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RK Audiology
4201 Bee Cave Rd Ste A-102, Austin, TX 78746, United States
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Br
Review №1

I can hear!! I cried when I left the office. I had been somewhat deaf in my right ear for at least 4 years. It was so bad that I planned on going to get fitted for a hearing aid, but my family doctor suggested getting my ears cleaned. What a difference!! RK Audiology had friendly staff and the service was incredibly quick! Worth every penny!

Gl
Review №2

RK Audiology is there for your hearing needs with a dependable professionalstaff. Two thumbs up!!!

Pa
Review №3

Quality staff who are responsive to your needs! And get the job done in short order. Very pleasant!

Ma
Review №4

I went to RK Audiology for an ear cleaning and had a very great experience. I was with Paula and Cassandra who are both very knowledgeable and were able to answer all my questions. They even give me tips on how to prevent clogged ears in the future. I highly recommend them and wouldnt hesitate to go back, either for an ear cleaning or something more involved.

Al
Review №5

I went in for my first ear cleaning ever! Was reasonably priced and quick! Didn’t even take 20 minutes to completely clean out of my ear! Staff was super friendly and fun to be around.

V
Review №6

I am a Lyric hearing aid patient ( these are the type that are embedded in your ear canal for 2 months). I want to compliment Victoria who addressed some issues I was having snd made the adjustment that improved the clarity of my hearing with the Lyrics.

Qu
Review №7

I have been going to RK for years and have always had a great experience. They are so knowledgeable and love what they do. What a great company. I would recommend them to any one who needs custom in ear molds, hearing test. Love these guys

Ma
Review №8

Dr. Victoria Villarreal, who has her doctorate in Audiology, is patient and thorough. She understands elderlys hesitancy on cost and technology but has, through patience and instruction, made my mother the happiest she has been with hearing aids in her 30 years of use. Since returning to Texas, my mother has had their help with everything from testing to repairs to muddling through the insurance to recently fitting Mom with her favorite hearing aids yet, Sonic Captivate (no batteries!). My husband referred us to Dr. Villarreal after she assisted with his getting Lyric in-the-canal hearing aids by Phonak. We are thankful for such a caring conscientious office. Weve been using the office on Bee Caves Rd in The Schoolyard but the staff goes between locations.

Su
Review №9

It was a good experience. Paula covered many areas and discussed everything that I needed to know to begin with. I felt very at ease.

Je
Review №10

Dr. V,Ok, let me give you my first impressions of the OTICON MORE. Spoiler alert… they’re amazing!After I left your clinic I went to grab a burger and beer. While in the restaurant I popped open the app on the phone and it appeared to have switched to program 2 (complex) and the button for that program was “glowing” from dim to lit. The results were indescribable, but I’ll try. I could hear EVERYTHING but nothing was annoying. Only the sounds I needed were there. I could hear the 2 girls on the other side of the room talking, the natural ambient sounds of the restaurant and not only that, I streamed some music at the same time and could still hear all the other sounds including the dude that called my name when my order was ready, all while hearing the room and the music at the same time at a seemingly low volume. No discomfort.It gets better… so I’m sitting there with this big smile on my face about what I’m experiencing and my phone rings. It’s my wife wanting to know how things went and the devices picked up the call flawlessly yet I continued to be able to hear what was going on around me very clearly.It gets even better… I’m listening to music in my vehicle and because of the technology and the open dome I’m able to hear all the usual low/mids and now the highs as well. I can’t remember when music sounded this way but it’s truly a miracle. Of course when I got home I immediately plugged my electric guitar into my pedal board and amp and I’m still grinning ear to ear. To hear sounds that I haven’t heard in decades is a blessing and a privilege and I’m certain it is not just the technology (which may be the best there is right now), but also your care and the detailed attention you paid to my REM during my treatment today.p.s.The care and attention of the audiologist is the KEY to making any of the available devices work properly. If youre going to be investing in hearing aids its worth the drive to Austin to see D. Villarreal and RK Audiology. Trust me.THANK YOU SO MUCH.

Na
Review №11

I came here to get fitted for my custom ear plugs. The staff was super friendly and answered all of my questions thoroughly, and in a way that was easy to understand. Highly recommend!

Je
Review №12

RK and Paula have taken care of my hearing needs for the past four years. Their expertise, service, and care toward their patients are outstanding!

Ju
Review №13

My husband has been a patient for over five years and is consistently treated with respect, patience, and the best professional care we could ask for. So glad they reopened the office on Menchaca!

Da
Review №14

Great doctors - listen well, understand their craft

Mi
Review №15

Incredible service. They go out of their way to make sure that you get what you need and that you are 100% satisfied. I came in for some custom earplugs and Paula noticed that they didn’t fit properly. I couldn’t really tell, but she insisted that they take a more accurate scan of my ear and create a pair of better ear plugs...for no additional cost. AND I got to keep the first pair as a backup. Simply great service.

Mi
Review №16

They were very friendly and patiently explained my hearing loss and the reasoning behind their recommendations. They made it an enjoyable experience... more so than others, I’ve been too. The Martin guitar in the waiting area is the perfect touch.

Bo
Review №17

The people there are extremely knowledgeable about hearing devices, and customizing them to your needs. Since they service the music industry as well, they are very fine- tuned to getting and keeping your settings the best for you. Friendly, service oriented, and the best. Highly recommend RK.

Sy
Review №18

My wife and I bought our first set of hearing aids 3 years ago. The model was near the top of the line and we paid good money for it. However the improvement in hearing was inadequate and we stopped wearing them after 6 months or so.Then last fall my wifes internist recommended RK Audiology. Our audiologist, Allison, throughly evaluated our hearing and recommended hearing aids. She then set them to best compensate for our hearing losses. We are very pleased. Excellent testing and knowledgeable professions made a big difference. Throughout the entire process, they were also very helpful and courteous

da
Review №19

I had issues with my hearing aids from the beginning. Went back to the audiologist (not Paula) where I purchased them and received that is as good as it gets response. Paula had a solution that is working great. My hearing aids went fro OK to great. Thanks so much!

Ka
Review №20

RK Audiology is fantastic. They really know hearing aids and how to best help adapt them to each client. Paula is great, she knows her business. I would not go any place else to get earing aids! Great customer service!

Ke
Review №21

Very easy way to set up an appointment. Timely and professional! Up to date technology and amazing products!

Ma
Review №22

Very professional, efficient and and competent staff. Nice surroundings too. They maintained a high level of hygiene!

Da
Review №23

A very pleasant experience from beginning to end. The staff is professional and takes the time to examine you and make sure everything fits as it is supposed to. Would recommend without reservation.

Lo
Review №24

Oh my! Janet and Paula are amazing! They took the time to see me while i was there, from MN on the spur of the moment.I am SO impressed by their service, knowledge, everything...I am strongly considering coming to Austin for me next set of aids.Thank you to the 2 awesome ones that helped me!Lori (did I mention that I was from Minnesota?)😎

la
Review №25

Returned call w/in minutes and scheduled appointment ASAP which was extremely helpful! The entire staff had such a kind, caring vibe & competent!

Br
Review №26

RK audiology is a very professional and efficient organization. Over the last five years they have provided wonderful service and state of the art equipment for both my son and myself. They are the best.

Br
Review №27

I could not have had a better experience at RK Audiology! I was offered water and coffee when I walked it, I filled out my paperwork in a cozy modern chair and then I immediately proceeded to the appointment. Paula answered all the questions I had while preforming the ear impressions efficiently and professionally. Everything was explained in detail and I even got a pair of $20 earplugs for free to use until my custom ones are completed. Overall I would recommend RK to anybody who needs somebody to take care of their ears!

Ri
Review №28

Super fast and painless. I am a lounge piano/singer in the Austin area and use them for custom ear molds for my in-ear monitors.

Se
Review №29

Friendly and ,above all,honest staff .Making the appointment was easy over the phone.Did I mention that it is a pretty nice location as well?I had my ears cleaned thoroughly and I was able to hear again !!Ill be back periodically !!

Jo
Review №30

I like the intimacy of their offices. You never feel rushed or crowded and their staff is knowledgable and patient. Highly recommended.

Je
Review №31

I recently got a new hearing aid through RK Audiology and am loving it so far. Alison was my audiologist and she was awesome - she helped identified what I was looking for in the new aid, made some recommendations and when the order came in, really took her time to program the new aid, to make sure I was happy with what I was hearing. I think this has to be the first time Ive walked out happy with the programming on a new hearing aid (Ive a severe/profound hearing loss). Thank you, thank you!

Ro
Review №32

Victoria Villareal was great! Very friendly and knowledgeable.

Tu
Review №33

Amazing service and so professional! I would recommend Paula and her team at RK. I had my Shure earpieces custom fitted and Paula did the examination, cleaning and received the item a couple of weeks later. I had a problem with the right side and made an appointment to get service. Paula showed me the issue and was so kind to not even charge me. Well, I will be back and will refer other friends to RK from now on!

Ju
Review №34

Amazing experience working with the team on custom in-ear monitor sleeves from Sensaphonics. In addition to doing an amazing job with the ear impressions which translated into perfect fit sleeves, the team was an absolute pleasure to work with; such a cool little Austin gem. Music is simply a hobby for me, and the new listening experience has been nothing short of spectacular. Thank you Paula, Janet, and the rest of the team for all of your help and education on this.

Ro
Review №35

They take the time to explain the testing process I detail. And Paula worked with me in selecting the right device for the right price that fit into my budget. Highly recommend!

Pa
Review №36

Great service. Real dedication. Complete knowledge

Sc
Review №37

My moms hearing aid had a broken speaker. They fixed it on the spot and charged a very reasonable fee. Excellent service delivered with a smile.

Da
Review №38

Professional, quick, easy and friendly. Highly recommend

Al
Review №39

So informative and professional. And great ambience and personal care. I dont think Ive ever enjoyed a health check up quite so much!

Bi
Review №40

Paula and her team are really awesome and take great care of you.

Sc
Review №41

Paula and Janet are great to work with. Knowledgable, supportive, great value, and generous with schedule accommodation. Theyve helped me stay in business as a musician when I faced a lot of worry over sensitive hearing. They were referred to me by other musicians. Cant get a better endorsement than that.

Ja
Review №42

The staff made me feel very comfortable from the time I walked in to the time I walked out. Every activity was explained before the procedure was done.

VI
Review №43

Got my ear impressions done here for my Custom IEMs. Their facility is very clean and the staff members are very professional and kind. They are very knowledgeable on what they do. In case you need a refit they offer a 50% off on redoing the impressions. Highly recommended.

Ka
Review №44

Excellent service. Attentive, caring and patient staff

Ma
Review №45

I had the immense pleasure of being helped by Paula and Janet who in my opinion are in the top Audiologist practices I have had in my 28 years of wearing hearing aids.I was visiting Austin over the holidays and was experiencing issues with my aids. Paula brought e in and in a very professional and methodical manner diagnosed my problem.She took my claims very seriously and verified my ear health before moving on to the aid. The issue was resolved by replacing a component of my aid, but she then called the hearing aid provider to double check if my issue was a common one. Very thorough, knowledgable and approachable.

Jo
Review №46

I had trouble with wax build -up in my ears, an embarrassing and difficult problem. Paula explained treatment procedures and options and invited me to come to their office for further info and or treatment. I found their office to be very clean, pleasant and relaxing. Paula inspected, then gently but thoroughly cleaned my ear while explaining what she was doing every step of the way. I found relief immediately. She also explained preventative treatment and invited me to come back anytime. I highly recommend these folks for their professional, clean, inviting accommodations.

Th
Review №47

Great place. Friendly and patient care!

Mo
Review №48

Great spot for getting your hearing checked or in ear monitors. The prices are upfront and reasonable - best Ive found.

An
Review №49

My wife and I contacted RK Audiology to get fit for custom Westone ear plugs before SXSW 2018. We go to lots of shows and had long been telling ourselves that we needed to protect our hearing, so this year we decided to actually do something about it. Paula was great to work with--she did a brief ear exam (with fun video of our ear canals!), helped us decide on the right level of protection for our needs and made molds of our ears to send to Westone. Her staff is professional and organized and made the whole process very easy. Were really enjoying the results. Our new earplugs fit great and were comfortable to wear for a 3-band lineup. The sound is fantastic, very transparent and still pleasantly loud like you want a live show to be, just within a more safe level. We went with 10Db filters, but there are options to reduce the sound even further if youd prefer. Cant recommend enough!

JD
Review №50

The folks at Rk are awesome. They make you feel like they care, and I think they do. I am very happy with my Widex, nearly invisible, Bluetooth hearing aids

Ab
Review №51

What a cool audiology practice!!!

Ri
Review №52

Very prompt, very courteous service, every time

W
Review №53

I hear they are the Best.... lol. Get it?

Ro
Review №54

Always high quality service!

Ma
Review №55

Had a great experience here. Clean, happy ears.

Ma
Review №56

Wow! I went to see Paula and Janet to see about custom fit earbuds for use with my iPhone. They explained all my options in great detail and I decided on a pair of professional grade earplugs that can also be used with a set of Westone earbuds for music. Turns out, the earplugs are fantastic but the earbuds left a lot to be desired.I emailed Paula and Janet asking if I could return the earbuds and use the cost towards a better set specifically designed for this use. Not only did they credit the cost I paid, but gave me the best price on the new set (Etymotic hf3) they could find on the internet and then gave me a discount since the first pair did not work.I am now the proud owner of a professional pair of earplugs to use for music, F1, Moto GP, etc and I have a world class pair of noise cancelling earbuds to listen to my music - all at the best price one could expect to find anywhere.On top of all this, they are professional, friendly, and just down right great to work with. If you are music lover or music professional, you need to go see Pauls and Janet and RK Audiology.

Mi
Review №57

Excellent service and explanation of the options for those of us with hearing loss.

Si
Review №58

I had a problem with my hearing aid, I didnt have an appointment but they fixed my hearing aid on the spot, wonderful service.

Da
Review №59

Wonderful people

St
Review №60

Excellent experience

Information
100 Photos
60 Comments
5 Rating
  • Address:4201 Bee Cave Rd Ste A-102, Austin, TX 78746, United States
  • Site:https://rkaudiology.com/
  • Phone:+1 512-327-3004
Categories
  • Hearing aid repair service
  • Audiologist
  • Hearing aid store
  • Medical office
Working hours
  • Monday:Closed
  • Tuesday:9am–4am
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • Online care:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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