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AAA Storage Old Lockhart
9810 Old Lockhart Rd, Austin, TX 78747, United States
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da
Review №1

I have nothing but STELLAR things to say about the service we received here. Susan is amazing and a joy to talk to anytime we needed something. She takes very good care of the property and was excellent to work with. Sadly we are emptying our unit end of this month as we only needed to relocate here from NOV 2020. Thank you AAA storage for the great service/great rate and care with everything we needed. I highly recommend them to anyone who is looking for storage for their belongings. We will miss you Susan!

Jo
Review №2

Super friendly staff and great prices! The units are very clean and sell secured. Will definitely use AAA storage again!

Ja
Review №3

Great staff! AAA Storage has plenty of storage space in their units, way more than Uhaul Storage and a lot cooler than Uhaul to! The climate control is amazing! Everything is so nice and very clean! I highly recommend AAA Storage!

Lo
Review №4

Use the climate controlled storage for a few months while waiting to close on a home and we were pleased with the experience. Easy access and affordable compared to other storage places around.

Jo
Review №5

Very professional, great customer service and nice clean and safe place to store your stuff. From the moment I got there, they were friendly and immediately showed me the available unit. Process was seamless and they even gave me a lock to keep. 100% recommend.

Ro
Review №6

I just finished renting a very large 10 X 25 storage unit from the ladies a AAA Storage and they are living in the gate house so there is someone there 24/7. My unit has a high ceiling and seemingly wider then 10 entrance for $225.00 monthly with a free key lock.

ba
Review №7

I rented here for two months and had no issues!

ka
Review №8

The ladies that work here are very nice and helpful, I went in to check out their prices and units and ended up renting the same day, the process was quick and easy, the prices are really good for the unit sizes, if you’re looking for a place to store your valuables in the south area, this is it, highly recommend!

su
Review №9

Very clean and nice facility. Took care of us in a bind.

Ar
Review №10

Great customer service and prices

Lo
Review №11

I was very surprised to find this storage when helping friend move out. Somehow I cannot find it when searching storage near 78744, but it is actually super close to my apartment. A brand new, high quality storage, looks quite neat both inside and outside. My friend used it for a few months and highly recommended it.

Je
Review №12

GREAT PEOPLE SKILLS NICE TO WORK WITH!

ju
Review №13

Staff is kind and friendly. Their prices are reasonable! Would highly recommend their storage units!

jo
Review №14

Clean, secure, relatively inexpensive. What more could you want from a storage place.

Tr
Review №15

I love this place and it is in a great location I love that you walk in and they proudly show their faith in the main office. If you’re needing storage just to clean property and building in a very safe location

Bi
Review №16

This place is great! Management is respectful, trustworthy, and patient. There is no better deal for the quality of service youll receive. Easy 5 stars.

PA
Review №17

So glad I found this storage place. They are nice friendly and it was a contactless move , which I loved cause of the pandemic. This is the 2nd time Ive used them!!

Ch
Review №18

BE WARNED: They DO NOT prorate for early move out. We moved out 23 days early and they will be keeping approximately $100 dollars because they don’t know how to prorate our rental fees. They said the reason was because it’s not a rental? We had to have rental insurance proof or they’d charge us $12 extra a month for theirs. We lived all over America and have never come across this before.

Ra
Review №19

Storage unit are fair priced and very convenient,

Kr
Review №20

I love this place! The office staff are always friendly and pleasant compared to some of the bigger storage centers in the area. Plus, the facilities are clean and very well maintained. I highly recommend!

Br
Review №21

Friendly Folks and Clean Units!

Pa
Review №22

I dont usually send reviews, but I will definitely make an exception to share that our experience with AAA was awesome! Such great & caring staff that are willing to help you out and make you feel valued from the minute you walk in the door. I will definitely be using them again should the need for another storage.

Le
Review №23

Very fairly priced. Very clean. Staff and owner are very easy to work with. I don’t need the space any longer. If I need to rent again, it will be from AAA on Lockhart Road.

Ka
Review №24

Susan is a pleasure to work with. She’s makes sure all your questions and concerns are answered. A free security lock was included with my storage space, which was one of things I didn’t think about right at first, and was a nice little surprise upon signing my lease. It’s the little things. :)

Ma
Review №25

Highly recommend! Facilities are clean, affordable, and secure. Management always answers the phone and ready to help! I had a U-Haul unit same size before this and wished now I would have known about this place a long time ago! Ask for Susan.

Ji
Review №26

Great place! Clean and well managed!

Le
Review №27

AAA has great customer service. Susan is on top of thing. Thank you AAA Storage for making it easy to do business with you.

Li
Review №28

We have been using AAA Storage on Old Lockhart for couple of months, everything has been running well with no issue. I definitely highly recommend this storage facility. New buildings, good price, easy 24x7 access, well maintained, nice and helpful front office.

Jo
Review №29

Nice place to store your belongings. They staff was very helpful about informing me about leaving the unit. I will use this business again. Was very pleased.

Jo
Review №30

The best price in town. They have storage spaces for all needs. Very professional and friendly staff.

Jo
Review №31

Great storage close to where I live. always secure and the hours of access are great.

Xu
Review №32

Stopped by to check out some units and was greeted by Susan and she is amazing. Thanks for great customer service. Really like this new high quality self storage in southeast Austin.

Th
Review №33

Susan is a respectful and friendly manager. She is very patient in answering all kind of questions, concerns, and demands. Great price comparing the other storage in the same location.

Ke
Review №34

Susan was very friendly and knows her stuff. My cousin is moving into a unit in Southpark Crossing Apartments near E Slaughter Ln, and found this gem when driving around, a brand-new storage site located conveniently on the east side of I-35. Safe facility with very competitive price.

Ma
Review №35

I had a fantastic experience with Susan at AAA Storage. Great facility - clean, safe, and a great value.

Ga
Review №36

Great people to work with. I worked with this manager before with absolutely no problems. Fast, efficient and helpful. Recommend everyone needing storage to call AAA first.

Pe
Review №37

Easy to work with, very thoughtful and low cost terms and theres a wonderful puppy behind the desk. 10/10 would recommend to a friend outside of uhaul

St
Review №38

Great and friendly management

Ro
Review №39

Had my storage unit at this location for a couple of months. Facility Managers, Susan & Lloyd Ashford have been great to work with. Every time I have had a problem with or at the unit they are ready to assist. I would 100% recommend this place for storage.

mi
Review №40

Great Staff, Clean Units and very easy to work with.

Ch
Review №41

We have used this place for several of our company vehicles the past year. Susan and the Management are a pleasure to work with. Very responsive to any issues and always friendly and clean.

Ga
Review №42

To start I believe that this place is way overpriced for Non climate control units. Also the entrance to the place is a nightmare especially if you get stuck behind somebody you have to wait until they are done to leave. They are still doing construction which is made a terrible mess and hard to get vehicles in and out without picking up nails or running over big chunks of concrete.Update: 9/15/18So upon my initial review there was construction still going on. Now 4 months later the construction has stopped. I would have probably taken my review down when the owner had called and asked if I could except it didnt stop there. The day the movers came I was approached again by the owner who asked me once again to take down my review in front of the movers which was slightly embarrassing and felt unprofessional. Then again today I was approached by her when I was with my kids asking to take it down again. I felt like I was being pressured and it made me very uncomfortable.So my conclusion is this; construction has stopped but in the process my belongings ended up covered in concrete dust. Also I guess they do not spray for bugs as all of our furniture was covered with spiders and spider eggs. This was a nightmare dealing with when moving stuff into our brand new house. I feel that management is unprofessional for pressuring me to take down my review and ultimately I would not choose to use this place again if I had too rent another storage unit even though it is right down the street from me. My 2 star rating is now a 1. Maybe others have had better experiences and Im not trying to hurt theyre business on purpose but Im a believer in leaving honest reviews.

Av
Review №43

Love the 30% Off Standard Rate coupon, best value I found in the area. Highly recommended!

Am
Review №44

Always clean and super friendly. The storage facility is immaculate.

Br
Review №45

Susan was so nice and helpful on the phone but one she saw me (haircut is a dead giveaway)she changed into a very rude person. No longer helpful and a bit criticising I decided to take my business elsewhere.

Em
Review №46

Great facility, awesome customer service and competitive rates! Very clean and well kept.

Mi
Review №47

Great storage facility. I love the 24 hr access option and Sue is great!

Ma
Review №48

Great place, professional and friendly staff, a pleasure to do business with.

ni
Review №49

Super friendly and clean space!

Ed
Review №50

Extra Space was my first storage unit a couple of years ago. A-A-A is much affordable and offers same quality of product.

Mi
Review №51

Clean space, helpful staff, and fairly priced.

Ir
Review №52

Friendly, helpful and efficient, this is a 5 star operation!

Jo
Review №53

Susan is awesome and shes so polite

Ma
Review №54

Highly recommended!

Information
100 Photos
54 Comments
4.7 Rating
  • Address:9810 Old Lockhart Rd, Austin, TX 78747, United States
  • Site:https://www.aaastorage.com/self-storage/austin-tx-f5936
  • Phone:+1 512-501-2666
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Records storage facility
  • RV storage facility
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:Closed
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