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Kennys Auto Body & Towing
17406 Woodruff Ave, Bellflower, CA 90706, United States
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Da
Review №1

Great service! After I was sideswiped by a car, this company was on the scene in a timely manner to have our car towed safely to their yard. I was on my way in an ambulance to the emergency room during the whole process which unfortunately I do not remember because of very bad concussion from the crash. My car was turned upside while I was pulled out my car I was trapped in by the driver side window with the assistance of the EMT Team. Thank you everyone for helping save my life.

Da
Review №2

Blessings on them. Kindness and grace. I love Kennys

Er
Review №3

Be aware !You may noticed that some items $$ may be missing from your car after towing by this company. I strongly advice to take photos just in case!read comments about the lack of customer service and poor phone etiquette ... well they are all real!like one person said this Biz should be reported to the BBB.

An
Review №4

I got t boned today and was hit by a guy who had ran a red light and the dude who came to pick up my totaled car was rude and pushy.... like I just got into a car accident???? And he got mad cause I didn’t know if I wanted it taken to the trailer park or to my house... and rolled his eyes when I told him I had to see who was at home.... RUDE AND UNPROFESSIONAL SERVICE

La
Review №5

The people at this company are extremely rude. I can understand when you’re dealing with belligerent customers why you’d have an attitude, but the fact that I calmly asked if I could come remove some personal belongings and they responded with almost yelling at me to come was just uncalled for. Also when I got there they sent me off to their second lot and said some will meet you there, assuming within a few minutes. I called and with an attitude they said whenever the next driver is available they’ll meet you. The guy on the phone should not be answering phones if he has no customer service experience.First of all why didn’t you mention that I’d be waiting for a driver? Second why are you frustrated with me when I told you ahead of time that I’d be coming. I mean I drove 45 min to get here and now you’re making me wait longer?

Ja
Review №6

Purchased a van out of state, van got towed by police in lakewood,, with pink slip in glove box, they wouldnt let me pay to get the van out of tow yard without registration, which I couldnt get because they wouldnt give me my pink slip out of the glove box to register it with dmv... good luck auctioning off the van without the key to the locking gas cap! The police told me I could retrieve my property from the van, including the pink slip.

Jo
Review №7

Cant wait for next weeks auction.

Ev
Review №8

It was quick and workers are palite.

Ke
Review №9

We needed to have some body work done for a minor accident. They took care of everything with great efficiency and quality. They were very helpful and made this challenge quite pleasant.

Iv
Review №10

I went to go check out my car that was recently impounded and when I went to check it out my entire center console was ripped apart and wasn’t like that when I gave it to them.

St
Review №11

So 6 years ago, this company STOLE my van from in front of my own house. I never got the van back because of the costs, and they are STILL HARASSING ME FOR MONEY 6 YEARS LATER!They are negatively affecting my credit going after me with collections departments for over $1000, you guys STOLE MY VAN AND SOLD IT! And now you want me to pay you for doing that?Scam artists taking advantage of low income folks who cant afford their high tow and storage fees, sell their vehicles and still harass them trying to milk every $ they can.

Be
Review №12

I would rate them 0 stars if it was an option. They are very rude one employee kept harassing me and my family. Asking if the car was really ours. Obviously identification needs to be confirmed so why would we pick up a car thats not ours. This company needs to be reported to the Better Business Bureau. Overall all employees were RUDE even when spoken to in a kind manner. ⚠️⚠️⚠️⚠️CHECK your receipt they are dating back when the vehicle actually arrived to charge for an extra day. We were there when our vehicle entered their gates of their tow yard and they dated it the day before for extra fee. All these 5 star reviews are definitely FAKE.

Ja
Review №13

These are the best guys in the business 🎉

Jo
Review №14

Was picking up my vehicle which was stolenWaited outside in a long line for a whileDont know what happens in rainy weather

Ar
Review №15

Crooks in the purest form, absolutely avoid at all costs.

OE
Review №16

Rude clerk. Be prepared to deal with unprofessional staff.

Ar
Review №17

Although we ended up not needing a tow (thank goodness!) I feel like I have to give them the 5 stars for the professionalism I received over the phone when I called the office, and by Les (the tow driver who called me back) I think the price estimate Les gave me was very good (muuuch less than any other towing company I previously called). Thank you gentlemen. I am definitely keeping Kennys Towing in mind, should I ever need the service (would gladly recommend too)!

An
Review №18

Rude and requested mask on. Tyrannical since its not a law! Breathing our own c02 wont prevent covid, it will just make us sick!!! One of the guys working here doesnt know how to interact with people. Tow my car without my approval! When I turned around, my car was hook to the tow truck 🤦‍♀️

Sa
Review №19

Kennys Towing is the best priced towing service around. They took care of my car and the dispatcher and driver were very helpful. Would recommend them to anyone who needs towing services. A friend of mine also had her car towed from an accident and ended up having it repaired there and it came out better than new! The body shop is small but also why they can give your car the attention it needs for it to be done right. Love this place!

Ca
Review №20

Wouldnt let a 95yr old get his belongings out of the trunk of his car until he went home and got another copy of the car registration which conveniently vanished from the glovebox while there

ji
Review №21

Best service an attitude Ive ever come across Id recommend them to anybody

Ed
Review №22

My car was stolen and Lakewood sherriffs failed to contact me so they towed it and were trying to charge me towing and storage fees for three day even though it was towed on a Saturday and I showed on Monday. I ended up giving up the car since it wasnt worth the 1k they were charging.

Jo
Review №23

If there was a Zero star rating it would be too high.Had our car damaged during pick up and were not given the courtesy by them to come inspect.Had to have towed by AAAas the undercarriage was badly scraped.Called the next day and some guy called Russ was very obnoxious when asked for the contact person to send a reimbursement request.Very unprofessional in my opinion.

i
Review №24

They towed my car on behalf of sheriffs Dept but no problems getting it out

Mi
Review №25

2 weeks stored impound paid a little over $1000... Quick easy no problems getting my vehicle after paying

Ve
Review №26

I recommend Kennys to my family and friends all of the time when they ask for a good auto repair shop. I took my car here years ago and have been coming back ever since. They do a great job and have never let me down. I car always comes back as good as new.

Ho
Review №27

Illegally towed my car they just want money

Ra
Review №28

Here is where I go for bodywork repairs whether or not it is covered by insurance. Quality work at reasonable prices. Work is completed in a reasonable amount of time.

Cl
Review №29

I have been taking my car to Kennys Auto Body & Towing for years and have been nothing but happy with their work. I recently had body and fender work done and it looks like new. It is comforting to know I can trust these guys to do a job well done.

Bi
Review №30

Kenny’s Auto took Excellent Care of our SUV Repairs.Timely updates and Professional Attitude throughout Experience. Treated us like Family! Thank you!

G
Review №31

Kennys is amazing. Took my Mercedes for body work after an accident. It was repaired and looked brand new. The staff is very knowledgable & helpful. I would take my car there again and recommend Kennys to friends.

Tt
Review №32

Sisters car towed, it went well. Courteous people.

Ca
Review №33

They actually deserve 0 stars instead of 1! I will give further details here in the near near future.

Ev
Review №34

I have used Kennys Auto Body since I began driving. They are great at what they do and I really appreciate everything they have done for me. Keep up the great work you guys. Much appreciated.

Br
Review №35

The most disrespectful people Ive ever met

Pa
Review №36

I can always count on this company to take great care of me, my associates and our Fire Museum. Everyone is friendly, dedicated and professional. If you want the job done right call Kennys Auto Service.

Ro
Review №37

When I went to get my vehicle out of Kennys Impound Storage Lot, I was met by a tow driver at their yard, which is separate from their offices. Gerald whom after telling me I wasnt Disabled because he couldnt see it Veteran or not, thought I would match him in cursing and offensive language, he was at a loss. While I did challenge him, I simply asked for a copy of the annotations of damage, by whoever towed it. Gerald said he was a veteran, denied to state what Branch of Service he was in though. He did make plenty of ridiculous remarks, both foul mouth and uniformed in detail. Finally he decided to run away, after he realized his unprofessionalism would not be matched. Simple stated, there is no documentation of damage by Kennys regarding your tow, or as they told me. Thanks Gerald, your boss let me know the procedure, as you thought the tough guy approach was the best route. Better luck next time Kennys.- The I-CAR Platnium Certified Customer.

an
Review №38

This is a business thats all about Money. provided bad customer service. Not friendly at all dispute me being polite. knocked the bumber off my mothers van and took no responsibility at all started to yell and say it was like that. beware.

La
Review №39

I have nothing but excellent things to say about Kennys Auto Body & Towing. Everyone there is so nice and does great work. You can trust and count on them to do a job well done.

Ke
Review №40

WARNING. .. Avoid at all cost!These guys a awful, and unprofessional. I cant understand how they have such little ratings by so many customers and they are still in business. Whats even more interesting is how they only have 1 star reviews or 5 stars. To some people they might be incredibly awful or perfect. In my opinion I think the good reviews are FAKE. Some users has never written reviews for any other business. Just saying you can save yourself the hassle!

Lu
Review №41

These people are just a big scam and do whatever it takes to steal your money. Horrible place.

Pe
Review №42

I had a great experience in dealing with Kennys Auto Body. They really worked with me and honestly I cant think of anything they could improve on. I was very happy with the work that was done.

Ke
Review №43

The guys from Kennys Auto Body & Towing are excellent. I couldnt ask for more courteous, professional, and timely service. I highly recommend their work.

Le
Review №44

I will definitely be returning to Kennys Auto Body in the future. They do great work and I would highly recommend their services to family and friends.

Gr
Review №45

I highly recommend Kennys Auto Body. They are great at keeping me well informed about what exactly they will be and are doing to my vehicle. I highly value and appreciate their hard work.

Ro
Review №46

Matt is beyond disrespectful!Cussing me out because I told him he scratch and broke stuff on the bottom of my car.We are in the process of sueing Matt and the companyDamaged the bottom of my car. And try to act like they did nothing wrong. Wouldnt pay for the damages and they were the rudest people to deal with!!My bumper is hanging, the plastic cover on the bottom of the car is wripped out; and they said Ive been driving like that! Terrible people.

Ba
Review №47

Horrible place, horrible people, horrible experiences await you.

Ro
Review №48

Expired registration, police impounded the vehicle. Couldnt afford to get it out in time, Kennys auctioned it. Asked Kennys about my belongings (laptop, several pairs of expensive shoes, expensive clothing, recreation equipment, cash, legal documents, etc.). They replied that they never remove items from the vehicle but rather the items are part of the winning bid when its auctioned. Managed to contact the man who acquired the vehicle from Kennys auction. He assured me it was empty when he got it. Now Im gonna have to to file a a lawsuit in small claims court in hopes to get compensation, some items where irreplaceable and had high sentimental value.

Xi
Review №49

Service was bad and too overpricedI do not recommend this place 🗑🗑

Al
Review №50

The quality of work is always great! They say what they are going to fix, and do exactly that. My vehicle is already ready when promised.

Ti
Review №51

I trust Kennys Auto Body and Towing 100% because they are very dependable and reliable. I like how I can always count on them.

An
Review №52

I have been taking my car here for years and couldnt be happier with their service. They have done body work for me as well as maintenance checkups and they always do a great job.

Ra
Review №53

Fast service, honest and reliable.

Gu
Review №54

Good customer service, but wished it was in another occasion.

Ca
Review №55

I promised myself to never create a Google+ profile, but today Im breaking this promise so I can write this review, and let everyone know to avoid this place.Never deal with these people. I was helped by Susan and the tow truck driver, and both were very rude to me. They damaged my car, and not only denied it, but called me, the customer, a liar and accused me of making false accusations which insulted their driver who had been with them for 20 years. I then asked for his name which they refused to give.My car is a project, track-purpose car, and I have been using countless different towing companies to tow this car around to places. This one is by far the worst one of them all, especially in terms of customer service.What is even bigger of a shame is that the law doesnt provide anything other than small claims court for people in my situation, and in most cases, small claims court comes out to be a very big waste of time and money.

Ry
Review №56

Had my car illegally towed for evidence for a crime that was not committed and which they had no search warrent. Lakewood Shrieff said I would get my vehicle back after the holiday. Monday comes around and Officer called me and said I would get my charged one day $32 storage fee which is already bogus. Asked for my car and the lady at the front desk said, Can I have a VIN or license plate number. I replied I dont have it memorized, but it is the only black crown victoria you have in the lot. She replied, How do I know its yours? with a smerky comeback. She was rude the entire time and unprofessional. She hands me the bill and says $540. I go wait a minute it was hear for a couple hours the Police Officer had it towed and removed the evidence from the vehicle. She said its been her all week. I said he took it to dust for prints and ended up letting it sit that long on purpose to let the towing company sit there and run up a nice bill. Had the lady call and speak to the officer. She came back over rudely and said its $196 we are just charging you. Its $196 to tow it 8 miles. So the Lakewood Shrieff had it towed illegally to swipe it for evidence and I get charged for them having it towed when I could have drove it or had AAA or my Farmers Insurance tow it for free? Basically dont take you car here, terrible service, terrible repair (friend had car fixed here), people are rude, and have the biggest scam for them to make money off you and charge ridiculous amount of money. I urge you never to go here ever!

Da
Review №57

I have been a customer at Kennys Auto Body & Towing for about ten years now and have nothing but great things to say about their work. They always do top quality work.

La
Review №58

Couldnt even put my car on the street I had to wait for a tow truck to pay and everything it wasnt even there one day cost me $295 and a toe

Ca
Review №59

Kind, respectful they aspect the same from you .

Ro
Review №60

Very rude at this place

Ra
Review №61

Bad Service...Do not use these guys...they need to be investigated. Someone will be looking into this company...but for now be careful!!!

Co
Review №62

Went through a very similar experience, turned out to be a dmv mistake. But these people treated me like I was a piece of trash walking through their door, that is of course after I paid three hundred dollars to get my wrongfully towed car back. The whole time I was in their office I was subjected to having to listen to their stories about women and constant profanity. To make things worse I had my three year old with me, and my crying child was seen as an apparent problem and they kept asking me to take him outside in 95 degree weather. Eventually they told me how much of an aggravation I was and while covering up their ears kicked me out of the office! I have never been so discriminated against in my life.Shame on this business. There is a complete and utter lack of respect for people in this place. Calling them disrespectful, immoral, and rude is an understatement.

Ca
Review №63

The service was great i was in and out no problems

Pa
Review №64

Rude! Very Unprofessional. Mad that I ever had to deal with such jerks. I hope you never need to deal with this company.

Ry
Review №65

Worst service you could ask for. They have a lawsuit coming to them.

Li
Review №66

Great customer service

Pa
Review №67

Very rude.

Su
Review №68

Bad customer service

Tr
Review №69

Pleasant people

Am
Review №70

Co
Review №71

They have taken my car being parked correctly, I have evidence. I hope this error is solved. Its closed tomorrow Ill see what happens.

Ma
Review №72

Great service

Information
20 Photos
72 Comments
3 Rating
  • Address:17406 Woodruff Ave, Bellflower, CA 90706, United States
  • Site:http://kennysautoserviceandtowing.com/
  • Phone:+1 562-925-9531
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto glass shop
  • Auto repair shop
  • Auto restoration service
  • Auto wrecker
  • Towing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8–10am
  • Sunday:8–10am
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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