I want say thanks specially to Mr Daniel and staff at Tri-State truck I appreciate your job on my truck I will definitely come back again

I was in transit with 43K pounds of freight when my Volvo VNL780 started dumping oil all over the ground. I pulled into Tri-State Equipment in Billings, MT and met with Mike Holliday(Service Manager). He fit me into their very busy schedule and had me out inside of 4 hours. They had all parts on hand and installed them within this time. I was blown away with the Professionalism of this dealer and their willingness to help me in a very stressful moment. They all were kind and willing to help. Every Volvo dealer could learn something from these folks at Tri-State Billings MT. This is what customer service is all about. I recommend using Tri-State for all of your service needs as they good way beyond the call of duty. A++++

Nice people, decent drivers lounge, had me back on the road quickly

Only reason I’m giving 2 stars is because Daniel came in on a Sunday to diagnose the truck. Other than that it’s the typical corporate dealership where the driver who is sitting there for days on end can’t find out what’s wrong but they call the company. Absolutely no customer service.

Gave you 5 stars when I was here about 4 months ago. Now calling today Jan 22/21 the ahole answering the phone at 6 am needs a slap in the face. Unacceptable customer service. Don’t like your job go get another one. Shirley complaining that she is so busy and run off her feet. NOT MY PROBLEM lady! Your customer service needs a big improvement too!

Very nice place they went above and beyond to get my sons truck back on this road

Excellent service...beautiful people friendly great company..

They were very friendly and very informative about the repair and parts for our truck. Very good at getting the job done and done efficiently. Great staff and a very thorough mechanic. Would go back anytime.

The people were the best! I will go there again!!!!!!

Tri-State steps up and delivers from all departments; parts, service, and sales.We have always been able to get 95% of our parts shipped to us the very same day we order them.Our truck and equipment service/repair needs have always been met and with great satisfaction.The sales team has an expert and broad knowledge to supply us with the right trucks and equipment that meet our needs to get the job done.

I gave them 4 star because of wait time to get my truck fixed mainly the delay was on waiting on parts. Transmission air dryer and compressor 2 weeks till it was all said and done and for those of you say that isnt that long well sorry to burst your bubble we are in the 21st century were there is this thing called technology. As for that goes they did good work and my truck is still running strong for the amount of work they did. Anybody who complains about not being able to use their tools is an idiot tools aint cheap buy your own tools if you want to be mr mechanic

Went in to have a simple wheel seal replaced. Of course I was expecting to replace the brake shoes, the drum, however was a different story. BUT, that was ok. The absolute joke came when 6 hours later they handed me a bill for $1000.00. YES. Not $500 or $600. $1000.00. When I voiced my dissatisfaction I was told that the book say 4.7 hours for that job, and there was a considerable amount of time spent cleaning. At $120.00 per hour I’m sure the tech wasn’t in a big hurry. I don’t know about anyone else in the business, but I’ve had SEVERAL wheel seals replaced in 32 years, and I can’t remember a time it took more than 2 hours. That’s the kind of service their service department provides. In the future, I will go to Casper, Cheyenne or Denver before I would EVER let their service department touch my truck. In addition, every time I went to check on the progress of the work, do you think anybody was at the service desk. Not on your life.HORRIBLE, DISGUSTING AND BORDERING ON CRIMINAL. BE WARE OF THIS PLACE!

No one compares to Tri-State. I am the owner of a heavy construction company and a trucking company. For over a decade, Tri-State has treated me better than any other equipment or truck dealer. They have always been very passionate, professional and take a genuine interest in my needs. They have always treated me more like a business partner than just another customer. From trucks to equipment, their service and products are the best.

Got stuck here on a Monday morning. A bit apprehensive with the reviews. Came to find out Tuesday what we thought was the problem didn’t fix my issue....they quoted me Friday to be able to get out and nailed it. Shirley and Mark were awesome. Only reason I’m leaving 4 stars is because the bitter pain I’m swallowing for the bill which was still not there fault. I’ll definately stop by again.

Super, awesome job! Thanks! These folks had their act together despite the fact that others did not.

My boyfriend took his truck in for repairs. He received horrible customer service from Cherelle. Her attitude is extremely rude.

Would not let me borrow a damn shrader tool for 5 minutes so I would not be stuck on the side of the road. Never coming back to this dump.

Volvo billings mt

Place is a joke, they definitely dont care bout their customers

The worst service ever ,cant talk with them , dont even try to help you, i dont recommend anybody to go there you will stay there probably 10 days at least

After 4pm, horrible wait line for parts department...

They fixed my problem for an hour, thanks

Pick up parts