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That Bytes Computer Repair
1204 W Slaughter Ln Suite 3, Austin, TX 78748, United States
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Ma
Review №1

Lance is honest and knows his stuff. I was very relieved he could fix my mac and got back to me promptly when it was fixed. Thank you, Lance!

Da
Review №2

That Bytes! Computer Repair is my new go to for any computer related issues. Lance was responsive, knowledgeable, and helpful. He was able to diagnose an issue on my MacBook and repair it same day... a true lifesaver! Prices are totally reasonable. It is not often I come across a business worth crowing about, but Lance and That Bytes is worth a call if you need help with your PC or Mac.

Co
Review №3

Good guys fair prices extremely helpful. Im writing this review because Google reminded me that I shared that bytes info with a customer just a few weeks ago.

Sa
Review №4

I chose this computer repair location because it was the only one still open after 5, and I am very pleased with the outcome. He quoted me a very reasonable price for the repair, was done the very next day, and charged me even less than what he quoted. He also stayed late to ensure I got my computer back as scheduled. My computer is now good as new, and I would recommend That Bytes to anybody who needs computer repair.

An
Review №5

Lance, you’re a real one and you’ve gained a forever customer. I’d rather go to your crazy computer store than Apple any day - But seriously, thank you.

Pl
Review №6

Came here with a laggy and buggy laptop after having tried for a long amount of time to fix my issues. Lance checked on it for me and diagnosed the issue with it. He was extremely friendly and when I did what he asked of me my computer ran like brand new. Highly recommended!

Ti
Review №7

Lance is AWESOME!! He quickly assessed my PC issues and repaired my computer right away. I am very impressed and highly recommend anyone looking for repairs to go to That Bytes! I found my new forever PC Repair shop.

co
Review №8

Lance was amazing to do business with! Fast response and service. Very personable and relatable. I highly recommend him for his knowledge, expertise, and his true passion for his business! 10/10

Am
Review №9

Lance was honestly the best! We took my nephews monitor in because it had tipped over and was broke. Lance spent days researching and trying to find the most affordable way to fix it. Unfortunately it wasnt cost effective to fix. I truly appreciate the time he put into trying to find a way to fix it and will be coming back with all of my electronic needs.

An
Review №10

So grateful for this place! Lance rescued priceless photos from a corrupted external hard drive and brought an old laptop back to life for me. And all for a very reasonable price. Will definitely be returning for any and all computer needs in the future!

Zo
Review №11

Fantastic work. They got my laptop fixed in no time at all.

Ja
Review №12

Dropped my computer off here today and havent even gotten my device back yet, but first impressions were good enough for me to leave this review. Lance was very professional, courteous, and best of all FUNNY!

Ch
Review №13

I spilled water all over my Mac and he was able to salvage it and now it works perfectly! It was a fair price, timely, and he was so nice! I am so grateful for this place, I recommend it for anyone needing Mac or any other computer repairs!

Pe
Review №14

I forgot to write this review a few months ago. I would give him more than five stars if I could hes fast, efficient, knowledgeable and extremely fair on his pricing. Lance is the only person Im going to bring all my future computer work to! I forgot my power cable in his office on a Saturday night where he had already stayed open extra long to finish my computer... and then drove back to his shop to help me get my power cable so that I wouldnt be without my computer the rest of the weekend! Thats the kind of service that goes above and beyond!

Pa
Review №15

That Bytes! is a fantastic repair shop. The team is knowledgeable, fair and goes above and beyond to help you and get your equipment operational. I cant say enough good things about them!

Co
Review №16

Awesome technician, super friendly, fast service. Seriously recommend for anyone in the area. They serviced my custom PC, not a pre-built, with ease, and cleaned it out and fixed a fan on top of the main repair. Awesome company, couldn’t recommend it more.

Ka
Review №17

5 stars isn’t enough! Please go here for any computer needs. I had such an amazing experience here when I had trouble building my first PC. The man who helped me was an experienced professional with a passion for computers and helping people. I will now be a lifelong customer.

Le
Review №18

Took my pc here and Lance fixed her up in a jiffy. Really awesome support and communication. Definitely coming back if I have any other problems with my computer!

Re
Review №19

HIGHLY RECOMMENDED!!! My upgrade to the new Catalina OS on my Mac left me unable to use my recording software. I couldnt even restore using Time Machine due to the new OS system using a new format. Lance and Mark got me fixed up and squared away - put in a new solid state HD to boot, so not only do I have everything back as it was, now the Mac runs lightening fast compared with before. Fair price from a couple of pros who definitely know what theyre doing.

Tr
Review №20

HONEST!! Lance was very nice and a pleasure to speak with. I brought in my son’s laptop because it wasn’t finding a WiFi signal. It was a very simple fix and Lance fixed at no charge despite my multi attempts to pay him. I’d feel more comfortable bringing my computers knowing it’s with someone like Lance who is going to give me an honest quote.

ma
Review №21

Lance is efficient, personable, and he hot my PC running and optimized it. I will be going back for any PC problems in the future

Ia
Review №22

If it has a byte then Lance bites back. The go-to wizard in S. Austin! He just needs to organize the lobby a little ;)

Ka
Review №23

Fixed my moms Mac and recovered as much as possible. Owner was very nice and took the time to explain what he was doing. Only four stars because it took 5 days, but he did good work!

Sc
Review №24

Lance is the best. He quickly figured out the problem with my MacBook -- NOT the pricey repair (or really, replacement) that Apple said, but a simple fix. THANK YOU Lance!!!

Am
Review №25

They went above and beyond! Affordable price and super friendly!

Gr
Review №26

Fantastic. Just fantastic! Replaced a failing hard drive and recovered all my data. Quick, professional service and very fair price.

Jo
Review №27

These guys are awesome. They will not try to charge you for unnecessary work. Highly recommend

Bi
Review №28

Very knowledgeable, fast service, reasonable price

Mi
Review №29

Mark was extremely helpful and very fast in his repair of my sad Mac. Very professional, quite reasonable, and exceptional service. For anyone living in south Austin, I would highly recommend this business.

Da
Review №30

Lance might actually be the best bloke in the universe! He’s provided an incredibly honest and personal service during several high-stress occasions, (laptop and hard-drive related), taking the time to walk me through my options. I can’t recommend him enough. He, like me, is also a very frustrated comedian…

Tr
Review №31

For those who have a need for technical services, Lance and his team are the ones to help. I was in and out in a timely manner and they dont charge you an arm and a leg for services (which the corporate guys like Geek Squad would have from my research). Id recommend these guys to anyone and theyre Austin local! Thanks guys! It was a great first experience and I will be returning with any future technical difficulties.

Tr
Review №32

I awoke to find my computer had crashed, and wasnt coming back on. I gave these guys a call, and Matt answered as I started to describe my panic. Instead of setting up an appointment, or having me bring it in, he walked me through some steps to evaluate what was needed. Even if I did end up having to bring it in, I was really appreciating the time he was taking to help me not waste his time or mine. In the end, unplugging the computer, and holding the start button for 15 seconds, then a restart ended up doing the job. This was just priceless to me. Now I see why these guys have a 4.9 star rating, which is why I called them in the first place. No question, Im going to these guys with any issue I might have. 6 stars! Thanks Matt!

Gr
Review №33

Recently brought my laptop here after I tried (unsuccessfully) to fix it myself. Lance was super friendly and had everything *actually* fixed in less than a week, plus took care of the mistakes I made along the way. Definitely recommend!

Au
Review №34

I have absolutely no idea why this place has such good reviews. They held my laptop for over a year, and just today I found a folder with this companies name with a bunch of random and frankly suspicious files in it. I really wouldnt trust this place.

Ni
Review №35

These guys know their stuff and are always able to help out with my computer Repair needs

Sy
Review №36

That Bytes Computer Repair services was excellent. Kevin answered my call and came on time and repaired my issues in a timely efficient manner. I was very pleased with the service.. I will use again.

Da
Review №37

Fast repairs with low prices. My computer completely gave up and wouldnt even turn on, but Lance was able to fix it in 3 days. I couldnt believe my eyes because when I saw my computer again it was more than fixed, it was as good as new. I have to say that I am very satisfied.All in all, this is the best computer repair store Ive ever been to in my entire life.

Na
Review №38

Friendly, fast, knowledgeable, and they can crack a joke. Good deal.

Ke
Review №39

The owner Lance always goes above and beyond to make sure the job is done right. Highly recommend!

Ca
Review №40

These guys were great! Very friendly and knowledgeable.

Ma
Review №41

I got my computer back more quickly than I expected, and it cost less than the phone estimate. I know this probably cannot happen every time, but I appreciate the effort. Thanks, Lance!

Lo
Review №42

Great place! Super friendly, no frills

To
Review №43

Great service, replaced mother board and keyboard. Fair cost to do it all! Definitely would recommend.

Ka
Review №44

These people are fantastic. A simple fix had my office back in order.

Pa
Review №45

This is a great place!! The only CPU guys I trust. I recommended this place to everyone who has computer issues. I just wish I could give them an Excellent for service also!!

Cl
Review №46

Simple service and quick understanding of what was wrong with the computer! Looking forward to the call back when its fixed😄

Ma
Review №47

This is not the fanciest place, but the owner knows his stuff and the price to update the operating system on our old computer was super cheap! It took quite awhile because the owner seems to be overloaded with work, but it was worth the wait.

Ks
Review №48

They provide highly customized customer service. Easy, cheap and fast repairs. No bullshit service that other guys in the same area dont provide.

Ga
Review №49

Knowledgeable, friendly, quick service. AMAZING prices and quality work.Highly recommend

MA
Review №50

Great people to work with. Honest, and worth my time to drive 50 miles round trip to put my computer in conpetent hands. Besides they are 2 really nice guys.

La
Review №51

Fixes my computer right the first time. Always friendly and helpful with my questions.

Aa
Review №52

Great service! They fixed everything that was wrong and the price was really reasonable!

Jo
Review №53

OMG! They sure saved my bacon when I woke up to an entire drive missing from my computer and projects due by the end of the day! Got the issue figured out and fixed within 90 mins, were extremely wonderful to interact with and even cleaned my laptop (so well that I thought it was someone elses lol). I could not recommend this place enough!

Ja
Review №54

On one of my many drives down Slaughter I saw this place but stupidly went to Best Buy first, where come to find out they couldnt fix my laptop. So I remembered I had, had a good experience at another little computer repair shop in Arlington where I moved from so I took a chance and brought it to That Bytes. The Technician Lance, is very funny, informative, does fast repairs, and is not too expensive. I have an Acer Laptop that needed a replacement DC Jack Harness. As a courtesy he applied several Windows Updates, cleaned the display, keytops, and the surfaces of my laptop which was awesome of him to do that! Needless to say I recommend this place for any repairs you need done.

Ed
Review №55

I managed to kill the hard drive in my Mac Mini and had several time critical documents and spreadsheets on the desktop that hadnt been backed up to my external HD. The guys at ThatBytes were able to replace the hard drive and restore all of the data at a very reasonable price and in a timely manner. The Mini is humming along even better than before.These guys did a great job!

Pa
Review №56

Great place, good friendly knowledgeable staff. Fixed a obscure problem that disabled my laptop, hardly charged me anything!

Br
Review №57

Great service and price. Dont go to big chain stores, go here.

M
Review №58

Awesome! He fixed my computer quickly. More than fair price. Thank you, sir!

Z
Review №59

Took care of a data recovery issue quickly. Will go back if i need any other computer issues for sure.

Ma
Review №60

I highly recommend them!! Lance saved my life!!

al
Review №61

Fast, honest computer repair at reasonable rates.

An
Review №62

Always helpful and honest.

Ha
Review №63

Great people, prices and service, Lance was pleasant to deal with.

Sc
Review №64

Quick turnaround and great, friendly service!!

Ca
Review №65

Very helpful. Diagnosed over the phone.

Je
Review №66

Just great, friendly service and clearly lots of knowledge!

Je
Review №67

Thanks for fixing my pc fast!

Ro
Review №68

Dont do it. Tried to be s local shopper. End result was a waste of time.

Bo
Review №69

Brought it in for one thing the needed attention and Lance fixed stuff I didnt even know was broken. All within the agreed price.

Ro
Review №70

Great help and price

Ch
Review №71

Once again Lance has resuscitated my laptop. A pleasure to deal with, and price within expectations. C Cleveland

Al
Review №72

Lance is the MAN!

Ya
Review №73

Knowledgeable but expensive

Na
Review №74

Sucked

Information
3 Photos
74 Comments
4.6 Rating
  • Address:1204 W Slaughter Ln Suite 3, Austin, TX 78748, United States
  • Site:http://www.thatbytesaustin.com/
  • Phone:+1 512-330-4048
Categories
  • Computer repair service
  • Computer store
  • Data recovery service
  • Used computer store
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:9am–6:30pm
  • Thursday:9am–6:30pm
  • Friday:11am–4pm
  • Saturday:Closed
  • Sunday:9am–6:30pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Veteran-led:Yes
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