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King Jewelers
2811 Capital Ave SW, Battle Creek, MI 49015, United States
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Do
Review №1

I have a leather choker with an artist silver clasps that needed to be taken in. They were so nice and accommodating compared to some of their “competitors” one even saying it wasn’t worth it over the phone with out even looking. King’s was understanding that it was precious to me, and sized it for me free of charge. They are amazing to veterans and their Community. Thank you so very much.

Io
Review №2

What awesome customer service. I took my ring in because the stone fell out of it so it could be repaired. The gentleman that repairs the rings was so nice and understanding. I will return when I need jewelry.

Ry
Review №3

I found Derek to have little transparency and poor ethics. My fiancé and I went to have her Engagement ring appraised, repaired and to purchase a wedding band for myself, on Friday afternoon. We were treated like a nuisance the entire time. We tried to ask questions and got nothing but short answers. We asked for an appraisal and was told that would take over a month. He could do the repairs within 7-10 days, but we would have to call 2 weeks after they were completed to do the appraisal. Despite not getting good vibes, we chose to do business with him anyway.Still feeling uncomfortable about the appraisal we called another Jeweler to ask about an appraisal and he could do it same day. So she called Derek to ask about getting an appraisal today, where she received push back and rudeness. Being told that all repairs are done on site and they could have it done in 2-3 hours. This is the point my fiancé chose to go get her ring to have the other jeweler do the appraisal. She arrived at the store, asked for her ring back and found out that Derek had taken it home over the weekend after just telling us they do most repairs on site. He had left to get the ring after speaking to her this morning, not knowing she would be coming into the store.After lack of transparency and respect, I went to a local competitor, had a great experience and spent more money. Thank you to Richard at Premier Jewelers!

Vi
Review №4

Derek and his staff were really helpful finding the right necklace for me. Highly recommend King Jewelers!

TO
Review №5

The deals are solid and the people are better. Want a great experience buying jewelry and not feeling pressured, this is the place for you. Derek and his staff are top notch !

Jo
Review №6

Very nivery nice place to do business at. Owner and owners f

Ti
Review №7

Derek is the only jeweler we will go to! The quality of his stuff is amazing and I get a ton of compliments on the things we’ve purchased from him. Always fair, and always a pleasure to do business with! We love the staff there, as well!

Je
Review №8

My husband had my engagement ring made by them and they were so professional. My husband came in with a idea and they got out a sketch pad and drew it out. The ring they made is absolutely amazing! Will be going back in to have them make me another ring.

ly
Review №9

I am very disappointed in king jewelers. I brought in family heirlooms to make my wedding ring. The owner told me it would be 2 to 3 weeks. I was excited. I am getting married. Well after over six months I went to pick my rings up finished or not! They didnt call me for anything, I always had to call them. When I got there i found out they didnt even do anything to my jewelry. The owner told me himself that he was almost down and he didnt want me to give up on the ring because he didnt want to either. Lies. All lies. Everytime I called about my rings he told me lies. He didnt even do anything. I got my jewelry back from them the same has I gave it to them. I didnt pay anything because they didnt do anything after 7 months. I will never go there again and I will always tell everyone to never go there.

fr
Review №10

Top notch! Needed a ring repair and they took care of it with a smile, excellent price and quality work. Would highly recommend!

Ja
Review №11

I just picked up the Pandora bracelet that I won at the Battle Creek Bombers final home game. My family is very impressed with the very friendly staff. They have a great selection of high-quality jewelry. I will definitely be back. I want to thank King Jewelers for supporting Battle Creek Baseball. I will recommend King Jewelers to all my friends. JD

Be
Review №12

Great customer service! The repair department is awesome, fast and efficient! Would recommend Kings to everyone for all their jewelry needs!

R.
Review №13

Incredible. I highly recommend this jeweler. Beautiful work, reasonable prices. He made my wifes engagement ring and did a phenomenal job.

Ma
Review №14

Derek and the staff are amazing. Everyone there is so attentive, beautiful selection and you are confident with any repairs you might need. Would recommend supporting this local jeweler or any chain to anyone.

Fr
Review №15

Absolutely fantastic customer service and knowledge. They were and absolute pleasure to deal with and made our Holiday Season especially bright. My wife is absolutely floating on air over the experience she had at King Jewelers. Thank you to CJ and Derek King for a memorable experience. I would recommend them to ANYONE!!!

Ja
Review №16

Derek made my wifes engagement ring - I showed him a picture of what I wanted (which was a pretty far out design) and asked if he could make it happen, and he did. Flawlessly. Literally every time we are out and someone sees her ring, they ask about it and want to know where it came from. Thanks a lot Derek.

Ei
Review №17

Kind and friendly service!

Do
Review №18

Just bought a new Pandora bead from King Jewelers. With such a large selection I thought it was going to be tough to choose one, but the help I got from CJ we had the perfect one picked out in just a couple minutes. Highly recommend to check them out.

D
Review №19

Brenda Schafer is an alias. I am the insurance adjuster and I was with Mr. King when he performed the inspections of Ms. Schafers jewelry.Mr. King informed her that there was no evidence that the setting mounts for her diamond and emerald rings had ever been tampered with and that the diamond she claimed had been switched matched the jewel description on her original paperwork exactly and that it appraised for $7,700.00.Mr. King also advised Ms. Schafer that the eBay purchase document she provided to Mr. King does not match the description of the emerald ring she presented to us for inspection. Ms. Schafer also presented appraisals of her rings which were prepared by another jeweler who did not conduct an actual inspection of the rings because they were not in Ms. Schafers possession at the time he prepared the appraisals.Ms. Schafer presented information from the big box jeweler she purchased the diamond from, in which that jeweler stated it is not the same stone because it does not have a serial number engraved onto the stones girdle. Ms. Schafer purchased the stone in 1997, well before that jeweler began engraving serial numbers onto their stones.The scientific evaluations of the ring settings and stones show that the rings had not been tampered with and, unfortunately, Ms. Schafer purchased a glass emerald on eBay - and the paperwork she received was for a different ring altogether.Ms. Schafer is welcome to hire her own expert to provide any contradictory evidence in this matter.

K
Review №20

Did a great job repairing my rings and were very kind.

Ro
Review №21

Derek is not only a skilled and knowledgable jewler, he also takes time to explain to each customer all of their options and teach them about the jewelry they are buying. Derek is always fair and respectful, and really takes time to get each customer exactly what they need. He is always willing to answer questions, and the staff is excellent!King Jewlers did my wifes engagement ring, and special ordered gifts for my groomsmen! Excellent service from a business you can trust!

Ti
Review №22

I took in some gorgeous gold and silver jewelry to sell to them and they gave me super dirty looks the second i walked in their shop. I handed the one lady what i had brought in and she took it back to the man in the back and not even 30 seconds later came out and told me none of this is real we dont want it. First off they never took any of the items out of the bag to even verify if they were real. Secondly they were very rude and snotty and very very short.Needless to say i took the same bag of items right over to premiere jewlers and they verified every single thing i had was in fact real and bought every last piece and they were sooooo nice.If you want to sell any silver or gold go to premiere not here.

Ja
Review №23

They were great to work with for our engagement rings and wedding bands. I would go to them for my second marriage as well.

Sa
Review №24

I got a BEAUTIFUL engagement ring from King Jewelers! Even better, when I damaged it moving furniture they were amazing and fixed it right away.

Je
Review №25

We purchased my engagement ring and our wedding bands here. Derek is the best!

Ha
Review №26

There customer service is amazing... HH

Mi
Review №27

The absolute only real jewelry store in the area, actual jewelers that know about jewelry great prices knowledgeable staff. I would not go anywhere else

A.
Review №28

Mr King and Co. Excellence in action.

Je
Review №29

While the jewelry repair appears to have been done well, I was taken aback by the assumptions and interruptions from the person that waited on me, and I will think twice before going back there again.

Ke
Review №30

High priced

Information
13 Photos
30 Comments
4.2 Rating
  • Address:2811 Capital Ave SW, Battle Creek, MI 49015, United States
  • Site:http://www.dkingjewelers.com/
  • Phone:+1 269-979-5758
Categories
  • Jewelry repair service
  • Jewelry appraiser
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–1pm
  • Saturday:Closed
  • Sunday:10am–5pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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