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The Daleiden Mortuary
220 N Lake St, Aurora, IL 60506, United States
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Mi
Review №1

The Daleiden Mortuary did an outstanding job handling the visitation and funeral of my mother who recently passed. I have personally known every member of the Daleiden family for the past four decades and can say with all sincerity they treated us as if we were members of their own family. The sterling reputation of the Daleiden Mortuary is in good hands with Stevie and Stacie and I have always recommended their services to anyone in the unfortunate position of losing someone close.

Er
Review №2

From the moment that our beloved mother Shirley passed last week, Stevie, Stacey, and their entire staff helped us through the difficult task of planning her wake and funeral with the utmost levels of kindness, professionalism, and courtesy. They made sure that she was remembered with the dignity and respect that she deserved. We are forever grateful!

Mi
Review №3

Absolutely compassionate and loving people. My grandmothers service back in July 2003 was the best for her. Her body was prepared for her presentation and she looked so peaceful. Never felt rushed and they were hands on with anything my family and I needed. I left it written, Daleiden will prepare me when I pass, I trust they will prepare myself and be supportive to my family when the time comes to go home to Jesus. Love this mortuary, great service and I trust them to execute the preparation of my family at the time needed.

An
Review №4

10 stars to Daleiden Mortuary! The Daleiden family has blessed our family with love, kindness and professionalism for over 30 years. Daleiden Mortuary is and will always be our 1st and ONLY choice for saying goodbye to our faithfully departed. The entire staff made the process seamless; from receiving our first call to make church and funeral arrangements to the actual ceremonies, we truly felt a sense of comfort and peace. Thank you to everyone, especially Anastasia and Stevie Daleiden for caring so much about the details and providing such devotion to all of our services. God Bless you All!

Ca
Review №5

The worse Mortuary in the state. Dont bother. They steal plants/arrangements that were sent to family members and then throw up their hands and say I dont know what happened. I sent a $109 arrangement there for a funeral that was never put out for the visitation or funeral. They remove all the cards when the arrangements come in so no one knows who they are actually addressed to and then magically everything disappears. Despicable practices. Find a reputable place for your loved one to handle the arrangements. This one isnt it! Snippy, rude, and ignorant of the feelings of the families involved.

ti
Review №6

The Daleiden Mortuary and their staff have been exceptional during the most difficult times in our lives. As the Daleiden’s have made the arrangements for a number of our family members, most recently our Mother, they consistently exhibit the highest degree of professionalism while making everything perfect, easy and stress free. Their support, guidance and attention to detail made for a very personal experience for each of our loved ones. They truly do an amazing job in celebrating and memorializing the life of a loved one.

JA
Review №7

The Daleidens and their staff were Outstanding and exceeded our expectations at a time when we need their guidance and expertise the most. Their timely and tireless dedication made the entire process effortless. Most welcoming is their sincere respectful and caring demeanor!

Er
Review №8

I lived in the Aurora area for most of my life.The wonderful family of the Daleiden Mortuary have shown time and time again their care and compassion for people in their greatest time of need.Please consider Daleidens for your loved ones final journey. They will exceed your expectations.

Do
Review №9

Wonderful mortuary with staff that treated us like family. My grandma looked like she was sleeping and left a peaceful last memory.

jo
Review №10

We worked with Daleidens a few years ago for my fathers funeral, and again this past month for my mother. Jim Phelps did an amazing job adhering to all covid regulations without being an imposing presence to the family. He coordinated the logistics and services, while allowing us space to grieve. He is a great addition to Daleidens team and you wont find a better family-oriented Funeral Home. They not only provide superior service, but they honestly advise and guide you based on your budget and needs. Its clear that it is more than a business to them. Highly recommend.

Li
Review №11

Aurora Loves your family! So do I!Linda Chapa LaVia

Na
Review №12

Daleiden did a great job at accommodating our family and making our grieving a little easier. They were extremely supportive throughout our whole experience.

We
Review №13

Dignified, Honorable and CompassionateThese are the best three words to describeDaleiden’s Mortuary, Stevie, Staci and their staff.After the sudden tragic loss of my young son Aj,there was no question in my mind as to where I wanted him to go. I had attended high school with both Stevie and Stacie and I knew my beloved son would be in the best care with them. They treated my son, myself and my family with the upmost respect and compassion going over and beyond what I would have ever expected in such a tragic loss. How do you ever prepare for your sons funeral? The anxiety that had overtaken me along with the shock and grief was incredibly overpowering. Their entire team was remarkable in guiding us through one of the most important decisions we would ever have to make.We will forever be grateful for the love, care and professionalism that Daleidan’s showed us through one of the most painful experiences of our life.Aj Bank Family

Sh
Review №14

Thank you for your superior attention to our family! You and your staff went out of your way to make sure all of our requests were fulfilled promptly with the utmost care. The fact that you provided such top-notch service and readily accommodated for the social distancing issues during this global pandemic speaks volumes. We are very pleased for the comfort and care you provided at such a vulnerable time in our lives. Thank you for treating us like family. We are forever grateful!

St
Review №15

This is truly a 5-star, family owned business taking the best possible care of your loved ones during the most difficult times. Everyone is so respectful & really helps you through the grieving & planning process. A beautiful facility, every detail attended to, so you can be at peace knowing your loved ones are in the very best hands 💜

D
Review №16

I would highly recommend Daleiden Mortuary for helping you plan & facilitate services; funeral, cremation, or whatever you need to respect the wishes of your loved one. This is an already difficult time, made that much worse with the current pandemic situation, and I felt like the entire staff handled everything perfectly. They certainly go above & beyond for you & your family, without the exorbitant costs associated with these higher end funeral homes. Thank you to the Daleiden Family & their staff for doing such a wonderful job.

Aa
Review №17

I cant say enough good things about this Daleiden family and how they took care of mine during this awful time (COVID pandemic)!Im sure there is never a good time to lose someone but right now is the worst!!These guys treated my family like we were one of their own. We had a prepaid funeral but couldnt do exactly what we wanted (were a big family!) but they had the most beautiful service for us and our Mom looked amazing.They were so compassionate and helpful and we will always be grateful for that. They gave us a pretty big discount when they didnt really have to because we could only have 10 people and I could tell they felt terrible about that.It makes a HUGE difference where you go, believe it or not. Weve been to other places but now well never go anywhere else but Daleidens! Thank you Stephanie and Anastasia (and your wonderful staff) for doing what you do.

Nu
Review №18

I just had my grandmothers service here. I honestly can say that they are cold and indifferent and rude. I DO NOT RECOMMEND This place at all and hopefully you look else where.

Ma
Review №19

If I could give ten stars I would. All of the staff at The Daleiden Mortuary were amazing. I was stricken by shock and grief over the loss of my son and they loved me and cared for me like I was part of their own family. They didn’t make it about money, they made it about service and healing. The memory they provided for me has brought me much solace in my grief. I can’t recommend them enough. Thank you, Daleidens!

As
Review №20

Daleiden has been a shining star through the COVID-19 pandemic. I would recommend them to anyone who is looking for compassionate and personalized service.

Gr
Review №21

I am an Aurora native and have worked with Daleidens for many, many years! I have recently moved to Florida and recently had the unfortunate experience of my Mothers passing. Therefore, I had to rely and trust Daleidens to arrange everything remotely via phone calls and email. Daleidens stepped up to this challenge and handled everything professionally and sensitively to assure ALL family members were 100% satisfied, which we all understand is not an easy task! Everyone was awesome to work with and provided honest and clear information on a timely basis! I would always trust and recommend Daleidenss services for any family member or friend because of their respect, compassion and professionalism!!!!!!

Ro
Review №22

You guys did a wonderful job with my grandfather thank you

Ri
Review №23

Its nice inside... What else can you say? Its a funeral home.

Information
49 Photos
23 Comments
5 Rating
  • Address:220 N Lake St, Aurora, IL 60506, United States
  • Site:http://www.daleidenmortuary.com/
  • Phone:+1 630-631-5500
Categories
  • Funeral home
  • Casket service
  • Cremation service
  • Funeral director
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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