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Professional Cleaning Restoration and Rehab Group
7934 Baltimore St, Baltimore, MD 21224, United States
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Professional Cleaning Restoration and Rehab Group

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Ka
Review №1

The day of my house fire, I googled restoration companies and found this company. Read the reviews are was pretty satisfied. The turn around in response was what I liked immediately. Shared what my issues were and the owner and his team came out to see the damage. The work on my house was pretty bad, but they handled it so effortlessly. The cleanliness while the work was being performed, always on time, consist with doing the work and very informative on the issues I had at hand. If you so happen to have a fire like myself, water damage etc (hopefully not) I would highly recommend and because it’s a black owned company! Great work guys! Thank you

Ja
Review №2

I continue to have the most wonderful experiences with this company! Needing services to your home can be very frustrating, but working with this company brought some much needed relief. It was very affordable and the customer service was exceptional. I wouldn’t use anyone else for any of the services they offer. I give them 5 stars, a 10/10, and I am always highly satisfied. I would most definitely recommend!!!

Tr
Review №3

The entire team was timely and professional and the quality of their work was amazing. I would definitely I felt recommend calling them if you ever have water damage issues to carpets and any other type of flooring.

Ad
Review №4

Made an appointment with them. They never called back when they said they were going to AND they never showed at the appointment. If you need a reliabile service, this isn’t it.

Sp
Review №5

Professional services. Honest, professional and fast. What he said was exactly how it played it out. Price shop if you want, but youre not going to get anything better.

Sa
Review №6

I was pleasantly surprised that the water damage from a sewer pipe to my mother’s basement could be efficiently cleaned & returned to its original state of when she moved in over 20 years ago! Tyrone calmly explained what he and his team would do, although I’ve heard it before in other matters of her basement!, but I discovered his word was his bond and after the emergency, his work lifted my spirits!! His word is a priceless example of a proven confidence in the job! I recommend him to any of my friends, family, and others in general with an emergency like mine, merely because of the mantra I discussed earlier, We he agrees to do the work, he will because his word is his bond and he will get the work done! Lastly, I’m a clinical scientist, Tyrone explained to me the specific microorganisms his team will rid in the basement with his tools, so that it doesn’t continue to be a biohazard for my mother and bother. Over and above what I was looking to be done. I want to thank Tyrone and his team at Professional Cleaning Restoration and Rehabilitation Group for your patience, efficient work and treating me like on of the family!!! My mom appreciates you too!!!!

J.
Review №7

These guys are hard working and have excellent work performance. Thanks for all of your help

An
Review №8

They always kept me informed with the whole process. We appreciate their work

Ti
Review №9

These guys were awesome. They were knowledgeable, respectable, if I need them again I wont hesitate to call.. Thank you professional cleaning and Rehab group

Ka
Review №10

Great team of professionals. Did an awesome job of cleaning and repairing my basement after water damage

Ad
Review №11

Pipes backed up one day and then it rained which flooded my basement, Tyrone & his team were able to come less than 2 hours after I called them. He worked with my insurance and saved the day!

Li
Review №12

The mitigation team was great they treated and purified the air. Replacement of the sum-pump went smoothly.

Ka
Review №13

Absolutely phenomenal! Very professional, thorough and efficient!

La
Review №14

From start to finish, the company was very efficient and professional with the entire process! I highly recommend using them for your needs!

La
Review №15

Tyrone and his entire staff were professional and they did an excellent job at very short notice.

Ra
Review №16

After my kitchen fire I was devastated but The PCRRG made my kitchen better then new.

Br
Review №17

THANK YOU to the team at PCRRG! When our basement was flooded in the middle of the night, they were there to assist. Tyrone and his team stuck with it until the job was done and our basement was back to normal. We are grateful for their expert cleanup and advice throughout this process. Highly recommend.

Ra
Review №18

When I had sewage backup in my basement these guys were quick and responsive, the most professional restoration company I’ve ever seen they ensured that I would be well taken care of and kept me calm when I was in a panic and they made sure that my area was thoroughly clean and went above and beyond and cleaned things that I didn’t know had to be cleaned and left such a great smell afterwards I would definitely use these guys again

Ma
Review №19

These guys were on the ball great service. Thanks guys

Er
Review №20

What can I say? Seeing is believing! The team was responsive and thorough. Attention to detail and making sure I understood the process - are just a few of the reasons why I would recommend PCRRG. The before and after definitely confirmed the right choice was made.

An
Review №21

Our overall experience with Professional Cleaning and Rehab Group has been a good one. Tyrone, the owner and primary project manager, worked really hard to make sure all our needs were met. We had a roof leak turned mold damage in the HVAC and the surrounding walls. The roof and HVAC unit were replaced by other companies. Tryone and his crew handled the rest of the damages, they replaced the walls, ran an HEPA vac to put the house under negative pressure for a week, scrubbed the duct system and various other things. Tyrone helped us engage the claims adjuster at our insurance and we were able to be covered under our policy. Tyrones patience with us and the insurance company was near infinite and he made sure we were educated on what was happening (we asked lots of questions) and got the work we needed done. Tyrones various crews came with diverse sets of knowledge, experience and skills to handle all the different needs our project had. All of the people we interacted with at Professional Cleaning and Rehab Group were polite, pleasant and professional. Their services are available around the clock so if you are in need at any time of day they can come help.

Ha
Review №22

I contacted this company and was met with extreme professionalism. The owner went above and beyond to ensure that I understood everything that he was doing during the THOROUGH consultation. He explained every detail and patiently answered my 100 questions. The work has not been done yet but I have no doubt that I will be 100% happy with the outcome. Stay tuned for the update.

Lo
Review №23

When my Family and I were in great panic, this company assured me that everything would be just fine, with the professionalism, safety, and fast actions that took place during a flood in my home. Couldn’t have asked for a better company to come and bring order back in to my home, so that we could resume back to our normal lives.

Ea
Review №24

I must say the entire Restoration team, was accurate sufficient in a timely matter. They were very professionally an updated Me an My wife of an concerns.

Vi
Review №25

Awesome customer service and well as very knowledgeable of everything they were explaining to me. Would definitely recommend them to anyone in need from disaster.

Do
Review №26

This company is wonderful. They really take the time to meet all customers needs. Very polite, hard working crew members. The office staff is very helpful and polite as well. Highly recommend!!! I’ll Tell My Friends And Family All About You Guys Just In Case They Where To Ever Be In My Shoes Or In A Situation Like Mine I Want Them To Be as Covered And Stress Free as I Was ThanK You Professional And Team And I Want to Send A Special thanks to these three junior techs that were very respectful careful patient and last but not least very professional thanks guys from the bottom of my heart you gentlemen did a wonderful job

Mi
Review №27

Thank you so much professional Cleaning restoration and rehab group We were very impressed with Your junior tech team and their honesty. If we ever have Fire damage again hopefully it won’t happen but, I would want them Three Young Men specifically because I can tell you now that they where very thorough serious and truthful when it come down to there job I might have only known them for a day or two but they made me like family,, which means a lot when dealing with someone else’s home.

St
Review №28

The owner, Tyrone with all the knowledge that he says he has Is basically the gift of gab. He gets in your house tears it up and leave you stranded while he demands his money. He starts off friendly and then becomes extremely heartless. The worst person to have in your house very disrespectful and extremely unprofessional. I couldnt believe that all this was coming from a black on business that Ive been trying to support black owned throught this caovid-19 time period. One of his workers was under the influence of drugs with hands the size of boxing gloves. I will never ever higher this company for any service or recommend him for anyone ever because I wouldnt want them to be bamboozled! If you want to just give your hard earned money away and disrespected by a heartless person who looks at you like a number and not a human thats the only way Ill recommend this person and this company

sa
Review №29

I had a emergency water damage. These guys came into my house. They immediately got into the work plus gave me all the required information. I am very satisfied with the work that they have done. They offer all kind of services. If you have any issues at your home dont hesitate to give them a call. Trust me they do a great job. Highly recommended

Ma
Review №30

My basement was flooded beyond imagination during the flash flood that happened on Thursday September 2020 after living in the property for over 17 years. This group responded immediately and really saved a lot of things I would have lost that money cannot buy. Every step of the work they did was explained very clearly and I felt very satisfied that I am getting the worth of the service. In my absence, they will come and carry out what they are supposed to do. They worked with me in every step of the way (Insurance or not). I am still fighting with my insurance (Travelers) to cover the property loss and damage. These guys are truly professional - Thanks to Professional Cleaning Restoration & Rehab Group. I learned a lot of things from them as they restore my property to even a better state. No hassle for payment.Mahmoud Hassan7108 24th Place, Hyattsville, MD 20783

Bi
Review №31

I would like to publicly thank the PCRRG. Their crew was Awesome. They helped me in a terrible time and I greatly appreciated it. The crew that came Out was punctual and knowledgeable about their work.

Co
Review №32

I reside out of town and had an issue with my Baltimore property. I worked with the owner himself and he went above and beyond to make sure that my house was taken care of. He was extremely personable and hands-on -- unlike any service Ive ever received from a more commercial company. Would absolutely recommend and Ill be using this company again if necessary. Thank you so so much!

de
Review №33

I am very pleased with the work Senior Tech and his team have done in my house after a water damage. They were prompted in responding to my needs, gentlemen, trustworthy, respectful. And In any time I Left I Never doubted leaving these men in my house alone doing their job. They were accurate and fast and attentive to detail. They work around my busy schedule And Treat Your Home As If They Where Doing The Work For Theirs Home They Kept My Spirits Hight When I Was At My Lowest And I Truly Thank And Appreciate You Guys Fir Every Thing ...

sh
Review №34

My experience was amazing. They were extremely timely and professional. They were very knowledgeable and kept me informed every step of the way. If I should need cleaning services again. This is the first place I will call.

er
Review №35

I was very impressed by their honesty and professionalism

He
Review №36

This company is by far the BEST when it comes to mold remediation, cleaning thoroughly, flooding, fire damage ect. The professionalism is amazing! This company not only gets the job done in timely manner while being super friendly and courteous but, the owner knows EVERYTHING there is to know about this industry. He will be honest & more than fair with pricing and loves showing up & helping people! I give this company 5 stars & most definitely recommend them!!!

Mi
Review №37

We were very pleased with our recent experience with The Professional Cleaning Restoration & Rehab Group They responded almost immediately and came out to inspect the water damage. The work performed was thorough and handled in a timely and efficient manner. We were especially pleased that all the furniture and belongings were fully protected.

Li
Review №38

This is a great company. They provided a prompt response to a miserable sewage disaster. Tyrone and his crew were professional and reassuring and the cleanup was just as promised. We hopefully will never have another catastrophe of this magnitude, but if we do, I know who to call.

Sh
Review №39

They do an excellent job! Had a great experience working with them when my basement caught on fire They quickly responded to my call and finished everything just in time for me to enjoy my vacation. Wouldn’t recommend any one else they are more then good at thier job.

De
Review №40

Their Field Team was great! Not Only Punctual But Also very responsive and came over immediately. They quickly took care of my flooding And mold Issue’s, And They also was very clean and careful in how he dealt with all surrounding furniture. Thank You Professional For All You help

Te
Review №41

I highly recommend this company was very knowledgeable & caring in concerned. They answer all my questions and got my water back running.

Mi
Review №42

This company is absolutely amazing. They helped my family in one of the worst times possible. The owner was very knowledgeable. I hope I will never need them. But if I do I know the will definitely take care of me. Thanks PCRRG.

Hu
Review №43

Tyrone and his team were absolutely life savers! They were at my home until 5 AM helping my family remediate the situation. As a Realtor, I value other businesses with their professionalisms and hard work. Since then Ive recommended this team to my clients and as well other real estate professionals. I highly recommend Tyrone and his team!

PR
Review №44

When I had a flood in my basement the Professional Cleaning Group came they were fast efficient and worked with me on the bill. I recommend them 100%

To
Review №45

These guys came in the middle of the night cleaned up my backed up toilet. Mess was everywhere I couldnt even stay in my house. I was just so thankful The PCRRG came when they did. Thanks guys yall are truly the best. Thankful is how I feel. Thankful.

La
Review №46

I came home to a flooded basement from my hot water tank. I called a couple of companies and the PCRRG came first. They did a good job that night I was very impressed.

Ky
Review №47

The crew that came out was professional and knowledgeable and explained the whole process. I was very pleased and impressed with there service.

Ca
Review №48

Me and my husband return home from a beautiful cruise and and came home to a big wet mess,never before had a backup of water in my basement so we tried to pump and vacuum up but it was just to much I told my husband babe just call someone so my neighbor told us to use these guys and boy they not only got up all that stinking water my sofa set was under water for days in which I had for years they cleaned and got all that water out I was truly amazed at how they got all those brown water lines out ,I am truly greatful for how they got all that flooded water out of my basement because I knew we might get mold and they treated for that also I am really pleased highly recommended them to anyone who has a flooded basement they are awesome

Ky
Review №49

When we had our basement flooded the Professional Cleaning Restoration and Rehab Group came they were professional and knowledgeable to the situation. They really did a good job. Thanks

Ju
Review №50

Yes a great company! Excellent service they been my Cleaning and Restoration for over a decade! Professional, Reliable,knowledgeable.

Da
Review №51

Truly speaking These guys are complete professionals! From the first /Inspection And inquiry until the job was completed. My carpets look More then amazing looked as if it was the first time i walked in to my own home all three floors and even in the basement you men did a great job believe me I will be sending and recommending people friends and family to this company because not only that the office staff was very friendly and informative took every call answered every time I called and kept me posted throughout the whole process and even calling me keep me posted with the whole process so all in all these guys did/do an amazing job. I highly recommend VERY HIGHLY RECOMMEND THIS COMPANY NO JOB WAS TO SMALL OR TO LITTLE FOR THEM THESE GUYS REALLY WORK AND WHEN ITS ALL FINISHED THE WORK IS MARVELOUS

je
Review №52

I would definitely refer any one to use this business for any water damage issues they made my whole place like new again. No sign of any damage was even there !

Sh
Review №53

I Came Home From A Family Gathering My Rugs And Walls Where A Sloppy Wet Mess Smelled As If I Owned Pets Which I Dont Me And My Husband Even Tried To Fix The Situation But We Couldnt Take It And after calling three other companys one in which couldnt come out for another five days one company never even showed so I finally Called The Professional cleaning restoration and rehad group who prides itself on helping you treat sewer water damage as quickly and efficiently as possible. After Any And All health concerns have been fully addressed, They can also help you protect any personal belongings that may have been damaged by the sewage leak and help you minimize your personal property loss.

Ty
Review №54

I want to take a minute to say thanks to all of our valued customers

Ja
Review №55

When I had a fire In my kitchen the PCRRG restored it within days I was truly impressed

Jo
Review №56

The PCRRG came out in the middle of the night and did a wonderful job cleaning the water damage in my basement form the bathroom. I am thankful for them. Thanks PCRRG

Ro
Review №57

These guys were very knowledgeable professional nice and did a great job will recommend to others very reasonable prices

Kr
Review №58

We had a water damage in our basement the PCRRG came in a speedy fashion they did a wonderful job. I’m telling everyone and they do carpet cleaning too.

Ca
Review №59

My washing machine flooded my whole house but the PCRRG did an excellent job restoring my house. They helped us every step of the way.

Ch
Review №60

The guys were great. They came out immediately when I had water damage in the basement. I would definitely recommend them to anyone who is in need of restoration services.

Kh
Review №61

Trust and believe me when I tell you that God place people in our lives for a reason. I had a sewage back up in my home and to make matters worst my insurance adjuster was making my first claim a nightmare. This Man And Hs Team Of Young Men was not only God sent but they was prompt, caring, respectful, hardworking, informative, trustworthy and professional. Ill never forget The Owner recognizing how overwhelmed I was, he actually sat at my table and listened to all my complaints and concerns. Most importantly He assisted me form the beginning to end such as the mitigation, insurance company and repairs. Im so grateful to have found Them I would definitely reuse and The Professional Cleaning Restoration And Rehab Group. I thank you guys once again and dont change a thing because you all are the best !

Li
Review №62

We had a water Breach in our basement and the water was about at least 3 feet high so I called The Professional Cleaning Restoration And Rehab Group , they came in set up equipment and helped us out a lot They Where Very Professional More Then Helpful Not only That they where very comforting in my time of need Thanks to all the guys that came out and helped us get back on track, my wife & I really appreciate your service.Like

Mi
Review №63

These guys came out and did a wonderful job my house had green and black mold in my bedroom and in bathroomThey did itIn real time my house is now clear of mold and it smells great i told my sister about them now they doing a work at home im so greatful for taking care of my mold issues THANK u sooo much way tO go guys

so
Review №64

Highly recommended

pl
Review №65

When my toilet backed-up on the third floor it was a disaster but professional cleaning restoration and rehab group came in the middle of the night and they did a great job.

Da
Review №66

They cleaned up a sewage damage in my mothers basement and she was very satisfied

St
Review №67

The men came in they got the job done within a few days they change the air quality about the house they got rid of all the mold and mildew and water damage very friendly very courteous very thorough they did a great job I would recommend them to anyone.

Pr
Review №68

These guys came out and did a hell of a job definitely recommended to anyone

Information
100 Photos
68 Comments
5 Rating
  • Address:7934 Baltimore St, Baltimore, MD 21224, United States
  • Phone:+1 410-776-8292
Categories
  • Water damage restoration service
  • Building restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Black-owned:Yes
  • Women-led:Yes
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