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CubeSmart Self Storage
10707 N Interstate Hwy 35, Austin, TX 78753, United States
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Pa
Review №1

Good facility with security. Always almost sold out, but management was willing to find and recommend other secure storage and logistics facilities closely within the same price range. Door opens and 6am and closes and 10. They also sell locks and shipping supplies

Ly
Review №2

Ive used CubeSmart at two different locations over the past few years and had helpful, friendly service each time. Im no longer going to be using storage units but Im glad I used CubeSmart when I did.

Vi
Review №3

Excellent customer service. Roger was very helpful.

AT
Review №4

My unit was broken into, and they still want the monthly fee...lol

Mi
Review №5

I rented a storage unit from here recently and it was pouring down rain when I went to get my key after doing an online no contact rental. Great customer service.. very clean and safe location.. very happy with my rental

Ra
Review №6

Great friendly staff. Easy process. Clean facility.

Li
Review №7

Everything starts off great then they raise your rent e few months later, and theyll do it more than once! Not sure if its based off your ethnicity but either way Im glad I changed storage facilities

Ta
Review №8

Monica set it up with an on base hit during the walkthrough, Steve had a hit confirming insurance and Kelli got a 3 run homer to close it out. Solid team, fielded my concerns/ questions, very transparent.

an
Review №9

I have my Might things in this place Doris unit is very clean very social distance to Smell cleanwhen you walk in to The store office very polite very social distance night crowded at all and very respectful and they also logies restroom thank God for that

TJ
Review №10

We ended up not using this location due to distance. BUT gotta tell ya that Courtney was awesome to deal with. If you are thinking of this spot for storage, ask for her for her honesty and service.

Ju
Review №11

I cannot say enough great things about Chris and his team. I have been treated professionally and they have always been available to answer questions. The storage units themselves are well maintained and clean. I was so pleased with the service levels, location and security. Thank you for making my stay easy!

wh
Review №12

Bad customer service.Facility backs up to an agricultural area, so RAT problem!!Beware!

Ad
Review №13

Customer service was great, the rates weren’t expensive as far as I know (I didn’t shop around much before choosing), the cube was easy to access and clean.

cy
Review №14

Customer Service and cleanliness.

Sa
Review №15

Getting my cube was super easy and Paul and Tina were so friendly. They made the experience Fast, easy and fun! Im looking forward to storing here and will recommend to my friends with storage needs.Update 8/21 I no longer need storage. But I would use cubesmart again if I did. Clean safe and secure place with friendly helpful staff.

Th
Review №16

Great customer service.

St
Review №17

Fair price and excellent customer service!

Ca
Review №18

I had a great move-in experience. I was shown the unit before I rented it. The pricing was clearly explained. The employee that helped me took time to show me different pricing options even though the computer was a little slow that day. She was very patient with my many questions. I left feeling like I was spoken to honestly and valued as a customer. This was a big contrast to the previous company that I was using for storage. Im glad I chose CubeSmart. Im planning to have my things there for no more than 2 months. Ill submit another post at move-out.

El
Review №19

The hours of access to storage facility.

Ja
Review №20

The property was clean. The code easy to remember and there was a public bathroom on site. Im only moving to another Cubesmart location because I needed a bigger climate-controlled unit and there werent any more available at the time I needed it.

Ka
Review №21

I worked primarily with Dawn Malagarie and she was so detail oriented and thorough. I felt well informed and taken care of. The customer service is outstanding. The space is clean and odorless (important when you are storing belongings for a year or more! I have already recommended this space to my realtor for her clients! I would highly recommend this CubeSmart!! So glad I chose it.

Mi
Review №22

The Manager Perla Sanchez remembered my name after only one visit! The staff there is very friendly and the facility looks super clean. Pricing is reasonable.

Am
Review №23

Brent helped me get my unit and made the experience so quick and pleasant!! I was in and out with my unit ready within 10-15 minutes. He was extremely thorough and made sure I had the exact unit I needed at the best price! I researched a lot of storage facilities and this one beat the rest by a long shot. Nice, clean, ready to use! Brent was really friendly as well, I couldnt brag about him enough!

St
Review №24

A fabulous great air-conditioned storage facility with an awesome staff to help you with your needs. Just saying one of the best in town and its air-conditioned. They also offer room rentals there for bands to practice. I didnt know rental spaces did stuff like that but this one does. Check it out!

Ka
Review №25

Good customer service! Payments were low and when I couldnt pay arrangements were made.

Si
Review №26

Great customer service👏🔥💯👍, Perla, Tina and Paul are very welcoming. Theyll make sure your well taking care of in matter of minutes. Thanks again!

Ar
Review №27

Clean, good price, would use again if services were needed.

Ma
Review №28

I love storing here! I am a return customer. Not only do they have great rates, but they keep my items safe. I have never had issues with smell, insects, etc. The staff is friendly and very understanding. I will keep using them as many times as I need.

Li
Review №29

This facility is amazingly clean, well organized, with great customer support. Djuna was prompt, friendly, and courteous. She made sure we got exactly what we wanted and that we got the best deal possible for it!!! She answered all of our questions without complaint. It is by far the best possible quality for a great price!

Br
Review №30

The service was excellent and the staff provided great customer service. I rented two units and the site is very clean and secure.

Mi
Review №31

Brent and Dillon are awesome! They remember me by name even though I just came here. Best prices for quality storage that I could find, and I shopped around quite a bit. Love this place!

L
Review №32

I have been renting a unit for 3 years and my rate constantly increases! Mine increases while the rates offered online are much cheaper. I have called customer service AND talked to management of the unit with NO reply or action. As soon as I can I will get a different storage unit because one more increase and Ill be paying over $100 for a 5x7

Ja
Review №33

Great customer service from Paul Stoner.

Ma
Review №34

Painless!!!!I purchased a big item for an upcoming birthday and needed a space to store it. Shannon and Dillon arranged everything. All I had to do was go in, view the space theyd reserved for the big present, present a few documents and pay. I took delivery of the best present ever and placed it into the perfect,clean,and safe place until time for the big birthday reveal. Shannon,Dillon, and CubeSmart made my day.

No
Review №35

First time storage locker owner and the walkthrough was professional; Paul the manager explained everything and the place is fantastic so far. Maybe looking for a bigger locker the deal was so great.

Ro
Review №36

Raised my monthly payments 5x already without telling me . These people are greedy ,they dont care about the customer. Who the hell raises the prices and charge late fees during a pandemic. Still havent changed a bit always finding new ways to add charges to your account

Jo
Review №37

Jordan and Dillion were extremely helpful today when I came in and the facility is very clean. This place is a lot cheaper than others as well. Highly recommend it!

Da
Review №38

Paul, Perla, and Tina were outstanding with customer greeting, review of space, and contract. They have a very personable approach and much appreciated.

Pa
Review №39

They had the best prices for what i needed

Ke
Review №40

Vlean and well priced. I did not like that their non-climate climate controlled units do not have insulation in the roof. When they opened one up on a hot summer day it must have been 120° inside.

Br
Review №41

So far so good! The service is very genuine! The even gave me a courtesy call when the bill slipped my mind. I would definitely recommend this place!I trust them with my stuff :)

Sa
Review №42

Brent has always been extremely helpful! From my initial lease of a unit to downsizing, Extra Space worked with me every step of the way. I highly recommend this location if you need a good storage unit.

Le
Review №43

Excellent customer, service fast and easy! Affordable!! Highly recommend! Perla was very helpful. Thank you!!

Pa
Review №44

Friendly staff, nice facilities and good pricing!

De
Review №45

Love Mr. Paul! Hes the best!

Ca
Review №46

Great prices and promotions.. The guy who helped us was incredibly nice and patient even when he was dealing with a rude customer who was interrupting us. We didnt know what storage facility to pick when we moved down here but we got lucky on the first try!

Ro
Review №47

MY SON IS HAVING A TERRIBLE TIME WITH THIS FACILITY REFUSING TO CLOSE OUT HIS ACCT STILL SENDING BILLS AND CHARGES UP TO $400 PLUS FOR A COLLEGE STUDENT..REALLY?!!**%EVENTHOUGH HE CANCELLED X3 MONTHS ...FURIOUS..NEED THIS OVER WITH OR MORE BAD REVIEWS TO COME ALL OVER SOCIAL MEDIA I CAN BLACK BALL IF NOT RESOLVED ASAP! DISGUSTED MOM...

Je
Review №48

Easy website and good follow up!!

An
Review №49

Good customers service from the associates.

So
Review №50

First time renting a storage unit, and the staff was very friendly. The whole transaction process was easy and smooth. The storage facility is in a convenient location, and the unit is perfect for what I needed.

No
Review №51

Brent the manager was very nice and professional. The facility is near and clean. I would recommend to anyone looking for storage.

Va
Review №52

More affordable than a bunch of other places and good customer service. I feel like my stuff is safe.

Fl
Review №53

Best rates/offers on-line, free reservation and the staff is awesome. The hours of operation are super convenient (most storage units keep the gates open from 9am-6pm as for CubeSmart open the gates for their customers from 6am-10pm).

ch
Review №54

Brent, Dillion, and the entire staff were extremely courteous and professional and extremely helpful. They will help you get squared away. Thank you!

Vi
Review №55

The registration process was very efficient, Dillon took care and iron out all the particulars.He was very thorough and a great asset as GM. I would not hesitate to recommend this facility.

Li
Review №56

Mr.Dillion is always helpful to me .I am disabled ,every time I ask Mr. Dillion to assist me he always do.Jordan is very nice to me too.Thank You Cube Smart for hiring such an awesome staff. I really appreciate your staff. I Moved FridayAugust 11, 2017 to a space in back of office. Excellent choice due to mydisability this is much easier for me. I am extremely happy now!Thank You,Linda Brabham

Cr
Review №57

Quick and easy. Would recommend. I used them in June of 2016.

Ri
Review №58

There are RATS which have eaten holes in my clothes/blankets, books and boxes. sigh

Al
Review №59

Good price for a small unit. Make sure you measure the unit; my 5 x 5 had a usable area of 47 x 42.

Ar
Review №60

The friendliness of the people.

gr
Review №61

Customer since 2006. No reason to change!!

Sa
Review №62

Brent was beyond friendly and helpful. I am very pleased that I chose to store here!

Je
Review №63

Top notch service and a clean, secure environment. I highly recommend this facility for your storage needs.

Za
Review №64

I have never experienced such high level service! Great pricing and deals as well.

Ja
Review №65

The staff were professional and went beyond to assist me in moving my belongings into a storage unit.

Kr
Review №66

Was recently working in Austin TX and had the need for a temporary storage unit. I was very impressed with Extra Space Storage and Djuna. I had several packages delivered while I was here to include (40) five foot tall boxes. Djuana made sure they were delivered safely and in tact directly to my unit. It was like have a box fairy come to visit you overnight! I would go to my unit each evening and there would be new deliveries that had arrived like magic. That may seem like a small thing, but when you can be utilizing your time doing your job and not worrying about meeting delivery people it makes things go so much smoother. Thanks Djuana and Extra Space Storage staff, Job well done!Kris

Ro
Review №67

Brent is Awsome.....very professional thoughout the enter process. Im a very happy customer. Nice facilities!!!

Jo
Review №68

This location is really ghetto, lots of screws and nails on the ground, someone drove over a quart of oil in the driveway, various cigarette butts on the ground, single entrance/exit creates bottlenecks.Staff is really nice though.

No
Review №69

The person who helped me was very professional I would recommend this facility to friends

na
Review №70

I asked the Manager Dillon to reserve the Uhaul for me to use. He said he would but did not. When I arrived after taking the day off to move someone else was using the Uhaul. I emailed him and am still waiting on a response.

Ak
Review №71

Extra Space Storage is clean, pest free and much cheaper than Public storage. I had a bad experience with Public storage as it was infested by lizards and insects. Extra space storage is much better place to store stuff and they have the best, kindest and friendliest site managers. Djuna and Dillon are the best customer service specialists I have encountered in a long time. Djuna made sure that I got the best deal when renting out the storage unit. She explained all the rules and regulations to me. She informed me of all the offers and specials that Extra Space was having. She is always friendly and smiles and waves to me when I enter Extra Space. Dillion also made sure that all my queries were resolved. He also is very friendly person. When I informed him that I am moving to new place he immediately looked for Extra space storage units near my new location and looked up the prices and recommended units which were cheaper to rent in my new location.In short, Storage units are excellent, Djuna and Dillon will give best deals and best customer service. Rent a unit here without any hesitation.

So
Review №72

Good pricing and good service.

Pe
Review №73

Dillon was very professional and very courteous.Thank you.

Mi
Review №74

Great value and service for the price.

No
Review №75

Berry Nice place clean and the staff very Nice and respectful

Am
Review №76

Great price, friendly staff.

Ne
Review №77

Good place to use as a storage and everything is cool in the storage

An
Review №78

Love their willingness to work with you.

Da
Review №79

Djuna help me with staying just a little bit more to take my payment right before she going to close and had already close the register. Thank you Again

Jo
Review №80

Customer service us phenomenal!

al
Review №81

Good cheap storage units

Li
Review №82

I like this storage facility but they failed to mention required insurance fees.

Ju
Review №83

Very good service

As
Review №84

Good option

No
Review №85

Coolies

Jo
Review №86

Poor management

Ja
Review №87

Alright

Ed
Review №88

Tristemente decepcionado, me llaman par reportar que si quiero comprar un candado porque mi storage ya no tiene y resulta que alguien tomo mis cosas,no lo recomiendo sigo con un proceso de investigación a través de la policía y lograr algo con la aseguradora. La compañía no mostró videos y todo muy sospechoso .

Mi
Review №89

Eduardo como robaron en el lugar si tiene muchas camaras etonses están de adorno y no sirven??? Como todo hay que ver donde dejas tus cosas ojalá y se resuelva

Es
Review №90

Or they could give me the offer price, but the service was excellent.

Al
Review №91

Beware about bugs and vermin!

Sa
Review №92

My experience is very good because I was able to find the right place for my needs, good price and good quality service, thank you very much.

Information
70 Photos
92 Comments
4.5 Rating
  • Address:10707 N Interstate Hwy 35, Austin, TX 78753, United States
  • Site:https://www.cubesmart.com/texas-self-storage/austin-self-storage/3283.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 512-719-4848
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:11am–3pm
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