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hopkins tax & consulting
1205 Sheldon Cove # 2-L, Austin, TX 78753, United States
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St
Review №1

Honestly I can never give these folks enough praise. Always on top of things and communicative. I started using Hopkins Tax and Consulting back when I was in business for myself and taxes were complicated. Now even though I am no longer in business for myself, Charles and his amazing tax professionals are still finding ways to save me money and help me to plan for my retirement.

ku
Review №2

Do not use this company!! I submitted my tax information 3 months ago and paid $574. I have yet to receive any phone call or email about my returns. I have called several times only to find out they misplaced my information. Then it’s been excuse after excuse about how busy they are. Now because of their negligence my taxes will be late and I will incur a penalty. On top of all that, I still don’t have my returns or my money! Do not use this company! Worst experience ever!! -Matthew Jones

Ja
Review №3

Amazing company! Ive been with Hopkins Tax for 2 years now and they are beyond fantastic. The staff are so friendly, professional and detailed. Their portal is extremely easy to use and emails are always answered in 24 hrs or less. Highly recommend Hopkins if you want your taxes done right and on time!

Jo
Review №4

I have been using Hopkins for two years now and I have been very pleased with my experiences, especially during the Times Of COVID. Scheduling was easy and they were very thorough in my preparation. Easy to upload necessary documents. They take the headache and navigation out of tax prep for the self-employed.

An
Review №5

Sanel was extremely helpful, clear and direct in our free introductory consultation. They didnt try to sell me on unnecessary services, and in fact advised against them when I went over my tax situation. I would recommend this firm to anyone.

Go
Review №6

Most professional experience! I would highly recommend Hopkins company!

CH
Review №7

It was all good in the beginning, didnt pay attention to my QB account thinking it was all in hands of the professionals however, they never kept up with the QB entries or reconciliations. I have two entities with them, Its now March and they still havent reconciled my 2020 books therefore, I cant file my taxes yet. The lack of communication is unacceptable, I am very disappointed. Never again. I do NOT recommend this business.

Ri
Review №8

Marie is a true asset for Hopkins Tax & Consulting. In a world where its easy to forget the small things, Im grateful for people like Marie and Hopkins Tax & Consulting that hold true to their company vision and promise to their clients. The 4 Cs are not just some fancy literature on their website.Its what they do!

Er
Review №9

This was our first year using a professional to help with our taxes. We had an idea of what the results would be and wanted a 2nd set of eyes. Charles went above and beyond my expectations! Not only is he knowledgeable, he helped us to plan for future years & how to be in a better situation moving forward. He was patient as I asked several questions trying to gain a better understanding of it all. He’s creative; helping us to think of ways to maximize our situation. I’m so pleased with the experience and results we received from this company and would definitely recommend him to others. Thank you again Charles!

Ev
Review №10

I am beyond impressed with Hopkins Tax & Consulting. I have worked with them for the past six months and everyone on their team is very professional, helpful, and simply just pleasant to work with. I highly recommend to those looking for help with anything tax related.

Jo
Review №11

Excellent first first visit to Hopkins Tax & Consulting. Everything from the warm reception walking in the door, to the actual consultation itself was e outstanding. As an accounting advisor, Charles has the requisite capabilities and expertise to be a great accountant, but his real superpower is that those hard skills are coupled with empathy and care -- hes willing to take his accountant hat off to make sure hes giving truly holistic advice (not just narrow accounting advice) to his clients, and that is incredibly powerful (and differentiating).

Ca
Review №12

I have been working with Charles for roughly 11 years now. He and his staff have always been super professional and incredibly helpful! They put forth every effort to provide quality customer service to ensure that you are put in the best financial position possible.

Th
Review №13

Hopkins Tax is the best. Been with them for a decade. I recommend them to everyone and anyone who uses them has thanked me.

Mi
Review №14

Charles and his team are top notch. They often find opportunities for us to reduce our tax burden or catch things that we would miss if I had to do our taxes ourselves. They are always very professional and very responsive. I am so glad we got referred to the team and look forward to recommending them to others. Thank you for the great service and for maximizing our tax return with all the recent changes!

mi
Review №15

Hopkins tax accounting does a fine job. Their team members and receptionist are all friendly and kind and warm. Their office is inviting and well kept. I’ve personally worked with Charles and enjoyed and benefited from his advice. They have a nice secure portal for client documents. Also, I find their prices to be competitive and reasonable. In fact, it appears that their 1040 prices are extremely well priced in my estimation.

He
Review №16

Ive used Hopkins for the last 2 years, after my regular tax guy retired after 20 years together and havent regretted it. Theyre very caring and make prompt corrections if we discover a difference or mistake, which is always critical for customer service when dealing with complicated tax returns.

Sa
Review №17

From the moment we walked in, to the moment we left, the Hopkins tax team made us feel informed, helped, and welcomed. Not only is the office in perfect order, but the team is top notch, too! We would highly recommend Hopkins Tax and consulting to anyone seeking quality customer care and informed professionals to take care of all their tax needs.

lo
Review №18

A very down to earth experience. Also, up to date with technology giving you the freshest information out there. Went there for my first free consultation and will definitely continue doing business with them.

Da
Review №19

Just had my first phone consultation. I feel I’m in a deep pickle and a friend recommended me to them because they helped her. I must say after talking to Charles I don’t feel as nervous now. They shoot you straight and give other options that may better suit your situation. Can’t wait to take the next steps.

Da
Review №20

Charles is the man. He has been helping us with our taxes for the past year or so. I have always been a DIY taxes guy, but things were getting too complicated for us this past year with multiple small businesses and a home purchase. It has been really nice to be able to hand off things to our accountant. First thing, Charles is TRUSTWORTHY. Thats the most important thing when dealing with financial matters. Sadly, that cannot be taken for granted in todays world. Secondly, Charles knows his stuff and will save you money. Thirdly, he is a great guy and very accessible. One of the best parts of working with Charles is that his price includes tax consulting throughout the year. I would encourage you to take advantage of his advice any time and not just during tax season. It will end up saving you time and the money in the end.

Sa
Review №21

Excellent firm, loved working with Patti, very thorough and organized. They can really breakdown the tax code and provide an easy to understand application for everyday use. Will definitely be using Hopkins Tax and Consulting for filing my taxes in the years to come.

Sa
Review №22

2018 Experience: Returned to Hopkins Tax this year since we were so satisfied with the service last year. Again, we received a very high level of attention to detail that helped us for the first time in a few years actually get a return! There are several little nuance tax write offs we would have missed ourselves / know HR Block misses because we used them in years past. He gives you his undivided attention, goes through your paperwork and asks relevant questions. Happy customers two years in a row and plan to return again next year!2017 Experience: Very happy with Hopkins Tax. We had a great experience from the initial phone call to the in person meeting. He spent over an hour and a half with us going through our taxes and helping us find opportunities for deductions that no one else had covered with us in our previous two years of having people help us with prepare taxes. Heated up helping us save a ton of money on our return and we look forward to seeing him again next year.

RO
Review №23

So far working with Hopkins Tax & Consulting has been very convenient for me and my schedule. I was able to speak with someone on my first phone call attempt instead of having to leave a voicemail. My initial consultation was over the phone which I personally appreciate with my schedule being so hectic. Then to find out, I can send them all my documents electronically instead of dropping them off. And lastly, Charles and I met virtually through Zoom. I am excited to be working with Hopkins on this important matter.

En
Review №24

Sharp and Savvy, these business consultants and accountants have been thoroughly guiding us through complicated tax and business matters. They’re organized and intelligent... just the type of professional your business needs.

Go
Review №25

Hopkins Tax and Consulting has an excellent team of individuals that are passionate about the services they offer! They assisted me with business formation and were diligent in response, review and results! I recommend them for all your tax and business needs!

Ky
Review №26

Charles and his staff are amazing to work with. I have known him both professionally and personally for 20 years and you will not meet a better person. They will help you maximize your return while providing a fast and pleasant experience. Excellent tax accountant and a great person to be around.

Ju
Review №27

My husband and I have been using Charles since 2012 and year after year he goes above and beyond when filing our businesss income tax. To begin, he comes to our business which is HUGE and majorly convenient. He also makes sure we get every penny back possible, also another major plus for a business owner. Charles makes the process so incredibly painless and smooth, an ideal way of operating while filing taxes! Several of our friends have obtained help from Charles with their taxes and every single one of them speaks very highly of their experience. Please do yourself a great favor and call on Charles to help you.

Bl
Review №28

I would highly recommend Mr. Hopkins. He was very patient and asked so many questions that I hadnt even thought of. He was trying to make sure that I got every penny back. He is so knowledgeable and quick. I also loved that he came to my home. That was a huge time saver. I will continue to use Charles for our taxes.

Fe
Review №29

Consulting with Charles was truly invaluable. He is genuine and offers advice selflessly. The information and support provided are transformational and will definitely allow me to see results and reach the level of success that is unparalleled to my past strategies. He provides top notch customer service that is so often lacking in this industry. Thanks Charles, and I appreciate the value who have brought into my life.

Ro
Review №30

Crystal is absolutely amazing to work with. Very patient with me and extremely responsive. She has saved me tons of money by her tax knowledge. I highly recommend them, especially Crystal!!

Fr
Review №31

First time client. Very happy with the service! Everyone was very helpful but Patti in particular made the experience very smooth! I am already recommending them to people I know.

em
Review №32

This was my first experience working with a tax professional, and everyone I interacted with (Krysten, Sanel, and Crystal--I didnt meet the boss) exceeded my expectations. The office is well-run and welcoming, the scheduling is quick, and I got all my (many) questions answered within the one-hour appointment plus a 15-minute follow-up call the next day. I especially appreciated that they were able to offer a consulting service at an hourly rate--highly recommended if youre filling out your own returns but have questions and want to save a few hundred dollars.

Lo
Review №33

I am a small business owner and my husband is an engineer (read: very black and white) and Charles and his team have been AMAZING to work with... I cannot recommend him enough and so excited to FINALLY find a CPA who responds, is thorough and is personable. We will be working with him for many years to come!

Al
Review №34

Charles did a great job resolving an issue that one of our clients had. Initially there was a miscommunication between our mutual client and one of the tax accountants, but regardless of fault, Charles went above and beyond to resolve the situation.They may have not been perfect initially, but once the issue was brought to their attention, they did everything possible to ensure the complete satisfaction of our mutual client.This is the type of service that I appreciate and want shared. Good Job Charles and team! I was very impressed on how you handled the situation.

Eu
Review №35

Hopkins Tax is super responsive. I had an urgent question concerning tax on proceeds from the sale of stock options, and the accountant I had used for my last tax filing was on an extended holiday and unable to help me. Charles was able to immediately answer my questions and recommend what I should do, and he charged me nothing for his professional advice because it was my first consultation. He is very personable in addition to being professional and highly knowledgable - definitely doesnt fit the boring accountant stereotype. I am seriously considering changing my accountant based on my meeting with Charles.

AL
Review №36

First year to hand my taxes off for preparation. I contacted Hopkins based on a referral from another financial professional. Very satisfied and glad I did. Highly recommend them.

Da
Review №37

I met with Charles for the first time this year and he was extremely helpful! Not only did he help me to prepare and file my taxes, he also taught me the reasoning behind the things he was doing. It was a very pleasant experience and I would suggest that everyone give him a try. He is very personable and social as well :).

Br
Review №38

Charles handled our 2016 personal tax return in an efficient and timely manner, asked all the right questions, found us some savings I wouldnt have found on my own, and generally met or exceeded all our expectations. We later had some additional tax planning questions and called him for advice; he offered wise counsel on those as well. We are glad we found him and recommend him highly based on our experience.

Da
Review №39

Two years in a row Ive had a great experience with Hopkins Tax & Accounting. I have a fairly complicated tax situation, but their process helps me understand how to maximize my deductions and identify opportunities for tax planning in the year to come. Id highly recommend this firm for personal and small/medium size business tax work.

Ma
Review №40

This firm is a marvel of efficiency and professionalism. We were impressed with the sheer enthusiasm Charles Hopkins has for helping people manage their money. He is honest, hardworking, and smart. This company demonstrates high standards of integrity while treating people the way they want to be treated. Charles helped us find several ways of taking allowed deductions which we had not thought of.

Co
Review №41

I thank Charles for taking the time to sit down with my husband and me and to go over our taxes so thoroughly. I am thankful that so many errors were found and corrected. He is great to work with and I would recommend his company to others.

Ja
Review №42

Charles is amazing! The first year we used him, I was dealing with lots of 1099s for contract work and I hadnt paid any estimated taxes. When wed tried to do it online ourselves, the amount we owed was huge. Charles was able to meet us and work with all our complex stuff and find places where we hadnt considered taking deductions. The amount we owed was greatly reduced and he got us set up on a payment plan. He also got me set up on estimated taxes for the next year, and, along with some guidance on when/where/what to claim as business deductions, this paid off majorly this year! Charles is super personable and friendly, and really takes the time to talk with you and discuss your entire situation. He really knows his stuff and I cannot recommend him enough. Worth. Every. Penny.

Do
Review №43

Charles is a wonderful person and an expert on Tax and Accounting. I’m very glad to have met him and that he agreed to do my taxes and consult with me.After working in multiple departments of the IRS myself including time as a Workleader and Classroom instructor, I was very motivated to find an expert who could handle my tax filings properly now that I’m once again self employed.I believe Charles is a great example of an Enrolled Agent and I wish there had been more people like him in the Customer Service Department of the IRS where I once worked.

Ti
Review №44

Ive met with Charles the past two years in tax season and both times have been such a great experience. Ive pointed 5 or 6 of my friends to him for consultation, and its easy to do so without any hesitation. He knows what to look for once it comes time to file, and hes offered so many good tips on tracking the right kinds of expenses throughout the year between meetings.

Le
Review №45

2017 was our first (and last) tax year to work with Charles. It’s now Feb 2019 and we are STILL dealing with our 2017 filing. Without consulting us, Charles and his office decided to file an extension instead of filing our return on time in April, as they had assured us they would be able to do. We were not told about the extension until late on April 16th after attempting to get information for days and weeks prior. Due to not filing and paying on time, we were hit with an almost $400 penalty by the IRS.Charles assures us that he & his office filed the proper documentation with the IRS to have this penalty fee waved. However, we continue to receive notices from the IRS with interest attached to the original fee, and are now receiving notices that the IRS will seize or levy property for payment of that penalty. Charles was less than apologetic and showed a lack of interest to help when told of this latest notice.After calling the IRS ourselves, it was brought to our attention that Charles only submitted half of the paperwork needed to wave the penalty fee. We were able to get the fee waived ourselves in one phone call! But we still have to pay the interest out of our own pocket for months of lack of follow up on the part of Charles and his office.He has made excuses, citing the busy tax season and employee turn over as to how we fell, and continue to fall through the cracks. As a CPA, your job is to take care of your clients in the height of tax season and beyond. We do not feel we have been valued or cared for AT ALL in this past year - tax season or no tax season.Charles, you and your office have taken the stress of filing and paying taxes as a small business owner and added to that stress exponentially. The amount of time we have spent dealing with this mess has caused tears and taken money out of our pockets. We are small business owners with small children and this has hit us harder than just a few hundred dollars. To say we are disappointed in the job we hired you to do is a gross understatement.

As
Review №46

After puzzling for days over how to properly report some changes in my tax situation last year, I finally decided it was best to contact an expert. I chose Charles after reading another glowing review from a customer (who, like me, was a self-employed freelance designer), and I couldnt be more pleased with my experience. Not only did he help me understand how to file my taxes for my new situation, he showed me tons of deductions I was missing, and the result was that I owed even less than I expected!Id highly recommend Charles as a tax preparer. Hes awesome!

Li
Review №47

Charles has been doing my taxes for the last 5 years. He helps me save every dollar possible when preparing my taxes. Throughout the year he offers tax planning advice and is always available to answer any questions I have. Ive also recommended him to several friends who have had great experiences as well.

ch
Review №48

Charles is a great guy. He travels to you and he explained everything clearly about our taxes, even gave tips on how we could save money for next year. If you want someone trustworthy to do your taxes then go with this guy.

Mi
Review №49

We have used Hopkins Tax & Accounting for 4 years for both personal and business tax and accounting services. Charles and teams deep expertise, ongoing consultation, and attention to details have been incredibly impressive, and a total blessing to us. I HIGHLY recommend them - if there were a higher rating that 5 stars I would choose it!

Ph
Review №50

Charles is not only a great CPA; but a great person as well. While I had only set up an appt for 2 hours Charles and I went through ALL of my documents for 3.5 hours and was gracious enough to not charge me extra. He is handling my 2014 & 2015 filings and I have a feeling this will be the start of a fruitful and lasting business relationship.

Su
Review №51

This is my first (and last) year to work with Charles. As of May 7, he had not e-filed my taxes! He was paid in full before April 15, we met and discussed the filing on April 3--two weeks before the deadline to file it.After reaching out to him several times, he did file my taxes and gave me a full refund of my tax preparation fee.When I looked in my file to determine by estimated quarterly taxes, they didnt prepare anything. When I asked for it, they posted a cover sheet for the quarterly taxes, but still didnt tell me how much to send in. I believe incompetence is the word to use here.I think Charles is a nice guy and that he might be good at what he does, however he apparently has trouble managing employees and had several resign right at tax filing time. Every time I talk to his staff, they make the excuse that they are new, that the old employees left, and that theyll get back to me--which they never do.One skill Charles has been able to demonstrate is that he is really good at apologizing for all the mistakes his staff has made. Ill be finding a new CPA.

An
Review №52

Very professional and informative; So blessed to have Charles work on our small business tax returns and look forward to using him in the future. Having him as a consultant impacted me in more ways than I could imagine and I left our meeting excited about the future of my small business.

Lu
Review №53

Charles has been preparing my taxes for several years and now helps many of my family and friends. I highly recommend his services! Best in the business - I wouldnt go anywhere else!

Sh
Review №54

This is my first season completing taxes. Charles Hopkins was truly amazing!! He simplified the confusing tax lingo and helped set up a plan for the next tax season. I will be returning because of his excellent service and compassion for the job.

Mo
Review №55

I contacted Charles shortly before the filing deadline because I was unsure if I had handled a new rental property correctly. Charles was able to review what I had in my return, answer a few questions I had, and provide clarifications and suggestion in some other areas. I really appreciated his help and advice!

Al
Review №56

It was a pleasure to work with Charles. He turned what I previously thought was a daunting task into a great experience. I trust him with my personal and business taxes and highly recommend his services. Plus, you can schedule right from his website for convenience!

Ja
Review №57

Avoid these guys like the plague. They are not CPAs. My interactions with them have proven they have no clue what they are doing. My financials dont match each other nor do they match my tax return. All of which they created. BEWARE!!!!!!!Edit. Im glad you are concerned. You are right. I was never a client. I was just an investor (K1) in a business that dealt with you. Now that I am no longer associated with that business I can speak my mind. Im glad you have employees with fancy titles, however they mean nothing if they are incapable of understanding the basics of GAAP. I hope you have better employees now. But I still wont recommend you to anyone I know.

Ha
Review №58

Charles really is the best. He takes the time to get to know you, your future goals, and your interests. And hes saved me quite a bit of money on returns in the past :) Id recommend Charles to anyone.

Br
Review №59

You will receive service that is absolutely excellent on every level every time. Charles cares about treating you well and taking care of you personally. I cannot recommend Hopkins Tax and Accounting highly enough.

Jo
Review №60

Very pleased with Charles and his team. He was very careful to find everything that would benefit me on my tax return. He also provided feedback and recommendations for me that is beneficial for my future business growth.

Sc
Review №61

Charles is simply awesome! He can handle any tax issue you may have. I cant say enough about how professional he is, yet gives you a sincere personal touch.

Ti
Review №62

I got referred to Charles from a neighbor and he did not disappoint. He came to my house, chatted with me, and saved me hundreds of dollars!!! Charles was exactly what I was looking for, professional, smart, kind, and awesome! I am recommending him to all my friends and family.

Te
Review №63

Best tax and consulting firm ever! If you are in need of services they are the best it can get!

Ja
Review №64

I had a great experience with this firm and would recommend them to anyone needing tax or other accounting services. They are competent, helpful, and good at suggesting practical solutions.

Gi
Review №65

Professional, personable, and caring. Charles is an expert at what he does and will undoubtedly help anybody to the fullest. Thank you and Ill see you next year.

Zo
Review №66

Charles Hopkins is very professional and has a very efficient appointment setting system. He is prompt and courteous and am thankful he took the time to give me a free 15 minute telephone consultation!

he
Review №67

I was in the process of buying home and needed some clarification about receiving gift money. I reached out to Charles and he was nice enough to hop on a call for a quick consultation. Got all my questions answered, thanks again Charles!

Ch
Review №68

Charles is the man. Ive never had such a seamless and hassle free experience. I would and will recommend him to anyone.

Ly
Review №69

I have used Hopkins Tax & Accounting for three years now (two years of small buisness taxes and one year of W2s) and each year is a pleasant experience. Charles is professional and extremely knowledgeable.I reccomend everyone I know here for tax filing.

Ja
Review №70

Charles is incredible. Hard to detail everything he did for us, but lets just say that TurboTax calculated that we would receive a $20 return, and Charles found us over $600.He came to our house to do our return, fielded multiple calls and emails after, and was professional the whole time. Very, very thankful for Charles!

La
Review №71

Charles is the best! He completed returns for us for 3 years now. He even amended our 2013 tax return and found additional deductions to get us a bigger refund!

Al
Review №72

Wonderful experience. Would highly recommend. Cant wait to work with Charles further.

Ta
Review №73

Professional, hardworking, friendly, and incredibly helpful. He cares about each person he works with. I recommend him for all tax needs.

br
Review №74

Excellent service! Thanks guys for the hard work and I look forward to working with your team in the future.

Se
Review №75

Im not sure ive ever had such a professionally enjoyable experience in ANY transaction. Charles is THE man!!! Im blown away by his expertise and personality. Hes a real human who cares and connects with his clients. Such a joy and and someone i cant recommend enough. Thanks to Charles and his wonderful team! Thnk u thank u thank u

An
Review №76

My experience with Hopkins Tax is bitter sweet. We had our appiontment on the March 24th. We arrived the building and no one was there. But we got an email confirmation on March 23rd about the appointment. We called office number and try to look around because we thought we went to a wrong building. 30 mins later Charles finally showed up. He is a knowledgeable tax accountant. Our meeting with him went well. I can tell he cares about what he is doing. I would recommendation him to anyone if you need a professional to help with your tax return. We received a discount because of the inconvenience which we appreciated it. Because of the delay of our meeting, we had to stop before we can wrap up with our returns. His second appointment was waiting. Charles said for the remaining of the return should be done no later than March 25th. We left the office so happy because we went with Hopkins TAX. I was planing to leave a good feedback till today. April 15th and we still havent get our remaining tax done. We have called so many times, and the receptionist have told us so many different stories. You are in line to complete in a few days. It should be done today or no later than tomorrow early morning. Let me check with consultant and give you a call back (Never called me back). I appreciated their service however, I thought the process should been less worry from our past experience with different tax firms. Google reviews helped me to pick the firm when I was looking. This is what has happened to us. Hope it will help out.Once the owner caught wind of what was happening with the receptionist he made every effort to remedy the situation. He was blind sided by this information and took action immediately.

Za
Review №77

This was the fourth year we have used Charles, he has always done a great job for us

Ky
Review №78

Awesome experience with Charles! He had great advice for someone like myself who contracts 1099s

Br
Review №79

Highly recommended. Professional, friendly, fast. Helped find deductions Id missed in the past.

Le
Review №80

CJ and his team have been saving us money for 3 years, I highly recommend his services! Friendly and fast!

Ji
Review №81

Finally someone we can trust with our well being. Charles is fantastic.

Am
Review №82

Hopkins Tax & Accounting helped me with confusing tax issues and has set me up for a successful future with my finances.

St
Review №83

Professional service, great advice, and excellent process.

Information
22 Photos
83 Comments
4.8 Rating
  • Address:1205 Sheldon Cove # 2-L, Austin, TX 78753, United States
  • Site:http://hopkinstaxaccounting.com/
  • Phone:+1 512-829-1088
Categories
  • Tax preparation
  • Accountant
  • Accounting firm
  • Certified public accountant
  • Tax consultant
  • Tax preparation service
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:Closed
Planning
  • Appointments recommended:Yes
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