is to be know about recall parts and codes. And they should also should know the effects they cause when not working properly. If they can’t get that right I feel that they should at least know how to operate the vehicles they should know inside out not hit a pole in the parking lot. Smh

This is a great dealership and I have bought multiple vehicles here. The staff in sales and service go above and beyond to make sure their customers are happy!! I have referred many friends to the dealership and they have all been pleased and well!

Rashad Culberson was great to work with I told him what I was trying to do and he made it happen all while I didn’t have to be at the dealership as I had errands to run that day

Buying a truck at Ray Brandt Chevolet has been the best experience Ive ever had Buying a truck. My salesman Rashad and the Ray Brandt team made it happen very smooth and quickly. They will have my business from now on.

The staff were really professional and friendly! The whole process went smoothly kemp, and Daniel were courteous and especially the front receptionist she was very professional, well dressed, and had a lasting impression from the first encounter. I rate this place 4 out if 5 stars only because every business has room for improvement.

Went in for a break job inspection.... was told the breaks had to be ordered and would be in the very next day. Left my vehicle over night and before noon time I received a call stating my car was completed. Speedy yet professional service . I just wish my old salesman was still there Mr Wayne Barrington. He was an awesome amazing honest man. Please get him back, then I might think about buying an updated Camero since my 2014 is paid off.

Always get treated with great service from great people.

I actually went to look ONLY! I DROVE OFF WITH A BEAUTIFUL NEW VEHICLE...AMAZING SERVICE, PERSONABLE AND VERY PROFESSIONAL

Great experience great people would use them all the

Your service advisor was one of the best. He listened to each detail, and responded immediately to my late update.He did perfectly.

The team had my tire changed a day earlier than they projected but the tire look like it driven down a dirt road for a week. I take good care of my truck and I had three clean tires and one covered in dirt. I had a family member pick my truck up from the dealership. He didn’t think to ask questions.

The service department was really helpful and kind. The manager Mr Walt really went out his way to make sure that I was satisfied. Thanks

I live in Mobile and I drive there every time I need svc on my vehicle svc after the sale is the most important to me

They are professional and customer service excellent

Scheduled on-line. Promptly taken in,done with just a few minutes wait and on my way. Awesome

Very pleasant and courteous staff. Friendly welcoming environment. The place to purchase a vehicle.

The service here is always friendly and professional wont buy anywhere else.

Service completed on time and with high quality. Very clean and comfortable wait areas.

I was happy overall with the service and availability of an appointment however I was a little disappointed that the appointment had been made for over a week and when I got there they did not have an old filter for my car which was a Buick and I understand that’s a Chevy dealership but I would’ve thought they would’ve checked to make sure they had an oil filter it turned out that an oil change and a tire rotation was two hour and 10 minutes

Crissy was fantastic. She kept me updated as the repairs were being done. The mechanical technicians completed the work repairs in a timely manner and my vehicle is running well now. Thanks guys and sweet gal :}

I love this place. Rashad is the truth. Go by and see him.

Always a good experience at Ray Brandt Chevrolet bought three vehicles there over the years.

Service is great, I think my service writer was Max, another dealership wanted to hold my truck overnight for a warranty issue, these guys knocked it out in a couple of hours. Truly glad I called them and they will be where I go in the future.

Joshua Lambe was my sales representative...he did an amazing job.

Very friendly people. Went in for an oil change and they found 2 recalls and were able to do it all in quick time. You can schedule your service online. Very easy. Thanks.

They have a great service department. Our service advisor Tammy is excellent. She is friendly and very knowledgeable. Every time I’m at the service department she is busy answering calls or assisting customers, however she is able to multi-task very well and assist everyone she can and not get overwhelmed. She manages to stay friendly and helpful. I’m very glad to have her as our service advisor.

I don’t like how you wanted to charge 60.00 for a cabin air filter (filter and labor) when a filter cost 10-20.00 and it takes 2 minutes to install.

I live in Indiana and while on vacation we experienced a problem with our 2020 silverado. Gm sent us to Ray Brandt and your service department more than met my expectations especially Max Gruich. It seems he bent over backwards to accommodate us. It was really appreciated. Thank you so much.

Ms. Tammie and the rest of the team always take good care of me...

Wonderful customer service! I would highly recommend.

From start to finish, the process was seamless, painless and I was provided more than what I wanted that fit within my business budget. All of the staff were professional, helpful and solutions-oriented. This is how buying a car from a dealer should be. Great work to all.

They were fast, courteous, fixed my issues with no problems and communicated right away. Very pleased!

I took my vehicle in for a tire issue. Turned out I had a screw in my sidewall making it non repairable. Also as it it turned out I needed new tires anyway. They gave me a quote I felt was fair and got 4 new tires.

A light came on in my car and after scanning the code it was determined my car did have a problem that needed to be fixed. I couldn’t get it fixed that day because I didn’t have time, but from the moment I called back to schedule a service appointment I was thoroughly impressed with the friendliness and speed of the employees. Everyone I spoke to was kind and helpful, but Tammy in the service department stood out the most. I didn’t know much about the problem with my car so she took time to explain it to me and figure out a time that worked with my hectic schedule. They serviced my car and got it back to me in a timely manner. When I picked my car up I had another question about it and Tammy even walked out to my car with me just to make sure I was satisfied with the condition of my car. Overall great experience at Ray Brandt Chevrolet!

Joshua Lambe went the extra mile to put me in a new truck. Without his determination without being overbearing I would not have purchased the truck.

Love it finally got my dream truck thanks Daniel for help me in the process to get my new truck very kind people love it

Randy made it super easy. It was the fastest, hassle free experience I’ve ever had at a dealership.

Thank you for such an amazing experience!!! Joshua made my car buying experience so nice. Thank you ray brandt and Joshua

Service : the customer service and the people are all nice, but theres no reason an oil change should take two hours with one person ahead of me

The lady that helped me was super professional and keep me updated on the progress.

Not sure if I can do any more stars. Trustworthiness is earned and I have concerns based on my last experience.

Chrissy was awesome as usual. I will continue to service my vehicle with Ray Brandt Chevy.

The service was great, however there coffee was too hot and burned my tongue. So unfortunately I have to knock two stars off for that.

Service person Tammy was very good. Only reason didnt give 5 stars, was the length of time they had my truck.

These people saved us! We were on a girls trip from out of town. Around 3pm the day before we were supposed to leave our car started making a noise and wasn’t accelerating properly. I had a feeling I knew what was wrong (transmission) and new we needed to get it repaired before we headed home. I called several mechanics and dealerships and no one was going to be able to see us until Monday! A couple of the girls are nurses and just could not miss work, so waiting through the weekend for a diagnostic was not going to work for us. Ray Brandt Chevrolet came through for us!!Shout out to the service manager: Walt who was such a gem, stayed later than he was supposed to, and made sure that we were taken care of. Big thanks to the tech Brandon who came in on his day off to fix the issue. And big thanks to Tammy who is clearly running the place and getting everyone in gear for us ;) everyone was awesome and blessed us with quick service! Oh and on top of fixing the issue at hand without even mentioning it- they took care of a recall on the brakes that we hadn’t fixed yet! So thankful!

Jeannie Bilger provided the best car buying experience I’ve ever had! Thank you Ray Brandt!

What a nightmare!!! 🤬🤬🤬My family is a military family. We have two sons, a 2 year old and a 2 week old. We had been looking around for another vehicle to fit our growing family for months. Saturday afternoon we saw a truck that we loved, I was still recovering from my C-Section, but time was running out to get a second vehicle before I had to return to work. A dealer came out offering to let us take a test drive. We told him we would be back in a couple of hours, because our 2 year old son had an appointment in 30 minutes. We came back immediately after the appointment. My husband asked to speak to the same dealer and took the truck for a test drive. We decided we wanted it, but unfortunately the banks were all closed - the manager even came to talk to us and said “Trust me we want to get y’all in this truck!” We told them we would be going to the bank Monday. Monday comes and I get my mother to leave work early to watch our 2 year old and newborn so I can take out the auto loan. My husband calls the dealership that morning to let them know we are still interested and I’m headed to the bank right now. The guy tells him “Okay, let me know as soon as you get approved so we can start detailing it for you.” Things at the bank take a while due to COVID-19 social distancing requirements. I had to wait in line for about 2 hours, all the while I am obviously unable to breastfeed and it’s causing me incredible pain by the time it’s my turn. I get approved for the loan and tell my husband to go call the dealer back and get the truck ready. My husband calls over and over again for a couple hours and no one answers. He called the dealer and the dealership repeatedly - no one can talk to him. I get the check and start heading to the dealership and my husband takes off work early to meet me there. On the way there he makes another attempt to call the dealer who FINALLY answers and admits that Saturday while we were at our sons appointment someone else came by and said they would buy the truck and was bringing them the money Monday and they had just brought them the money and were about to drive off with the truck.NOT ONE PERSON TOLD US SOMEONE ELSE HAD ALREADY AGREED TO BUY THE TRUCK AND WAS ALSO BRINGING THEM THE MONEY MONDAY. Not the dealer we were working with, not the manager, no one said a damn thing. Even when my husband had called the dealer Monday morning to confirm we were still interested and I was headed to the bank to get them a check. Not only that but then when my husband was constantly trying to contact them to let them know I got approved and was about to leave the bank with the check - the dealership mysteriously had no one that could answer the phone for a couple hours.I 100% understand that this is a first come first serve industry, but they had no business promising two different people that truck without letting the customers know. Basically it was either my family or the other buyer that was going to get screwed over and whoever got to the dealership first with their check was going to leave with the truck.If another customer had agreed to show up today with the money and was ready to leave with the truck the dealership should have felt the obligation to let us know. Now I’m sitting here with a massive check for a truck, and the option to either hurry and take it back to the bank and cancel my auto loan THAT HAS ALREADY HIT MY CREDIT SCORE or I have a small amount of time to find another truck that fits my family’s needs at a different dealership, take the check back to the bank, get the bank to change the dealership and print out a new check, and go buy a different truck.I will never forget the inconsiderate, deceitful, and terrible service I received here. I will be sure to tell my story to everyone I know as well, because no one deserves to be treated this way.

Jeannie Bigler, our sales person was everything that one could ask for. I could not give Ray Brandt Chevrolet on Cedar Lake 5 stars because the dealership will NOT allow you to leave the dealership with the vehicle that you paid for in cash, without contacting your insurance company and securing insurance. This is NOT a state law. Ive never heard if a dealership having this policy.

The employee rating section will not allow any rating higher than 4/5, not a fair rating system for the employees

Paul was very helpful and understood just what we were looking for. He was not pushy. We were in and out with our new suv very quick. Thank

I arrived at Ray Brandt facility about 1230 pm to have my scheduled oil changed.I was taken care of in about 15 minutes. It took about 35 minutes to change my oilI am very satisfied with their service.

EXCELLENT, everything went smoothly and non-stressful

Typical car dealer. Nothing special. Low balled me on trade value. Wouldn’t come down on price. I did buy a used truck. It filled in most of the blanks. I do like Chevrolet! That’s all....

(Issue fixed) wish I could give 0 stars. Like the other reviews state the service department is horrible. Took my vehicle in for service and a brake job. $1200 dollars later I get my vehicle back in worst shape than before I brought it in. Took the vehicle back three times to try and get the issues corrected only to receive temporary fixes. Save your time, money and headache and take your vehicle to a reputable shop. I should have read their reviews first.Edit- After posting this review and talking with the service manager Walt we were able to get everything fixed on my vehicle. He took the time to listen to my concern and actually resolve the issue. 5 stars for Walt.

Friendly and knowledgable staff. Very clean facility

The sales manager Roger and the sale representative Joshua was professional and helpful. They took the time to listen what I was looking for in a truck and helped me to choose one that was right for me. I love my new truck.