Strongly recommend buying tires from this location. Fast, friendly, helpful customer service. I had a flat and not only did they wait on me to get to the shop but they stayed open past closing to get me taken care of and back on the road. Best customer service interaction Ive had in a long time!!

Joe the service manager really helped me out getting through inspection. This guys down there really know what they’re doing and are super nice. Great experience there. Thanks guys

Had a tire blow out on the highway and I live over an hour away so this isn’t my regular location but Joseph was very kind and helpful. They fit me in at the last minute so that I wouldn’t be making my long drive home on a donut and another tire that was questionable. Helped me get my plan all set up that way I would be covered in the future in case there were any issues. Joseph was awesome and I highly recommend these guys!!!

This NTB location is great! Make sure you asked for Joe the service manager, he’s very knowledgeable and very nice guy! He’ll take care of you and get you in and out quickly

Had an inspection scheduled today at 9:30am. Came to drop off at 9:10am. Office was dangerously hot - no AC and felt above 90 degrees. No one came to the front to check me in. After 10 minutes I made those in the back aware I was there. One mechanic finished up a car and came around front to tell me the person responsible for checkins will be out shortly. I left at 9:40am without getting my car dropped off because I have work to do. 30 minutes. Let me make it clear I dont blame the mechanics. As for management - the heat in the office is irresponsible and borderline dangerous. I dont blame anyone for not being able to sit in there. Will not return.

I brought my Pilot into this NTB because I had a tire that wasnt holding air. I also asked them to look into why it was still shaking despite having it at Ken Ganley Toyota 3 weeks ago where they replaced my rotors. I was informed that the caliper is bad and destroyed my new rotor and my breakpads that were good. I called the dealership and was told that it didnt matter that it had been having issues since before and after they replaced the rotors and denied that they missed the caliper being bad. They refused to do anything. These wonderful gentlemen at NTB are now fixing it all and ensuring that my vehicle is safe for me. They are taking care of me and I will be bringing my vehicles here from now on.

Joe the manager at this location was awesome in handling a mix up with a rebate/tire issue. I’ve been coming to NTB for 12 + years and service like this is why I keep coming back.

Bethel Park NTB was incredible! Originally had an appointment with Pep Boys who promised to be done same day. They called at 10am and said it would take an extra day. I went to NTB and they were able to do new tires, alignment same day while being $200 less. I highly recommend. Joe (manager) was great!

Great service !!! Was able to get me in and out quickly! Both service men were friendly and more than happy to answer my question and even show me some basic car need to knows ! Will definitely be back for my car services here for now on

Absolutely amazing service Everytime best guys around

Joe was very helpful. I am always very happy with the service I receive from NTB in bethel park. They never try to up sell me. The only place I take my car for service.

This is another business in Pittsburgh with horrible customer service.After todays experience my review has gone from 5 stars to a big 0. After calling to get an appointment for inspection I was told to come by first thing in the morning at 8 am when they open.When I arrived for the appointment I asked if it would be done by 9 (which would be plenty of time for emissions and inspection) and was told it should be.I went for a bike ride and came back at 9 only to see my truck on the lift with no mechanic in site.While waiting in the parking lot one of the managers had time to go to the store and get some snacks but no one was working in my truck yet.At about 9:30 I asked what was the delay and are there any issues.Only to now be told Im not the only car they are working on and it may take another half hour or so.9:45 truck is still on the lift with no mechanic services.At around the same time another unsatisfied customer was also making a complaint.I also heard the same story being told to other customers as I was told.it should take about an hour.Finally around 10:30 my truck passed inspection with no work needed. I asked for cooperate office number and was told they dont have it.Thankful for Google I got the number.All in all I waited over 2 hours for an inspection that took a total of 30 minutes.And no apologies for wasting my time.but I did get a mouthful of attitude.

Took my car in for a once over before heading out for vacation...Store Mgr Joe Kubiak got me in quickly and even made a few suggestions for a better on the road experience...He replaced my wipers, topped off my fluids, added air to my tires and sent me on my happy way...Thanks again Joe.

I had a sudden flat tire before I was supposed to go out of town and they were able to help me out immediately, even being understaffed. Jon was so, so helpful, knowledgeable, and very nice! Couldn’t have had a better experience!! Would definitely come back in the future.

Store managers and sales reps are professional and understand the process of how vehicle maintenance is. They provide realistic timelines for their customers and do their best to ensure a good customer experience.

Joey Kubiak is Fantastic and efficient. I highly recommend you go see joey....

Worst service ever. I asked for my tires to be checked as my low tire pressure sensor had gone off twice in about 2 weeks ( in summer). I had called to see the status two hours later and it had just been looked at. I asked for an update, but received no response. I picked up the car an hour later, and asked what was wrong and received no response. I then checked my tires when I got home and sure enough all of them still had low tire pressure.

Always have a great experience here! Cody is very friendly and very knowledgeable with cars and also knows how to explain everything to someone who know basically nothing about cars. Will come back again!

Came in for a full set of tires and an alignment before the beach, manager Joe Malingowski got us in and out in a jiffy! Great store and happy hard workers, thanks guys!

Cody at the Bethel Park location is awesome! He was very professional and made sure my vehicle service was completed quickly to get me in and out. Would definitely recommend this location

Made an appointment on a Saturday for the morning. Came back after 3 hrs they hadnt taken the car. Same thing happened after rescheduling. Dont think they understand the concept of an appointment.

I will always go to this NTB location for all of my car needs! Thank you for always taking care of me and my vehicle!

This store is great! The manager along with his team are very smart and skilled workers

Dealt with NTB ror many years. People are all friendly ( Joe) willing to help you out.

This location is the best! They are quick and reliable! Cody is awesome to work with.

Cody Wilharm is a very good manager, works well with the customer and is very detailed in explaining process . Very helpful and pleasant. Will continue to use NTB in Bethel Park for all my families needs. Thanks for great service.

Hard workers fast and efficientWill return

Moved here a year ago and won’t go anywhere else! Always amazing customer service and outstanding work!

Cody was very professional & very friendly. I called in the morning asking if my car could be looked at asap since it was over heating & could not be driven long, plus, it was a holiday the next day & I needed it! He looked at it right away & had the car back to me within a few hours! I really appreciated the quick service. He also called me to provide me with a status of what he was doing to troubleshoot the issue. Will definitely return for future services.

Took my car for an oil change this morning. It was easy, quick, and straight forward. Lower price than competitors in the area. Jon was great! Would definitely come back.

This is my usual stop for batteries or tires. The service is usually pretty good and the guys working there always seem to have the answers to my questions.I would recommend!

Quick service and very friendly staff

Excellent service from Cody and his staff as always! My car is always taken care of quickly

Some of the best service I’ve ever had from a automotive shop. All employees followed COVID regulations and the entire shop was so clean that I questioned if they even did automotive work there. Since I’m a woman I’m always a little scared when I need to get any kind of automotive service, but the Service Manager, Cody Wilharm, did not take advantage of my ignorance and was honorable enough to tell me that I only needed two tires instead of 4. I also observed him speaking with another customer and even though that customer’s repair was quite pricey, Cody explained it to them in such a manner that the customer (and me) not only understood what and why they needed the repair, but I could tell that the customer was also grateful and relieved when given the bad news. Right before the customer left Cody also informed him that he was able to fix something in his car (I think their rear cam) and the customer had no idea that that was even possible and he and the previous owners had taken that vehicle to other mechanics. I also need to note that their tires were super affordable!! They have a price match guarantee, but I’d be surprised if anyone needed it. They were also super fast! I was in and out in about an hour! Will be going back for my other two tires and state inspection.

Joey was amazing! I’ll go back any day!!!

Nice people , great work.

I had 4 tires put on Jon Herron was very helpful and professional. Thank you

These guys always take such good care of me and my family. They are always so nice and efficient and the guys in the shop are hard working! They do whatever they can to get us in and out, while still doing everything to the best of their abilities. I won’t take my vehicles anywhere else!! NTB has our business for life. Great work is done here consistently, they never let us down!!!

Fast and friendly service a gentleman named Cody was very professional and helpful

They are the best... Checked my truck over... Changed my oil... And rotated my tires..1 hour 15 min... Great service

Awesome guys! The closing time online didnt reflect their new hours due to Covid and it let me make an appointment when they were suppose to close. Without asking they offered to do my oil change so I wouldnt have to make another trip back. Not many will willingly stay after close just to make a customer happy 🙂 Ill definitely be coming back!

This is the only place I will go with my new car. I trust Joe and the work he has done on my car. Thanks for the continued service!Service was great and everyone was friendly. Will be going back to this location.

We have been coming to NTB in South Park for years and today’s experience with Cody reminded me of why we keep coming back. He was exceptionally helpful in selecting the proper tires for what we needed, and he couldn’t have been knowledgeable and accommodating. Very pleased and impressed. We will be back!

Great place, not hard to work or talk to. They always get me in and out quickly, with no problems. When you are there ask for Tom, he know his way around and does a great job.

Great place. They do a fantastic job in a timely manner. I will be a returning customer. I could not be happier.

Typical undermanned chain store operation. Visited for a tire slow leak and left with a slow leak that kept me waiting an hour+ . Then, 1 week later took the car to Pep Boys...in and out in 30 minutes😁Unclean rest room and unkept waiting area.

Cody was professional, courteous and handled my tire issue swiftly. In fact he and his assistant were both absolutely great. 5 STARS aren’t enough. I’ll certainly be back.

Cody is the man. Super helpful.

I would like to thank Jon and Mike for the efficient and quality service they provided me when having the tires replaced on my truck. I had an evening appointment, they got everything done and stayed late to perform an alignment. Ill be using NTB in Bethel again.

Im a repeat customer for 4 years.Great place, super consistent!

Very happy and satisfied with the work I had done at NTB! Joey K was super helpful in identifying what I needed done and had my car finished in the same day! Highly recommend NTB.

Joe and Cody both very good honest guys. They will be straight up honest with u. Go see them if car needs anything.

I have too many experiences with ntb stores, but in this store it was first time today. Everything was great and smooth. Thank you :)

Awesome shop great group of guys here

Joey Kubiak (Store Manager) is great! Really friendly and helped me so much! Keep up the great work!!

Cody was very Personable, being someone that works in customer service industry, I had taken notice of his customer relations skills. He was very clear on what was being done along with time estimating. I would definitely recommend NTB in Bethel Park .Yvette m

Great service!

Great customer service got me in the same day and the price was awesome. Completely satisfied from start to finish!

The best ever!!

Cody and joe are always great to speak with and Tom is a great technician to work on your vehicle! Thank you guys!

Cody is a great employee , very knowledgeable and treats his customers with professionalism and the other mechanics are great employees always informative and very nice . Feel very comfortable .

Everyone at the store is great to work with. I would like to know Cody and Joe and the team were commended on a job well done with my situation. Thank you for the great service and keep it up

Super nice people, and quick service!!!

10/10 love how amazing cody and how are. Would recommend to anyone!

Cody and joe are great guys. Always friendly and helpful

Hands down best experience I’ve had at a car place before! Customer service is fantastic

Convenient location. Always good service.

Go see Cody for all your cars needs!

Always does a amazing job! Highly recommend joe and Cody!

Super great guys at NTB! My mom is visiting from out-of-town and they were able to diagnose and install a new tire within an hour. Great service!

They prorated my tires so I could pass inspection.

The gentlemen at NTB have consistently treated me and my daughter with the highest level of respect and service. I have always been very pleased with the quality, friendliness and professionalism of staff. I have taken my vehicles here for many years! I have been and will continue to be a loyal NTB Bethel Park patron.

Great service. Very professional staff.

Great!! Friendly, fixed things. Couldnt have been a better experience. Mechanics. Knowledgeable. And comprehensive!! I will go back.

I have had pleasant experiences here since I moved to South Park last year. Service Manager, Joseph is very personable and knowledgeable. Both times I went he went out of his way to find me the best deal. I will return!

Great people there and get the work done that you need.

Called yesterday took me in this morning, all is fine. Van is now safe to drive

I made an appointment to drop the truck off to have the brakes checked and a 45,000 service. I dropped the truck off on a Saturday morning and told the technician they need to have it completed by noon the following day. I called the next day at 10:15am and they told me that they just started to inspect my truck. I told them to stop the inspection and I will be down to pick up my truck has since he couldnt complete it. I will not go back to this location ever again.

Joe and Mike were great. They took care of my car and explained to me what happened to my car and what they did to fix it. These guys always take care of my car and Im always impressed with the customer service here. I would highly recommend taking your car here for servicing.

The customer experience creates an inviting atmosphere. They explain whats going on throughout thebprocess.

They added charges to my bill that didn’t match my estimate- a couple hundred more! When I questioned it they tried to explain it away as taxes because I thought I didn’t have my original estimate with me to compare. Meanwhile they had a copy of the original in their book the whole time, but never bothered to pull it out. Once I found my original estimate in the car, the guy said ‘oh yeah glad you caught my mistake’ Had I not found it they would have gotten away with charging me well over what I was originally quoted. Very disturbing. This leaves me wondering what else they lied about or made a ‘mistake’ on.

Quick service, would recommend to anyone.

These guys are good for more than just tires. They just replaced a valve cover gasket on my aging Corolla and didnt charge me an arm and a leg. Ill go here any day over a Pep Boys!

The guys at ntb are the very best. Could not ask for more . They get right to work and do best job possible. Recommend them highly.

My car was in 2 weeks ago and they did an exceptional job! I can’t compliment the staff enough from start to finish! I had new tires installed and they helped me choose the right tire from start to finish and I am extremely happy!

Pleasant and professional, would recommend them to friends and family

Derek and his team are very professional and knowledgeable. They are always upfront about everything. Their customer focused service is what keeps me coming back.

Great staff and Joe the manager is awesome

Great, efficient service with amazing prices! Drove all the way from Elizabeth to get the best of the best in the business. Thanks NTB BETHEL PARK 😊😊

I have been taking my vehicles here for years. Joe, the store manager, is usually who I deal with. Due to my work schedule, it is hard for me to make set appointments. Joe tells me to bring my vehicles in whenever I can and his guys will get to it that day. And they always do. Everyone is friendly and works as a team. Thanks fellas!!!!!

These guys did me a solid by coming across the street to give me a jump and then installed a new battery in no time at all. Thanks guys!!!

Always an easy and pleasant experience.

Very kind employees! I Had to drive over an hour and half to this location due to a rare tire! Thankfully They had it in stock and helped me out fast! Ask for don hes a very helpful gentlemen! Thanks again NTB!

Had my car inspection there. No complaints

What a great experience. The manager was gay like me. The guys were grabbing asses as they were changing tires. Manager Don provided exceptional service to me. Cant wait to go back.

Great customer service...lou is one if the best techs there....i always ask for him to do work on my car ☺️

Went in here to buy a battery for my car. The serviceman at the front desk was very helpful in finding what I needed and I was able to get on my way quickly. Will purchase from this location again.

I’ve taken all of my vehicles to NTB for service and they are very knowledgeable and honest. They help find you the best deals that suit you!! Joe Kubiak is always pleasant and very helpful. He goes above and beyond the duties to help out a customer. I would recommend NTB to everyone!!

Awesome service, always treat me right and get things done on time.

Super nice people. The guy that helped me went out of his way to find me the best deal for me.