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AMM Collision - 183
5316 Ed Bluestein Blvd, Austin, TX 78723, United States
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Ju
Review №1

These guys were amazing! Honest as the day is long! Very high quality work from highly trained individuals! Id go back there in a heartbeat! Ill also be recommending them!

Mo
Review №2

I would like to thank the manager Cody for taking care of us. Him and his team were amazing. Cody took care of an escalated situation from another AMM and the care and the way he took care of us meant alot.Thanks Cody!

Ad
Review №3

I had my car repaired from hail damage here! Great work and super friendly people. Ask about deductible assistance. They really helped me out with my high deductible situation. I do recommend them.

Ca
Review №4

Michael Woodruff provided wonderful service. He was very professional, kind, and extremely helpful. He took time, and did all that he could to help with the situation that was presented. When I left, I was feeling better than when I came in. I felt that things were going to be ok. I would reccomend AMM Collision to anyone. The lady at the front desk also greeted me so nicely when I walked in . I went to the one on Ed Bluestein Blvd.

Ch
Review №5

The staff was helpful and knowledgeable. I got a notification soon after I dropped off my vehicle with a timeline and an estimate.

Ma
Review №6

Great Team. Anthony was the one that helped me with my vehicle needs.He is a very professional employee. AAM had my vehicle ready in less than a week. The second time it took a little longer, but it was understandable due to high volume of work due to hail repairs.I totally recommend AAM Collision.

Da
Review №7

Courteous, personable people there. The finished work looks great. They did not go over any time estimate for the work. The inside of the car was just as I had left it, and no funky smells or anything. Thats all I really need out of a body shop.

Ro
Review №8

Not so great. Will never use again,,,disappointing,,,,did not complete job,,while in shop somehow a bolt got embedded in back tire,,,had to change rear fender,,but failed to put gas cap back on, leading to engine light coming on,, did not test truck bed rollers for extend a bed cage,,,having to readjust and remove extra washers that were installed without checkin schematic ,,so sad if you need help please let me know,,,will apply,,,

Cr
Review №9

We are well pleased with the professional service received and recommend your services to anyone in need of collision repair!

Ca
Review №10

The did a great job on the car you would not even tell that ir was damaged. Great staff!

Ma
Review №11

Literally the best experience considering the circumstance. Jon was great and kept me updated with what was going on with my truck, all front end staff was amazing and super nice. This is my place of choice if I have to come back. Y’all are awesome!

Ha
Review №12

Long story short, I will never take my car anywhere else. This was literally the best car-repair-related experience i’ve ever had, hands down. Jon is who was helping me, and he was the best. He was super friendly and patient, making sure i understood what they were going to do. BUT THEN they all went out of their way to have my car done before the weekend so that i wouldn’t have to pay more for a rental. This was such a huge relief for me and my bank account lol. Jon went WAY WAY above and beyond as far as the actual work on my car goes. Fixed little things here and there, and fixed a part of my car i had been putting off fixing for a year. I have MAJOR anxiety when it comes to vehicle maintenance and the folks at AMM made it super easy and not stressful. I will definitely recommend this AMM location to anyone needing help.

Ma
Review №13

After not completely fixing my car (the first time), I was told by Michelle Cathey that not every car is perfect. Which I think is one of the worst things to say to a customer.... I told them to redo some things they missed and pointed everything out that needed to be done. Inspected my car after the redo, the wheel fix was done poorly, and there was new damage to my bumper. They need to take their time, and give the proper care to the vehicle being serviced. Its sloppy work in the end.

Vi
Review №14

The ABSOLUTE best experience and service I have received for auto repairs. Nick stayed in constant contact with me and my overall balance due was UNDER their quoted estimate! I will refer AMM to everyone that needs any sort of auto repair. THANK YOU for exceptional customer service and an overall wonderful experience, AMM.

Cu
Review №15

I was pleased with the repairs and services they provided.

Ka
Review №16

I had a wonderful experience taking my car here. I received great customer service from the admin staff and Rudy, my service advisor. I got regular updates on the repairs, and they were completed ahead of schedule. Rudy even noticed that my bike rack was damaged in the collision and included that on the list of repairs; I am so grateful he noticed that. My costs were covered by Geico, and on my end the whole process was seamless. Plus, what a bonus to be able to pick up and drop off a rental car through Enterprise in the same building, so getting a ride to and from the place was a non-issue. Thank you, AMM!

Jo
Review №17

Took them about 3wks to repair my vehicle when i got it back the sensors werent working properly -the light on side view mirrow stayed ON the whole time. You would think a business that works with cars all day would catch that. So i called and let them know the guy tried denying that was an issue when he took for a test run, but when i had gotten it delivered i turned it on and noticed it and mentioned it to the driver and he said they were on since he turned it on from the collision ctr. I had to take it back and then they said they didnt have the tools to fix so they had to call a guy from SA to come and if he cldnt fix it i would have to take it to the dealer. Took almost another week to get it back. Worse collision place i’ve used. I wouldn’t recommend. Oh and someone had sticky fingers and took parts of my wheel lock kit. My car was 3wks new when i took it i have had no use for this kit so it was brand new not opened and when i got it back it was opened and parts were everywhere. And they said oh we didnt mess with the tires at all it must of been opened before. All they do is deny stuff. Dont bring your car here!

J.
Review №18

Awesome service 👏

Sh
Review №19

Twice! Bad business. I hate that they are closest to me. I wont even speak on the first horrible experience I had with them. Well just start on the most recent. To make a long story short... They had my car for a month for starters then when I pick it up I notice they did not finish the job. Something they actually had on the estimate to be fixed! And had the nerve to argue it. It was a disgusting experience. Take your car elsewhere. Im not wasting another word on these people.

Ma
Review №20

They were friendly and professional. They kept me informed of the progress of my repairs. It was also helpful to have a car rental place next door. The car was sparkling when I picked it up.

Gi
Review №21

I was very pleased with the friendly service and quick repair on my car.

be
Review №22

These folks made my banged up car look brand new.Everyone is great.

Ca
Review №23

We just rode our bikes on the bike path, be aware of that big sand pit shortly after a rain!😬

Ra
Review №24

My car has been a victim of 3 collisions. Theyve done all the repairs. Not only was the work excellent, they guarantee it for as long as you own the vehicle.

DA
Review №25

Car looks even better than when it went in for repairs highly recommended.

No
Review №26

Lets face it, even when youre not at fault a car accident can be a pain.The team at AMM worked out the details with insurance and repaired my car in a couple of days! The staff was very helpful and kept me updated throughout the entire process. I was blown away when I saw how great my car looked after the repairs! They went above and beyond and detailed my car - exterior and interior! I would recommend AMM to anyone and will definitely go back if I need any more car services!What an amazing team, thank you for all your help!!!

An
Review №27

No one wants to be in the position of needing a Collision center but when you do AMM Collision is the best. I worked with Cliff who was professional and attentive. The work done to my car was perfection, as if I had never done the damage. They also were quick, a day turn around time which I cannot explain how crucial that is. Will definitely return to work with the team next time I am in need.

St
Review №28

This is my third trip to Amm and they have yet to disappoint me, after spending affordable prices on significant repairs. Thanks Cody and Jon. The reason for 5 stars 👍. Conclusively, they have a policy that excuse them from missing personal belongings so its very significant that you take whats important from your vehicle in overnight repairs!!!

Ar
Review №29

Not good enough

Je
Review №30

I appreciated the service and experience at AMM. Zack worked with me and was straightforward and honest. It was completed very quickly and the work was done very professionally. The process wasn’t a hassle or frustrating in any way. Zack even washed my car himself because his crew was behind which I appreciated.

Al
Review №31

This has been the best experience we have ever had with getting our vehicle repaired. AMM Collision and Geico express made the repair process seamless. We live 5 hours from Austin and hit a deer on the way in to town, we were able to book an appointment online that night for drop off the next morning. The drop off took about 15 minutes including the time to get us in a rental (on site). Everyone has been so friendly, professional, thorough, and accommodating. The experience has been so good, I will drive the 5 hours to bring our vehicles here for repair in the future.

Mo
Review №32

The staff here are friendly and communicative. I had a great experience. Paul oversaw my vehicle repair and kept me updated every step. I chose this shop as a claimant through State Farm (the other person was at fault). My car was repaired in a timely manner and returned to me very clean and just like it was before.

st
Review №33

I recently had a repair job done at the 183 location. I was absolutely blown away by the service. My car was ready in one day instead of two, it looked beautiful, and was even cleaned and washed, inside and out. These guys are top of the line in customer service and the work they do.

Mi
Review №34

Service was really fast. from the moment I walked in the door. I was greeted and assisted. Thank you AMM Collision

De
Review №35

Amm Collision did a fantastic job in repairing my vehicle and very good customer service my service advisor AG did a fantastic job in keeping me up to date on the status of my repair of my vehicle I recommend them to anybody that needs a vehicle repaired and also will tell friends and family

Na
Review №36

Cody is the best! They did an awesome job with repairs and turnover was about a week on extensive front-end damage!! Im very please!! No hassle, No bull!!

Ja
Review №37

The guys at AMM fixed my bumper like new-- it looks -perfect- now. They worked fast, too!

Ju
Review №38

1st Claim In 20 Years, The Whole Claims Experience With AMM Collision Exceeded My Expectations! Thanks!

Jo
Review №39

The quality of the worksmanship at AMM is SUPERIOR. They get the job done right, not nec. quickly. Marc was a godsend. Way to go guys.

Qa
Review №40

Avoid this AMM shop at any cost. I dropped my car at AMM on 11/22/2018 and they sent the insurance company a quote of $5,250 to fix the front bumper of my 2012 Hyundai Elentara. The AMM shop told me that it will take them 2 day to order the parts and two days to work on the car. Today is 12/20/2018 and the car is not finished. I have called them many many times and each time they come up with a new excuse. When they finally said the car is ready, I went to pick it up but they did a horrible job so I decided not to pick the car and wanted them to re fix it. Now they are going to contact the insurance company to ask for more money (on top of the $5250). I am still waiting to see what else is going to happen with this dishonest shop. I dealt with many of their employees Andrew, Matt and couples others and unfortunately they did not stand to their promises. Avoid the AMM if you want your car to be fixed fast and in the correct way

Ja
Review №41

Wonderful experience working with AMM! Customer service was excellent and car was quickly returned in pristine condition. I would highly recommend this company and friendly group of employees to anyone.

Su
Review №42

Cant be trusted. I had a slight dent on side of car and when they found out I had $1000 deductable they charged me $1100. Nope, I didnt appreciate that.

Jo
Review №43

They did an amazing job fixing my 2014 mustang. Not only were they able to meet a 2 day turn around for a bumper replacement but also called in a autowrap guy to replace the vinyl racing striping on my bumper. No other shop I would bring my car for a collision repair.

An
Review №44

Absolutely wonderful customer service! Daniel has been great to work with in the repair of my car. Great experience.

Fr
Review №45

My daughter.. My car.. My bodyshop..Very good work..Recommended for parents of young drivers..

Be
Review №46

They did a very professional job.

Al
Review №47

Great customer service & the Techs are very insightful

Gl
Review №48

Did a awesome job on my truck.Great service and staff helpful and friendly

Me
Review №49

You need great Service. I Highly recommend this Location.

Fr
Review №50

Excellent Customer service, they had my vehicle done in one day. They even help with discounts to. I definitely recommend AMM Collision.

Mo
Review №51

They did an ok job fixing my car. The interior was dirty, and the paint was in terrible condition when I got the car back (even though I was told they polished it). I later realized that theres a huge gap between the hood and the fender... And even though they have a warranty - I am not going to take my car back. It took them 2 months to fix my vehicle instead of the promised 3 weeks - not going through that again, only to find new issues once the repairs are complete. Customer service was the only thing decent, but with so many issues and lost money and time - I DO NOT recommend this shop. Thank you and have a nice day.

Da
Review №52

The deal that they give you is excellent.the people are very nice and do their work excellent. I recommend it to everyone

Ph
Review №53

Great work. Repairs look just like new.

ch
Review №54

NEVER AGAIN will we use this company. They are incompetent crooks and liars. You should be ashamed of yourselves.

Re
Review №55

Very efficient quality work, and super friendly staff.

Bi
Review №56

Hands down the best auto body shop in town. Do not go anywhere else.For two years they’ve been helping me get my 2500 Silverado back to the shape it was in before the accident. I was t-boned on the driver side directly on the rear wheel and axle. After the body damage was fixed, I continued to have a vibration reverberating through the truck. They went to bat for me with the insurance company to get the right parts the truck needed, not just what the adjuster claimed was damaged. The insurance company would only pay for small parts (bearings, races, pinions, etc) until they were able to convince them the entire housing needed replacement.The GM Matt, Andrew, and the head mechanic Johnathan are men true to their word, I cannot thank them enough.

sa
Review №57

Prompt and polite staff made it easy fkr me to get an estimate on my car.

Ki
Review №58

The work always looks good, but theres always little details overlooked - lightbulbs not checked, hoses not quite clamped down... theyre fast and friendly though.

An
Review №59

Great customer service and repairs

Tr
Review №60

Horrible place to take your vehicle

Co
Review №61

Polite staff and fast service

Ca
Review №62

Amazing customer service and work

Wi
Review №63

Good customer service

Ch
Review №64

Staff goes above and beyond!

Ma
Review №65

Service is good and fast

li
Review №66

Got my car fix

Li
Review №67

Getting my car fix

Ta
Review №68

Great service

Je
Review №69

Gray service.

Ma
Review №70

Impressive people, excellent coordination

Information
19 Photos
70 Comments
4.5 Rating
  • Address:5316 Ed Bluestein Blvd, Austin, TX 78723, United States
  • Site:https://www.ammcollision.com/
  • Phone:+1 512-382-9728
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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