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Ragusas Automotive
2714 Government St, Baton Rouge, LA 70806, United States
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Ragusas Automotive

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Ri
Review №1

Ragusas Automotive is a renowned Baton Rouge institution. We have taken multiple cars there over the years, and they have been great at diagnosing and fixing older vehicles at a fair price. When they have not been able to fix things, they have not even charged us for the diagnosis. Once the fix was so minor and quick they did it for free. They can be a little slow, especially when busy or when older cars need parts shipped in, but they generally do a thorough and careful job. Note that they do not fix certain things, like windshields, but for most mechanical problems, they are a great repair shop.

Je
Review №2

My daughter’s check-engine light came on. She drives a 2015 Subaru. She was concerned with the pricing from the dealer service center, so she took it to Ragusa’s and they told her she needed:1) new A/C compressor2) new A/C condenser3) new rear passenger hub bearingsI’m not a mechanic, so I bought a code reader that told me there was an issue with O2 sensor or vacuum system. I also jacked up the car and shook the rear passenger wheel to see if there was any play in the bearings— there was none. We brought her car to the Subaru dealer and they assured us that the only problem with the car is the O2 sensor. While many mechanics may be honest, they are NOT employees at Ragusa’s

Jo
Review №3

One of the best, most honest mechanics I have ever used. Came in with a list a mile long from another chain repair shop that would have cost thousands to fix. He went through the car and came back with what actually needed to be fixed. Went from multiple thousands of dollars in repairs to a few hundred dollars and the car is back to driving perfectly. Doesnt nickel and dime you to death, simply does the work needed at a more than reasonable price. However, do heed the saying You can have good service, cheap service, and fast service; pick two. You will get good, cheap service with Ragusa. But it wont be quick. Just be prepared to drop the vehicle off and expect it to take a few days before theyre done.

Je
Review №4

Went to Ragusas for the first time a few weeks ago for my brakes. They determined that I didnt need anything done and replaced a bulb for free. There was no charge for checking. They were very nice and I will certainly send anyone to them who needs quality repairs.

Sc
Review №5

The service was unlike anything ive experienced. They were friendly and attentive. They knew exactly what was wrong with my vehicle and helped me out tremendously. Ill be going back anytime I have an issue with my vehicle

Da
Review №6

Very friendly, trustworthy, extremely competent staff, quick service, and great price! I HIGHLY RECOMMEND Ragusas for all of your automotive work.

Su
Review №7

Ragusas came highly recommended by my employer. Being new to Baton Rouge, its great to be able to trust a new mechanic. Friendly and professional service.

Ma
Review №8

Asked about getting a set of wheel bearings pressed out, and new bearings pressed in. I was told We can maybe get to it Monday (I called on a Thursday) because were too busy to stop.Okay, Ill just rent the tool for free and do it myself if you dont want the easy money.

Bo
Review №9

They treat me with respect and they fix the problem. I love bringing my vehicles here for quality work! I am always satisfied.

Mi
Review №10

They will always be honest with you. They are not trying to take your money. The owner is a stand up man and I trust them. My car is happy when it leaves there :)

Da
Review №11

Highly recommend. Blaze and his team at Ragusas are the best in Baton Rouge. They go above and beyond in their quality of work and customer service. Blaze went so far as to personally come out and drive our car to their shop when it had unsafe tire issues. Ragusas creates customers for life!

Ta
Review №12

I have a 2000 Toyota Camry, so needless to say, I require mechanical work rather frequently. I have been going to Ragusas for several years. They always provide exceptional work at reasonable prices. The owner is very hands-on and really cares about his business and his customers. I have always been treated like family since day one. I cant say enough great things about this place---you wont regret bringing your car here!

Br
Review №13

Great service, fair and honest. Not your 5 minute oil change kind of place, but if you want the job done right, this is the place. Fantastic local small business with an owner who cares about his customers.

As
Review №14

If you need an automotive mechanic you can trust, bring your car to Ragusas. I was referred here when I first moved here in 2014, and I keep coming back. Ragusa and his team provide high-quality automotive repairs at competitive prices, despite the fact that they are not hurting for business and could charge a lot more. More important to me is their SUPERIOR customer service and great attitudes! They will always take the time to talk to you and explain what is going on with your car, and they are willing listen if you have any concerns and walk you through everything. Any issues that have arisen over the years have been handled with the utmost professionalism and courtesy. You will not find a better place in Baton Rouge!

Mi
Review №15

I called them (based on a referral and because they are the most convenient to my job) to have parts replaced on my vehicle and told him that I already had the parts. He said he would not be interested in my business. When I asked why, he rudely told me that I obviously do not understand small business. To me, this means you just wouldnt have the opportunity to add excessive charges. I would be more than happy to pay you your labor that is due and any money that is necessary for any other parts to finish the job. He didnt even ask what the replacement was for to know the scope of work.I have had my car serviced with parts I have provided on previous occasions... by small, locally-owned business before. I could understand if you werent comfortable doing it because you do not have the history or know the quality of the part provided.I am ALL about supporting local business. Which is why I did not take my business to Firestone or Pep Boys!Its unfortunate, a customer lost (and future referrals) that they obviously could care less about.

Br
Review №16

Have been going to Ragusas for several years now and would not change my mechanic for anything. Blaze is always professional and honest. I trust him implicitly with our vehicles. Kudos also to the office staff for their professionalism and courteous service. A great local business.

Do
Review №17

I was there before they opened and know one came to ask me what I needed. I sat there about 20 minutes before some one can and asked what I needed then they told me I would have to leave my car there just to get my tire patched and it was to expensive just to have my tire patched. Staff was not friendly.

Wi
Review №18

Honest, reliable, competent, and they will go the extra mile to make sure you can make it home with your vehicle for Christmas! These guys are the best!

Ka
Review №19

I brought my car in to have a problem diagnosed, and after explaining the symptoms I was having and what I thought it might be, Blaze walked outside, told me to pop the hood and said they could take a look at it. Turns out they cleaned some build-up off my throttle (in a matter of about 5 minutes) and then he hopped in the car with me to test-drive it and make sure it was running okay. And the most incredible part--he didnt charge me anything. Great service, honest guy, wonderful experience. I will definitely be going back here for any future repairs.

Br
Review №20

Just brought my jeep in for a nail in the tire, they fixed it on the spot, and didnt charge a dime. This is what great customer service looks like! Thanks Ragusa! Highly recommend.

Jo
Review №21

Friendly service and great prices .trust worthy staff

El
Review №22

Great and quick service!

Jo
Review №23

These are the best auto mechanics in Baton Rouge. Very friendly, knowledgeable, and fair priced.

Ni
Review №24

This place is a rip off. They charge a $95 diagnostic fee to read a basic OBII fault code, charged me $115 on top of that to switch out an easy spark plug and ignition coil (15 minutes max), and then put in a new battery I didnt ask for or need. When I politely asked him to explain some of the charges he quickly became rude and defensive, basically throwing a temper tantrum and walking out of the room. I just asked him to explain it. Avoid.

El
Review №25

The mechanics are really nice and doing their job well. Everyone is really friendly and helpful! I love going to this place because I always get good results and they are always available to help me when I need more help on something.

Al
Review №26

Support our local small business men & women! Im grateful for Blaze Ragusa and the service his business provides to this community. He and his team do great work at a fair price. Ive had two cars serviced by Ragusa Automotive and intend to continue to be a patron of this shop!

Ja
Review №27

Reliable service for most frequent repair needs. Friendly capable staff. Quick turnaround time.

Jo
Review №28

BLAZE was very rude and disrespectful when dropping off a vehicle for my employer. Was explaining the issue to him and apparently had an issue being told what work had been done to the car by someone as young as myself but with years in the industry and just trying to give the guy a run though of its quirks. I would recommend going anywhere that has a better customer service experience. 0/5 stars

Je
Review №29

Rude, unprofessional, and no accountability. They didnt even look at my car for two days, and they never let me know when the part arrived as promised. After a week, I had to call to learn that the part was in fact there. When I asked why they hadnt called, Blaze was abruptly put on the phone and said, with no sincerity or apology, Were doing the best we can, and if thats not good enough for you, what do you want us to do? Then, he called back to say that theyre too busy and to bring it somewhere else. I was left shocked by his terrible attitude and very disappointed with my experience attempting to support this neighborhood business.

Gi
Review №30

Blaze has been able to find and fix problems we had with our old SUV that no one else could find! He stuck with it until he fixed it. Thank GOODNESS

Ja
Review №31

They do great work, at a reasonable price. And if nothing needs to be done, they will tell you. The owner Mr. Ragusa, is kind, welcoming and treats everyone, motor head or not, with respect.

J
Review №32

Ive taken my car to Blaze a few times and has always done a great job. He breaks down the process and gave me recommendations for preventative work the car may need later on.I always consult friends or the web for estimates before taking it in, and Blazes are usually in the same ballpark.

sa
Review №33

Got a flat tire fixed and tires rotated for free all within 15 minutes. Excellent and fast service. Will definitely return

sh
Review №34

Truck blew up right after my house flooded, Two hoses needed replacing. Got me back on the road no charge. This is the best auto shop in town and I have used several. Hands down most professional trust worthy and actually cares about his customers. Regusas FTW!

Cr
Review №35

For my first visit I discovered they do tire repairs for free. Very friendly and knowledgeable employees and owner.

Er
Review №36

Blaze has always provided top notch care for affordable rates. Best auto shop in BR.

Mz
Review №37

Best customer service

Ni
Review №38

I called the day before to make sure they could get to my car when I brought it in the next day Dropped our car off at 7:30 am and didnt hear anything from them all day. When they did finish two days later, the overcharged me.

sl
Review №39

One of the best businesses hereabouts. But, by the way, his name is spelled Blaise (a good saint to choose). Even an old lady with an Echo counts as a driver.

Br
Review №40

Fairest and best mechanic in Baton Rouge; Blaise also shops for best deals for parts.

Ph
Review №41

Mr. Blaze is a great guy. Easy to work with and does good work.

Ji
Review №42

Every time I have been here Ive gotten the service I needed at a reasonable price.Blaze has even saved me lots of money on repairs that PepBoys told me that I needed and and I didnt.

Jo
Review №43

Needed headlight replaced. Arrived late in the afternoon, but they still fit me in. Very reasonable price.

Br
Review №44

Real people Blaise will tell you the truth good man, Veteran, Friend! !!! !

Da
Review №45

Always let you know what is wrong and call with a exact price. Great work.

BR
Review №46

Im a Ragusa lol

Al
Review №47

Great prices and service!

Al
Review №48

Working with Blaze & his staff is a pleasure.I was able to get my car serviced at the price I was quoted, and the work done solved the problem.Ill be back for sure.

Ha
Review №49

Best service in town.

cl
Review №50

Great service and people

Ga
Review №51

Very helpful and courteous people

ch
Review №52

Honest and best price

Ja
Review №53

The GOAT

Ju
Review №54

Nice

Information
3 Photos
54 Comments
4.5 Rating
  • Address:2714 Government St, Baton Rouge, LA 70806, United States
  • Phone:+1 225-344-2736
Categories
  • Auto repair shop
  • Brake shop
  • Tire shop
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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