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Blue Ribbon Automotive & STAR SMOG
6600 Schirra Ct A, Bakersfield, CA 93313, United States
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Sy
Review №1

Jamie E greeted me at front desk, she is very friendly. I experienced great customer service with Jamie E. She is amazing and kept me up to date on the info with my vehicle and asked permission to do the services on my car. I am definitely going back if I need help with my vehicle. Theyre fast, friendly, on time and very professional. I highly recommend this place.

Do
Review №2

Paid $71 for a smog they could even perform. Then wanted another $60 for retest. OUCH!! I understand if I failed and if it needed to be retested, but they couldnt even test it the first time. The guy next door with much more helpful and wasnt just after my credit card, plus FREE RETEST!There are better places around town. I thought this was one of them.

Bu
Review №3

First time here. I can Im for a smog check. Service was good. It was pretty fast too. Would definitely go back.

Er
Review №4

My son took.his car here because he had a check engine light on. They diagnosed it ,fixed it, a week later the light was back on. They fixed it again and what do you know, a week later light on again. He took it back, they had real poor attitudes. They called him to say its either your sensor or some other $650 problem (that seem to be the magic price because eveytime they wanted more money) when my son decided not to get what it may be fixed, they had the nerve to charge him a $136 diagnostic fee. For a problem they didnt find originally. And it may be the sensor or may be some other expensive problem. What you mean may be?

Da
Review №5

I cant say enough about Mike and the Blue Ribbon Automotive shop. They have been caring for our company vehicles and I always take my personal vehicles there for all my needs.

Fo
Review №6

I had taken my vehicle to get repaired on a Monday and my vehicle was stolen while it was stored at their facility overnight. I was contacted by the B.P.D. in the middle of the night and I was lucky that my vehicle was recovered. Well I called to check on my vehicle the very next morning and I happened to ask the status of my vehicle and was told it was being worked on. Well after informing them that my vehicle had in fact been stolen and was recovered and was sitting in my driveway they were astonished. Well I happened to ask for their insurance (since my vehicle was in their lot) and was given the runaround. But I filed a police report and am awaiting to hear from blue ribbon automotive. Its going on 3 weeks now. Needless to say there are some shady things going on over there and I will be taking my business elsewhere and I reccomend everyone else do the same.

S.
Review №7

I don’t know who the woman with the glasses at the desk is, but she’s super friendly and helpful. More businesses need people like her.

Ch
Review №8

Ive been a customer for many years. Always very friendly staff, and mechanics. I bring all my vehicles here and because of the service and caring staff, wouldnt go anywhere else. Thank you Blue Ribbon Staff.

Ma
Review №9

They were friendly and very informative. I was impressed with their customer service and prices. Great place to come to.

St
Review №10

People are very friendly here they work is is done in a very clean matter and if you have questions they take the time to answer

XX
Review №11

Easy in easy out ..I always get my cars done quickly here..very nice people also

De
Review №12

Great service, in and out. Very nice facility.

Kr
Review №13

The people were rud. Also they said my check engine light didnt work and the knock combustion vibration was no good. Well i had 2 different mechanics put there diagnostic machine on my car and they both said those 2 things were fine. Will never go here again.

De
Review №14

I think my daughter got takin advanced of when she got her car worked on

Bi
Review №15

Awesome and helpful staff. They were busy but still kept acknowledging that I was there and that they would be with me shortly. The smog service was quick and painless and they do a complimentary vehicle check and put suggestions on the invoice. I highly recommend Blue Ribbon Automotive & Smog.Chris Rodman

Bo
Review №16

I have a smog cert on my Chevy Monte Carlo and it is running strong. HAPPY to be in the USA. God bless America.

Lo
Review №17

This is the absolute worst shop they not only overcharge they cant even smog our vehicle they charged my mom over 600 for nothing no smog just a hole in her pocket. Shes an elderly woman and i know thats why they took advantage of her. Dont bring your car to these guys.

Mi
Review №18

I have a lot of respect for this place. Good workmanship, fair rates. A little guy business worth supporting.

Wa
Review №19

Very nice people to do business With, Happy New year, Blue Ribbon.

Na
Review №20

Fast and efficient! Dropped off our motorhome in the A.M. they advised it would be a couple of hours due to customers ahead of us. They called is about 1 hour later to advise the test was complete. They are very pleasant and friendly. Will be back and will recommend.

Di
Review №21

Over priced.

Ra
Review №22

I havent even been to the shop but I had to give them thanks. Im a diesel mechanic and work on a few things on my personal Ford. Recently I changed out the PCM and called them up to have the new one programmed. I was on hold for a little while but I didnt mind because the secretary asked a few people there and found out that since I ordered it using my VIN number, it was already programed to my key and set to CA CARB standards. I appreciate the help and professionalism. Thank you so much for taking the time out of your day

Bi
Review №23

Car was returned full of dust as of it were left outside with the windows down

PS
Review №24

Clean and professional auto repair shop. Good people that want to make an honest living ,

Be
Review №25

Staff was friendly and fast. Smog took about 30 minutes from start to finish. Very quick with no fuss. Definently bringing my other vehicles here again for service!

JO
Review №26

Satisfaction Guaranteed. Responsible and professional technicians.

Ki
Review №27

Quick friendly an inexpensive

Me
Review №28

My husband was taken advantage of by this shop. My husband is an honest, hard working man whos kindness resulted in him being taken advantage of. Our car has never ran worse than it did after being worked on by Blue Ribbon Automotive and to make matters worse, we were charged twice as much as other neighboring shops would have charged. My husband failed to verify that the price that was quoted was a fair price until after we picked up our car. I suggest you stay clear of this shop

Lo
Review №29

I have been going to Blue Ribbon Automotive & STAR SMOG, now for the past 10 years. THEY ARE HONEST AND FRIENDLY. I wouldn’t go anywhere else and always refer people to Blue Ribbon Automotive & STAR SMOG AND for that reason I give them 5 STARS.

st
Review №30

Great shop, ladys up front super help full. Thank you for doing at Great Job for me.

Le
Review №31

I had to smog my 1988 RV and Blue Ribbon Automotive took care of it with no problems or hesitation. Passed and I was out of there. I will be coming back to smog my other vehicles!

su
Review №32

Tawny was great, she really knows her cars. Great skills. Thank you

Sa
Review №33

Got me in and out in under 30 minutes for my car smog. Professional staff, nice waiting room.

Je
Review №34

Always professional and a great place if you like to make appointments and drop your vehicle to get work done.

Ja
Review №35

The best place for car service.

Jo
Review №36

Came in to have my ac charged before summer. It worked when I pulled in just wasn’t blowing as cold as it should. After charging it and me paying to have it done they say now the compressor isn’t working. It now blows hot. They say bring it back in the morning to diagnose the problem $139 for that. Then they tell me it will be over $1000 to fix it now. Use anyone else don’t let them screw up you ur car.

Ma
Review №37

Good people wonderful service.Honest good quotes and services that need to be done is done in timely and costly manner.Does what they say theyre going to do.

Ch
Review №38

Just dropped off my Infiniti and had my smog completed and it was quick and easy. This was the 2nd time Ive brought a car for a smog. Best place so far and front staff was great! Thanks!

Ri
Review №39

This is a top notch shop. The diagnostic specialists are first rate. I dont believe these negative reviews. In fact, I saw them and thought, I gotta take my next smog check there to see whats going on. Sure enough, looks like their competitors are playing dirty and making up stuff. I took an old beater van in there with over 300k miles. It would have been a gold mine for a crooked shop. But Blue Ribbon passed it, no problem. Its still got a few more miles left, the technician told me with a smile. As a mechanic, Ive learned that youre a lot better off to go to the best outfits if you dont have the equipment to do it yourself. That way you dont get taken advantage of. The thing that kills me about some of these reviews is that if your car does fail the smog test, a good shop gives you a list of what is needed and provides you with an estimate that has to fall within a 10% range, I think, if you want them to do it. You can have anybody do it! You can do it yourself, if youre handy. The first thing Blue Ribbon does is help you with the California financial assistance program to save you money - up to $500. Theyve got signs on the wall telling you about it. And no, Ive never been in there before. Dont know them personally. I can recognize a good shop when I walk in, thats all. I just get pissed off when I see negative reviews running down a good shop with honest, hard working mechanics.

Do
Review №40

First time here. Just purchased a used vehicle and needed a smog without the long wait. I must say, the way was very minimal and the customer service was excellent! They’ve now gained a longtime customer!

Ja
Review №41

Professional and very fast. Dont believe the bad reviews. The staff and owner are very good people. This place is on the top of my list.

Jo
Review №42

Very professional and knowledgeable shop.

Cr
Review №43

They were fast and nice I even got a text with the diagnostics.

Ro
Review №44

Took my 08 Ram in for a/c blend door issues and when i called was told $820. I dropped my truck off with them to fix the issue. The first night that i dropped it off they parked it out back with a lot of stereo equipment and light bard on it and no security measures in place. That same night someone broke the window out rummaged through everything funny thing is all that was taken was the owners manual. They also pried open the toolbox in the back of truckand destroyed the locks and lip of box. Owner said he would take care of it but all it has been is about 2 months of excused.They never called me to give me an update on the truck but everytime i called to see what was taking so long they would say oh we found more wrong. The final price for the repairs was $2600 and they still have not taken care of the box issues. Everytime i call it is an excuse. Hasnt had time then he was sick then it was in the back of his truck at the tint shop and today he ordered it online and it hasnt got here yet. Very poor customee seevice and dont take responsibility to take care of customee . Will never use them again and will tell nayone going there not to.

Vi
Review №45

This is the only smog shop I go to. They are very friendly an efficient. Merry Christmas to the entire shop.!!!

Pe
Review №46

Great customer service and they do a wonderful job. I will continue to bring all my vehicles here.

Me
Review №47

Polite and nice service. Willing to answer your questions

Şi
Review №48

Hi ribbon family and hi Mike :) l watch you TV my from is Turkey. Good luck and good working bros. See you ( Richard is very enteresting man ahaha )

We
Review №49

Really good service. I was there for a smog test but they do regular auto repairs too. Smog test was just under $35.

Jo
Review №50

Lue is great young hard working guy. Very helpful..

Ra
Review №51

They were great before but now they have some new faces. I do believe this place is a scam I have not ever had a problem before but now I go in with a car that I have never had an issue with and walk out with a engine light. They dont say much in how to help or let me know about the CAP program they just said to pay them $99 for a diagnostic it made it sound like they are after the money more then helping. A few hours later my engine light is gone and now I would be taking my business elsewhere they lost this customer.

Da
Review №52

Great customer service. Reasonable rate and prompt service. Very happy overall.

Gl
Review №53

Great people doing great work. Very pleasant staff.

Wi
Review №54

I love this place every time i come here they always take care of me and my mom

Da
Review №55

I always go to Blue Ribbon..... Tawny and Lisa are so friendly. Thanks for simplifying the experience!

Ca
Review №56

They always have been honest with me. Always fixes the problem and also does all of my smog tests

Da
Review №57

Very good and very efficiannt auto service good hard workig mechanics who know what there talking about how do i know? retired mechannic myself ask for mike ownner

Ra
Review №58

Their customer service is great. Very friendly. Have you in and out fast.

Jo
Review №59

Mike and his crew there are great....very knowledgeable and honest

Br
Review №60

A+ passed smog 1st try, even had a vacuum leak. They showed me were it was and I fixed it myself when I got home.👍

Ra
Review №61

Watch out for their hustle will tell you the computer is not reading charge you $40 so a regular smog ends up costing you $80

an
Review №62

I am sharing my experience hoping to spare anyone else of the most frustrating and exhausting time I have ever experienced in trying to get my car smogged. I had a 1989 Acura Legend that needed a star smog inspection. I took my car to Blue Ribbon Automotive which I regret doing. My Acura had always passed smog and after visiting Blue Ribbon, my car was failed. Blue Ribbon Automotive was paid several hundred dollars and they did absolutely nothing to help my car pass smog. All they could do was ask for more money, more money. It seemed as though they did not have a clue and did not know what they were doing. It was obvious that they were guessing of the necessary repairs, at my expense? At the time, if you qualified and were having to spend over a certain amount on repairs, you could go to the California State referee for assistance, which I did and I was awarded the maximum amount for repairs. I basically took a blank check back to Blue Ribbon and received nothing in return. I really regret going to Blue Ribbon Automotive because after having my car for 30 days, they still wanted an additional 125 dollars for an oil change. When I left Blue Ribbon, my car ran WORSE than it EVER had. The car failed for high COs which means the car was running rich. Blue Ribbon said it needed a distributor. I took my car to two other independent mechanics for a second opinion and I was told that the distributor shaft only had a very minor oil leak and by replacing the distributor, it would do nothing to lower my cos and help me pass smog. After showing the smog papers to the independent shops, they pointed out that according to the first and last smog performed by Blue Ribbon, none of the repairs they performed did ANYTHING to help my running rich issue. THE CAR WAS RUNNING RICH AND BY REPLACING MY $700 DISTRIBUTOR, IT WOULD NOT HAVE HELPED MY CAR PASS SMOG! The mechanics at the independent shops laughed and shook their heads but were nice about it, I felt so screwed. What I needed was an HONEST mechanic. I understand that people make mistakes but Blue Ribbon made NO apologies nor did they want to make it right. They took every penny I had plus money from the State and my car ran so poorly, I could barely drive the car to the State Referee. The car was running fine when Blue Ribbon started working on it. Ultimately, I was offered $1,500 dollars by the state to retire the vehicle. I took the money because Blue Ribbon had left me with a car that was not drive able, did not pass smog, I was left with no more savings, and I was several months without a car to drive before all was said and done. My case is documented with the State of California and my name is Dan Anderson. In my opinion Blue Ribbon has no business doing smog checks and I would never take another vehicle to this institution.By the way,I do not believe the review written by Rick Masters which states I dont believe these negative reviews. In fact, I saw them and thought, I gotta take my next smog check there to see whats going on. Sure enough, looks like their competitors are playing dirty and making up stuffHa Ha, yeah, looks like a legitimate review,I have a good idea, lets take our car to a shop with a lot of negative reviews to see if the negative reviews are legitimate Is Rick Masters aka Mike Myers or someone Mike knows?? So self serving, I do not believe this review and it does not make much sense.

Jo
Review №63

Jamie lee curtis said this was a great shop LOL

Ed
Review №64

Hailey at the counter was very professional and friendly,service was excellent

Ar
Review №65

Plenum gasket 27.43EGR valve gasket 2.80Brake cleaner 8.23Antifreeze 24.99Fuel cap 10.00Clean EGR passage 49.50/30minutesIntake manifold 376.20/3.8hoursDiagnostic/1.75 hoursLabor: $600.70Parts: $73:45Total balance due: 679.48$Then they asked me if I want to pay over 300$ to install a new catalytic converter and I said no!!!!! All I wanted was to pass smog it just needed EGR/ and a new catalytic converter.i got charged 600$ for labor and diagnostics!!!On top of that Mike Myers wife was yelling at me and hung up on me over the phone and I was being very respectful to her. Mike I would like to talk to you ASAP!!!! This is rediculous

Co
Review №66

Brought a work vehicle in here needed a quick turn around Lisa did an amazing Job of working with us and got things handled quickly and professionally. THANKS LISA!

Ch
Review №67

Was told there would be zero wait to get my car smogged, and that the process would take 15 minutes. Thirty minutes later, it had still not been touched. The car was finished after a one-hour wait, only 10 minutes of which actually involved Blue Ribbon working on it. 10 minutes for $60--not a bad business to be in. Ill be trying another shop on Schirra next time I need work done, though.

Ch
Review №68

I went to the DMV to change my car over into my name and they said i needed a smog and i noticed Blue Ribbon right down the street and decided to go there. I walked in expecting to have to make an appointment for another day. They said they dont do appointments but that there was only a couple of people ahead of me and i could do it that day. so i said ok and within 20 minutes my car had passed and i was on my way back to the DMV to finish up. I was very satisfied with the speed of service and the reasonable price of $60. It was a great experience, with great people. I will make sure to use them for all of my future smogs and my car has had some trouble lately and i plan on taking it to Blue Ribbon to get fixed tomorrow.

da
Review №69

People are friendly but they take forever with your car and dont even bother to call you when they have worked on it. My suggestion, make this place your last resort. Meaning, only go here if you really need to like if your car died and Blue Ribbon was just across the street.

Wi
Review №70

I tried smogging my car at another smog place, they told me it couldnt communicate with there machine and couldnt tell me why.. I went to blue Ribbon , Prompt courteous service and my car passed. I will be back

Al
Review №71

Had my AC retro fit from r12 to r134a they did a great job, had great service, and did it at a reasonable price

Ja
Review №72

Good, friendly service and competitive pricing.

Ge
Review №73

Avoid at all cost! They will try and scam you for every cent that you have. My car has a legal aftermarket cold air intake, and the car has not had any problems passing until a couple days ago that I decided to take it in here. Took my car in to get it smogged, and after doing the test they told me that it had not passed. I looked at the test results and everything passed except for a visual inspection. They had told me that I had tampered with the pcv wiring, that it was not connected. Why didnt the guy tell me that it was not connected in the first place before doing the test. Honest people would have told customers before. Charged me a fee of 51.00. Okay, I was not mad about him not letting me know before hand.What I got mad about was the fact that the following day I took in the instructions manual for installing the intake to show the guy that everything was indeed connected correctly. He agrees that everything was indeed okay, but then comes up with another excuse not to retest it for free. At the time I had the intake as a short ram intake and he goes on to tell me that since my intake was not designed to be short ram intake but rather a cold air intake he wanted me to install the extension pipe and take it back in for a retest and another fee. Argued with him that short or cold air, are exactly the same thing, and that the other pipe was just a mere extension to the short ram and that it would not make a difference in test results, and people could make it short for rainy weather conditions. Left angry. Took it to another shop and I asked the guy about the short vs cold air and he told me that it would make no difference. He didnt even mention tampered pcv wiring, as everything was connected correctly from the start. Car passed and no I did not pay him to pass it.

Da
Review №74

Rip offBeware of this shopThey lost my businessSave your money and go elsewhereA lady thats work there call me if it will be ok to intill a 85 dollar part with I have to payI said go aheadBut there put more parts on it without my okCosting me over $200This had been 2 years ago and still piss offMike or anyone else there dont call me again

mo
Review №75

Staff is really nice and helpful.

Ga
Review №76

My vehicle has always been meticulously cared for and ran absolutely perfect before coming here for an overpriced smog check, and now immediately after my fuel level sensor is mysteriously starting to fail.

Sa
Review №77

Good people. Took care of my problem professionally.

Jo
Review №78

The smog service was very quick and through. It was in the computer the next so I could register my vehicle through the machine.

Ji
Review №79

Mike Myers is a good business man holds up on his word !

Eb
Review №80

Great customer service 👍🏽👍🏽

Ji
Review №81

Ripped me off×! I told them what the problem was yet they replaced spark plugs, caps rotor which were only 1 year old, 3000 miles. The issue was a loose wire in the distributor. They also ducked me in for a new carburetor which hasnt worked correctly since installation.

An
Review №82

They are so unreliable and total ripoffs. Worst experience ever!

Jo
Review №83

Fast service, family owned business, friendly staff

bi
Review №84

Great job and passed

Ju
Review №85

Dont waste your time or go to waste time took 4 hours for smog and oil change and I got my ass chewed out because it was a company truck oh and there were only two cars in the shop at that point

Fr
Review №86

Its a great place

Pa
Review №87

Good service, friendly staff

Al
Review №88

Good service very clean

Da
Review №89

Fast and very courteous !

Me
Review №90

Awesome service!!

Mo
Review №91

Awesome customer service

Ki
Review №92

Great service

Ji
Review №93

Fast and friendly.

Jo
Review №94

Sneaky outfit

Ma
Review №95

😐😐😐

Or
Review №96

Muy Mal cervisio yeve mi carro y todo Melo dieron muy Mal pesimo servicio

Al
Review №97

I am writing you from turkey. I watched your workplace on TV. Its a very successful renovation. I hope you will continue this innovation and beauty. Greetings to employees. Good luck.

Dm
Review №98

Seen on Discovery and so excellent

An
Review №99

Great service.

Ar
Review №100

Seen on the transfer of Garage Rehab)

Information
62 Photos
100 Comments
4.2 Rating
  • Address:6600 Schirra Ct A, Bakersfield, CA 93313, United States
  • Site:http://www.blueribbonautoandsmog.com/
  • Phone:+1 661-398-0305
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Diesel engine repair service
  • Small engine repair service
  • Smog inspection station
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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