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Life Storage - Baton Rouge
1970 Staring Ln, Baton Rouge, LA 70810, United States
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Al
Review №1

As soon as I walked in the environment was so welcoming. Lisa was a big help, and she made me feel like I was at home. She was so sweet, and she deserves 5 stars plus more! I definitely recommend coming here, and getting assistance from Lisa.

mi
Review №2

Lisa is the best and the nicest. The property is very well-kept. Management is so amazing she literally will make your experience. If you’re thinking about rentihg a storage unit I would choose this location

Ma
Review №3

We flooded in May and needed a place to store the remainder of our belongings while our home was being fixed. We came to life storage. Kevin Richardson was prompt and helpful. He took us to a few units to help us figure out which size was best for our needs. He even laughed at all of my husband’s terrible jokes. Five stars, we will use Life Storage on Staring again for any storage needs.

Cy
Review №4

Excellent customer service!! Kevin and Lisa gave me precise and very detailed information to me!! They will forever obtain my business when I’m in town! Thank y’all!!

Er
Review №5

If are the type of person who may need a refund for any reason-DONT PURCHASE WITH THIS BUSINESS. YOU WONT GET YOUR REFUND, ONLY LIES AND THE RUN-AROUND. I never used my unit. The next day after purchase, I requested a refund. I was told I would receive only $14 back for the insurance fee. I wouldnt get the lock fee or the administration fee back. 6 months later and 20 phone calls later, still no refund. This was a hard learned lesson for me to research places before doing business. Luckily, its only a $54 loss instead of more

ro
Review №6

Mr.kevin was marvelous and the facility was clean also he was very helpful 👌

Cu
Review №7

Kevin is the best he would do anything to. Help you be bless

Tr
Review №8

This was my first visit to Life Storage so happy I went there the guy Kevin was so friendly helpful explain everything he had a beautiful friendly smile he just made it a wonderful experience for my first time visit Self Storage will be the place I well tell other and the area were so clean

Mi
Review №9

I had a great experience with Lisa. She made the paperwork easy, and thoroughly explained the move in process. She went out of her way to make sure I was happy with my storage unit. Thank you Lisa!

Eb
Review №10

Kevin was AWESOME very helpful, professional, and prompt.. I will most definitely refer you all to anyone looking for good storage units..

Mi
Review №11

Incredible staff! Quick and friendly. Id forgotten what good customer service felt like. The property is also clean and well maintained.

T
Review №12

Lisa did an extraordinary job getting me set up with my storage unit!! Definitely recommend and most certainly will be using them for ALL my storage needs!!

cl
Review №13

I have been with this storage for quite some time and have experienced the change from one company to this one, as well as managers and assistant managers. Lisa has been the best Mgr ever. She knows her stuff and gets to know her customers. I have had experiences with several asst Mgr as well, and by far Kevin is awesome, awesome. They make a awesome pair. They really know how to treat their customers and make a lasting impression. I feel like they are my family. If I have had any problems or questions they have been able to take care of it. When they are not there, it’s just not the same. It is my pleasure to take time and let this company know what a great asset they both are to this company.

Ro
Review №14

Kevin was extremely helpful, friendly, and personable while setting up my unit and making sure I knew all the details!

Ke
Review №15

Lisa was very professional while being extremely polite. Her storage facilities are clean and well kept.

Ma
Review №16

Lisa was so helpful in getting me set up. The facility is clean and easy to navigate.

We
Review №17

Kevin got me in and out of there in 15 minutes. Knew what I wanted and we rolled! Nice place!

De
Review №18

Only place I will ever store my items!! Friendly staff

Ca
Review №19

Kevin was so nice and made sure everything was nice when we showed up, would recommend this place to anyone!

Ke
Review №20

Twas a nice experience for my first time getting a storage unit. The lady was really nice and funny. The storage unit was nice too. 10/10 recommend.

Tr
Review №21

I been having storage here for awhile now. The guy Kevin was extremely helpful my whole time doing business with you guy. 👍🏾👍🏾👍🏾👍🏾👍🏾

zo
Review №22

Lisa was so helpful, friendly, and made sure that everything was all together for me. She made the process so easy! I highly recommend this location and the prices are very affordable.

ja
Review №23

Kevin was such an amazing help. He was very friendly as well as informative.

Me
Review №24

Lisa is the sweetest, kindest, most attentive employee. She is always helpful. My only issue is that the back exit gate rarely works.

Qu
Review №25

Good wholesome atmosphere. And fast

Au
Review №26

Great price and staff! Kevin was extremely helpful! I would recommend this location.

Do
Review №27

Need to put your life on hold but have nowhere to put it? Life Storage is the answer. No matter how much space you need, Life Storage has the amount Guaranteed! They make it easy to be able to put your life on hold and are happy to oblige you. Reasonable rates to make you feel great.

re
Review №28

Today started off rough for me but ended well. Moving from South Padre, Tx back here to my home town was very stressful. With the help of the staff especially Kevin my stress was relieved instantly. I went from a small space to another space and a larger space. Everything went smooth! I would definitely recommend storing here!!!

Br
Review №29

Kevin was great! Got the unit, lock a price I wanted in ten minutes. Even the customer Before me left out with a smile.

Jo
Review №30

Signed up online and everything was ready ahead of time.

Ch
Review №31

The woman who runs this place is amazing! She always remembered me and was super helpful. I was there last year and I once didnt lock my cubicle all of the way and she personally called me so that I could come in and fix it. THANK YOU FOR BEING AMAZING!!!

Da
Review №32

Awesome staff and service! Safe area, good lighting, clean. Lisa and Ty made my move wonderful! They are angels. They stayed late as I was struck in Baton Rouge traffic picking up moving truck. They are the only reason I survived this move!

Te
Review №33

Kevin has the best personality and was very helpful.

Ev
Review №34

Really sweet and caring

Jo
Review №35

Clean and succure

Be
Review №36

Very nice staff

YL
Review №37

Lisa and Ty are very friendly. The property is well managed and they are very informative and willing to answer every question I had. highly recommended

eb
Review №38

Kevin and Lisa did a great job with moving me into my spaces. I will recommend staring locations to family and friends.

Ph
Review №39

Ms. Lisa was very accommodating. Even when our gate code failed to work after hours she was able to let us in with another code. Facility is nice and clean. Super nice and would highly recommend!

Na
Review №40

Life Storage has always provided me with an amazing experience. Ive used their facilities three times and every single time, the associates have been so helpful with finding me a unit best for me and coordinating everything over the phone before I moved in. Payments are always taken in a timely manner and there have never been any surprise charges. Im moving out hopefully for the last time and my moving out experience has been just as great. Mr. Leroy went out of his way to make sure to help me out when I was moving things out to my car. There is no way I couldve tackled those stacks in the unit and finally moved out without his help. Never had such great service both at the start and at the end of any business dealing. You cant go wrong with this company and if I ever find myself needing storage services again, this is where Ill go! Thank you to every single staff member at Life Storage; you made my move out process so much easier!

Jo
Review №41

I stored some books and furniture in one of the units. While in storage, water leaked in and termites destroyed the furniture and most of the books. I wasnt even offered a refund. Id have been better off throwing it all away.

Er
Review №42

Mr. Stan and the other employees at the Staring location were very friendly and helpful. Mr. Stan made sure the unit we got was clean and the most convenient one he had to offer. Id 100% recommend anyone to do business with them.

Le
Review №43

This is my go-to place when I need storage -staff is professional, helpful and friendly. Clean and well maintained.

Ha
Review №44

After renting for a little over a year, I moved out of my unit nearly a month early. I was told by the manager, Lisa, a week before I moved out that I would be reimbursed for the remainder of the month—$140. When I went to inform the front desk that all of my items were out and the unit was clean, I explained the situation and that I was told I would be reimbursed. The worker did not know how to issue the reimbursement and I was told I would be called the next day when the manager was in to complete the process. I was not called. I had to reach out to Cube Smart and was then informed that the manager would not be in for another day. Again, I was never called. I reached out again after 4 business days and finally got ahold of the manager. Lisa said she would call someone above her to figure out the situation and get back to me the next day. Needless to say, she didn’t. Extremely disappointed in the lack of proffessionalism and that I was clearly lied to about my reimbursement. Don’t waste your time, rent somewhere that won’t scam you.

Ed
Review №45

Good and lovely persons

Ya
Review №46

Very nice and friendly i was in and out in no time

Do
Review №47

Returned to Cubesmart again for storage of a few items. Excellent Customer Service from start to finish. Definitely recommend CubeSmart Self Storage (1970 Staring Lane) to anyone looking for a great storage place. Thank you!

As
Review №48

Came in to get some info about renting a storage the Mgr Lisa was very informative she was sweet and she knows her property ! Great customer service.

Al
Review №49

Loved my experience of getting set up! It was easy and quick! The people were kind and smiling, a much better experience than what ive received at other storage units in Baton Rouge!

De
Review №50

Great service! Lisa is the best hands down!!!

Je
Review №51

All the staff were friendly, helpful, and professional. Lisa Putman was super helpful when I couldn’t figure out my gate code to get in. If I ever need storage again I will definitely choose here!

Do
Review №52

Great customer service!

Tr
Review №53

Very friendly and great location!

Jo
Review №54

Ty and Ms. Lisa are very helpful and friendly! I would definitely recommend this place!

Ur
Review №55

Kevin is awesome.

Jo
Review №56

I met with the assistant manager at Cubesmart and he showed me our room, which will do fine, although I was disappointed that an outside-access room was not available. This was not their fault as most all of them on the outside are rented. (The poor guy tried but there just were none!). Overall, for price, quality and service I would highly recommend Cubesmart. I just wish there were fans in the hallways.

Ta
Review №57

Great service and good prices. Safe and reliable

Kr
Review №58

The service was great! The manager was friendly and helpful. Renting from CubeSmart was easy and quick.

Ra
Review №59

Great and pleasant to do business with.

Mo
Review №60

Incredibly helpful and accommodating staff! Would highly recommend.

Be
Review №61

Great service, Stan was very thorough in getting me a unit and taking care of paperwork.

Ma
Review №62

Service was great! Gumbo, NO! It was not Louisiana Gumbo. Fish are strips instead of large filets. They were tasty but thin. Hush puppies are good. Great customer service by wait staff. I was the only Black there when the owner greeted and asked if everyone is ok and welcoming everyone. He walked passed my table several times and would not make eye contact with me. Then two other guys walked up, white, he cracked jokes and welcomed them. The waiter and a black woman questioned me if I was ok. When the owner would pass my table, he focus away from me and spoke to everyone else in the restaurant over and over again. I didnt exist. Smh when all the servants are black except one white and all the cooking is done by blacks. .....even today!

Ja
Review №63

The employees here are awesome. I recommend this facility to anyone looking for quick, easy, and affordable storage!

Bo
Review №64

I got a storage, I filled the storage, I am happy with my storage, because now the crazy hoe dont have my stuffs

El
Review №65

They care

Jo
Review №66

The location is conveniently located and easy to navigate inside. Trussel, the attendant onsite, was well informed, courteous, professional, service oriented, and he wore very trendy socks.

Ro
Review №67

Hours could be a little longer but clean, convenient and affordable.

gi
Review №68

Clean, well lit, friendly people.

Ti
Review №69

This facilities is horrible had ants all over my stuff 👎👎👎

Jo
Review №70

Very nice place....awesome management....clean units!!!!

Lo
Review №71

The guy at the front desk name Dixon is a really rude guy. I was asking him a question and he blatantly ignore me.. he finally answer my questioning in a very condescending way as if I was ignorant. This was not the first time we had an issue with Dixon . my daughter had a few run in with him as well.. will not be doing business with this establishment again !

Au
Review №72

Nice, safe place to store your stuff!

Su
Review №73

Easy set up. Clean units.

Ch
Review №74

Miss Lisa is awesome

Ha
Review №75

Lisa is the best manager.

Ha
Review №76

Lisa is amazing!!!

ja
Review №77

Most cordial, interested, and helpful.

Jo
Review №78

Good

Me
Review №79

Awesome

De
Review №80

Awesome!!

Ca
Review №81

Very friendly staff

De
Review №82

Friendly staff, clean units

Ju
Review №83

Clean and safe

Information
33 Photos
83 Comments
4.5 Rating
  • Address:1970 Staring Ln, Baton Rouge, LA 70810, United States
  • Site:https://www.lifestorage.com/storage-units/louisiana/baton-rouge/70810/8026-in-baton-rouge/?utm_source=google&utm_medium=maps&utm_campaign=GMB-LA-8026&utm_content=website-link&howheard=IGB
  • Phone:+1 225-767-0810
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:9:30am–5pm
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