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Byrons Auto Repair
610 Elm St, Biddeford, ME 04005, United States
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Ha
Review №1

I have never left a bad review for any business before now. I hope that gives you perspective on my frustration with Byrons. They are not honestly. Period. An honest business admits they dont have the tools or knowledge to fix your vehicle instead of stringing you along just for profit and putting your safety at risk.My car broke down in the middle of the road late May of this year. I trusted the recommendations to take it to Byrons because they seemed like a trustworthy business. At the beginning they were accommodating and seemed kind. I told them exactly what happened (the car stopped twice on the road, had smoke/steam from the hood, etc) and basically implored them to check it thoroughly because I was moving states soon and needed it to be safe.They checked it, told me the water pump was leaking and an ignition coil was failing and needed replacement. I trusted them, paid in full and picked up my car. They reassured me multiple times it was safe to driveI broke down within days.I took it to them a 2nd time. This time they told me two more coils were failing and needed replacement. I asked them again to check it again for other issues. They reassured me multiple times that they had and it was the only issue. I paid again and picked up my car.It broke down AGAIN.By this time I was beyond frustrated, had spent close to a thousand dollars in repairs, and had less than a week before I had to move states. I took it to them a third time because nothing made sense. This time when they checked they said the problems were arising due to a plastic t connector that melted due to the heat. When I asked them why this hadnt been found from the beginning (since radiator problems are so common and the car had overheated when it first stopped) they told me it would have been impossible to see it and that car diagnostics are not accurate. Any mechanic that utters that last statement and thinks hooking up a car to a computer and not checking manually as well is enough to diagnose whats wrong is either incompetent or thinks doing a mediocre job is fine as long as the customer is desperate enough.Recently the car broke down once again (in the middle of a packed New Jersey freeway) despite all their fixing and empty words. If they didnt know what was wrong with my car they should have been honest and said so from the beginning. If they thought the car was beyond salvation (which it isnt) then they should have said so from the beginning. Instead they refused to acknowledge their services were inadequate (they have yet to respond to my email), and had the audacity to gaslight me and say the multiple visits were my fault because I didnt bring it in sooner.Save yourself the trouble. Truly.

Ha
Review №2

A family run business and as friendly & kind as it comes! I went in for an oil change & tire rotation. As I checked out the mechanic suggested I have my front brakes done before winter. I didn’t feel any pressure to make the appointment right then. But I will be going to them to get it done!

Wi
Review №3

My car drives better than it did off the sale lot. Great service. Very accommodating. Easy to communicate with, only downside is being that good means your popular and busy, but its worth the time.

Sc
Review №4

This is a fabulous business. With exceptional customer service and great work performed! Please go you will be pleased that you did! God Bless!

De
Review №5

Very friendly and the prices are very good. They dont mind holding a conversation with you while your waiting. They also have a kids area so they can play while waiting. Very impressed and I will be coming back!

re
Review №6

Highly Recommended! Went in for an inspection was in and out quickly and they even changed a bulb for me free of charge. The waiting room was very comfortable and had a great atmosphere!

An
Review №7

Great Local Auto RepairAfter having bodywork done on our SUV we had it sent to the dealer to get an inspection. After spending $2200 on body work we were shocked to find out it required an additional $4000 to get it to pass. We read great things about Byrons and decided to get a second opinion. They inspected it (twice) and said there was nothing preventing it from passing inspection and that one of the must do items to pass inspection was a fabrication. The other must do issue is a small leak that would have to be addressed in the future, but was not preventing it from passing inspection. Thank you to everyone at Byrons Auto Repair for going the extra mile.

Ta
Review №8

If I could give Byrons 10 stars I would. My husband and I have been using his repair shop for almost 2 years (ever since we moved to Maine) and theyve never let us down. I know from first hand experience that theyre reasonable in prices but most importantly honest. Honest about what you do and dont need done to your vehicle. Honesty in his line of business is a rare commodity, so when you find a rare gem such as this one you hold onto it for as long as you can!

DI
Review №9

Excellent service!!! My Jeep is performing like new! Thanks Vanessa, it was great to meet you 😊.

Jo
Review №10

Did a great job. Thanks

Jo
Review №11

Called day of to get an inspection for my motorcycle they got me in quickly performed maine state inspection. Had a good talk with the inspector/mechanic felt right at home here. Highly recommened

Av
Review №12

Byron’s was recommended by a friend. I am incredibly impressed! I got my car towed there in the morning; just home at 4:30 from picking it up. Fair pricing, quality work. I’d recommend!!

Pe
Review №13

We got in quickly to get our motorcycles inspected. They took care of us right away and were were in and out quickly. Have another vehicle we will have them go over.

La
Review №14

I was stranded on the side of the road in Kennebunkport with my car not able to start. I called around to a few different places, but everyone was booked up on a summer Friday afternoon. A family member recommended Byron’s and I could not have been happier with my experience. My car was towed right to their auto shop, my tow truck driver even knew the business which made me feel more secure in my choice. They diagnosed the problem and fixed by car in 2 hours. When I came to pick it up, they clearly explained what was wrong, showed me how I could fix the issue (blown fuse for fuel pump/gauge) in the future, and fairly charged me for the labor and parts. Would definitely return if having car trouble in the area again!

St
Review №15

Very nice, professional, great price! 100% recommend

Be
Review №16

Always kind and honest. Family owned and ran as well. Good honest workmanship....thank you guys!

Se
Review №17

Best Automotive Shop in Southern Maine, Honest, always Reasonable, 10 out of 10

da
Review №18

Great place to do business take you in on the time they scheduled for very polite people to deal with

An
Review №19

This is the best mechanic Ive ever seen. They are honest, and very knowledgeable. They told me exactly what was wrong and honored everything they said they would do. I brought my vehicle to 4 other mechanics first, AND NONE OF THEM KNEW WHAT WAS WRONG. They all pointed me in the wrong direction. So trust Byrons because they know what they are doing.

An
Review №20

I brought my Jeep in as the AC was not working - they had it fixed that day and I was impressed with the service and efficiency of the entire operation. I will definitely use them in the future

Wi
Review №21

We reached out to Bryon’s Auto since a close friend had recommended him / his repair shop. He was professional, price was great and very personable. We highly recommended this business and will bring all of our vehicles to his shop for future service.

Wi
Review №22

An honest repair shop.I had the oil changed in my front and rear differentials. They used high quality synthetics, at an affordable price. They did the work needed and no more.My wife and I feel so confident in their quality and honesty that we feel comfortable in recommending Byron to our female friends. Byron will not try to snow our friends with tech speak.

Sa
Review №23

Byron’s (the man himself and his whole staff), are by far the best mechanic and team we have ever worked with! We moved to Maine and needed someone we could trust, and after 2 failed attempts we finally made it to Byron’s.Honest, trustworthy, personable, kind, and super professional, we know our cars are in excellent hands. Their prices always seem extremely fair, their work done quickly and without error. We have also met some extenuating circumstances where Byron and the lovely Vanessa have gone above and beyond their call of duty to care for our family— showing their love for their community and fellow humanity. ❤️Also— an added awesome bonus—They have the BEST waiting room if you’re going to with kids! Toys, books, cars, and a turtle aquarium! They also have a little room with snacks/coffee, and the bathroom has a changing table (omg).If you’re looking for your next lifelong mechanic, Byron is your man.

Mi
Review №24

Very professional, super friendly and fast. I recommend to anyone needing a vehicle repaired. Repaired the truck while we waited. We were dropping off son at school 1300 miles from home and wanted the truck fixed before we left to go back home so we would have peace of mind that he wouldnt have to deal breaking down in a town where he knew no one. Repaired the universal joint and welded the bracket for muffler. Very fair price.

ce
Review №25

This place is awesome..... Quality friendly excellent service guaranteed... Byron mentions you by name.

Vi
Review №26

Top of the line . Awesome people.

Jo
Review №27

These guys are incredible. Unbelievable service unbelievable speed the cost cant be beat.Update 1/17/21.They never let me down. They did exhaust work on my Jeep and dropped it off at my work when it was completed same day repairs excellent service prices are unbeatable!

NI
Review №28

Front office was awesome! Did everything they said when they said they were going to.

Me
Review №29

Owner was pleasant & professional. Came & got my car on a flatbed..had it fixed & back within 24 hours. Great experience. Will definitely be using again.

Fa
Review №30

They are so helpful and honest and affordable. They remember you. I don’t think I’d go anywhere else.

Ni
Review №31

Byrons is great and very timely with there repairs and they fix everything I throw at them and recommend them to everyone

As
Review №32

Absolutely professional, respectful & couldnt ask for better on all fronts. Pricing for what needed to be done was much less then anticipated with the highest quality of work! Will continue to highly recommend as they always exceed expectations. Will remain a loyal client of theirs. Thank you for everything!

An
Review №33

If you’re looking for a reliable auto shop, look no further. This is the only place that will actively try to save you money and has very competitive prices already! Byron knows all his customers by name and has an amazing memory as to the care your car needs. The quality and service here sets the standard for how all auto shops should be and completely demolishes the negative stereotypes about hidden fees and exorbitant costs.

To
Review №34

I was there for first time this morning, for tires changeover, didnt have to wait that long.fair price , good costumer service, l will use Byrons auto repair again in future.

ke
Review №35

Byrons came highly recommended by a friend and some online reviews I found. O had become very dissatisfied with the garage Id been going to for years. I own 2 trucks, 2 cars and a trailer so I spend a fair amount keeping them safe and running properly.Byron is very friendly yet business minded and a straight shooter from what Ive seen.I am very satisfied with the work they did and some things they found and took care of that were safety issues. Im also equally impressed when a garage could have charged me more but rather informed me of potential issues for down the road but didnt insist on doing the work right away.All in all Im very satisfied at this point and Im happy I chose Byrons as my new go to garage.

da
Review №36

These guys are some of the best people iv delt with for car work. I had to get the clutch replaced in my daughters car. I had another shop qoute me 1200, and my husband called that same shop and they quoted him 1600 to get it fixed. Iv had issues with people trying to take advantage of me because im a girl. But this guys were great!! They quoted me a price and kept their word on that price. My husband says the clutch is like night and day from what it was when we dropped it off. I will be taking all my cars to them from here on out.

br
Review №37

Fairly priced. Friendly and honest people. They do the work that needs to be done amd dont try to sell you on a million other things that really dont need to be fixed.

De
Review №38

Byron is great! We have never been let down. We had a dealership miss diagnose an issue and tried to over charge my wife with things that weren’t even an issue. Byron took it in saved us a ton of money. He is completely honest and I will take all my vehicles there. Highly recommend this shop!

Do
Review №39

No problems. Took us in the next day. Excellent service.

Ch
Review №40

This past Friday I had to bring in my car for AC because it wasnt working after I had charged it. Obviously, when it was 85 degrees the day after, I was frustrated about it. Byron, like always, helped me out and got it done within the day! Now it blows really cold! Ive been a customer of Byrons for 5 years and even before he had a business. Hes honest, fair and extremely accommodating. There were times when my family was very very poor and transportation was very important. And you know how it is when your car breaks down and you know you dont have money to cover it. Byron seriously helped our family out a lot by being very kind and accommodating. I could mention multiple times with my aunt, my mom, my brothers and myself. Hes always helped us out in a big way! I wouldnt go anywhere else! Thank you

Co
Review №41

Bryson’s was able to get me in quickly and communicated well regarding repair cost and timeline. I needed a new starter as well as breaks. Professional and even gave me a 10% discount because I was a school employee!

Le
Review №42

Great place wouldnt go anywhere else

Je
Review №43

Always great service at Byron’s!Always feel comfortable here asking questions. Byron will take time to explain things to you and can work around your schedule. Highly recommend.

Ka
Review №44

Always had a great experience at this shop! Had both family cars inspected and worked on here and everything is done in a timely fashion, quick service and quality work. The mechanics are very friendly and welcoming. Byron is knowledgeable and personable!

Na
Review №45

Excellent place to go if any car troubles my all family go there you can trust very reasonable price

Ed
Review №46

Excellent service and exceptionally nice people.

Ev
Review №47

Super fast and responsive. Staff was great at the front and they had everything done before noon on a fairly involved job. One of my best experiences with a mechanic shop. Will be going back next time I need work.

Re
Review №48

I appreciated that the work was done quickly and that I was listened to.

Jo
Review №49

Best experience Ive had from any shop Ive been to. Workers are fast and friendly, and the owner is understanding

Ca
Review №50

Prompt, fair price, friendly. When I calling to schedule my appointment I asked that the tech working on my car please wear a mask, and they politely agreed.

Br
Review №51

A different, trusted mechanic knew that my car needed only a small segment of the exhaust replaced, not the entire exhaust system. This should take, at most, 2 hours of labor + tubing. As the original mechanic did not have the specific tools needed to do this work, I looked into Byrons Auto as an alternative.I called Byrons Auto and clearly explained the situation, and they assured me that they were capable of doing this type of work. They told me to drop the car off for an 8:30am appointment later in the week.Many hours go by after dropping off the car without even so much as an initial quote. Again, this was surprising because I was NOT a walk-in, and the entire job should have taken less than 2 hours. After contacting them myself to check on the car - not the customers responsibility - Byrons Auto tried to scam me into replacing the entire exhaust system!After again explaining to them that I knew with certainty that this was not necessary, Byrons Auto finally admits that actually they just do not have the tools to do the minor work needed. And so, rather than tell me that upfront, they were going to charge me to replace an entire exhaust system which was entirely unnecessary.Byrons did ultimately come clean about this deception and recommended a shop that has the specific tool needed to do this minor work. Which makes you wonder - why did they not tell me upfront that they could not do this work when I first made the appointment? Because they were hoping to rip off a young college student in the midst of a modern day plague.All of this could have been overlooked, but the final straw was when it came time to pick up my vehicle. I am not accustomed to having my beautiful Lexus mishandled. I found it parked in a literal ditch on the alley side of their building a few yards from a busy main road. My Lexus was left with the windows wide open, doors unlocked, and keys in plain sight on the front seat. No respect for the vehicle, owner, or personal property within.I will not return to Byrons Auto under any circumstance and would recommend that you also find a different place to service your vehicle.

Er
Review №52

Fast and friendly. High recommend!

Th
Review №53

Got me right in, same day. Prices right and no bs. I will be back. Thank you

Ab
Review №54

I couldn’t be more pleased with my experience at Byrons. Not only is Byron incredibly kind and patient (I don’t know much about cars) he was flexible with my schedule and got my repairs done in the same day that I had dropped my car off! And this wasn’t just for this repair, I have had this great of an experience at Byrons each and every time I have brought my car there (which has been a lot!) I can’t say enough good things about Byrons and will continue to bring my car and all future cars there to be serviced

Ja
Review №55

As usual, Byron scheduled me quickly for an oil change and snow tire rotation...and checked everything when the wheels were off, and told me its all good.Never once -- not once -- has Byron let my car out of the shop, no matter how quick and simple the service like an oil change, without checking the important things to be sure Im safe. Not once.How can you put in words the thankfulness for this level of service?Go Byron! :)

Be
Review №56

These guys are the best. They can generally get your vehicle in immediately. Extremely quick service. Excellent prices. Theyre also super honest with what your vehicle actually needs, they arent here to rip you off. Byrons been my mechanic since 2006, and i will not take my vehicle anywhere else! - Erica

E
Review №57

I just started going to Byron as I was looking for a new Mechanic. He was easy to work with and when I showed up to pick up and pay the price was lower than hed initially said. Hed found a better deal on parts while I was walking over and passed the savings along to me., which was very much appreciated. They work fast and do a good job. Thanks Byron!

Ly
Review №58

Fast, friendly, and got me into the shop very quick

Ch
Review №59

Excellent work at a reasonable price, work was completed 2 days earlier than expected. They dont try to sell you things you dont need. I will go there again and I highly recommend them to anyone that needs a mechanic that is honest and does great work.

Ca
Review №60

Excellent, patient and friendly, great customer service. They made the repairs fast and the cost was decent, reasonable. They helped my son out so much despite him being 1 1/2 hours away at college when his car broke down. Thanks for all you do! We will definitely use you in the future for our auto repairs.

Ch
Review №61

I am beyond impressed by the service I received at Byron’s. From scheduling my appointment, to paying my bill, everything went so smoothly. They have a separate waiting area for kids, which I really appreciate too. HIGHLY Recommend. I’d love to see this shop get a lot of support. They deserve it!

Ry
Review №62

Byron is a good dude. Excellent communication, honest, and thorough. He went above and beyond to take care of my needs. Cant recommend Byron and his team of highly skilled mechanics more. Thank you for taking care of me and my family, Byron! Well be back with our personal cars and our fleet vehicles.

Ha
Review №63

I would highly recommend this place to anyone and everyone! They got my car all inspected and up to standards in such a timely manner. It was also a lot cheaper than expected which is always a plus! Thank you so much to everyone at Byron’s! I’ll be back for any future car needs 😁

Je
Review №64

I absolutely love this shop. The moment I walked in and saw the waiting rooms were so inviting,and was honestly the cleanest, and most comfortable shop I have been in. And how family friendly they are, they have a separate play room for children and turtles in the fish tank. Best experience with this auto shop,and very friendly owners. Thanks for making the experience so nice.

Jo
Review №65

Byron makes my life, and my car’s maintenance easy. Thank you for helping me maintain my vehicles!

Li
Review №66

My heart is full of gratitude! Fast, always courteous, fair, and they are delivering my car back to me!!! This is why I am a repeat customer!!!! Thank you sooo much !💕

gu
Review №67

Just had a state inspection done plus tire rotation. First time at Byrons since my former mechanic retired this summer. They were easy to schedule with, friendly and quick. Very fair pricing also.

ja
Review №68

Byron is always helpful and accommodating. When my car broke down he had it up and running the next day. Price came in under the quote he gave me too. Highly recommended!!!

Re
Review №69

Byrons Auto is my go to for all auto needs!! I moved to the area 2 years ago uneasy about having to establish with a new garage to have on hand. Byron, his wife Vanessa, and the garage crew have been pleasant, honest and fair. Ive been to them my fair share over these past couple of years, too. Hanging with the kiddos and pups from time to timein the cozy waiting area kind of makes you feel right at home. Also Byron and his crew will take the time to explain and show you whats going on to need the repairs you do so that you understand.. at least thats something that I appreciate! I highly recommend these guys and gals!

Ro
Review №70

They always do a great job and never overcharge. Definitely a trustworthy shop.

ja
Review №71

Good people and prices are fair and honest !

Ch
Review №72

Great crew, great prices!

El
Review №73

Byron recently installed a new engine and transmission in my 2014 tundra. They installed the new drive train on time on budget with great attention to detail. My tundra has a factory super charger that is very difficult to tune properly with no check engine light. The dealer warranteed the previous engine and I had nothing but problems after, constantly in and out of the shop. Byrons work has held true for as fraction of the cost of what the dealership wanted to charge. Highly recommend.

Ro
Review №74

Second time using Byrons.Service appointment was available quickly. Fair price and quick turnaround.Very professional and personable

Ca
Review №75

Incredibly friendly mechanics, I love that you guys took the time to help me actually understand what was wrong with my vehicle and answered all of my questions!Mechanically my van is running great thanks to you guys

Je
Review №76

Stopped at Byrons yesterday due to a noise my car was making. It needed 2 tires and new tie rod/axle end. Byron wouldnt let me drive off with it in the shape it was in. He was very busy but managed to squeeze in the repairs and always the best price in town. Thanks again, Byron and team.

Ka
Review №77

Byron is a pro. Got me in the next day after I called, always a reasonable price and outstanding work.

C
Review №78

I have been bringing my car to Byron ever since I bought it (from a dealership). He is very knowledgeable and has some of the best labor rates in the area. I will say that I miss the courtesy and level of communication Vanessa provided when she worked the front desk but I am thankful that Byron will always come out and speak with me about my car himself. Would recommend this garage to all.

Ba
Review №79

Very happy with Byron’s!

Va
Review №80

I have had nothing but positive experiences since taking my car to Byron’s the past few years. I have continued to tell people what great service Byrons provides. Years ago, I was told by another place that my car needed replacement of my power steering and was quoted a ridiculous price. Not only did Byrons give a much more reasonably priced quote, he saved me even more money when he told me the replacement wasnt even necessary and flushing the fluid was enough. He could have never told me and collected the money for replacing the lines, but instead he gave his honest opinion and went out of his way to save me money by telling me. I continue to have a great experience taking my car to Byrons. The service is excellent and I am impressed with the integrity they put forth.

ke
Review №81

I had the best service and value at Byrons. I feel like he listened to my car problems and it was such an easy progress with no delay or excuses . I’m so grateful he fit my car in even though he was busy . He values his customers and their business . I am now a new customer for life ! Thank you

St
Review №82

I was in a terrible jam and Byrons had me up and going in 1 business day. Super service.

Mo
Review №83

Always such great service! I have an older car over 200,000 miles so it is always needing something. These guys are honest and best prices. Wont be taking my car anywhere else! Highly recommend!!

Vi
Review №84

It was great and fast service I will be making Byron’s my car repair shop for both of my vehicles

Ma
Review №85

Very fair pricing. Go out of their way to be helpful not always expecting payment for minor work done. Knowledgable employees.

Ji
Review №86

Byron is fantastic, honest, and fair priced. So appreciative of the work him and the work does!

Te
Review №87

Byron’s in Biddeford is great!!! Great people, fair prices!I will be going there from now on! Thank you! Terry B

Be
Review №88

Byron’s just helped me out of a big jam. Other places were quoting very high prices for diagnosis and repair, and Byrons offered a fair price and did great work. No bs. Highly recommend. Thanks guys.

Ke
Review №89

Absolutely fantastic and professional! I will be going to these guys for as long as they’re around. If you need a mechanic, look no further.

je
Review №90

Quick convenient and dog friendly. Priced cheaper than others for the work. THANKS BYRON

Be
Review №91

Byrons auto repair is Top notch, great customer service.Great staff, makes you feel like family, explains in detail and is always on time and never over on estimates. Will drive for hours if needed to have Byron and his A++++ staff work on my jeeps!

Le
Review №92

You guys rock. Thanks for taking care of Old Betsy. I really appreciate your service.

Do
Review №93

Moved back to the area..was recommended to Byrons...The best mechanic Ive had by far..excellant service and very friendly..my new mechanic for sure!!

In
Review №94

Great experience. Byron was honest about my front end alignment and not charged the full price.

Jo
Review №95

Car is running great, no issues!

Jo
Review №96

Was in a bind here on vacation from CT and needed some quick work done. They took very good care of my vehicle and were definitely priced very fairly... i was shocked how much cheaper the cost compared to CT was! Friendly and fast service!

Mi
Review №97

First time with this repair shop. Knowledgeable and helpful.

Ta
Review №98

After fighting headaches and incompetence at other car facilities, I was recommended Byron’s by a coworker. Byron’s made it easy to schedule an appointment that fit my schedule. I dropped my car off in the morning and they called me less than two hours later confirming my vehicle was ready and the price for the work came in under the initial estimate. It’s so hard to find companies that will treat you right, repair your vehicle to a high standard and charge you a fair price. I will only ever to go Byron’s from now on!!!

Ap
Review №99

Byron has always treated us well which is why we continue to bring our vehicles there. He is upfront and honest about what needs to be done and what may be able to wait a little longer. He has always been willing to work with us to be able to get our vehicles on the road including fitting us in at the last minute when we hit a road hazard and popped two tires. Excellent service and all the staff treat us very well.

Is
Review №100

Always the best service. Professionalism through the roof. Great staff. Wont go anywheres else

Information
54 Photos
100 Comments
4.9 Rating
  • Address:610 Elm St, Biddeford, ME 04005, United States
  • Site:https://www.byronsauto.com/
  • Phone:+1 207-423-2250
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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