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Pearlmans Jewelers
692 Capital Ave SW, Battle Creek, MI 49015, United States
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De
Review №1

I was looking for a specific designers ring to match my wedding ring so that I would have matching guards around my engagement ring. I found Pearlmans online and they had the exact ring at a great price, so I called right away and got one of the owners, Brenda, who was very accommodating because I had called way past their closing time (time differences which I hadnt even though about because I was so excited). She was very helpful and told me that if she had my size in stock in her store (she was at home), she would be able to ship it out the next day. She did and I had it on my finger the day after that! Great service!! I highly recommend Pearlmans.

Me
Review №2

Very nice people, my ring was beautiful. Only problem is I brought it in to get it resized she said it would be 2-3 weeks. It’s about to go on 4 and I’d really like my ring back lol. Other then that amazing people and very nice, they even cleaned my other ring for me. :)

J
Review №3

Just completed a recent transaction with Bill and Brenda virtually as an out of state customer . It was a fantastic experience - Bill really knows his products and they found me the perfect ring for my wife. She’s ecstatic and I was very pleased with the overall service, communication pricing, and delivery. It’s much better to work with an actual jeweler then to go through a website and risk not knowing exactly what you’re getting. Their customer service was impeccable. Highly highly recommend.

ex
Review №4

I went to buy an engagement ring from this place, I figured I didnt want to go to one of the big box stores because I thought theyd inflate their prices and such. Well I went into pearlmans and told them what I was looking for, she (the owner) asked a couple questions and such to get an idea of what my girlfriend looked like and find out what she liked. I told her my girlfriend liked the color blue, that she was more plain Jane and wouldnt like any rings that had too much to it and such, but despite telling her (the owner) all of these details, she was showing me everything BUT what I asked for. I said she likes blue, they showed me yellow and red and green. I said she liked simple, she showed me over the top. I told her my price range, she showed me 14-30k rings (obviously far out of my price range and frankly over priced for what she showed me). And the best one of all, I told her I wanted to surprise my girlfriend (as you would when proposing) and she said I should bring my girlfriend in to show me what rings she liked. She said, and I quote, just bring her in, you dont have to tell her why youre looking at our rings. Yes... Because shell never know why Im bringing her into a jewelry shop showing her ENGAGEMENT rings... The owner was rude, interuptive, and didnt help me at all. All this place cares about is your money. I went to Kays at the mall near here, they were more than helpful finding me a ring and I am now happily engaged to the most wonderful woman in the world, no thanks to Pearlmans.

Ja
Review №5

Custom ring. Amazing quality and customer service! My fiance wanted a very unique ring that I couldnt find anywhere. Geoff at Pearlmans heled design the ring and spent the better part of an hour tracking down and importing the perfect gem. It turned out absolutely magnificent. They gave me a great price and the ring is astounding. I felt like I was in good hands the whole time. Great people.

PN
Review №6

I purchased a custom sapphire and diamond ring from Pearlman’s. I came across Pearlman’s when I was researching rings online, one of Pearlman’s other custom pieces became the inspiration for my ring. I worked with Bill Pearlman personally who was a delight. I don’t live locally so dealt with Bill and his team by phone and email only. The Pearlmans team was always responsive, Bill was very thoughtful in his advice, he patiently answered my questions and waited for my input while I deliberated over decisions. I sometimes fell off the radar dealing with personal matters, however, Bill was always just as enthusiastic and helpful every time I went back to him. He sourced my centre stone which was a rare find and sent progress reports and photographs of my ring as it was being made. It was an incredible experience to see first hand just how much work and love went into making the ring. I think the Pearlmans team were just as excited about the ring as me!The quality of the ring is exceptional. When the ring was delivered the stone was a little loose, Bill was quick to take responsibility to get it fixed, he also followed up to check that I was happy with my ring and to ask if I needed any modifications. Overall, I had a wonderful experience with Pearlman’s and I love my ring. I highly recommend Pearlman’s and would definitely work with them again.

Do
Review №7

I have known Bill and been a fan of the store for many years. I recently bought a gorgeous Beverley K band and worked with Geoff during the transaction. Things could not have gone more smoothly and the ring is gorgeous. I highly recommend Pearlmans and the range of services they provide!

Jo
Review №8

Hi, my name is John and I love jewelry, gem stones, precious metals, the finest craftsmanship, and amazing customer service. If youre like me, Pearlmans Jewelers is the place to buy your jewelry.I searched for years to find a Jeweler with a large selection of designers and excellent customer service and finally found it at Pearlmans Jewelers.Bill and Brenda are the best people to work with and they are always available before, during, and years after the sale.I have now been a loyal customer of Pearlmans Jewelers for 10 years and Ill never shop anywhere else.Id also like to say that their website is very user friendly. Also, Ive purchased many of my items online and they arrived promptly and exactly as described.I am writing this review of my own free will without any compensation in an effort to help you find the best jeweler ever...Pearlmans Jewelers...because theyre the best.Thank you Bill and Brenda for all of your assistance over the past 10 years. I look forward to many more purchases in the future.John

Ma
Review №9

I had the most incredible experience with Pearlmans Jewelers while searching for a wedding band for my fiance.After hours of searching online and reading way too many forum posts about diamonds and jewelers, I saw countless people recommending Pearlmans Jewelers. Not only were the prices extremely competitive, but everyone lauded the customer service. I had no previous relationship or experience with them, but I figured what the heck and sent them an email.About an hour later I received an email back from Bill Pearlman. He was so incredibly friendly and thorough. He answered all my questions and suggested we have a quick phone call to go over some of the finer details. Bill has been doing this for over 40 years and is just so knowledgeable about everything. I never felt like he was pushing me to spend more money, in fact quite the opposite. He actually suggested that I get the smaller carat size eternity band because he thought it would better compliment the engagement ring (he had me give him all the details on my fiances engagement ring).I would 100% recommend Pearlmans Jewelers to anybody looking for that special gift for a significant other. In a day and age where everybody has a guy or a hook-up let Pearlmans be yours; theyll be honest with you and youll definitely get the best pricing around. I live in NYC and have plenty of options to choose from around here, but after the experience I had with Pearlmans theres no reason for me to use anyone else. Looking forward to working them again soon!

Ma
Review №10

I was devastated when I lost a Scott Kay earring. I had the pair for over twenty years and wore them nearly every day. The ONLY place, and I tried many, which provided the help I needed in finding a replacement pair was Pearlman Jewelers. They were beyond excellent from start to finish. And I’m a tough customer! Anyway, if I could give them 6 stars, I would. So THANK YOU!!

Li
Review №11

The customer service and knowledge that the staff has is top notch! Loved the variety of jewelry from price range to designers. Theres something for everybody!

Tr
Review №12

I am newly engaged and I cant thank Pearlmans Jewelers enough. From the very beginning when you just are looking, to having the exact ring you imagined. Pearlmeans helped me throughout the entire process. They are very knowledgeable, friendly and willing to go the extra mile for you. Weather you are in the store or states away. Pricing is very affordable no matter what you are looking for. I got much more than I ever thought with my budget. I would give them a ten star review if I could. I definitely recommend Pearlmans for any jewelry need.

su
Review №13

I recently purchased a beautiful diamond band from Pearlmans. I dont live locally, so the transaction was all online/through emails and Mr. Bill Pearlman himself was the one who helped me. The ring is gorgeous and perfect, the price I paid was more than fair, and whenever I look at it I will remember how lovely Bill is to talk to and how much fun the whole process was for me. I had heard that Pearlmans always goes above and beyond for their customers and I found that to be absolutely true! I hope I get the chance to work with Bill again someday. Couldnt recommend him and his business more highly!

El
Review №14

Such a cute store. It was such a thrill stopping in and talking with everyone there about what I was looking for in an engagement ring. I was surprised that a store like this is around the southern Michigan area. I love my ring and its better than I imagined.

la
Review №15

Great customer service gave me too dollar amount for my gold American Eagle coins. Very professional would highly recomend

Ja
Review №16

Rude man and I will never go back or refer this place to anyone else.Call the place about an add he posted and he actually tells you, you do the work and then if he feels like it hell let you know?Sorry but what a joke and I hope others understand that you have other choices and definitely should not go here! Then I post my review and of course he turns it around, he never said anything like what he posted!!

To
Review №17

Spot on!! Julian helped my with purchase and answered all of my questions and gave me a fair price right off the bat. I recommend Pearlmans and will do business again. Thanks guys.

Al
Review №18

Bill Pearlman is a gem. No pun intended; he was extremely helpful when I was shopping for an engagement ring. He listened to my preferences, guided me to get the best value for my dollar, put zero pressure on me, and served to be my eyes. I am on Guam and Bill helped me find the ideal diamond and ring. I trusted his eyes, judgement, and experience and I am happy to say he came through splendidly.On other diamond ring web sites I was on my own. And Pearlmans prices were competitive.I am fully satisfied with my purchase and was happy to see Bill followed up to ensure I received the ring, but moreover, that I and my fiancé were pleased with it. All thumbs up for Pearlmans and Bill, and also Geoff.

Ma
Review №19

Lovely people to work with. I love my necklace. They have a great designer selection. I would definitely recommend them. Thank you

Ly
Review №20

Bill Pearlman IS Perlmans Jewelers.. and you will LOVE Bill!High quality, gorgeous jewelry AND Bills vast knowledge and expertise make shopping at Pearlmans a delight. Pearlmans Jewelers has something for everyone -- and every item is accompanied by Bills trademark customer service. This kind of responsiveness, care and commitment is unfortunately very rare nowadays; but it is still alive and well here.Visit once and you will agree -- Pearlmans Jeweler is the only jeweler you need!

jo
Review №21

GET YOUR JELWERY SOMEWHERE ELSE. I bought a set of rings for $9,000 off their website that were new and a custom order. I picked them up in the store and Pearlmans gave me an appraisal for close to that. After getting it appraised somewhere else I found out they were almost worthless! I brought them back and they told me the same thing! After saying they would credit us $4500 towards a new set, we left the original set with them and paid the difference for a new set, only to have them call a few hours later to let us know that they were backing out of the deal. TAKE YOUR BUSINESS SOMEWHERE ELSE!

Ro
Review №22

Very friendly. Helped out with shipping address issues and very quick response when I had questions. Highly recommend!

Jo
Review №23

Very knowledgeable and alway a pleasure talking with them. Good price on coins.

Da
Review №24

Nice friendly people. They repaired by wifes ring back to new.

Ox
Review №25

I had a fantastic experience with Perlmans Jewelers and everything was done over the phone and email.The whole team is extremely helpful and professional. On top of that, I have gotten the most beautiful new setting for my OEC diamond. Cannot recommend Perlmans Jewelers enough!

An
Review №26

I cannot begin to describe how amazing Pearlmans has been to me. I emailed them late one weekend night and there received a personal email response from Bill Pearlman before I woke up sunday morning. He and Julian have always been super fast to answer all of my questions. I have purchased several jewelry items from them and am definitely not done yet. I live in Tennessee but very proudly claim Pearlmans as my one and only jeweler. I cannot recommend them highly enough.

Ka
Review №27

I have been working with them for years. Fantastic!

Information
90 Photos
27 Comments
4.7 Rating
  • Address:692 Capital Ave SW, Battle Creek, MI 49015, United States
  • Site:https://www.pearlmansjewelers.com/
  • Phone:+1 269-963-1529
Categories
  • Jewelry repair service
  • Antique store
  • Coin dealer
  • Costume jewelry shop
  • Gold dealer
  • Jewelry appraiser
  • Jewelry buyer
  • Jeweler
  • Jewelry store
  • Silversmith
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:10am–4pm
Accessibility
  • Wheelchair-accessible car park:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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  • Zales5775 Beckley Rd, Battle Creek, MI 49015, United States