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The Wiley Group of Keller Williams Metropolitan
4015 Foster Ave #300, Baltimore, MD 21224, United States
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Al
Review №1

As a young professional moving to the area, I was slightly overwhelmed with my options for renting in the Baltimore area. Bob did an amazing job and went above and beyond helping me narrow down my search. He was so responsive and accommodating, and really helped make the process of finding a home easier.

Jo
Review №2

The Wiley Team was exceptional. They were beyond professional and always available to answer any questions and see to our needs. Anthony Naglieri, Bob and Roxanne Wiley are our go to folks for anyone who needs a great realty team.

An
Review №3

Bob and Roxanne are amazing. My wife and I were very particular, as I’m sure most people are when buying a new home. We looked at homes all over the city. We felt kind of bad because we looked at so many, but they were very understanding and worked hard to find the right home for us. They made sure we were aware of all credits and programs that were available to us. They are added some nice touches like sending birthday cards for our daughter and anniversary cards. Very nice. I highly recommend Bob and Roxanne for your next home, buying or selling.

Jo
Review №4

I had the pleasure of working with Roxanne when my husband and I decided to sell our townhouse. There were so many details and Roxanne was helpful, patient and informative every step of the way. It didn’t take long to sell and settlement was painless. She truly was a blessing for us and I can say with absolute certainty that The Wiley Group hands down will go above and beyond in doing whatever it takes as they did with us.

Er
Review №5

Bob helped me find my house and he also helped me sell my house! He was a pleasure to work with both times and I cant recommend him enough. Preparing to sell my house was stressful. I needed some minor work done and I didnt know anybody. Bob shared references with me and I had all of the work done within the week. I dont even want to imagine what the experience would have been like if I had anybody else in my corner!

Ch
Review №6

Bob and Roxanne helped us buy our first house, and have been with us every step of the way since then. Their attention to detail and dedication to identifying your realty needs is unmatched. We will absolutely be calling The Wiley Group when it comes time to sell our house and buy the next one. 10/10 - definitely recommend!

Ka
Review №7

Bob and Roxanne were great. If I could give anyone advice it would be to know what you are looking for and tell that to Bob and Roxanne on day one. I myself could have comunicated more but it all worked out great thanks to these two.

Ch
Review №8

We recently purchased our second home and sold our first one. The sale of our home went very smooth. We had competing offers within 48 hours of listing. Unfortunately, the purchase of our new home was anything but that. We were on the verge of losing our new home and at the name time had to be out of the home we sold, leaving us in a very precarious situation. Thanks to Bob’s outside the box thinking and unmatched responsiveness, we were still able to close the deal and move into our dream home. The entire real estate process is not something you want to go through without professional guidance. I highly recommend bob and his team to help you get through it!!!

Da
Review №9

We faced a sale that was far more complicated and problematic than it should have been. Bob was knowledgeable, effective, pro-active, and supportive every step of the way. I have no doubt that our satisfaction was as important to him as the actual sale of the house. Bob went out of his way to see that both our needs were met and keep us updated as to how the sale was progressing. I would recommend him to anyone looking into realty without any hesitation whatsoever - if only it were always this easy to find reliable help! Thanks again, Bob!

ki
Review №10

I had the opportunity to speak with Mr. Wiley. It was such a pleasure speaking with him. He was so knowledgeable about the products they offer and what he could do for our family. I look forward to working with him in the near future.

Je
Review №11

We recently sold our house with Bob & Roxanne, they were great to work with. Very professional and quick to respond. Our house was listed the same day the state lock down started because of Covid-19. It was a difficult market to sell in but Bob & Roxanne had innovative ways for our house to be seen. Our house was listed for a fair price and they negotiated in our best interest. They answered all our questions about contract, settlement and closing. They made a stressful situation a lot easier and we recommend them to anyone looking to sell their house.

MI
Review №12

Bob and Roxanne helped my buy my first home in Canton and their attention to detail is super. They follow up afterwards to make sure the house has met all expectations and will make sure it does!!

Pa
Review №13

I have bought and sold my home with the Wiley Group. Their professionalism and integrity were outstanding. I highly recommend the Wiley Group to any buyers or sellers.

Ry
Review №14

Working with the Bob Wiley and Anthony Naglieri at the Wiley group was a fantastic experience! They are professional in every aspect. The process was smooth and I could not have asked for more. Our house was under contract, above our asking price, within 2 days of being put on the market. Anthony did an awesome job finding us our new home. He gathered information from us and really understood what we were looking for in our new home. Thank you to Bob and Roxanne Wiley and Anthony Naglieri for an awesome experience!

Ga
Review №15

Both Bob and Roxanne are very professional and friendly. They always stay in touch and responsive. I would recommend them to all my friends and family.

Ch
Review №16

Was with us throughout the entire buyer/ seller process making certain that we understood each step along the way of our sale and purchase. Was easily accessible when necessary. Answered all of our questions through a difficult process that was greatly effected by the pandemic.

Am
Review №17

I have found the Wiley Group to be the perfect solution to your home buying or selling needs! Their time and attention to all details makes them the best choice. I cant get over their skill and expertise!

Am
Review №18

Bob, Roxanne and the rest of the group go above and beyond for their clients. They are excellent in communication and thorough in their process. Its always a pleasure working with them. They make every transaction enjoyable, always ending with laughs and joy.

Ni
Review №19

Professional and very knowledgeable on the housing market. Honest nice people and very responsive!

Jo
Review №20

I have worked with the Wiley Group for a decade and find them to be extremely professional. Their integrity and commitment to service for their clients is exceptional. They truly have their clients best interest in mind and have been a joy to work with over the years.

De
Review №21

Bob and Roxanne are willing to help anyone with their needs. They care and will offer suggestions in whatever area you are interested in. They are very knowledgeable in the real estate industry. I would highly recommend them to anyone.

Da
Review №22

I deal with the Wiley Group on a professional level. On every occasion dealing with them, they are polite, professional, and prepared. It’s always a pleasure doing business with the Wiley Group.

Ja
Review №23

Jake and bob were absolutely amazing! From searching for a house to the settlement process and the paperwork. They were nothing short of spectacular. They are truly there for you before, during and after your search and settlement. 100% recommend them if you are trying to buy any property!

Ro
Review №24

Bob and Anthony were very friendly, ever helpful and pulled us through a difficult negotiation with the seller. Add to this the complexity of limits imposed by the Covid virus and that is what we had to deal with. They were very responsive and turned around documents with great speed.

Br
Review №25

Bob and his team are incredible. After nearly 2 years on the market with another realtor, the Wiley group got our house sold in under three months. Would recommend without any hesitation to family and friends.

Je
Review №26

Bob and Jacob were an absolute joy to work with. They really listened to what I was looking for in a house and helped guide me to find the perfect one. I was moving from another state and so they were my eyes and ears on the ground--every time a property became available, Jacob was on the move to go see it and face time me in; he didnt miss a beat! I would recommend them hands down to anyone looking for a responsive, fun to work with, high quality real estate group.

El
Review №27

I would highly recommend working with the Wiley Group. It was quite the journey selling our home and everyone on their team put in the extra effort to make the sale happen. Bob was exceptional through out the process and a pleasure to work with. Jacob was kind and very helpful. Thank you Wiley Group!

Da
Review №28

An amazing team that is willing to help with whatever is needed! Needed to declutter my home so I called for some suggestions on where to start and The Wiley Group had someone at my house the next day for junk removal. So caring and passionate about helping out in any way that they can! Definitely recommend.

Da
Review №29

Bob and Jacob were wonderful to work with. They helped us set a realistic list price and provided advice about work necessary prior to listing. They then connected us with service folks to get the work done! They held open houses and helped negotiate during the contract and sale process. We were under contract within 2 weeks of listing! Thank you!

Jo
Review №30

I knew I would be moving to Baltimore from another state in August so I contacted this real state agency in March to see if they can help me look for places. I told them Im making a trip to Baltimore in May and asked if it would be possible to look at rental apartments at that time. Brianna Quinn responded assuring me that it is possible and that I should contact her a week or two before my trip to make an appointment. I made travel arrangements and contacted her two weeks before my trip. At that time she was unwilling to help me saying we cannot look for places in May that would be available for rent in August (even though two months prior she said it would be possible)! I told her I still want to look at places that are available during my travel time to get a feel for the area and see apartment structures in Baltimore (many apartments have dozens of units so looking at one helps decide if one wants to be a tenant there or not). She replied by saying she doesnt want to waste my time and passed me to Christina Griffin hoping the second agent could help me.I contacted Christina via email and had a phone conversation with her. She seemed happy to help me at first, told me she will be looking at places and choose some for me to look at when I arrive at Baltimore. I didnt hear from her after that so I called her when I was in Baltimore and left her a message, never received a response from her.This behavior is unprofessional and is a signof poor customer service.Im glad I could find a suitable place to rent on my own within 3 days of my arrival in Baltimore.I advise potential customers not to waist their time with this agency.

Je
Review №31

I dont post reviews... but after having my house listed by a previous agent and next to no activity, I was referred over to Bob and the team by my neighbor. Amazing communication, answered every question and walked me step by step through the entire process. Couldnt ask more for a first time seller... wished I didnt relocate b/c after my experience with a different realtor in a different state, I realized how AWESOME Bob is. HIGHLY recommend!!!

Am
Review №32

I had a very positive experience with the Wiley Group. Jacob was very easy to get in touch with, had quick responses, and was very flexible throughout the process of moving. He was very helpful and kind and I would love to use this company in the future.

An
Review №33

Very professional and responsive i would highly recommend them to family and friends

Ed
Review №34

Bob snd Jacob were great help during the sell of our house. Unfortunately we were not present during the process and both did a really nice job of communicating and managing all details such customer feedback and repairs required. We would not hesitate to use them again!

St
Review №35

Brianna Quinn has been exceptionally helpful! I called two weeks ago interested in a rental for me and some potential roommates. She explained the entire process, and was even patient with my thousands of silly questions. The Wiley group has such a professional atmosphere which makes me trust them even more! Im super excited to find the perfect place! Thank you Wiley Group, and thank you especially Brianna!

Ia
Review №36

Bob Wiley was excellent at navigating us through the home buying process. He went above and beyond and made the home search, the negotiation process, the decision making process, and the purchase process much easier for us and he also helped us with small post-purchase matters.

Mi
Review №37

I was warned by Bob if I didn’t use an agent that I could run in to trouble and that’s exactly what happened when I had no recourse dealing with my developer concerning some issues with my newly renovated rowhouse. He was right. In the end, you are entitled to so many laws in your favor and Bob knew this. Otherwise, we have been able to lean on Bob for many referrals for random needs such as Mortgage Co., plumber, etc. He’s truly an ace and someone I trust and recommend.

Bl
Review №38

Helpful, knowledgable, friendly staff. Easy to get in touch with. Delivered quality results while also showing that they truly cared. Thank you!

Am
Review №39

The Wiley Group has been fabulous to work with, from the agent perspective, as well as the admin who we have worked alongside of. I first met Bob and Roxanne Wiley, and their Operations person Brianna Quinn taking a class. Since meeting them, we have had several encounters where I have had the honor of experiencing their top-notch customer service and their one-on-one customer approach to handle any and all deals that come their way.Brianna handles transactions and manages the team with ease and elegance ensuring an on time and easy transaction; while Bob ensures that you feel at peace throughout the process. Working from the other side with them has been phenomenal and I would definitely recommend them!

St
Review №40

Bob Wiley and Jacob Horowitz performed an excellent job in selling our home in a time frame that we did not think was possible. The profesionalism was superb in staging and showing our home. We would not hesitate in selling another home with Bob and Jacob and would highly recommend them to family and friends. All Best. Steve Viscarra, CPA

Ri
Review №41

You cant find a better Realtor than the Wiley Group! We have used them extensively over the past few years to buy and sell Rental Property as well as to sell our own home and buy a new one. Their clients are always their first concern. Bob and Roxanne will always give you the most honest and professional information so you can make an informed decision about your Real Estate. Buying and selling Real Estate can be a very stressful endeavor but the Wiley Group always makes us feel at ease during the process. We highly recommend them for all your Real Estate needs.

Je
Review №42

Bought, sold, and bought with this amazing tesm!!

To
Review №43

After working with a prior relator for a few months we switched to The Wiley Group. Bob was absolutely awesome. He was incredibly attentive to all of our needs and was able to negotiate quite well for us.We would highly recommend Bob for any of your buying and selling needs.

Jo
Review №44

As a realtor who has worked on the other side of a transaction with the Wiley Group, I can tell you their clients are in the best of hands! Getting a real estate license is simple, and because of that there are TONS of terrible realtors. Many of these realtors screw up the transaction and their clients dont even know about it. Please make sure you use an experience professional when making such a large purchase. The Wiley Group was transparent and honest the entire transaction and they help both of our clients meet their goals despite some unknown roof issues popping up. I would highly recommend them to anyone looking to make a move

Pa
Review №45

Great experience from beginning to end. Timely service and kind personalities.

Jo
Review №46

I was absolutely impressed with everything the Bob Wiley group, and Jacob in praticular have done for me. I loved working with Jacob. He was always prompt and punctual for showings which i very much appreciated, but he was also very friendly, professional, energetic, and honest. It was very clear that he worked very hard, as i was not an easy person to please with many needs and wants on my list for a new place to rent in a city i dont know. Jacob went ABOVE and BEYOND the call of any normal duty of any real estate broker ive ever worked with. He arranged over 20 showings in a 3 day period and dragged me all over the city showing me great places to go and eat and looking for an apartment. I cant thank the Wiley group enough for the excellent service and oustanding work they did for me. I would 100% recommend them to anyone looking to rent, buy, or sell a property with 100% confidence that there is no one that could do the job better! BRAVO to the WILEY GROUP and thanks for all your hard work. Ask for Jacob for outstanding service with an ambitiouse individual who will get the job done! Thanks team!- Jory Z

Pa
Review №47

Happy Holidays

Je
Review №48

The Wiley Group was great! Took care of everything for us!

Information
100 Photos
48 Comments
4.9 Rating
  • Address:4015 Foster Ave #300, Baltimore, MD 21224, United States
  • Site:http://www.thewileygrouprealestate.com/
  • Phone:+1 410-961-3610
Categories
  • Real estate agents
  • Real estate rental agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–3pm
  • Wednesday:Closed
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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