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Shiloh Veterinary Hospital
345 S Shiloh Rd, Billings, MT 59106, United States
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Jo
Review №1

The vet tech and Vet doc were amazing. My kitties love them. They already know my cats by name...AND, know thier favorite treats. By far, the best Veterinary Hospital in Billings, possibly the best in Montana!

Da
Review №2

Dr. Cook is thorough and professional. Its apparent she takes pride in her job; she always has a positive attitude and I trust her advice. I have 3 King Charles cavalier spaniels and wouldnt go anywhere else. My dogs are my family. I truly believe she loves the animals she cares for and thats important to me.

Me
Review №3

The first visit - they treated both of my puppies like little people - individually looked in their eyes- let them hug them and kiss on them- and had treats for them to help with the process. They took good care of me and my lil babies!! Thank you Shiloh Veterinary Hospital & Team!!!

Ki
Review №4

Dr. Mohr and her assitant are wonderful, not only are they great with my pets but with my kids. I dont feel rushed, they know small animals and I am so blessed to have had them treat all of my kitties. She saved my kitty Monica after she was shot, saved my kitty Winston when he had crystals and a blockage and helped me with our kitty Mollys needs. Very pleased with them.

Le
Review №5

The staff and Veterinarians at Shiloh are so kind and caring. I never have to worry about who is taking care of my dog because everyone there is so great.

Gr
Review №6

My cat was due for a booster shot and a general annual evaluation. My wait times werent very long and the tech and vet worked very quickly with my cat during her evaluation and shot to keep the stress down. The actual evaluation lasted maybe 5 minutes with no wasted time to ensure that my cat was not getting handled more than what was necessary.

Ja
Review №7

Best vet I’ve ever been to. Super friendly and professional. They are very accommodating with my 90lb pit bull and very nice and friendly with me. I wish I could have brought all my pets to them over the years.

Ru
Review №8

Called 40 min before closing without an appointment and they said come right over for a internally broken toe nail. Got us fixed up right away and out the door. Excellent experience!!

Ja
Review №9

Love this clinic. We’ve been going there for 15 years. Always have gotten in soon when my pups were in need of a Dr. wouldn’t think of going anywhere else! They’ve always kind and caring. We’ve never had any issues! They are loving and kind to my pups. Jackie

Dy
Review №10

Our vet and his tech were absolutely wonderful! They both handled and treated my gecko like a charm, all of my questions were answered, and even showed me how I’m to do his injections.I have a much happier geck thanks to them!

Fo
Review №11

Ive always taken my pets here because I know Im getting quality work. Ive never had a complaint from using their services and can usually get in pretty fast for normal appointments. They dont do late night emergencies, but for your general needs this is the best place to go.

Sh
Review №12

Everyone at Shilo Veterinary Hospital were helpful and friendly. We had never been there before and we had a few concerns that were addressed. We got in the same day and they treated our scared little dog wonderfully.

ro
Review №13

The staff and Dr.’s are very professional, friendly,and caring. They try their best to get your pet in as soon as possible. They follow up after your visit to see how your fur baby is doing……they care and help in any way they can!

Ca
Review №14

Dr. Walker and the Shiloh staff are amazing! Take your animals here and you will not be disappointed!!

Ka
Review №15

After our terrible experience at Best Friends we were very apprehensive to take our babies anywhere. Lillie is a very hyper active 1 1/2 year old and Frankie is our special needs almost 2 year old. Instantly when walking through the door we realized that this experience was going to be like night and day. Frankie and Lillie were always so anxious going to best friends and after the visit it would take us hours to calm them and reassure them that whatever happened at their visit was over. Shiloh allowed us into the building with our babies, they took the time to make sure that we ALL were comfortable with every part of the treatment plan for that day. I would HIGHLY recommend Shiloh to anyone who treats their fur babies like members of their family. My parents have recently switch their babys care away from best friends to Shiloh… and if I have it my way my brother, his wife and their 4 fur babies will follow.

Al
Review №16

We took our parrot here and they did a great job clipping wings and toenails. The Avian vet was not as knowledgeable as we would have hoped with some questions we had but he was willing to get back to us

Me
Review №17

After moving states in the middle of my dogs recovery from surgery, Shiloh Veterinary hospital did a great job of making sure the transition was smooth and that her recovery stays on track! The staff were prompt and efficient, and gave clear feedback on what I could do to help my dog at home

St
Review №18

I was worried about putting my 14yo pup under anesthesia for the last of her teeth extractions, and I didnt want to pay an arm and a leg, as she just needed them pulled and nothing cleaned, polished, etc. I asked multiple questions ahead of time. I felt they were fair and reasonable with their pricing based on the work they did, and they were responsive and very communicative to my annoying questions!! They went above and beyond to help with other issues regarding diet and health. Dr. Moore was lovely! Thank you!

br
Review №19

Very friendly staff who was quick and professional! Highly recommend for veterinarian needs.

Ca
Review №20

I love Marcy and the tech she had, she was so good with Ramzee, with his fear of strangers, he was good. he even took his treatment, Thank you

Em
Review №21

Its hard not being able to go into your babys appointment with them due to covid, but the staff at Shiloh makes it the best experience they can for everyone involved! The extremely friendly and professional tech came out to meet me at the car after we we talked on the phone for a bit about what my exam entailed and if I had any concerns. Then she came out to meet my sweet boy. I love how she took her time to meet my boy instead of just taking him and running. It seemed to help him a lot with the process. The doctor was just as amazingly personable and helpful! Addressed all my concerns with the utmost compassion! I never once felt rushed and she really took the time to talk to me and make sure all concerns were addressed. My baby boy then was returned to me and he didnt seem upset in the slightest! Probably would have gone back in with them with some treats! I realize that these changes are hard on everyone, including the vet hospital staff. Its always so amazing to just see good, compassionate human beings through these difficult times. We will be returning to Shiloh Vet for all veterinary needs. ❤

Pa
Review №22

All the staff at Shilo Veterinary Hospital are very professional, helpful and so nice. Our pets have received the best care. We are truly appreciative .

Sy
Review №23

They truly love on each and every animal and even put a flag in our boys chart stating he is the bestest boy ever! Dr. Cook and all of the staff are so caring, compassionate, and love to educate. I would recommend to anyone in Billings!

Ke
Review №24

The Dr. and staff at Shiloh Vet were wonderful!! Everyone was kind and handled my nervous puppy so well. The clinic was very clean and I didn’t have to wait at all. Highly recommend!!

Ti
Review №25

Staff was so kind and helpful. Really worked to get us in right away. They are all about taking care of your pet! 👍

Sy
Review №26

I’ve been taking my dog here for a few months. I had been looking for a vet that had more availability for appointments, as most vet offices I had been with were always booked out for days, sometimes weeks. I am usually able to get my dog in within the week, which really helps with my schedule. Everyone has been friendly and helpful whenever I visit or call in. The employees seem happy to be at work. I’m not sure who my dog has been seeing the last two visits, since they are doing curbside only, but they were super nice and answered questions I had if I had any. I have been in Billings for almost two years now and hadn’t found a vet I really wanted to stick with but I think we are happy with Shiloh :)

Am
Review №27

As always, the staff are very nice and show they care about their patients! They get us right in and also follow-up to see how you are doing the next day.

Gl
Review №28

They are very caring. My puppy was spayed and I had three phone calls from the doctor and staff afterward, checking to see how she was doing.

Te
Review №29

Friendly staff. Services are affordably priced. Timely response.

Jo
Review №30

We have always been pleased with our service at Shiloh Vet. The doctors are knowledgeable, the technicians love their jobs and the animals they work with, and the front desk staff are always welcoming and pleasant to interact with.

SK
Review №31

We were so thankful to have Dr. Mohr again. The staff was pleasant and professional - we have total confidence in Shilo.

Ja
Review №32

Shiloh Veterinary Hospital is a wonderful place. My puppy was ill and they were able to fit us in on a Friday afternoon. Communication was professional and clear as was the treatment plan. It was also more affordable than I expected. Im very grateful for the care they provided to my sweet girl!

Ja
Review №33

Shiloh is a great place to take your pets. They truly treat each pet as if they are their own. The Staff works hard especially reception to keep things running smoothly. Thank you for all you do!!!

Ko
Review №34

This vet hospital is the best. They genuinely care about animals and the staff is awesome. I wont go anywhere else.

Lo
Review №35

I took advantage of Shilohs Spa Day for my dog Dory, and it was fantastic. Shes ready for the Holidays. The Spa day included a bath with the best smelling shampoo (I cant say enough about that), her toenails were trimmed, her teeth were brushed, and she spent a couple of hours drying off in a private, peaceful condo complete with a fluffy bed and TV while I ran errands. The best part of all, Dory did not come out of this experience stressed out, which makes it so worth it! And I didnt have a mess to clean up in my own bathroom. Shilohs staff of professionals are so fun, caring, and gentle with the animals they care for and keep healthy. I will definitely use this great and reasonably priced service in the future. It was an awesome value! Thank you Shiloh!

Ma
Review №36

I was in and out of the office quickly and got all my needs met by this hospital. Thank you!

Na
Review №37

As always, very professional staff that cares about people and their little fur babies, definitely would recommend to anyone!

Al
Review №38

We’ve had such a wonderful experience with Shiloh Clinic..everyone on the team is extremely helpful and kind.. we know our dog is in great hands with them and we are thankful to have them care for our furry family member. If you are looking for a vet for your pet, my family and I would highly recommend.

Li
Review №39

We can’t say enough great things about Shiloh Vet. They were so kind and caring when we had to put our sweet cat down 4 years ago, now they are amazing with our new puppy. Dr. Cook is simply amazing.

B
Review №40

Extremely friendly staff and very quick in and out appointments!

Au
Review №41

The staff is always very friendly, professional, and caring.

Su
Review №42

I recently had to have my old dog put to sleep, and from the moment I made the phone call, Shiloh Vet was absolutely incredible. All members of their staff, from the front desk to the veterinarian were incredibly professional, caring, and compassionate. We never felt rushed, even though our appointment was at the end of their day. They explained everything thoroughly, and answered all of our questions. Absolutely recommend them for any of your pets needs.

Er
Review №43

I have loved this place from day one! First puppy appointment was completely free, and they have continued to love and care for my dog ever since without forcing unnecessary or overly expensive things on my. Theyre very straightforward with pro and cons of all care options, but always leave you in the decision making seat. Most importantly, I love how much they love my pup.

Ra
Review №44

First visit there Dr. Austin was very professional and caring for our kitty Tiger. We will continue to go there for Tigers continued care.

Br
Review №45

Shiloh vet takes excellent care of our pup! They are so kind and answered all of my questions.

Br
Review №46

Everyone is so kind and gentle! We went in for shots and our puppy was well taken care of. Later that day our puppy had been hurt by a neighbor child. We called Shiloh vet and they were so kind. The doctors had left for the day and they directed us to Morlaine clinic. When we got there the staff already knew we were coming. Shiloh vet had called over and prepped them for our arrival. I found that very helpful.

Er
Review №47

Staff and doctors are extremely friendly and helpful, they have taken excellent care of both my cats and my dog, couldnt be happier. Keep up the great work you do for all of Billings pets and owners!

Ba
Review №48

The staff was very friendly and helpful with a new puppy who had some GI issues. The COVID protocols are handled well. Will continue to take our new furry member of our family to Shiloh Veterinary Hospital.

Mi
Review №49

This Veterinary service was for our two dogs. The senior dog physicals were performed quickly and efficiently. They also checked out other health issues that we were concerned about.Their service was performed in a very friendly and cordial manner.We rely on Shilo Vet Services for their consistent service.

Le
Review №50

This is my first time visit with our new puppy. Everyone was very nice, friendly and professional. I liked the doctor very much as she was professional but yet very personable.With Covid, they are doing all of the protocols to make the hospital safe for you and staff.I am pleased with my decision to go with Shiloh Vet Hospital.

Na
Review №51

Great job. Got me in the same day. Worked fast and took great care of my dog.

Ka
Review №52

We have taken all of our critters here since being referred for a biopsy years ago. We ended up not needing the biopsy and not returning to the referring clinic because the staff and doctors at Shiloh were so great. I always know my fur kids are in good hands, and they put up with all of my questions.

Co
Review №53

Shiloh vet was wonderful with their new princess due to Covid. They have a great process to keep you and your pet safe. I will continue going back to Shiloh and highly recommend to whoever is looking for a vet for their fur baby.

An
Review №54

I cannot say enough good things about Shiloh Veterinary Hospital. I have seen many of their Doctors and love them all. My dog loves coming to the vet when we go here. He knows right where to go to get weighed and knows that after he gets weighed he gets his treats and everyone is just so friendly and likes their jobs and can tell they are ALL pet people! Highly recommend!

B
Review №55

Dr. Curran was very professional and explained what the situation was with my dog. Answered every question I had, thoroughly, explained the options available and when I chose the option I thought best for my dog he told me he would follow up with a phone call to make sure he was improving.Thanks for everything, I have a feeling we have found our new vet.

Em
Review №56

Brought my new kitten in for a wellness check and vaccines, and everyone was super helpful, and great with my cat. The vet tech was patient and gentle, and great at communicating what was going to happen. I saw Dr. Curran, who was equally as helpful and gentle with the cat. The office even called the next day to see how he was doing after the vaccine, which I thought was especially attentive! I also greatly appreciate the clear communication regarding when do undergo certain procedures such as neutering and other vaccines and testing, and the prices of those things. The packet of new cat information has been very helpful, and my little guy loves the food sample they included. Overall, I am beyond pleased with the quality of care at the first of at least a few vet visits we have in store!

At
Review №57

I always enjoy you guys and I am glad you allowed me to gain experience there. If I was able to do it again I would

Tr
Review №58

We have a whole zoo of animals and the staff at Shiloh Veterinary Hospital takes great care of all of them:)

Ci
Review №59

They always call to check on the animals after a visit showing they care. I do think they may be a little on the expensive side, especially with medications. One time they dispensed a med that if they would have called it into a pharmacy it would have been a fraction of the cost but didn’t even offer this option.

Ga
Review №60

I have 2 puppies, and we had an excellent first visit experience! From start to finish, every single person I interacted with was helpful and kind. Dr. Cook was lovely with my babies, and they didnt even cry when they got their vaccinations! Looking forward to patronizing Shiloh Vet.

Do
Review №61

Gois servicegoos people

Se
Review №62

I had taken my cat in for a check up because I felt she was shedding a lot, although they said she looked healthy and suggested a new food diet the experience was great overall. The only reason Im giving 4 stars is because when I spoke to the vet, I didnt like the fact he kept using the words I think when telling me my cat was healthy. He used that word quite a but which felt and seemed unprofessional. Ill keep this as my primary vet though.

Ke
Review №63

They are friendly and care about your fury kids!! They make sure you know and understand what is going on with your pet and what your options are. Thank you Shiloh Vet!!

He
Review №64

Came home and discovered my parrot limping. I called immediately at a chance for an afternoon opening. They were able to take him the next morning and check him out between appointments. I cannot thank the staff and doctor enough for their attentiveness, kindness and overall understanding to the situation. Thank you.

Ai
Review №65

Took my siamese buddy in due to a gunky eye. For starters, the people on the phone seemed to actually care. They could tell I was stressed and they were very empathetic. Doctor was knowledgeable and straight to the point.Plus, the bag I went home with was Griz colored.So yes, this is my new vet :)

Du
Review №66

I love all of the people here they treat my kids (bulldogs) like I do. Even through all the surgeries they greet the staff like friends which tells me theyre getting the best treatment.

Ka
Review №67

Awesome as usual. So glad you all are so good to the dogs and myself. And soon you will meet Kahlua, a long hair dachshund from Idaho. Sweet, but shy. Taken from her long-term home because her breeder has had some very serious health problems and has been placing most of her dachshunds.

Ma
Review №68

I had to bring my bearded dragon in and he recieved the best care! Dr. Curran was the best! They answered all my questions and made the whole experience very effortless and calm. Thank you so much!

Jo
Review №69

I have a puppy Saint Bernard. It was our first visit and it went so well. Everyone was so kind and so loving to my puppy. They all made the experience so calming and easy for the both of us.

Ti
Review №70

Curbside assistance was SO quick and the employees are always so friendly and sweet! Love this veterinary hospital will definitely be sticking with them!

He
Review №71

Shiloh Vet is a magic place when l put me pet she feels so good so very kind

Su
Review №72

The hospital has very nice staff who are great communicators. From the doctors to the receptionists everyone was positive and professional.

An
Review №73

Shiloh Veterinary Hospital takes great care of my pet and I! They do a comprehensive examination and make sure I understand my options for her care including how much the different options might cost. We love their friendliness and competency. I also appreciate the ability to schedule appointments online and the availability of appointments later in the day. They understand pets and how important they are!

Ph
Review №74

Always kind and compassionate, also very professional!!

Da
Review №75

Very good and caring veterinary clinic. Dr. Cook and the entire staff are fantastic! Very professional and dedicated!

Sh
Review №76

Im very disappointed in my vet clinic today. I have always loved Shiloh vet but I have lost a lot of respect.I brought my cat in on an emergency visit. He took a very sudden turn and subsequently died of liver failure whilst in their care. I went to pick up his body to bury him and I was told I had to pay the almost $500 bill BEFORE I can pick him up. They are essentially holding my baby hostage until I can pay in full. I just want to bury my baby. This feels violating and sick. I have no problem making a payment plan but so far thats not been offered as an option.I wish this review didnt have to happen but im destroyed and heart broken and now youve added insult to injury. Again Ive LOVED this very clinic. I bring all my animals here. But this has made me rethink that.

Er
Review №77

Thanks for taking such great care of our dog, we appreciate your office so much.

Tr
Review №78

Love Shiloh and they take such great care of my girls as well as follow up calls to make sure they are doing ok after their appointments!

Re
Review №79

Always great care for our 11+ year old poodle!!

Bo
Review №80

Everything went well . . . from staff taking my sick cat from vehicle in parking lot to Dr Moore discussion re: detailed procedure for my cat. I tried the Care credit app on line, but got frustrated when I got stuck. I ended up filling out paper app..I was happy to see my cat doing better.Thank you!

Li
Review №81

Best vet I’ve ever been to. My dog wags her tail when we go to the vet.

Ro
Review №82

Our yellow lab had to be euthanized. He was so frightened whenever he went the vet. Shilo agreed to come to our house. They did a wonderful job and their compassion and care with Buddy will never be forgotten.Rose Enger

Sa
Review №83

We love the doctors, techs, support staff and the boarding staff. They are friendly and caring professionals. We have never had a negative experience and recommend them always!

Cr
Review №84

Easy and smooth. Even with all the restrictions in place and not being able to go with our bunny, she came back happy and less traumatized then expected. Great job!

D
Review №85

Hands down the best veterinarian medicine and staff in any place that weve lived. After trying other practices in the area, we were so happy to find the feline specialist Dr. Dell Kay Bertino and her staff.They take such beautiful care of our animals, the staff cares so much about each outcome and we have intelligent discussions about feline medicine and nutritional science. This is a group of practitioners who listen to their patients, engage in the search for the best possible care and explores relevant information to help pet owners do the best for their pets. No one has all the answers and its refreshing to partner with this group of professionals who share as much as possible.The treatment of our animals has been exceptional for all of their life stages. Were grateful for the emergency attention when its needed along with the soulful empathy when we have to help a pet cross the rainbow bridge.Along with superior veterinarian care, Shiloh also has a wonderful boarding facility for its patients. Although we have the most wonderful pet sitter, we cant imagine any place better to board our cats if needed.Were very fortunate to have the skills of Shiloh Veterinary Hospital in our area. Thank you Dr. Bertino and the entire staff. You rock!

Ke
Review №86

Everyone was extremely caring, kind, and very helpful!

Q
Review №87

Eveyone was kind and very diligent.All my questions where answered. They really care about the animals and families they serve.

Ky
Review №88

We are new in Billings and have found the staff, responsive, caring and compassionate and very knowledgeable and thorough. I highly recommend them!

Me
Review №89

Very good. All questions were answered. My dog Toto recives the best care from Dr Cook and her staff.

je
Review №90

Del Kay and her staff are amazing, so accommodating with us as our great dane has been dealing with heart issues. And its good to know he is in good hands while he is there. Thanks to you all.

Am
Review №91

Shiloh Vet is doing a great job with contactless appointments. They’re taking this seriously without sacrificing friendly and professional service and I couldn’t have been more pleased with my latest visit!

Je
Review №92

Abysmal customer service. I was stopping in as an emergency for my dogs ear infection as I was passing through Billings. Google Maps has the incorrect location for the business which made me 10 minutes late and the phone lines were busy. They wouldnt see me due to being slighty late based on inaccurate info provided and knowing I was from out of town. Would not recommend based on their poor attitude.

Ty
Review №93

I cant praise enough of the level of professionalism and care that is offered by Shiloh Veterinary Hospital.Dr. Blaine and her team provided regular care for my dog, and at a level that ensured my confidence in the staff.I highly recommend both Dr. Blaine and Shiloh Veterinary Hospital.

Ro
Review №94

We just moved to Billings and so far this office is one of my favorite things about living here! We’ve seen Dr. Bertino and her staff twice now and they are simply amazing. They really care about your pets and go the extra mile! The follow up calls are really nice. Probably the best customer service in town!

El
Review №95

We are so happy with the service we have received from everyone at Shiloh Vet. All the staff are so friendly and welcoming. We have never felt like it is an inconvenience for them to answer all our questions, no matter how silly we feel they may be. We moved to Billings about a year ago and had only online reviews to rely on to pick a vet. We are so happy with where we ended up. All three of our fur kids have been treated with kindness and understanding.Thank you Shiloh Vet for such wonderful care.

da
Review №96

Great friendly pet care. We love our pets and love the care they receive at Shiloh.

Do
Review №97

Daisy did well on her exam, looked happy as always when she is there,.. The techs, the vets, the office staff so competent and friendly!

De
Review №98

Staff is caring and compassionate. Genuinely concerned about your pets health and understand how much their family loves them.

Ka
Review №99

When someone is devastated over the loss of a pet, this clinic decides to kick them while they are down. They refuse to release the body to the owners until the bill is paid in full. A struggling family trying to make ends meet cannot find closure from the loss of a family member due to this unprofessional, uncaring, ignorant clinic. Its disgusting!

Lu
Review №100

Have a pet Chameleon and had no idea where to take him for check ups and emergencies since there seems to be a lot of vets who do not treat reptiles. I was referred by a chameleon forum to Shiloh and to say the least I have not been disappointed. Very nice facility and the staff and doctors have been amazing.

Information
26 Photos
100 Comments
4.5 Rating
  • Address:345 S Shiloh Rd, Billings, MT 59106, United States
  • Site:https://shilohvethospital.com/?y_source=1_MTE2NjkxMzYtNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 406-656-1910
Categories
  • Emergency veterinarian service
  • Veterinarian
  • Pet boarding service
  • Pet sitter
Working hours
  • Monday:Closed
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:7am–6pm
  • Sunday:8am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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