Patriarchy at its finest.

If you have minimum standards for morals ,ethics & do not want your money going to someone who doesnt- look elsewhere.

We have done over 200 projects in Austins urban core, a majority of them had important trees we wanted to protect/make prosper or difficult tree challenges. Many of them had both.After trying other arborists, we now work exclusively with Keith and his team. His passion for trees and sustainability, commitment to customer service and thorough understanding of the big picture are what attracts us. He blends and balances all this beautifully, whether you are a professional developer or individual homeowner. Keith takes the time to not only assess the facts on the ground with his industry-best expertise, but to understand YOU and YOUR needs and ALL relevant context. This easily makes him stand out from other options out there.Add the fact that his rates are more than reasonable, he is extremely well respected by all local authorities, they’re a cool local business worth supporting and that he’s just a good dude to be around, and the choice becomes easy.Simply put, Keith and Austin Tree Experts are the way to go—no other option offers all they do so comprehensively or with such balance and service. Keith will make your project better AND let you sleep better at night and that’s golden!

A few years back I hired Austin Tree experts to install 4 trees. I got unhealthy specimens. That wasnt even the worst of it. I requested and was willing to pay for a jackhammer as I live on limestone. I came home to find that not only did they not bring a jackhammer, they sawed off all the root balls to get the trees in. When I spoke with management they were apologetic but they did not offer a refund, nor did they replace the trees that were maimed in installation. Most of the trees died. The one that survived is a bad specimen. Split branches for example that my arborist said should have never been installed. I now have to replace the lone survivor as it is in poor health despite attentive care. Several thousand dollars wasted. Beware.

Ive used these guys for the last 10 plus years. They have treated tree pest, evaluated our trees, and performed pruning. We have enjoyed working with them. They have been professional, timely, and priced competitively.

I first contacted Austin Tree Experts, via the online request form, on June 3rd to request an estimate for the trimming of the trees in my front yard. I was quite impressed as got an almost immediate response. I scheduled an appointment for 4:30 on the 4th; however, I received a call that morning letting me know they needed to reschedule because the expert they were going to send had to pick his kids up from school. I rescheduled for the 10th at 4:30, I had to take one hour of vacation leave from my job as I work downtown and it takes me 40 minutes plus to get home. When no one had arrived by 4:50 I called and was told they would contact the expert to see where he was. I received a call back that the expert had forgotten about the appointment and we would need to reschedule. When I requested an appointment after 5:00, so I would not have to take additional vacation time off, I was told the expert would have to ask his wife if it was okay for him to work past 5:00. I was very upset at having wasted an hour of my vacation time, so I ask for the owner of the company to call me. I was told he would call me the next day, which would have been June 11th and I still havent heard from him. Not only did I not get my trees trimmed, but I lost an hour of valuable vacation time. The next time my boss tells me I have to work late, I think Im going to try the line of the expert and tell her I have to ask my husband.