Weve been using Baxleys for the last year or so and their level of customer service should be studied by all of the local businesses on how to treat a customer. I had an oil change performed on my truck, and i mentioned that the car on my wifes car was low, and they offered to fill up all of her tires for free. Weve been bringing my wifes car, my truck, and my stepsons car here, and i cant say ive had near the level of quality service or friendliness from another mechanic...ever

Best shop around. Great and friendly people.

Good reliable mechanics definitely will be taking my truck back to him

I talked to the guy behind the counter about my CR-V needing a new clutch. He got squirming about taking on the job, just didnt want to do it, one excuse after another.Apparently this is not the place to take a front wheel drive car needing a new clutch!!!

Baxleys is always professional, knowledgeable, prices are fair!

Twice I have went to baxleys for a price quote on services provided, and twice they have tried to over charge. The first was a lower suspension job that was quoted 500 bucks per side, which was later done at Britts for almost half the total and the other was a 10 minute walk in job. I highly suggest you save your money, cause you will be over charged, and call someone else. As a mechanic it disgusts me to see others in my profession take advantage of people that are not as knowledgeable and seek quality help.

They thoroughly checked out my issues, they gave me an estimate of repairs. They kept to their estimate. They informed me of other pending issues and gave me options and estimate of those repairs as well. No surprises. They completed repairs ahead of schedule and I was not shocked by the price. My car is driving tight and ready for a roadtrip! Thank you Baxleys! I will be back and would recommend.

Had to get my water pump replaced. After replacing water pump the oil pressure light came on. They picked the car up from my wifes place of employment and after several more day of troubleshooting they discovered the issue. They took full responsibility and treated my wife and very respectfully. I will continue to use them for service and would highly recommend them to others!!

Good, friendly and professional and fair priced, I dont know what else I could ask for. Thanks guys.

Love the people. Friendly, honest and professional. Seeing Lucy was such an extra special treat♡

Done a great job.

I recently needed a simple service on my daughters Trailblazer. I didnt know anyone in the area but had seen a flyer for Baxleys. I took the truck by and was very impressed. The shop and showroom were extremely neat and clean. The people who waited on me were very courteous and they had me in and out very quickly. I a new loyal customer.

The service is great , always friendly and very helpful.

Mr. Baxley & his team work very hard to keep you informed & do great work. Very professional & will go above & beyond to make you happy with their work. They even called me a few days later just to make sure everything was good with the work they did on my vehicle. I highly recommend these guys to anyone needing a knowledgeable team to work on your vehicle.

Even called and followed up a few days later to assure everything was ok.

They couldnt help me at all because they were so booked up

Theyve got my business for now on. Diagnosed and repaired within 24 hours. Great customer service great communication.

Ive used Baxleys before with good service but this time I had to take my car back 3 times and it still does not run right. I ended up spending more than I thought I would. They also found an additional problem which I had no issue with before. This other problem is the one they cannot seem to fix which cost me an additional $800.

Excellent service! Great to deal with and quick. Even a follow up call to see how the car was doing several days later. They also sent a thank you note in the mail. Great customer service and good to deal with. Definitely will be a repeat customer!

I was driving from Delaware to Texas when my check engine light came on. I call AAA for a service shop recommendation and they sent me to Baxleys. My car got checked out very quickly and I was told it was safe to drive the car and continue the trip. The staff was so helpful, and so nice!

This was the first time I have used Baxleys. They got me in right away.The staff was friendly and informative. They were reasonably priced and excellent service. I will be using them again and will be recommending them to my friends.

I called and spoke with Rob and I told him I dont have money for him to work on my car. I asked if he hade time to answer a few questions he replied yes and answered all my questions whith detail. He fixed right up what a nice guy thank you Rob

Honest, knowledgeable and friendly! They do great work and I would recommend them to anyone.

Took my Jeep in the evening before to drop it off & they repaired my air conditioning belt on the spot!Even got to cancel the rental car!

Brought my car in to get fixed, but another problem cropped up as a result. I took it back to them but they said they cant fix it because their professional-grade scanner cant read the voltage they need to see. They got very defensive when I simply asked about other scanners. After doing some research on my own I found the voltage can be read with a multimeter commonly found at walmart. Seems like they just didnt want to deal with it.

This place is very friendly and will treat you like family. We have had nothing but great experiences with them. Very fair and quick. They will get all of our business. If only there were a way to get them to do our warranty work from dealerships. Thank you guys for all of your help.

They have always taken care of my repairs on my vehicles. Their work compares to the dealership service but generally costs less. I would recommend them for auto repairs.

Called them, asked for an estimate on replacing my starter, and was told to bring my car in. Weve used them several times in the past (2-3 years ago) and we were pleased with their work so I went ahead and had it towed there. I was told theyd call us and let us know something but after 3-4 hours I had to call to confirm my car had been received. Was told it needed a new battery, which was wrong and could be seen had they looked at the sticker on the new battery I put in that morning clearly showing it was new. The tow driver drained the battery when he put it on the truck and left the key on in the ignition and it just needed a charge.They kept it overnight and when they called the next day they wanted WAY more ($730, which is ridiculous for a starter) than two other mechanics we contacted (by $300+) . I had my car towed to Purdy for the work to be done, but only after I was charged $50 for diagnostics that werent even necessary. This is the LAST place I would recommend after this experience!

We have used Baxleys Garage for nearly 30 years, ever since it was a back yard garage at James Baxleys home. They have always provided excellent, reliable service on both, our personal and business vehicles. They always stand behind their work 100%. We have, HIGHLY recommended them to all our friends and associates for, nearly30 years.From Oil Changes, to New Tires, to New Transmissions, their service is unparalleled.

I took my truck in because it was pulling to the right at an unsafe amount. They were very friendly and helpful, but after 3 visits and over $2300, it still pulls to the right.... I have to turn the wheel about 15 degress left to go in a straight line, this is not common to keep cars from crossing the center line like I was told.

Great, straight-forward people. Fairly priced. Would definitely recommend.

My car has given me a headache! Baxleys Auto has been there every time to help. Anyone looking for great deals and someone that cares about you and your car. This is the place! To tha team there. Thank you being apart of my headache! Thanks again

Good place to bring your car in the early morning for quick service. Kind and friendly!!

Is there any way to give them a 6 out of 5?? Amazing Service, Good Prices...Highly recommend!!!!!!

James is great to take care of our cars!

I love everyone here. Always very helpful. Super nice. I would and have recommended Baxleys.

Great people. Thank you for fixing my husbands car.

Good people and great service! They have local coupons so check the paper and save a little more!!!!Work was fast, well priced and most importantly done right!!!!!

Good people. Outstanding service.

Always happy to do business with Rob and his technicians. Fair prices and great work.

Great service. Fair pricing and a great job done.

Great experience. Friendly staff, diagnosed my engine overheating problem and had me back on the road with only a small delay. Cant say enough about Baxleys; would highly recommend to anyone!

Great service done right.

My family has been customers of Baxley s auto repair for 20+ years. Benton folks look out for each other and we trust Baxley with all our vehicle needs. Precious cargo is being transported and I rely on Baxleys to keep my family safe. From oil changes to major repair Baxleys is your hometown auto care place.

I have been using Baxleys for years and couldnt ask for better service! They go above and beyond to take care of my cars, would not take my business anywhere else.

Always fair with pricing and good service.

Definitely coming back! Truck sounds great

They are good at what they do

My new Shop! My honda accord had broken down on a friday and right after the weekend I called baxlys and they emiditaly was on top of things. I need a tow truck and they called one and they were at my house in ten mins. They worked on my car for 2 and a half days making sure everything was perfect and nothing was still messed up. They call frequently to let you know how your vehicle is doing. My car was a one owner before me and since going to baxlys it runs better than it did when i first got it! Very Pleased and will continue to use this shop!

Car broke down had tow truck drop off and they had me running the next day..THANKS ROB AND STAFF..Super jobQuick turnaround. .Highly recommended

Baxley’s has always taken care of me! I’ll always be a customer!

Folks you can trust!

Looks out for their customers, might not be the cheapest but you get what you pay for and they explain it to you so YOU understand.

Awesome customer service! This team goes above and beyond!

Good honest garage. Trustworthy, Great Service

Great service and friendly staff!

Awesome guys, helped me out when I was driving through and broke down. Got me back on the road in just a few hours.

Good folks, trustworthy mechanics.

Wonderful, helpful and dependable!